Developer docs
API playgroundTry for free, no card

Search company profiles

Buyers Laboratory

Full company profile

uuid000i3z5

Namestring
Buyers Laboratory
Legal namestring
Keypoint Intelligence
Websiteurl
buyerslab.com
Company typeenum
Private
Founded yearint
1960
Operating statusenum
Operating
Ownership categoryenum
Headcount rangeband
51–100
akta.pro rankint
HeadquartersHackensack, United States
HQ citystring
Hackensack
HQ countrystring
United States
HQ regionstring
North America
Markets served

Serves global market

Offices1 record

Each record includes

City, Country, Type, Description, Source

Keyword5 values
imaging market intelligence, independent product testing, print industry consulting, sales enablement platform, digital transformation research
SIC code1 code
  • Services-Testing Laboratories8734
Product category
Imaging & Print Market Intelligence Software
GTM motion1 record

Each record includes

Type, Description, Source

Revenue model5 records
1Subscription Access (bliQ Platform)
TypeSubscription Recurring
Description

bliQ platform access through login authentication for registered users to access product research, search, compare, and tools

keypointintelligence.com
2Report and Newsletter Sales
TypeOne Time License
Description

Purchase reports and newsletters through the Order Desk for non-registered users

buyerslab.com
3Advisory and Consulting Services
TypeProfessional Services
Description

Professional advisory and consulting engagements providing strategic guidance on product strategy, go-to-market execution, operations, and technology transformation

keypointintelligence.com
4Testing Services
TypeProfessional Services
Description

Independent testing services for print and digital technology products

keypointintelligence.com
5Training Services
TypeProfessional Services
Description

Sales development training programs

keypointintelligence.com
Marketing channels6 records

Each record includes

Title, Type, Stage, Description, Source

Distribution channels4 records

Each record includes

Title, Type, Scope, Target buyer, Description, Source

Cost components5 values
Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Pricing details2 tiers
1bliQ Registered User Access
ModelSubscriptionBilling cadenceAnnual
Notes

Login-based access for registered bliQ users; specific tier pricing not publicly disclosed

buyerslab.com
2Order Desk Reports and Newsletters
ModelOne time/ perpetual licenseBilling cadencePay-as-you-go
Notes

One-time purchase option for reports and newsletters through the Order Desk

buyerslab.com
GTM typeB2B
B2B
Offering typeSoftware
Software
Brand1 of 2 records shown
1bliQ
Description

Independent product research platform for the imaging industry providing product comparisons, reviews, and market intelligence.

keypointintelligence.com
+1 more record
Core offering1 text field

Buyers Laboratory (operating as Keypoint Intelligence) provides independent market intelligence, consulting, and lab testing services for the global print and digital imaging industry. Its central offering is the bliQ product research platform, complemented by sales-enablement modules (quote iQ, ProPrintPerformance, Q2, Keypoint Engage, UVERCE) and professional services (advisory, consulting, testing, training, business intelligence, and content production).

Differentiator
Functional benefit
Problem solved
Product overview1 text field

Keypoint Intelligence (which owns Buyers Laboratory) offers a platform-plus-modules architecture centered on its bliQ independent product research platform, complemented by sales enablement tools including quote iQ (quoting solution), ProPrintPerformance (print-focused sales and marketing), Q2 (sales automation), Keypoint Engage (AI-powered execution), and UVERCE (e-commerce). These are supported by professional services encompassing Advisory, Consulting, Business Intelligence, Testing, Training, and Content Studio, collectively serving the print and digital technology industry with market intelligence, consulting, and independent testing capabilities.

Product and service12 records
1bliQ
CategorySales Enablement / Market Intelligence Software
Description

Independent product research platform providing intelligence for the imaging industry, enabling users to search, compare products, and access research tools and TCO analysis.

2quote iQ
CategorySales Enablement Software
Description

Quoting solution for streamlined sales operations, helping sales teams generate quotes efficiently.

3ProPrintPerformance
CategorySales Enablement Software
Description

Sales and marketing solution designed specifically for the print industry to drive performance.

