Softsystem

What Softsystem does

SoftSystem Sp. z o.o. is a privately-held Polish software company founded in 1990, headquartered in Rzeszów, with a branch office in Lublin and a 4,700 m2 R&D Center equipped with a Sony SP6800 spectral flow cytometer. The company specializes in laboratory information management systems (LIMS) and related software products, serving medical, industrial, environmental, and research laboratories as well as pharmaceutical and biobanking organizations across approximately 280 deployment sites worldwide. Its nine-product portfolio includes LabStorm LIMS, SoftBiobank for sample repository management, QMStorm QMS, NGS Console for next-generation sequencing data analysis, GENETICS ISS, SOFTGENEPORTAL, SOFTPATH for digital pathology, DATAPORTAL, and WebDMI for medical device integration, with core differentiators in domain specialization, ISO 9001/13485/62304/27001 certifications, and configurable cloud deployment.

The company's technology stack is built around configurable LIMS architecture, bioinformatic pipelines integrating GATK/Picard/SAMTools/FASTQC, LDAP-based identity, barcode and building management system integration, and GDPR-compliant data protection. Revenue is generated through software licensing and subscription, professional implementation and integration services, and ongoing support and maintenance, sold via a direct enterprise field sales motion. SoftSystem's go-to-market relies on a long-tenured direct sales force targeting hospital and clinical laboratory customers, supported by academic partnerships (notably with University of Rzeszów for EU-funded research) and a Google Cloud Platform Partnership obtained in 2022. The company holds 535 programmers and testers as its primary technical asset and has 501-1,000 total employees, operating with no known external institutional investors, private equity backing, or public listing.

Name

Softsystem

Legal name

SoftSystem Sp. z o.o.

Website

https://softsystem.pl

Company type

Private

Founded year

1990

Operating status

Operating

Headcount range

501–1,000 employees

Short description

SoftSystem is a privately-held Polish software company founded in 1990 that develops laboratory information management systems (LIMS), biobanking, QMS, and NGS analysis software for medical, industrial, and research laboratories worldwide.

Ownership category

akta.pro rank

Product category

Laboratory Information Management Systems (LIMS)

NAICS

Software Publishers (5132), Custom Computer Programming Services (541511)

SIC

Services-Computer Programming Services (7371), Services-Commercial Physical & Biological Research (8731)

akta.pro primary industry

Laboratory Information Management Systems (LIMS) (HLAGAJAA)

akta.pro secondary industries

Clinical Laboratory LIS (Core Lab/Hospital Lab) (HLACAMAA), Laboratory Informatics for Diagnostics (LIS/Middleware/Analyzer Connectivity) (HLAHAAAO), Quality Management & Regulatory Compliance (CLIA/CAP/ISO) for Labs (HLACAMAH)

Keywords

• Laboratory information systems
• Biobank management software
• Medical device integration
• Next generation sequencing analysis
• Quality management systems

Headquarters

HQ city

Rzeszów

HQ country

Poland

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales

Revenue model

1. Software Licenses and Subscriptions: Sale and licensing of laboratory information management systems including LIMS, biobanking software, QMS, and NGS analysis systems. Systems implemented across 280 locations worldwide indicate commercial software deployment.
2. Implementation and Integration Services: Professional services for implementing laboratory information systems and integrating them with existing laboratory equipment and IT infrastructure. The company provides integration services for healthcare organizations.
3. Support and Maintenance Services: Ongoing technical support and software maintenance services for deployed systems, implied by the company's focus on customer satisfaction and long-term relationships.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels7 records

Core offering

SoftSystem develops, sells, and implements proprietary laboratory information management systems (LIMS), biobanking software, quality management systems, next-generation sequencing data analysis tools, genetic information systems, digital pathology solutions, and medical device integration platforms for medical, industrial, and environmental laboratories. The company delivers these as licensed software products, cloud-based deployments, and bundled professional services including implementation, integration with laboratory instruments, and ongoing support to healthcare and research organizations globally.

Product overview

SoftSystem is a European software company specializing in laboratory information management systems. The product portfolio consists of nine core products: LIMS (LabStorm) for laboratory information management, SOFTBIOBANK for biobank sample repository management, QMS (QMStorm) for quality management, NGS Console for next-generation sequencing data analysis, GENETICS ISS for genetic information management, SOFTGENEPORTAL for gene data sharing, SOFTPATH for digital pathology diagnostics, DATAPORTAL for centralized data access, and WebDMI for web-based medical device integration. The systems are designed for medical, industrial, and environmental laboratories with a focus on healthcare organizations and operate globally with implementations across multiple countries.

