Area Agency On Aging
Area Agency on Aging, PSA 2 is a Dayton-based nonprofit designated by the Ohio Department of Aging to coordinate home and community-based services for older adults (60+) and family caregivers across nine west central Ohio counties, delivering free case management, caregiver support, wellness programs, and Medicaid waiver services through 250+ contracted providers.
- Company typePrivate
- Founded1993
- HeadquartersDayton, United States
- Headcount101–250
- GTM typeB2C
- OfferingServices
What Area Agency On Aging does
Area Agency on Aging, PSA 2, Inc. is a private nonprofit organization headquartered in Dayton, Ohio, designated by the Ohio Department of Aging as the regional Area Agency on Aging for nine counties in west central Ohio: Champaign, Clark, Darke, Greene, Logan, Miami, Montgomery, Preble, and Shelby. Founded in 1993 and operating with 101-250 employees, the agency acts as a centralized coordinator, funder, and case manager connecting older adults aged 60 and older and their family caregivers with home and community-based services through a contracted network of more than 250 service providers. Core service lines include the PASSPORT Medicaid Waiver, the Next Generation MyCare program for dual-eligible (Medicare and Medicaid) beneficiaries, caregiver support services (including the Trualta-powered online education platform and Powerful Tools for Caregivers workshops), evidence-based wellness programming (Healthy U disease self-management curricula from Stanford), Medicare counseling through OSHIIP, and energy assistance administration through HEAP and the Summer Crisis Program (which assisted more than 55,000 Ohio households with $12.4 million in benefits last year).
The agency's operational technology stack is intentionally lean and relationship-driven. There is no proprietary software product; rather, the organization layers third-party platforms — Trualta for caregiver e-learning and the state-launched Ohio Aging Compass for resource navigation, long-term care quality data, and aging demographics — onto traditional case management workflows. NCQA accreditation governs case management quality, with HIPAA and WCAG 2.1 Level A compliance standards governing data privacy and digital accessibility. Distribution and go-to-market rely on a community-led model: partnerships with county councils on aging, senior centers, healthcare and social service providers, and referral pipelines from managed care plans (Anthem, Buckeye, CareSource, Molina) under the MyCare program, supplemented by events, workshops, newsletters, and a modest organic social presence (Facebook, Instagram, LinkedIn, X).
The revenue model is non-commercial: all services are provided free of charge to seniors and caregivers. Funding is assembled from federal Older Americans Act allocations, state appropriations through the Ohio Department of Aging, Medicaid waiver and managed care contracts (PASSPORT and Next Generation MyCare), county-level senior tax levies (notably the Montgomery County Human Services Levy), federal energy assistance pass-throughs (HEAP/Summer Crisis), State Health Insurance Program funding, and Senior Community Service Employment Program funding. The organization is governed by a Board of Trustees and Advisory Council with representation from each county and holds no parent company, venture capital, or private equity ownership. No financial transaction history (acquisitions, funding rounds, IPO events, or restructuring) is recorded.
Area Agency On Aging firmographics
Firmographics- Name
- Area Agency On Aging
- Legal name
- Area Agency on Aging, PSA 2, Inc.
- Website
- https://info4seniors.org
- Company type
- Private
- Founded year
- 1993
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Area Agency on Aging, PSA 2 is a Dayton-based nonprofit designated by the Ohio Department of Aging to coordinate home and community-based services for older adults (60+) and family caregivers across nine west central Ohio counties, delivering free case management, caregiver support, wellness programs, and Medicaid waiver services through 250+ contracted providers.
- Ownership category
- akta.pro rank
Area Agency On Aging industry classification
Industry- Product category
- Senior Care Services
- NAICS
- Services for the Elderly and Persons with Disabilities (624120), Services for the Elderly and Persons with Disabilities (62412)
- SIC
- Services-Social Services (8300)
- akta.pro primary industry
- Elder Services & Aging Support (BPAGAEAF)
- akta.pro secondary industry
- Senior Social Clubs & Community-Based Day Programs (Non-Clinical) (HSABANAK)
Keywords
Where Area Agency On Aging is headquartered
LocationHeadquarters
- HQ city
- Dayton
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Area Agency On Aging business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Supply Chain, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Government Funding: Primary funding from federal programs including the Older Americans Act, Medicaid waivers (PASSPORT), and state funding through the Ohio Department of Aging. Additional funding from the State Health Insurance Programs and Senior Community Service Employment Program.
- County Tax Levies: Montgomery County Human Services Levy and similar county-level senior levies throughout the nine-county service region provide supplemental funding for aging services.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Monthly | Free services for seniors and caregivers |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels5 records
Area Agency On Aging product offering
Product offeringCore offering
Area Agency on Aging, PSA 2 is a nonprofit organization that provides free home and community-based services to seniors aged 60 and older and their family caregivers across nine counties in west central Ohio. The agency delivers case management, wellness programs, caregiver education and support, Medicare counseling, and energy assistance through a network of 250+ contracted providers, coordinating programs such as PASSPORT Medicaid Waiver and the Next Generation MyCare Program.
