CompuGroup Medical
CompuGroup Medical (CGM) is a German-headquartered healthcare IT company providing electronic health records, practice management, laboratory information systems, revenue cycle management, pharmacy, and AI documentation solutions to physicians, hospitals, pharmacies, and laboratories across approximately 60 countries.
- Company typePrivate
- Founded1996
- HeadquartersKoblenz, Germany
- Headcount5,001–10,000
- GTM typeB2B
- OfferingSoftware
What CompuGroup Medical does
CompuGroup Medical SE & Co. KGaA (CGM) is a Germany-headquartered healthcare information technology company that delivers software, services, and connectivity solutions to physicians, hospitals, laboratories, pharmacies, and other healthcare stakeholders. Founded in 1996 and headquartered in Koblenz, CGM operates through offices in 19 countries with software deployments in approximately 60 countries, employs more than 8,700 people, and reports FY2025 revenue of EUR 1.213 billion with around 5% year-over-year growth concentrated in the hospital segment and AI solution expansion. The founder, Frank Gotthardt, retains a significant ownership stake alongside private equity owner CVC Capital Partners following the company's June 2025 delisting from the Frankfurt Stock Exchange.
CGM's product architecture is a platform-plus-modules model spanning electronic health records (CGM APRIMA, CGM eMDs, CGM CLINICAL, CGM PLUS, CGM PRACTICE PARTNER), practice management (CGM webPRACTICE, CGM ENTERPRISE PM, CGM LYTEC, CGM MEDISOFT), laboratory information systems (CGM LABDAQ, CGM AP EASY, CGM SCHUYLAB, CGM MEDICUS WEB), pharmacy systems (CGM AMOR, Aescudata), and revenue cycle management (ARIA RCM Services, ARIA Coding/Credentialing/Enrollment, eMEDIX clearinghouse). The company has layered proprietary AI capabilities on this base via CGM AMBI (ambient AI that listens to patient encounters and produces structured clinical notes) and CGM INDEX.AI (document automation combining OCR with NLP and ML to extract and route clinical documents). Adjacent offerings include CGM ELVI telemedicine, ARIA Population Health for remote patient monitoring, CGM PRESCRIBE medication management, CGM CONNECTION and Patient Portal for patient engagement, CGM MEASURES MIPS reporting, and a Third-Party Marketplace for integrations.
CGM's revenue mechanics blend one-time software licenses with recurring subscriptions and maintenance, tech-enabled managed services through ARIA RCM (claims management, billing, coding, credentialing), transaction-fee clearinghouse services through eMEDIX, and subscription RPM priced at approximately $70 per patient per month. Distribution is hybrid: direct enterprise field sales to hospitals and large health systems, a long-tenured reseller channel (AZCOMP Technologies named CGM Reseller of the Year for 21 consecutive years), self-service SaaS for smaller practices via CGM webPRACTICE, and event-driven demand generation through the annual CGM User Conference and ARIA Academy webinars. Customer segments are diversified across ambulatory practices, hospitals and health systems, and laboratories across North America and Europe, with FQHC, CHC, and RHC clinics served as a specialized use case.
CompuGroup Medical firmographics
Firmographics- Name
- CompuGroup Medical
- Legal name
- CompuGroup Medical SE & Co. KGaA
- Website
- https://cgm.com
- Company type
- Private
- Founded year
- 1996
- Operating status
- Operating
- Headcount range
- 5,001–10,000 employees
- Short description
- CompuGroup Medical (CGM) is a German-headquartered healthcare IT company providing electronic health records, practice management, laboratory information systems, revenue cycle management, pharmacy, and AI documentation solutions to physicians, hospitals, pharmacies, and laboratories across approximately 60 countries.
- Ownership category
- akta.pro rank
CompuGroup Medical industry classification
Industry- Product category
- Healthcare IT Software
- NAICS
- Software Publishers (5132), Health Care and Social Assistance (62)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Patient Intake, Digital Registration & eForms (HLACAEAF)
- akta.pro secondary industries
- Virtual Nursing, Telemonitoring & Command Center Platforms (HLACAFAH), Patient Education, Content & Personalized Journey Orchestration (HLACAEAE)
Keywords
Where CompuGroup Medical is headquartered
LocationHeadquarters
- HQ city
- Koblenz
- HQ country
- Germany
- HQ region
- Europe
Offices3 records
Markets served
CompuGroup Medical business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- Software Licenses: Traditional software licensing model for EHR, practice management, and laboratory information systems deployed to healthcare providers.
