Area Agency On Aging

What Area Agency On Aging does

Area Agency on Aging, PSA 2, Inc. is a private nonprofit organization headquartered in Dayton, Ohio, designated by the Ohio Department of Aging as the regional Area Agency on Aging for nine counties in west central Ohio: Champaign, Clark, Darke, Greene, Logan, Miami, Montgomery, Preble, and Shelby. Founded in 1993 and operating with 101-250 employees, the agency acts as a centralized coordinator, funder, and case manager connecting older adults aged 60 and older and their family caregivers with home and community-based services through a contracted network of more than 250 service providers. Core service lines include the PASSPORT Medicaid Waiver, the Next Generation MyCare program for dual-eligible (Medicare and Medicaid) beneficiaries, caregiver support services (including the Trualta-powered online education platform and Powerful Tools for Caregivers workshops), evidence-based wellness programming (Healthy U disease self-management curricula from Stanford), Medicare counseling through OSHIIP, and energy assistance administration through HEAP and the Summer Crisis Program (which assisted more than 55,000 Ohio households with $12.4 million in benefits last year).

The agency's operational technology stack is intentionally lean and relationship-driven. There is no proprietary software product; rather, the organization layers third-party platforms — Trualta for caregiver e-learning and the state-launched Ohio Aging Compass for resource navigation, long-term care quality data, and aging demographics — onto traditional case management workflows. NCQA accreditation governs case management quality, with HIPAA and WCAG 2.1 Level A compliance standards governing data privacy and digital accessibility. Distribution and go-to-market rely on a community-led model: partnerships with county councils on aging, senior centers, healthcare and social service providers, and referral pipelines from managed care plans (Anthem, Buckeye, CareSource, Molina) under the MyCare program, supplemented by events, workshops, newsletters, and a modest organic social presence (Facebook, Instagram, LinkedIn, X).

The revenue model is non-commercial: all services are provided free of charge to seniors and caregivers. Funding is assembled from federal Older Americans Act allocations, state appropriations through the Ohio Department of Aging, Medicaid waiver and managed care contracts (PASSPORT and Next Generation MyCare), county-level senior tax levies (notably the Montgomery County Human Services Levy), federal energy assistance pass-throughs (HEAP/Summer Crisis), State Health Insurance Program funding, and Senior Community Service Employment Program funding. The organization is governed by a Board of Trustees and Advisory Council with representation from each county and holds no parent company, venture capital, or private equity ownership. No financial transaction history (acquisitions, funding rounds, IPO events, or restructuring) is recorded.

Name

Area Agency On Aging

Legal name

Area Agency on Aging, PSA 2, Inc.

Website

https://info4seniors.org

Company type

Private

Founded year

1993

Operating status

Operating

Headcount range

101–250 employees

Short description

Area Agency on Aging, PSA 2 is a Dayton-based nonprofit designated by the Ohio Department of Aging to coordinate home and community-based services for older adults (60+) and family caregivers across nine west central Ohio counties, delivering free case management, caregiver support, wellness programs, and Medicaid waiver services through 250+ contracted providers.

Ownership category

akta.pro rank

Product category

Senior Care Services

NAICS

Services for the Elderly and Persons with Disabilities (624120), Services for the Elderly and Persons with Disabilities (62412)

SIC

Services-Social Services (8300)

akta.pro primary industry

Elder Services & Aging Support (BPAGAEAF)

akta.pro secondary industry

Senior Social Clubs & Community-Based Day Programs (Non-Clinical) (HSABANAK)

Keywords

• Senior care services
• Aging services
• Caregiver support
• Home community-based services
• Medicaid waiver programs

Headquarters

HQ city

Dayton

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Government Funding: Primary funding from federal programs including the Older Americans Act, Medicaid waivers (PASSPORT), and state funding through the Ohio Department of Aging. Additional funding from the State Health Insurance Programs and Senior Community Service Employment Program.
2. County Tax Levies: Montgomery County Human Services Levy and similar county-level senior levies throughout the nine-county service region provide supplemental funding for aging services.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Area Agency on Aging, PSA 2 is a nonprofit organization that provides free home and community-based services to seniors aged 60 and older and their family caregivers across nine counties in west central Ohio. The agency delivers case management, wellness programs, caregiver education and support, Medicare counseling, and energy assistance through a network of 250+ contracted providers, coordinating programs such as PASSPORT Medicaid Waiver and the Next Generation MyCare Program.