Product overview
Area Agency on Aging, PSA 2 is a nonprofit organization serving nine counties in west central Ohio (Champaign, Clark, Darke, Greene, Logan, Miami, Montgomery, Preble, and Shelby). The organization provides a coordinated portfolio of services including Home & Community-Based Services (featuring PASSPORT Medicaid Waiver), Wellness Programs, Caregiver Support Services (including Trualta-powered online resources and Healthy U disease self-management workshops), and the Next Generation MyCare Program for dual-eligible beneficiaries. Additional offerings include seasonal energy assistance programs (HEAP and Summer Crisis Program), Medicare counseling through OSHIIP, and navigation tools like the Ohio Aging Compass platform. Services are delivered through partnerships with over 250 contracted providers.
Differentiator
Problem solved
Functional benefit
Products and services
- Home & Community-Based Services Services designed to help older adults live independently, including PASSPORT Medicaid Waiver program and various in-home support services delivered through a network of contracted providers.
- Wellness Programs Free wellness programs presented virtually or at community locations throughout the nine-county region, including evidence-based health education workshops such as Healthy U disease self-management programs.
- Caregiver Support Services Free caregiver resources including online educational content powered by Trualta, caregiver workshops, regional events (virtual and in-person), and the Powerful Tools for Caregivers program for family caregivers.
- Next Generation MyCare Program Coordinated care program for Ohioans eligible for both Medicare and Medicaid, providing integrated health services through contracted managed care plans (Anthem, Buckeye, CareSource, Molina) for residents age 60 and older.
- Summer Crisis Program Income-eligible Ohioans can receive assistance paying electric bills, purchasing air conditioners or fans, or making repairs to central air conditioning units through the Home Energy Assistance Summer Crisis Program.
- Home Energy Assistance Program (HEAP) Federal program helping low-income households pay heating bills, applied directly to utility or bulk fuel bills.
- Medicare Assistance Services Medicare counseling, OSHIIP coordination, Medicare Savings Programs assistance, and Part D prescription drug coverage guidance.
- Healthy U Disease Self-Management Workshops Evidence-based workshops including Chronic Disease Self-Management Program (CDSMP), Diabetes Self-Management Program (DSMP), and Chronic Pain Self-Management Program (CPSMP) developed at Stanford University.
- Ohio Aging Compass Free state platform consolidating Ohio's aging-related resources, tools, data, and long-term care information including the Long-Term Care Quality Navigator, Healthy Aging Resource Hub, and Aging Data Explorer.
- PASSPORT Medicaid Waiver Home and community-based services waiver program helping Medicaid-eligible seniors receive care services in their homes rather than nursing facilities.
Quantifiable outcome
- More than 55,000 households assisted with $12.4 million in Summer Crisis Program benefits
- +1 more outcomes
Companies that use Area Agency On Aging
Customer profileNamed customers2 records
Segments3 records
Ideal customer profiles3 records
Area Agency On Aging technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature2 records
Area Agency On Aging partnerships and signals
Strategic signalPartnerships
Eleven partnerships are on record, tiered core and minor.
- Ohio Department of Aging (AGE)coreState agency that designates and funds Area Agencies on Aging in Ohio. Works with AAA PSA 2 on programs including PASSPORT Medicaid Waiver, Ohio Aging Compass, and Older Americans Month initiatives. AGE Director Ursel J. McElroy leads statewide aging policy.
- Ohio Association of Area Agencies on Aging (O4A)coreStatewide nonprofit organization of agencies providing services and advocating for older Ohioans. O4A honored PSA2's Nicole Khaner as Staff Person of the Year and coordinates the statewide aging network of 12 Area Agencies on Aging.
- County Councils on Aging (9 counties)corePartnership with county-level aging organizations in Champaign, Clark, Darke, Greene, Logan, Miami, Montgomery, Preble, and Shelby counties for local service delivery and senior recognition programs.
- US AgingminorNational membership organization for Area Agencies on Aging. PSA 2 is a member along with other AAAs across the country.
- Anthem Blue Cross & Blue ShieldcoreOne of four state health plans contracted by Ohio Department of Medicaid to coordinate services for Next Generation MyCare program participants aged 60+ who are eligible for both Medicare and Medicaid.
- Buckeye Health PlancoreOne of four state health plans contracted by Ohio Department of Medicaid to coordinate services for Next Generation MyCare program participants aged 60+ who are eligible for both Medicare and Medicaid.
- CareSourcecoreOne of four state health plans contracted by Ohio Department of Medicaid to coordinate services for Next Generation MyCare program participants aged 60+ who are eligible for both Medicare and Medicaid.
- Molina Healthcare of OhiocoreOne of four state health plans contracted by Ohio Department of Medicaid to coordinate services for Next Generation MyCare program participants aged 60+ who are eligible for both Medicare and Medicaid.
- TrualtacoreTechnology platform partner providing free online caregiver education resources including video modules, planning tools, tip sheets, and local event resources for family caregivers in the nine-county service region.
- Catholic Social ServicescoreContracted implementation partner for Next Generation MyCare program serving Champaign, Darke, Logan, Miami, Preble, and Shelby counties starting May 1, 2026.