Differentiator

Problem solved

Functional benefit

Brands

• LabStorm: Laboratory Information Management System (LIMS) for managing laboratory information and workflows.
• QMStorm
• SoftBiobank
• NGS Console
• GENETICS ISS
• SOFTGENEPORTAL
• SOFTPATH
• DATAPORTAL
• WebDMI

Products and services

• LIMS (LabStorm) Laboratory Information Management System - a configurable software solution for managing laboratory information, workflow supervision, device management, and work planning in medical, industrial, and environmental laboratories.
• SOFTBIOBANK
• QMS (QMStorm) Quality Management System for managing documentation, CAPA processes, and compliance with quality standards including ISO 9001, ISO 17025, and ISO 15189.
• NGS Console Next Generation Sequencing data analysis system with integrated bioinformatics packages (GATK, Picard, SAMTools, FASTQC) for genomic, exome sequencing, and variant detection workflows with LIMS integration.
• GENETICS ISS Genetic information system software for managing and analyzing genetic data in laboratory settings.
• SOFTGENEPORTAL Gene portal system for managing and sharing genetic information and research data.
• SOFTPATH Pathology diagnostics system based on digital images for histopathological and cytopathological diagnostics using scanned slide images on computer monitors.
• DATAPORTAL Data portal for centralized data management and access across laboratory systems.
• WebDMI Web-based laboratory device integration system for connecting and managing medical diagnostic instruments with laboratory information systems.

Quantifiable outcome

• 280 systems implemented across the world
• +2 more outcomes

Named customers3 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration10 records

AI capability8 records

Feature10 records

Partnerships

Five partnerships are on record, tiered core and minor.

• Google Cloud PlatformcoreTechnology or Integration · 18 November 2022SoftSystem obtained official Google Cloud Partner status in November 2022. Only companies meeting Google's stringent requirements can achieve this status. For customers, this partnership guarantees the highest quality of services based on comprehensive Google Cloud tools and environment.
• Students' Association of Immunology (University of Rzeszów)minorStrategic or Co-development Partner · 17 November 2022Partnership and sponsorship of the Third Interdisciplinary Scientific Conference 'Jesień Immunologiczna' held November 17-19, 2022 at University of Rzeszów.
• IFMSA-Poland Rzeszów BranchminorStrategic or Co-development Partner · 17 November 2022Co-organizer of the Third Interdisciplinary Scientific Conference 'Jesień Immunologiczna' along with SCOME Medical Education and ImmunoPoint.
• University of RzeszówcoreStrategic or Co-development Partner · 9 November 2018Ongoing strategic partnership for scientific research and development. Collaborated on EU grant (RPPK.01.02.00-18-0012/18) for MRI clinical applications. Co-developing biobanking solutions (SoftBiobank). Joint research on spectral cytometer applications in immunology and hematology.
• Life Science Open Space ConferenceminorGTM or Marketing Partner · 11 October 2018SoftSystem participated in Life Science Open Space 2018 conference in Kraków to discuss SoftBiobank solution and potential partnerships for solution development.

Scale indicators6 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• LabWare: LabWare is a global LIMS vendor serving pharmaceutical, clinical, and industrial laboratories. It is the closest direct peer to SoftSystem's LabStorm LIMS in product scope, configurability, and target customer profile.
• SCC Soft Computer: SCC Soft Computer is a long-standing LIS vendor serving hospital and reference laboratories with high-volume clinical testing workflows. It competes with SoftSystem's clinical LIS positioning for hospital core-lab deployments.
• LabVantage Solutions: LabVantage offers an enterprise LIMS platform used in pharma, biotech, clinical, and industrial labs. Comparable to SoftSystem in configurability and in serving regulated laboratory customers with workflow and quality modules.
• STARLIMS (Abbott): STARLIMS, owned by Abbott, provides LIMS for clinical, manufacturing, and research laboratories worldwide. It directly competes with SoftSystem in configurable LIMS for regulated laboratory environments.
• Autoscribe Informatics: Autoscribe Informatics provides configurable LIMS (Matrix Gemini) targeted at medical, analytical, and biobanking labs. Comparable to SoftSystem in configurability emphasis and in serving medical/biomedical laboratory customers.

Regional players

• CompuGroup Medical: CompuGroup Medical is a large European healthcare IT vendor offering LIS and laboratory software primarily across European markets. Comparable to SoftSystem in European healthcare IT focus and laboratory workflow modules.

Broad incumbents

• Sunquest Information Systems: Sunquest (part of Roper Technologies) offers clinical LIS, pathology, and molecular diagnostics software to hospitals and reference labs. It is a broader incumbent with overlapping LIS capabilities to SoftSystem's clinical and pathology products.
• Agilent Technologies (OpenLab): Agilent's OpenLab software suite includes LIMS, CDS, and lab execution systems for analytical and life-science laboratories. It is a broader incumbent with overlapping LIMS capabilities to SoftSystem, particularly in industrial and analytical labs.
• Thermo Fisher Scientific (SampleManager): Thermo Fisher's SampleManager LIMS targets pharma, biotech, and industrial QC laboratories. It is a broader incumbent competing with SoftSystem in regulated laboratory informatics deployments.
• Epic Systems: Epic is a dominant hospital EHR vendor that also offers laboratory and pathology modules. It represents the broad-incumbent competitive threat in clinical LIS for hospital-core-lab customers.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UCEdGR8O1cehL4ANlQDFiJDQ
• Facebookfacebook.com/softsystemrzeszow
• LinkedInlinkedin.com/company/softsystem-sp.-z-o.o.
• Instagraminstagram.com/softsystemrzeszow

Compliance7 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Softsystem