Product overview

Area Agency on Aging, PSA 2 is a nonprofit organization serving nine counties in west central Ohio (Champaign, Clark, Darke, Greene, Logan, Miami, Montgomery, Preble, and Shelby). The organization provides a coordinated portfolio of services including Home & Community-Based Services (featuring PASSPORT Medicaid Waiver), Wellness Programs, Caregiver Support Services (including Trualta-powered online resources and Healthy U disease self-management workshops), and the Next Generation MyCare Program for dual-eligible beneficiaries. Additional offerings include seasonal energy assistance programs (HEAP and Summer Crisis Program), Medicare counseling through OSHIIP, and navigation tools like the Ohio Aging Compass platform. Services are delivered through partnerships with over 250 contracted providers.

Differentiator

Problem solved

Functional benefit

Products and services

• Home & Community-Based Services Services designed to help older adults live independently, including PASSPORT Medicaid Waiver program and various in-home support services delivered through a network of contracted providers.
• Wellness Programs Free wellness programs presented virtually or at community locations throughout the nine-county region, including evidence-based health education workshops such as Healthy U disease self-management programs.
• Caregiver Support Services Free caregiver resources including online educational content powered by Trualta, caregiver workshops, regional events (virtual and in-person), and the Powerful Tools for Caregivers program for family caregivers.
• Next Generation MyCare Program Coordinated care program for Ohioans eligible for both Medicare and Medicaid, providing integrated health services through contracted managed care plans (Anthem, Buckeye, CareSource, Molina) for residents age 60 and older.
• Summer Crisis Program Income-eligible Ohioans can receive assistance paying electric bills, purchasing air conditioners or fans, or making repairs to central air conditioning units through the Home Energy Assistance Summer Crisis Program.
• Home Energy Assistance Program (HEAP) Federal program helping low-income households pay heating bills, applied directly to utility or bulk fuel bills.
• Medicare Assistance Services Medicare counseling, OSHIIP coordination, Medicare Savings Programs assistance, and Part D prescription drug coverage guidance.
• Healthy U Disease Self-Management Workshops Evidence-based workshops including Chronic Disease Self-Management Program (CDSMP), Diabetes Self-Management Program (DSMP), and Chronic Pain Self-Management Program (CPSMP) developed at Stanford University.
• Ohio Aging Compass Free state platform consolidating Ohio's aging-related resources, tools, data, and long-term care information including the Long-Term Care Quality Navigator, Healthy Aging Resource Hub, and Aging Data Explorer.
• PASSPORT Medicaid Waiver Home and community-based services waiver program helping Medicaid-eligible seniors receive care services in their homes rather than nursing facilities.

Quantifiable outcome

• More than 55,000 households assisted with $12.4 million in Summer Crisis Program benefits
• +1 more outcomes

Named customers2 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Eleven partnerships are on record, tiered core and minor.