- Subscriptions: Recurring subscription revenue from cloud-based solutions including SaaS practice management (CGM webPRACTICE), telehealth platforms, and remote patient monitoring services.
- Maintenance Services: Ongoing maintenance and support fees for installed software base, providing sticky recurring revenue from existing customer base.
- Revenue Cycle Management Services: Tech-enabled RCM services including claims management, medical billing, coding, credentialing, and enrollment services through ARIA Health Services and eMEDIX Reimbursement Solutions.
- EDI/Clearinghouse: Electronic data interchange and claims clearinghouse services providing real-time claims processing through eMEDIX platform.
- Remote Patient Monitoring: RPM services generating approximately $70 per patient per month in new revenue for practices through cellular-enabled devices and monitoring services.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | RPM Complete service model with full-service clinical team handling enrollment, device logistics, daily monitoring, patient engagement, and billing |
| Subscription | Monthly | RPM Essentials model providing devices, platform, and clinical protocols while practice leads patient engagement and billing |
Go-to-market motion4 records
Distribution channels4 records
Marketing channels6 records
CompuGroup Medical product offering
Product offeringCore offering
CompuGroup Medical (CGM) develops and sells healthcare IT software, including electronic health records (EHR), practice management, laboratory information systems, hospital and pharmacy information systems, telemedicine, remote patient monitoring, and AI-powered clinical documentation tools. The company also provides tech-enabled revenue cycle management (RCM), medical billing, coding, credentialing, enrollment, and EDI clearinghouse services to ambulatory practices, hospitals, laboratories, and other healthcare providers.
Product overview
CompuGroup Medical (CGM) operates as a platform-plus-modules architecture delivering healthcare IT solutions across three primary segments: Ambulatory Information Systems (EHR and Practice Management), Hospital Information Systems, and Pharmacy Information Systems. The core product portfolio centers on CGM APRIMA and CGM eMDs as flagship EHR/Practice Management systems, supplemented by acquired brands CGM LYTEC and CGM MEDISOFT. AI-powered add-ons include CGM AMBI for ambient clinical documentation and CGM INDEX.AI for intelligent document automation. Lab management is anchored by CGM LABDAQ (leading US LIS), complemented by CGM AP EASY (acquired anatomical pathology LIS with 700+ customers), CGM SCHUYLAB, CGM MEDICUS WEB, and CGM LABSIGN. Revenue cycle services are led by award-winning ARIA RCM Services (Best in KLAS 3 consecutive years), supported by ARIA Coding, Credentialing, and Enrollment services plus eMEDIX clearinghouse. Remote patient monitoring is delivered through ARIA Population Health with RPM Essentials and RPM Complete models, while telehealth is enabled via CGM ELVI platform. Additional modules span medication management (CGM PRESCRIBE), patient engagement (CGM CONNECTION, Patient Portal), and quality reporting (CGM MEASURES).
Differentiator
Problem solved
Functional benefit
Brands
- CGM APRIMA: Award-winning, AI-enabled Electronic Health Record and Practice Management system for healthcare providers.
- CGM LABDAQ
- ARIA RCM Services
- CGM AMBI
- CGM INDEX.AI
- CGM ELVI
- ARIA Population Health
- CGM webPRACTICE
- eMEDIX
- CGM eMDs
- CGM Clinical
- CGM M
Products and services
- CGM APRIMA Award-winning, AI-enabled electronic health record (EHR) and practice management system for outpatient and ambulatory practices, with ambient AI integration, specialty-specific workflows, and robust reporting.
- CGM eMDs Integrated electronic health record and practice management system that increases productivity, supports superior clinical experience, and drives positive patient care outcomes for healthcare practices.
- CGM webPRACTICE Web-based (SaaS) practice management system enabling healthcare practices to manage billing and operational needs via a cloud-based deployment model.
- CGM ENTERPRISE EHR Enterprise-grade electronic health record system targeted at larger healthcare organizations with more complex clinical and operational requirements.
- CGM ENTERPRISE PM Enterprise practice management system for larger healthcare organizations handling high volumes and complex billing operations.
- CGM LYTEC Practice management and EHR system acquired through the eMDs acquisition, continuing to receive annual software updates for medical practices.
- CGM MEDISOFT Practice management and EHR system acquired through the eMDs acquisition, continuing to receive annual software updates for medical practices.
- CGM PLUS EHR and practice management solution for healthcare practices.
- CGM PRACTICE PARTNER EHR and practice management solution for healthcare practices.
- CGM CLINICAL EHR and practice management system designed for outpatient practices and hospitals.