4Q2
CategorySales Enablement Software
Description

Sales and marketing automation platform to help organizations automate workflows and drive growth.

5Keypoint Engage
CategoryAI Business Execution Software
Description

AI-powered business execution platform designed to help organizations adapt and stay ahead through technology and innovation.

6UVERCE
CategorySales Enablement Software
Description

E-commerce platform for online sales enablement and transaction capabilities.

7Advisory Services
CategoryProfessional Services
Description

Advisory services providing clarity that drives decisions for organizations navigating change in the print and digital technology industry.

8Consulting Services
CategoryProfessional Services
Description

Consulting services offering strategies that drive results for business challenges in the print and digital technology industry.

9Testing Services
CategoryProfessional Services
Description

Independent testing services with expert advice for the print and digital technology industry.

10Training Services
CategoryProfessional Services
Description

Sales development training services to build team capabilities for organizations in the print and digital technology industry.

11Business Intelligence
CategoryProfessional Services
Description

Business intelligence services that turn data into actionable intelligence for organizations navigating digital transformation.

12Content Studio
CategoryProfessional Services
Description

Content creation services producing stories that inspire action for marketing purposes within the print and digital technology industry.

Scale indicator2 records

Each record includes

Type, Value, Description, Source

Partnership1 partner
Strategic tierCoreTypeOthers
Description

Keypoint Intelligence has been acquired by Total Specific Solutions (TSS). This acquisition represents a significant ownership change where TSS, a software company, has brought Keypoint Intelligence under its umbrella, integrating it into their portfolio of business software solutions.

Recent move6 records

Each record includes

Date, Type, Title, Description, Source

Expansion highlight6 records

Each record includes

Type, Description

Peers10 records
TypeDirect peer
Description

Independent provider of testing, consulting and market research with strong print, packaging and paper industry practices. Smithers overlaps with Buyers Lab's lab testing and market intelligence offerings in the print and imaging supply chain.

TypeDirect peer
Description

Pre-2015 independent print and digital imaging research firm acquired by Buyers Laboratory. Historically a direct competitor covering production printing, wide format and document workflow; now consolidated inside Keypoint Intelligence but historically served as the most direct peer.

3IDC
TypeBroad incumbent
Description

Global IT market intelligence and advisory firm covering imaging, print and document solutions as part of a much broader portfolio. IDC overlaps with Buyers Lab in imaging/print research and serves overlapping OEM and enterprise buyers, but at much greater scale.

TypeBroad incumbent
Description

Largest pure-play IT research and advisory firm, offering subscription research, advisory and consulting across enterprise technology. While not print-focused, Gartner competes for the same executive advisory budgets at OEMs and large enterprise customers.

TypeDirect peer
Description

UK-based analyst and market research firm focused squarely on the print, imaging and document solutions industry. Quocirca is the closest direct competitor to Buyers Laboratory, serving the same OEM, dealer and channel audience with vendor-neutral research and advisory.

TypeBroad incumbent
Description

Global research and advisory firm covering technology, digital transformation and customer experience. Forrester overlaps with Buyers Lab on digital transformation advisory and competes for similar enterprise research subscriptions.

TypeOthers
Description

Provider of company-level business intelligence and sales enablement data. While not a print-specific peer, Hoovers competes for sales enablement and go-to-market intelligence budget that Buyers Lab's quote iQ, Q2 and ProPrintPerformance modules also target.

8The 451 Group (S&P Global Market Intelligence)
TypeBroad incumbent
Description

Enterprise technology research and data provider under S&P Global. Provides subscription research, benchmarks and advisory that partially overlaps with Buyers Lab's intelligence subscriptions for enterprise technology buyers.

TypeEmerging player
Description

Niche consulting and research firm focused on managed print services and the imaging channel. Photizo targets a more specialized slice of Buyers Lab's dealer and MPS audience with channel-specific advisory.

