Syracuse Community Health Center

What Syracuse Community Health Center does

Syracuse Community Health Center (SCHC) is a private, non-profit Federally Qualified Health Center (FQHC) founded in 1978 and headquartered in Syracuse, New York, providing comprehensive primary and specialty healthcare services regardless of patients' ability to pay. The organization operates seven physical access points across Syracuse and Onondaga County, anchored by a new 56,000 sq ft state-of-the-art facility at 930 S. Salina St. that consolidates primary care, dental, pediatrics, obstetrics and gynecology, eye care, and podiatry. Additional sites include the 819 S. Salina St. location (Quick Care and behavioral health), satellite clinics on E. Fayette St. and Oswego St., a Quick Care location at Onondaga Community College, and School-Based Health Services embedded across multiple Syracuse schools. Service lines total 14 in number and span Primary Care Adult, Women's Health, Pediatrics, Dental, Eye Care, Podiatry, Pharmacy, Radiology, Psychological and Addiction Services (Behavioral Health), Care Coordination, Telehealth, Translation, Quick Care (walk-in urgent care, 8 a.m.–8 p.m. Monday–Friday), and School-Based Health Services.

The underlying technology stack consists of a Telehealth platform for remote consultations and the OCHIN-hosted MyChart patient portal for electronic health record access, appointment scheduling, and provider communication. Care coordination is integrated across all services, and translation services address language access for non-English-speaking populations. There are no proprietary AI/ML systems, mobile applications, or external API/SDK products referenced in available data; technology positioning is conventional for a mid-sized FQHC and centered on operational consolidation rather than differentiated digital products.

The business model combines two revenue streams: (1) patient services revenue billed to commercial insurance, Medicare, Medicaid, and self-pay patients on a sliding fee scale, and (2) federal FQHC Section 330 grant funding plus enhanced FQHC Prospective Payment System (PPS) reimbursement for Medicaid services. Go-to-market is direct-to-consumer across the Syracuse/Onondaga County catchment, supported by community-based marketing through the website, social media (Facebook, Instagram, LinkedIn, Twitter, YouTube), and embedded school/OCC partnerships. Customer segments span the general Syracuse adult population, pediatric patients, women's health patients, school-aged children, behavioral health patients, and Quick Care walk-in patients. Governance is by an internal Board of Directors with senior leadership led by President & CEO Ofrona A. Reid. The organization holds NCQA Patient Centered Medical Home recognition and 2024 Great Place to Work certification.

Name

Syracuse Community Health Center

Legal name

Syracuse Community Health

Website

https://schcny.com

Company type

Private

Founded year

1978

Operating status

Operating

Headcount range

101–250 employees

Short description

Syracuse Community Health Center is a non-profit Federally Qualified Health Center (FQHC) founded in 1978 that delivers comprehensive primary, specialty, and behavioral healthcare across seven locations in Syracuse and Onondaga County, New York, serving all patients regardless of ability to pay.

Ownership category

akta.pro rank

Product category

Community Health Services (FQHC Primary Care)

NAICS

Ambulatory Health Care Services (621), Outpatient Care Centers (6214), Family Planning Centers (621410)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Specialty Outpatient Facilities, Nec (8093)

akta.pro primary industry

Community Health Centers (FQHCs & Look-Alikes) (HLAFAGAB)

akta.pro secondary industries

School-Based Health Centers (HLAFAGAG), Community & Public Health Dentistry Clinics (FQHC/School-Based/Nonprofit) (HLABAAAF)

Keywords

• Community health services
• Primary care clinic
• Federally qualified health center
• Behavioral health services
• Preventive dental care

Headquarters

HQ city

Syracuse

HQ country

United States

HQ region

North America

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Patient Services Revenue: Federally Qualified Health Center providing healthcare services to all patients regardless of ability to pay. Services are billed to insurance providers, Medicare, Medicaid, and self-pay patients on a sliding fee scale.
2. Federal FQHC Grant Funding: Receives federal grant funding as a Federally Qualified Health Center to support operations and provide care to underserved populations

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels3 records

Core offering

Syracuse Community Health Center is a non-profit Federally Qualified Health Center (FQHC) founded in 1978 that delivers comprehensive outpatient primary and preventive healthcare in Syracuse, NY. It provides medical, dental, vision, behavioral health, pharmacy, OB-GYN, pediatrics, podiatry, radiology, and Quick Care services across multiple clinic sites, school-based health centers, and a telehealth channel, with a sliding-fee scale to serve uninsured and underinsured patients.