- Ohio Department of Job and Family ServicescoreState agency providing the Home Energy Assistance Summer Crisis Program (HEAP) to help income-eligible Ohioans pay electric bills and purchase air conditioners during summer months. Last year assisted 55,000+ households with $12.4 million in benefits.
Scale indicators4 records
Recent moves6 records
Expansion highlights5 records
Area Agency On Aging competitors and assessment
Company assessmentDirect peers
- Direction Home Aging and Disabilities Resources: Area Agency on Aging serving northeast Ohio (PSA 4 and PSA 7) with case management, caregiver support, and PASSPORT waiver administration. Direct peer because it operates the same AAA mandate in adjacent Ohio PSAs with comparable Older Americans Act service mix.
- Western Reserve Area Agency on Aging: AAA serving Cuyahoga, Geauga, Lake, Lorain, and Medina counties in northeast Ohio. Direct peer delivering identical Older Americans Act, PASSPORT, and caregiver-support services under the same Ohio Department of Aging oversight framework.
- Council on Aging of Southwestern Ohio: Area Agency on Aging serving Hamilton, Butler, Clermont, Clinton, and Warren counties in southwestern Ohio with PASSPORT, MyCare, and caregiver programs. Direct peer providing the same ODA-designated aging services in a neighboring PSA with overlapping health plan contracts.
- Buckeye Hills Area Agency on Aging: AAA serving Athens, Hocking, Meigs, Monroe, Morgan, Noble, Perry, and Washington counties in southeastern Ohio. Direct peer providing Older Americans Act and PASSPORT services under the same statewide Ohio AAA network.
Regional players
- Pro Seniors: Ohio-based nonprofit providing free legal services, long-term care ombudsman advocacy, and Medicare counseling for seniors. Regional peer overlapping on Medicare/OSHIIP counseling and elder advocacy but not operating the full AAA case-management mandate.
- Sourcewise: Area Agency on Aging serving Santa Clara and San Mateo counties in California. Regional peer delivering comparable Information & Assistance, case management, and caregiver support services outside Ohio geography.
- AgeOptions: Area Agency on Aging serving suburban Cook County, Illinois with similar Older Americans Act and community-care coordination mandate. Regional peer with analogous federal funding streams and service portfolio outside Ohio.
Broad incumbents
- USAging: National membership organization for Area Agencies on Aging and tribal aging programs. Broad incumbent providing PSA 2's national affiliation, advocacy, and best-practice dissemination rather than direct local service delivery.
- Ohio Association of Area Agencies on Aging (o4a): Statewide nonprofit association representing all 12 Ohio AAAs including PSA 2. Broad incumbent coordinating advocacy, training, and statewide initiatives; not a direct service competitor but a strategic coalition partner.
Others
- Trualta: Caregiver education platform partner powering PSA 2's online caregiver resources, video modules, and tip sheets. Adjacent technology enabler rather than a direct AAA competitor.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Area Agency On Aging social profiles
Digital presenceArea Agency On Aging compliance and trust
Trust signalCompliance3 records
Area Agency On Aging financial estimates
Financial estimateRevenue estimate
Valuation estimate
Area Agency On Aging leadership team
Management profileNumber of profiles
Profiles4 records
Area Agency On Aging funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Area Agency On Aging M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Area Agency On Aging
What does Area Agency On Aging do?
Area Agency on Aging, PSA 2 is a nonprofit organization that provides free home and community-based services to seniors aged 60 and older and their family caregivers across nine counties in west central Ohio. The agency delivers case management, wellness programs, caregiver education and support, Medicare counseling, and energy assistance through a network of 250+ contracted providers, coordinating programs such as PASSPORT Medicaid Waiver and the Next Generation MyCare Program.
Is Area Agency On Aging a public or private company?
Area Agency On Aging is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Area Agency On Aging founded?
Area Agency On Aging was founded in 1993. It employs 101 to 250 people.
Where is Area Agency On Aging based?
Area Agency On Aging is headquartered in Dayton, United States, in the North America region.
How does Area Agency On Aging make money?
Two revenue lines are on record. Government Funding is the primary driver. The others are county Tax Levies.
Who are Area Agency On Aging's main competitors?
Direct peers on record are Direction Home Aging and Disabilities Resources, Western Reserve Area Agency on Aging, Council on Aging of Southwestern Ohio and Buckeye Hills Area Agency on Aging. Regional players are Pro Seniors, Sourcewise and AgeOptions. Broad incumbents are USAging and Ohio Association of Area Agencies on Aging (o4a). Trualta is listed as an others.
Does Area Agency On Aging have an API?
No public API is recorded for Area Agency On Aging.
What industry is Area Agency On Aging in?
Area Agency On Aging's product category is Senior Care Services. Its primary akta.pro industry code is BPAGAEAF, Elder Services & Aging Support, with a secondary code of HSABANAK, Senior Social Clubs & Community-Based Day Programs (Non-Clinical). Its NAICS code is 624120 and its SIC code is 8300.