TypeBroad incumbent
Description

Technology research arm spun out of IHS Markit, covering components, devices, IT and enterprise services. Omdia covers adjacent imaging/print segments from a broader technology lens and competes for OEM research budgets.

Market position
Strengths4 records

Each record includes

Headline, Details, Source

Weaknesses4 records

Each record includes

Headline, Details, Source

Competitive moat4 records

Each record includes

Type, Details

Key risks5 records

Each record includes

Headline, Details, Source

Key highlights5 records

Each record includes

Headline, Details, Source

Customer concentration

Classification, Details

Segment8 records

Each record includes

Title, Type, Primary, Description, Pain point addressed, Use case, Source

Ideal customer profile2 records

Each record includes

Profile, Firmographic size, Sales motion, Sales cycle length, Buying structure, Purchase trigger, Buyer persona, Geography, Industry vertical, Primary use case, Description, Pain points, Evidence proof points, Target buyer

Technology focused
Yes
API detail
Has APIbool
No

Docs URL, Description

AI maturity
App detail

Has app

Feature6 records

Each record includes

Title, Differentiator, Description, Source

Core technology
Revenue estimate
Valuation estimate
Number of profiles
Profiles2 records

Each record includes

Name, Designation, Designation category, Overview, Profile commentary, Source

No data
No data
Funding overview

Funding stage, Last funding date, Total funding USD

Funding rounds

Each record includes

Round, Amount USD, Date, Pre money valuation, Total investors, Investors, News

Investors

Each record includes

Name, Type, Date of entry, Rounds participated, Website

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Each record includes

Name, Acquisition type, Announced date, Completed date, Status, Website, News

Investment

Each record includes

Name, Round, Announced date, Lead investor, Website, News

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Buyers Laboratory

Imaging & Print Market Intelligence Softwarebuyerslab.com

Buyers Laboratory firmographics

Firmographics
Name
Buyers Laboratory
Legal name
Keypoint Intelligence
Website
https://buyerslab.com
Company type
Private
Founded year
1960
Operating status
Operating
Headcount range
51–100 employees
Ownership category
akta.pro rank

Where Buyers Laboratory is headquartered

Location

Headquarters

HQ city
Hackensack
HQ country
United States
HQ region
North America

Offices1 record

Markets served

Buyers Laboratory business model

Business model
GTM type
B2B
Offering type
Software
Cost components
Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

  1. Subscription Access (bliQ Platform): bliQ platform access through login authentication for registered users to access product research, search, compare, and tools
  2. Report and Newsletter Sales: Purchase reports and newsletters through the Order Desk for non-registered users
  3. Advisory and Consulting Services: Professional advisory and consulting engagements providing strategic guidance on product strategy, go-to-market execution, operations, and technology transformation
  4. Testing Services: Independent testing services for print and digital technology products
  5. Training Services: Sales development training programs

Pricing tiers

ModelBillingPrice
SubscriptionAnnualbliQ Registered User Access
One time/ perpetual licensePay-as-you-goOrder Desk Reports and Newsletters

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Buyers Laboratory product offering

Product offering

Core offering

Buyers Laboratory (operating as Keypoint Intelligence) provides independent market intelligence, consulting, and lab testing services for the global print and digital imaging industry. Its central offering is the bliQ product research platform, complemented by sales-enablement modules (quote iQ, ProPrintPerformance, Q2, Keypoint Engage, UVERCE) and professional services (advisory, consulting, testing, training, business intelligence, and content production).

Product overview

Keypoint Intelligence (which owns Buyers Laboratory) offers a platform-plus-modules architecture centered on its bliQ independent product research platform, complemented by sales enablement tools including quote iQ (quoting solution), ProPrintPerformance (print-focused sales and marketing), Q2 (sales automation), Keypoint Engage (AI-powered execution), and UVERCE (e-commerce). These are supported by professional services encompassing Advisory, Consulting, Business Intelligence, Testing, Training, and Content Studio, collectively serving the print and digital technology industry with market intelligence, consulting, and independent testing capabilities.