Product overview

Syracuse Community Health is a Federally Qualified Health Center (FQHC) providing a comprehensive portfolio of integrated healthcare services to everyone regardless of their ability to pay. The organization operates a multi-service platform including Primary Care Adult, Women's Health (OB-GYN), Pediatrics, Dental Services, Eye Care, Podiatry, Pharmacy, Quick Care (urgent care), Radiology, Behavioral Health (Psychological and Addiction Services), Care Coordination Services, Telehealth, Translation Services, and School-Based Health Services. The main new facility at 930 S. Salina St. houses primary care, dental, pediatrics, obstetrics and gynecology, eye care, and podiatry, while Quick Care and behavioral health services remain at the current offices.

Differentiator

Problem solved

Functional benefit

Products and services

• Primary Care Comprehensive outpatient primary medical care for adults and families in Syracuse, NY, including preventive visits, chronic disease management, and acute care. Offered on a sliding-fee scale for uninsured and underinsured patients.
• Pediatric Care Outpatient medical care for infants, children, and adolescents, including well-child visits, immunizations, and school physicals, delivered through SCHC clinics and school-based health centers.
• Dental Care Preventive and general dental services including cleanings, exams, fillings, and oral health education for children and adults in the Syracuse community.
• OB-GYN Services Women's health services including prenatal care, routine gynecologic exams, and obstetric care, integrated with SCHC's primary care delivery.
• Eye Care / Optometry Outpatient optometric services including eye exams and vision care for community patients.
• Podiatry Outpatient foot and ankle care including diabetic foot exams and routine podiatric services for community patients.
• Behavioral Health Outpatient mental and behavioral health counseling and treatment services, integrated with SCHC's primary care for whole-person care.
• Pharmacy On-site pharmacy dispensing and medication management services for SCHC patients, supporting prescription access at the point of care.
• Quick Care Walk-in urgent care for non-emergency acute illnesses and minor injuries, providing same-day access without an appointment.
• Radiology On-site diagnostic imaging services to support primary and specialty care diagnosis for SCHC patients.
• Telehealth Services Virtual visits delivered via SCHC's telehealth platform, enabling remote consultations with providers for primary care, behavioral health, and follow-up visits.
• School-Based Health Centers On-site primary care, behavioral health, and preventive services for students delivered at partner school locations, increasing access for school-age children in Syracuse.
• Care Coordination & Translation Services Patient care coordination across SCHC's specialties plus multilingual translation services to reduce language and access barriers for non-English-speaking and underserved patients.

Segments6 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Scale indicators2 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Sun River Health: Federally Qualified Health Center operating across New York State with comprehensive primary care, dental, behavioral health, and specialty services. Comparable in mission, federal funding model, and multi-site community health delivery in New York.
• The Institute for Family Health: Federally Qualified Health Center operating multiple sites in the New York City and Hudson Valley region. Direct peer as an FQHC providing integrated primary care, behavioral health, and care coordination services to underserved populations.
• Urban Health Plan: Federally Qualified Health Center network in New York providing comprehensive primary care, dental, behavioral health, and specialty services to underserved communities. Directly comparable FQHC operating model and patient population focus.
• Charles B. Wang Community Health Center: Federally Qualified Health Center serving Asian American and other underserved populations in New York City with primary care, dental, behavioral health, and specialty services. Comparable FQHC structure, federal funding base, and community health mission.
• Community Health Center, Inc. Federally Qualified Health Center headquartered in Middletown, CT operating a multi-site network across Connecticut serving patients regardless of ability to pay. Closely comparable FQHC operating model with strong school-based health and integrated care programs.
• Open Door Family Medical Center: Federally Qualified Health Center serving Westchester and Putnam counties in New York with primary care, dental, behavioral health, and school-based services. Comparable multi-site FQHC operating in suburban New York with sliding fee scale and care coordination.
• Neighborcare Health: Federally Qualified Health Center network in the Seattle area providing comprehensive primary care, dental, behavioral health, and pharmacy services to diverse underserved populations. Comparable mission-driven, multi-site FQHC delivery model.

Broad incumbents

• Family Health Centers at NYU Langone: Federally Qualified Health Center network affiliated with NYU Langone Health in Brooklyn providing comprehensive primary care, dental, behavioral health, and social services. Comparable FQHC services but operationally tied to a major health system as a broader incumbent.
• Cayuga Health: Regional health system serving the Finger Lakes and Central New York region including Tompkins and Cortland counties adjacent to Syracuse. Comparable to Syracuse Community Health Center in primary care service overlap but operates as a broader hospital-based incumbent in the region.

Regional players

• Upstate Family Health Center: Federally Qualified Health Center Look-Alike serving Central New York communities in the Syracuse region with primary care and support services. Comparable community health center mission in an overlapping or adjacent geography.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/syrcommhltctr
• Facebookfacebook.com/SyracuseCommunityHealthCenter
• LinkedInlinkedin.com/company/syracuse-community-health-center

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Syracuse Community Health Center