- CGM LABDAQ Leading laboratory information system (LIS) in the United States; intuitive, secure, and scalable lab management software for clinical and diagnostic laboratories.
- CGM AP EASY Anatomical pathology laboratory information system acquired to expand US laboratory market presence, serving over 700 customers.
- CGM SCHUYLAB Laboratory information system solution improving lab services internationally for over 13 years.
- CGM MEDICUS WEB Web-based laboratory information system for managing laboratory operations.
- CGM AMBI Ambient AI solution that listens to entire patient encounters and automatically generates structured clinical notes, parsing information from doctor, nurse, patient, and supporting family members.
- CGM INDEX.AI AI-powered document automation solution using intelligent data extraction, automated document categorization, and real-time indexing to reduce administrative burden on healthcare staff.
- ARIA RCM Services Award-winning revenue cycle management services for ambulatory practices, ranked #1 Best in KLAS for three consecutive years (2024-2026), offering claims management, medical billing, coding, and denial management.
- ARIA Coding Services Medical coding services with certified experts providing coding guidelines updates, new code assistance, and denial management.
- ARIA Credentialing Services Provider credentialing services to help healthcare organizations onboard clinicians and maintain proper enrollment.
- ARIA Enrollment Services Provider enrollment services to simplify the onboarding process for new clinicians with payers.
- eMEDIX Healthcare EDI claims clearinghouse providing real-time claims processing with one of the fastest turnaround times in the industry.
- ARIA Population Health Remote patient monitoring (RPM) solution with two flexible service models (RPM Essentials and RPM Complete) for chronic disease management, Medicare population health, and real-time health data monitoring via cellular-enabled devices.
- CGM ELVI Telemedicine platform enabling healthcare providers to reach remote or immobile patients and expand their practice through virtual visits.
- CGM M Hospital information system for hospitals and health systems, supporting complex healthcare IT integration, laboratory and pharmacy systems, and regulatory compliance.
Quantifiable outcome
- CGM LABDAQ named 2024 Best Laboratory Information System
- +4 more outcomes
Companies that use CompuGroup Medical
Customer profileNamed customers7 records
Segments7 records
Ideal customer profiles4 records
CompuGroup Medical technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability10 records
Feature6 records
CompuGroup Medical partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered core and minor.
- AZCOMP TechnologiescoreAZCOMP Technologies has been named CGM Reseller of the Year for 21 consecutive years (2005-2026). The award is based on sales performance, customer retention, service quality, and partnership strength for Medisoft products. AZCOMP provides technical support, training, cloud hosting, and billing services to independent medical practices.
- Healthy ConnectionsminorPartnership between CompuGroup Medical and Healthy Connections FQHC in Arkansas for community engagement including Easter event. CGM team participated in community activities while providing technology and services support for rural healthcare delivery.
- GematikcoreCGM operates KIM (Kommunikation im Medizinwesen) secure messaging platform as part of Germany's healthcare telematics infrastructure (TI), regulated by Gematik. Platform enables secure exchange of clinical documents between authenticated TI users.
- Sandoz DeutschlandminorCGM subsidiaries IS Informatik GmbH and Aescudata SE & Co. KG partnered with Sandoz Deutschland to provide German hospital pharmacies with real-time drug availability and defect information via MSV3 interface starting August 2025. Users of CGM AMOR pharmacy system benefit from improved procurement planning and cost reduction.
- EhrmedbillingminorCompuGroup Medical US acquired Ehrmedbilling, expanding billing services and revenue cycle management capabilities in the healthcare technology market.
- AP EasycoreCompuGroup Medical acquired AP Easy, a leading provider of anatomical pathology laboratory information systems. The acquisition expanded market presence in US laboratory sector, adding over 700 customers and enhancing product portfolio with cross-selling opportunities.
- Meta IT GmbHcoreCompuGroup Medical acquired Meta IT GmbH, a healthcare software provider based in St. Ingbert. The deal expanded offerings into hospital hygiene management, quality management, and international markets, with legal support from TCI Rechtsanwälte and MUTTER & KRUCHEN.
Scale indicators12 records
Recent moves8 records
Expansion highlights6 records
CompuGroup Medical competitors and assessment
Company assessmentDirect peers
- Epic Systems: Largest US hospital EHR vendor and the primary direct competitor CGM cites in its enterprise field sales motion. Both target large hospital systems with comprehensive EHR platforms; CGM differentiates through European regulatory expertise and modular deployments.