Differentiator

Problem solved

Functional benefit

Brands

  • bliQ: Independent product research platform for the imaging industry providing product comparisons, reviews, and market intelligence.
  • bliQ App

Products and services

  • bliQ Independent product research platform providing intelligence for the imaging industry, enabling users to search, compare products, and access research tools and TCO analysis.
  • quote iQ Quoting solution for streamlined sales operations, helping sales teams generate quotes efficiently.
  • ProPrintPerformance Sales and marketing solution designed specifically for the print industry to drive performance.
  • Q2 Sales and marketing automation platform to help organizations automate workflows and drive growth.
  • Keypoint Engage AI-powered business execution platform designed to help organizations adapt and stay ahead through technology and innovation.
  • UVERCE E-commerce platform for online sales enablement and transaction capabilities.
  • Advisory Services Advisory services providing clarity that drives decisions for organizations navigating change in the print and digital technology industry.
  • Consulting Services Consulting services offering strategies that drive results for business challenges in the print and digital technology industry.
  • Testing Services Independent testing services with expert advice for the print and digital technology industry.
  • Training Services Sales development training services to build team capabilities for organizations in the print and digital technology industry.
  • Business Intelligence Business intelligence services that turn data into actionable intelligence for organizations navigating digital transformation.
  • Content Studio Content creation services producing stories that inspire action for marketing purposes within the print and digital technology industry.

Companies that use Buyers Laboratory

Customer profile

Segments8 records

Ideal customer profiles2 records

Buyers Laboratory technology and API

Technology

Technology focussed Yes

API detail

Has API
No
API docs
API detail

Core technology

AI maturity

App detail

Feature6 records

Buyers Laboratory partnerships and signals

Strategic signal

Partnerships

One partnership is on record.

  • Total Specific Solutions (TSS)coreOthersKeypoint Intelligence has been acquired by Total Specific Solutions (TSS). This acquisition represents a significant ownership change where TSS, a software company, has brought Keypoint Intelligence under its umbrella, integrating it into their portfolio of business software solutions.

Scale indicators2 records

Recent moves6 records

Expansion highlights6 records

Buyers Laboratory competitors and assessment

Company assessment

Direct peers

  • Smithers: Independent provider of testing, consulting and market research with strong print, packaging and paper industry practices. Smithers overlaps with Buyers Lab's lab testing and market intelligence offerings in the print and imaging supply chain.
  • InfoTrends (now part of Keypoint Intelligence): Pre-2015 independent print and digital imaging research firm acquired by Buyers Laboratory. Historically a direct competitor covering production printing, wide format and document workflow; now consolidated inside Keypoint Intelligence but historically served as the most direct peer.
  • Quocirca: UK-based analyst and market research firm focused squarely on the print, imaging and document solutions industry. Quocirca is the closest direct competitor to Buyers Laboratory, serving the same OEM, dealer and channel audience with vendor-neutral research and advisory.

Broad incumbents

  • IDC: Global IT market intelligence and advisory firm covering imaging, print and document solutions as part of a much broader portfolio. IDC overlaps with Buyers Lab in imaging/print research and serves overlapping OEM and enterprise buyers, but at much greater scale.
  • Gartner: Largest pure-play IT research and advisory firm, offering subscription research, advisory and consulting across enterprise technology. While not print-focused, Gartner competes for the same executive advisory budgets at OEMs and large enterprise customers.
  • Forrester: Global research and advisory firm covering technology, digital transformation and customer experience. Forrester overlaps with Buyers Lab on digital transformation advisory and competes for similar enterprise research subscriptions.
  • The 451 Group (S&P Global Market Intelligence): Enterprise technology research and data provider under S&P Global. Provides subscription research, benchmarks and advisory that partially overlaps with Buyers Lab's intelligence subscriptions for enterprise technology buyers.
  • Omdia: Technology research arm spun out of IHS Markit, covering components, devices, IT and enterprise services. Omdia covers adjacent imaging/print segments from a broader technology lens and competes for OEM research budgets.