• Ohio Department of Aging (AGE)coreStrategic or Co-development PartnerState agency that designates and funds Area Agencies on Aging in Ohio. Works with AAA PSA 2 on programs including PASSPORT Medicaid Waiver, Ohio Aging Compass, and Older Americans Month initiatives. AGE Director Ursel J. McElroy leads statewide aging policy.
• Ohio Association of Area Agencies on Aging (O4A)coreStrategic or Co-development PartnerStatewide nonprofit organization of agencies providing services and advocating for older Ohioans. O4A honored PSA2's Nicole Khaner as Staff Person of the Year and coordinates the statewide aging network of 12 Area Agencies on Aging.
• County Councils on Aging (9 counties)coreStrategic or Co-development PartnerPartnership with county-level aging organizations in Champaign, Clark, Darke, Greene, Logan, Miami, Montgomery, Preble, and Shelby counties for local service delivery and senior recognition programs.
• US AgingminorStrategic or Co-development PartnerNational membership organization for Area Agencies on Aging. PSA 2 is a member along with other AAAs across the country.
• Anthem Blue Cross & Blue ShieldcoreStrategic or Co-development PartnerOne of four state health plans contracted by Ohio Department of Medicaid to coordinate services for Next Generation MyCare program participants aged 60+ who are eligible for both Medicare and Medicaid.
• Buckeye Health PlancoreStrategic or Co-development PartnerOne of four state health plans contracted by Ohio Department of Medicaid to coordinate services for Next Generation MyCare program participants aged 60+ who are eligible for both Medicare and Medicaid.
• CareSourcecoreStrategic or Co-development PartnerOne of four state health plans contracted by Ohio Department of Medicaid to coordinate services for Next Generation MyCare program participants aged 60+ who are eligible for both Medicare and Medicaid.
• Molina Healthcare of OhiocoreStrategic or Co-development PartnerOne of four state health plans contracted by Ohio Department of Medicaid to coordinate services for Next Generation MyCare program participants aged 60+ who are eligible for both Medicare and Medicaid.
• TrualtacoreTechnology or IntegrationTechnology platform partner providing free online caregiver education resources including video modules, planning tools, tip sheets, and local event resources for family caregivers in the nine-county service region.
• Catholic Social ServicescoreImplementation/ SI/ Consulting PartnerContracted implementation partner for Next Generation MyCare program serving Champaign, Darke, Logan, Miami, Preble, and Shelby counties starting May 1, 2026.
• Ohio Department of Job and Family ServicescoreStrategic or Co-development PartnerState agency providing the Home Energy Assistance Summer Crisis Program (HEAP) to help income-eligible Ohioans pay electric bills and purchase air conditioners during summer months. Last year assisted 55,000+ households with $12.4 million in benefits.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Direction Home Aging and Disabilities Resources: Area Agency on Aging serving northeast Ohio (PSA 4 and PSA 7) with case management, caregiver support, and PASSPORT waiver administration. Direct peer because it operates the same AAA mandate in adjacent Ohio PSAs with comparable Older Americans Act service mix.
• Western Reserve Area Agency on Aging: AAA serving Cuyahoga, Geauga, Lake, Lorain, and Medina counties in northeast Ohio. Direct peer delivering identical Older Americans Act, PASSPORT, and caregiver-support services under the same Ohio Department of Aging oversight framework.
• Council on Aging of Southwestern Ohio: Area Agency on Aging serving Hamilton, Butler, Clermont, Clinton, and Warren counties in southwestern Ohio with PASSPORT, MyCare, and caregiver programs. Direct peer providing the same ODA-designated aging services in a neighboring PSA with overlapping health plan contracts.
• Buckeye Hills Area Agency on Aging: AAA serving Athens, Hocking, Meigs, Monroe, Morgan, Noble, Perry, and Washington counties in southeastern Ohio. Direct peer providing Older Americans Act and PASSPORT services under the same statewide Ohio AAA network.

Regional players

• Pro Seniors: Ohio-based nonprofit providing free legal services, long-term care ombudsman advocacy, and Medicare counseling for seniors. Regional peer overlapping on Medicare/OSHIIP counseling and elder advocacy but not operating the full AAA case-management mandate.
• Sourcewise: Area Agency on Aging serving Santa Clara and San Mateo counties in California. Regional peer delivering comparable Information & Assistance, case management, and caregiver support services outside Ohio geography.
• AgeOptions: Area Agency on Aging serving suburban Cook County, Illinois with similar Older Americans Act and community-care coordination mandate. Regional peer with analogous federal funding streams and service portfolio outside Ohio.

Broad incumbents

• USAging: National membership organization for Area Agencies on Aging and tribal aging programs. Broad incumbent providing PSA 2's national affiliation, advocacy, and best-practice dissemination rather than direct local service delivery.
• Ohio Association of Area Agencies on Aging (o4a): Statewide nonprofit association representing all 12 Ohio AAAs including PSA 2. Broad incumbent coordinating advocacy, training, and statewide initiatives; not a direct service competitor but a strategic coalition partner.

Others

• Trualta: Caregiver education platform partner powering PSA 2's online caregiver resources, video modules, and tip sheets. Adjacent technology enabler rather than a direct AAA competitor.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xtwitter.com/Ohio_AAA_PSA2
• Facebookfacebook.com/Ohio.AAA.PSA2
• LinkedInlinkedin.com/company/area-agency-on-aging-psa-2
• Instagraminstagram.com/ohio.aaa.psa2

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Area Agency On Aging