- Oracle Health (Cerner): Major US hospital and health system EHR vendor explicitly named by CGM as a competitor. Both deliver enterprise-scale clinical and RCM software to large provider organizations, with Oracle Health leveraging a broader technology portfolio.
- athenahealth: Cloud-based ambulatory EHR, practice management, and RCM services platform. Directly comparable to CGM's APRIMA/eMDs + ARIA RCM combination, competing for the same independent practices and specialty groups in the US market.
- NextGen Healthcare: Ambulatory EHR and practice management vendor serving small-to-mid-sized practices and specialty groups. Closely comparable to CGM eMDs/LYTEC/MEDISOFT in target customer and product scope.
- MEDITECH: Hospital and health system EHR vendor with a long-standing ambulatory and community hospital footprint. Comparable to CGM M and CGM CLINICAL in serving community hospitals and integrated delivery networks.
- eClinicalWorks: Ambulatory EHR and practice management vendor serving small and mid-sized practices, FQHCs, and specialty groups. Directly competes with CGM's APRIMA, eMDs, and practice management portfolio in the US ambulatory segment.
- Veradigm (formerly Allscripts): Large US-based EHR and practice management vendor with ambulatory and hospital offerings. Comparable to CGM across both segments, with parallel exposure to US ambulatory and international hospital markets.
- Greenway Health: Ambulatory EHR, practice management, and RCM vendor serving small practices and specialty groups. Directly comparable to CGM's eMDs/APRIMA + ARIA RCM combination in the US SMB and specialty ambulatory market.
- Dedalus: European-headquartered healthcare IT vendor providing EHR, LIS, and diagnostic imaging software across multiple European countries. Closely comparable to CGM's European hospital, lab, and ambulatory footprint, and a fellow pan-European health IT consolidator.
Emerging players
- Tebra (Kareo + PatientPop): Cloud-based practice management, EHR, and patient experience platform targeting independent practices. Comparable to CGM webPRACTICE and CGM CONNECTION, with stronger SMB/PLG positioning in the US market.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat7 records
Key risks7 records
Key highlights7 records
Customer concentration
CompuGroup Medical social profiles
Digital presenceCompuGroup Medical compliance and trust
Trust signalCompliance1 record
CompuGroup Medical financial estimates
Financial estimateRevenue estimate
Valuation estimate
CompuGroup Medical leadership team
Management profileNumber of profiles
Profiles8 records
CompuGroup Medical subsidiaries and ownership
Company hierarchySubsidiaries8 records
CompuGroup Medical funding detail
Funding detailFunding overview
Funding rounds2 records
Investors2 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
CompuGroup Medical M&A and investment
M&A and investmentM&A13 records
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about CompuGroup Medical
What does CompuGroup Medical do?
CompuGroup Medical (CGM) develops and sells healthcare IT software, including electronic health records (EHR), practice management, laboratory information systems, hospital and pharmacy information systems, telemedicine, remote patient monitoring, and AI-powered clinical documentation tools. The company also provides tech-enabled revenue cycle management (RCM), medical billing, coding, credentialing, enrollment, and EDI clearinghouse services to ambulatory practices, hospitals, laboratories, and other healthcare providers.
Is CompuGroup Medical a public or private company?
CompuGroup Medical is a private company. It is classified as private equity controlled and is currently operating.
When was CompuGroup Medical founded?
CompuGroup Medical was founded in 1996. It employs 5,001 to 10,000 people.
Where is CompuGroup Medical based?
CompuGroup Medical is headquartered in Koblenz, Germany, in the Europe region.
How does CompuGroup Medical make money?
Six revenue lines are on record. Software Licenses are the primary driver. The others are subscriptions, maintenance Services, revenue Cycle Management Services, EDI/Clearinghouse and remote Patient Monitoring.
Who are CompuGroup Medical's main competitors?
Direct peers on record are Epic Systems, Oracle Health (Cerner), athenahealth, NextGen Healthcare, MEDITECH, eClinicalWorks, Veradigm (formerly Allscripts), Greenway Health and Dedalus. Tebra (Kareo + PatientPop) is listed as an emerging player.
Does CompuGroup Medical have an API?
No public API is recorded for CompuGroup Medical.
What industry is CompuGroup Medical in?
CompuGroup Medical's product category is Healthcare IT Software. Its primary akta.pro industry code is HLACAEAF, Patient Intake, Digital Registration & eForms, with a secondary code of HLACAFAH, Virtual Nursing, Telemonitoring & Command Center Platforms. Its NAICS code is 5132 and its SIC code is 7372.