Others

  • Hoovers / D&B: Provider of company-level business intelligence and sales enablement data. While not a print-specific peer, Hoovers competes for sales enablement and go-to-market intelligence budget that Buyers Lab's quote iQ, Q2 and ProPrintPerformance modules also target.

Emerging players

  • Photizo Group: Niche consulting and research firm focused on managed print services and the imaging channel. Photizo targets a more specialized slice of Buyers Lab's dealer and MPS audience with channel-specific advisory.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights5 records

Customer concentration

Buyers Laboratory social profiles

Digital presence

Buyers Laboratory financial estimates

Financial estimate

Revenue estimate

Valuation estimate

Buyers Laboratory leadership team

Management profile

Number of profiles

Profiles2 records

Buyers Laboratory funding detail

Funding detail

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

Buyers Laboratory M&A and investment

M&A and investment

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Buyers Laboratory

What does Buyers Laboratory do?

Buyers Laboratory (operating as Keypoint Intelligence) provides independent market intelligence, consulting, and lab testing services for the global print and digital imaging industry. Its central offering is the bliQ product research platform, complemented by sales-enablement modules (quote iQ, ProPrintPerformance, Q2, Keypoint Engage, UVERCE) and professional services (advisory, consulting, testing, training, business intelligence, and content production).

Is Buyers Laboratory a public or private company?

Buyers Laboratory is a private company. It is classified as corporate owned and is currently operating.

When was Buyers Laboratory founded?

Buyers Laboratory was founded in 1960. It employs 51 to 100 people.

Where is Buyers Laboratory based?

Buyers Laboratory is headquartered in Hackensack, United States, in the North America region.

How does Buyers Laboratory make money?

Five revenue lines are on record. Subscription Access (bliQ Platform) is the primary driver. The others are report and Newsletter Sales, advisory and Consulting Services, testing Services and training Services.

Who are Buyers Laboratory's main competitors?

Direct peers on record are Smithers, InfoTrends (now part of Keypoint Intelligence) and Quocirca. Broad incumbents are IDC, Gartner, Forrester, The 451 Group (S&P Global Market Intelligence) and Omdia. Hoovers / D&B is listed as an others. Photizo Group is listed as an emerging player.

Does Buyers Laboratory have an API?

No public API is recorded for Buyers Laboratory.

Unlock the full company data

50 free credits on sign-up, no credit card required.

Contact sales
Live signals
GlobeNewswireHP Joins Initiative to Establish Industry-Standard Benchmarks for Printer SecurityHP joined the Buyers Lab Security Validation Testing program for printers and MFPs, becoming the first OEM to pass device penetration and the only to pass policy compliance. The seals were earned for its HP FutureSmart v4 Enterprise firmware platform, available on enterprise and managed printers. HP urged industry counterparts to join the effort.PR NewswireCanon U.S.A. Celebrates Achievement of Prestigious Industry Accolades from Keypoint Intelligence - Buyers LabCanon U.S.A., Inc. received multiple industry accolades from Keypoint Intelligence – Buyers Lab, including the 2018 Copier MFP Line of the Year award for the third consecutive year. The recognition highlights the reliability and efficiency of Canon's office solutions, with specific models earning 'Pick' awards for workgroup scanners and multifunction printers. These awards are based on comprehensive laboratory evaluations conducted by Keypoint Intelligence.PR NewswireCanon U.S.A. Announces Two Products Honored with 2018 BLI PRO AwardsCanon U.S.A., Inc. announced that two of its digital imaging products—the varioPRINT 140 Series with PRISMAsync Print Server and the imageRUNNER ADVANCE C7580i with ColorPASS-GX500 Controller—were selected as 2018 PRO Award winners by Buyers Laboratory LLC (BLI), a division of Keypoint Intelligence. The varioPRINT 140 Series received the Outstanding Light/Mid-Volume Production Device award, while the imageRUNNER ADVANCE C7580i was honored as the Outstanding Color Entry-Level CRD Production Device. BLI's PRO Awards recognize the best-in-class device per category based on production tests evaluating productivity, image quality, media handling, and ease of use.PR NewswireRicoh wins Buyers Lab awards, continues empowering digital workplaces with new apps, features and Smart SupportRicoh USA announced portfolio enhancements for its digital workplace devices, including new applications and Smart Support capabilities designed to improve device uptime and user efficiency. The company's broader innovation was recognized by Buyers Lab, which awarded five specific Ricoh models 'Outstanding' status and granted the brand a PaceSetter award for MFP Platforms & App Ecosystems.PR NewswireCanon imageRUNNER ADVANCE Portfolio Celebrated as Top Performer with Highly Coveted Industry Accolades from Buyers Laboratory, LLCCanon U.S.A. announced that Buyers Laboratory LLC recognized multiple devices in its imageRUNNER ADVANCE Series with industry honors, including the 2017 A3 Line of the Year award for the second consecutive year and two Winter 'Pick' Awards. The awards were based on BLI's rigorous two-month laboratory evaluations testing reliability, security features, and workflow integration capabilities. Canon stated that the 2017 expansion of the imageRUNNER ADVANCE Series, featuring third-generation models, builds upon the reliability of previous generations to deliver print and scan fleet solutions for businesses.PR NewswireLexmark wins 2017 Color Printer/MFP Line of the Year from Buyers LabLexmark International announced it has been awarded the 2017 Color Printer/MFP Line of the Year by Buyers Laboratory, based on the lab's product testing conducted throughout 2016. The award recognizes Lexmark's color printer and MFP line for excellence in reliability, color output, design, and value, with its newest A4 color devices winning five BLI "Pick" awards in 2016. The recognition validates Lexmark's product strategy, highlighting features such as high toner capacities, long-life imaging components, and competitive total cost of ownership.PR NewswireSharp's Cloud Portal Office Receives Top RatingsSharp Imaging and Information Company of America announced that its Cloud Portal Office (CPO) received a Pick award from Buyers Laboratory LLC for Outstanding Content and Collaboration Service in January 2017. The platform was recognized for its small to medium-size business focused content management features, collaboration tools, and security controls. Sharp stated the award validates its commitment to providing cloud-based content management solutions for SMBs.PR NewswireSharp Receives Top Industry Ratings For Its Full Line Of Advanced And Essentials Color Workgroup Document SystemsSharp Imaging and Information Company of America (SIICA) received 10 'Highly Recommended' ratings from Buyers Laboratory LLC (BLI) for its Advanced and Essentials color workgroup document systems. The recognition highlights the reliability, ease of use, and security features of the MX Series multifunction printers launched between late 2015 and mid-2016. BLI senior editor George Mikolay noted that the products met rigorous testing standards for mid- to large-size workgroups.PR NewswireCanon Demonstrates its Position as a Leading Healthcare Solutions Provider with Distinguished BLI PaceSetter AwardCanon U.S.A., Inc. was named a recipient of a 2017 Buyers Laboratory LLC (BLI) PaceSetter award for Healthcare in the Hospital Networks category, recognizing vendors with impressive portfolios of devices, solutions and services for healthcare providers. The award was based on an extensive evaluation of healthcare-relevant offerings across eight key areas including hardware, software, services, security, industry certifications, and overall value. Canon's healthcare solutions include document imaging technologies, EHR integration, imaging products, and managed services designed to help healthcare professionals reduce administrative tasks and improve quality of care.PR NewswireCanon Ends 2016 on a High Note with Industry Accolades From Buyers Laboratory LLCCanon U.S.A., Inc. announced in December 2016 that Buyers Laboratory LLC (BLI) recognized the company with multiple industry awards, including the 2017 Wide Format Printer Line of the Year for its imagePROGRAF large-format printer lineup. Canon also received BLI "Pick" Awards for products including Therefore™ 2016, uniFLOW V5.4, and several imagePROGRAF PRO Series models designed for fine art, photography, and production signage markets. The awards were based on BLI's comprehensive two-month laboratory evaluations, with BLI noting Canon's commitment to providing innovative solutions for the large-format industry.