National Coordination Center

What National Coordination Center does

National Coordination Center (NCC) is a Washington, DC-based healthcare management consulting firm operated by Edera, L3C, a "purpose before profit" social enterprise founded in 2018. The firm provides professional services — including clinical support, revenue cycle optimization, organizational change management, and health IT implementation — to federal agencies (notably the Defense Health Agency, Department of Veterans Affairs, and OEHRM) and commercial healthcare clients (providers, payers, and life sciences companies). NCC's service delivery is structured around its proprietary Fusion Methodology, supported by a Salesforce/Adobe-powered Compass | Change Navigator platform and a national network of Industry Best Practice Advisors drawn from top-tier healthcare organizations.

The company's core revenue engine is professional services delivered through federal contracting vehicles (GSA Multiple Award Schedule, DHA prime contracts) and direct commercial engagements, anchored by a $1.4 billion five-year DHA Workforce 3.0 contract awarded in March 2022. NCC has also diversified into consumer healthcare through GiveBackRx, a prescription discount card (with freemium, Silver, and $5/month Gold tiers) operated by subsidiary GiveBack Enterprises and accepted at 65,000+ retail pharmacies including Costco, CVS, Target, Walgreens, and Walmart. GiveBackRx monetizes via transaction spreads on discounted retail prices and contributes incremental long-tail, low-ARPU consumer revenue.

NCC's go-to-market is sales-led and relationship-driven, leveraging direct outreach, federal contracting vehicles, a Speakers Bureau program, community events, and thought-leadership content. The firm reports a presence in 25+ states and a workforce of 101-250, with Kevin Carr, MD (formerly of Yale School of Medicine, Deloitte Consulting, and Accenture) as CEO. The L3C corporate structure legally constrains profit-maximization, channeling surplus into community and client reinvestment, which differentiates the brand for mission-driven federal and nonprofit buyers.

Name

National Coordination Center

Legal name

Edera, L3C

Website

https://nationalcoordinationcenter.com

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

101–250 employees

Short description

National Coordination Center is a healthcare management consultancy operated by Edera, L3C, providing clinical, revenue cycle, change management, and health IT services to federal agencies and commercial healthcare clients, supplemented by a consumer prescription discount platform (GiveBackRx).

Ownership category

akta.pro rank

Headquarters

HQ city

Washington

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Government Consulting Contracts: NCC operates as a government contractor providing management consulting and health IT services to federal agencies including Defense Health Agency, VA, and other government entities. Revenue is generated through multi-year government contracts such as the $1.4B DHA Workforce 3.0 contract and GSA Multiple Award Schedule vehicle.
2. Commercial Healthcare Consulting: NCC provides consulting services to commercial healthcare clients including providers, payers, and life sciences companies. Services include clinical support, revenue cycle management, organizational change management, and technology implementation.
3. GiveBackRx Platform: GiveBackRx prescription discount card generates revenue through negotiated prenegotiated rates with retail pharmacies. The platform offers three tiers: standard free discount card, free Silver card with higher discounts, and Gold card at $5/month with maximum discounts. Revenue comes from the spread between discounted retail prices and pharmacy payments.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

NCC is a healthcare-focused management consultancy providing clinical support, revenue cycle, organizational change management, IT implementation, and advisory services to federal agencies and commercial healthcare clients under its proprietary Fusion Methodology. The firm also operates the GiveBackRx consumer prescription discount card (accepted at 65,000+ pharmacies) and the Compass | Change Navigator technology platform built on Salesforce and Adobe.

Product overview

NCC is a pioneering consultancy that operates as a single unified service offering built around its proprietary Fusion Methodology, which integrates management consulting, creative services, and technology into a structured delivery framework. The company's product portfolio includes GiveBackRx, a consumer-facing pharmacy discount card that also enables charitable donations; Compass | Change Navigator, a bespoke change management technology platform powered by Salesforce and Adobe; and CoronaFACTS, a COVID-19 information resource. Beyond these named products, NCC delivers a suite of consulting service modules including Clinically Driven Revenue Cycle, Organizational Change Management, IT Implementations, Knowledge Management, Strategic Communications, and Optimization, all underpinned by its Industry Best Practice Advisor network.

Differentiator

Problem solved

Functional benefit

Brands

• GiveBackRx: A prescription discount card that provides consumers savings on prescription drugs while enabling donations to charitable organizations.
• CoronaFACTS
• Compass Change Navigator
• Fusion Methodology

Products and services

• Clinical Support Consulting Services Clinical support consulting engagements helping healthcare organizations improve clinical operations, workflows, and outcomes. Delivered through NCC's Industry Best Practice Advisor network to government and commercial healthcare clients.
• Revenue Cycle Consulting Services Revenue cycle consulting engagements that combine clinical and technical expertise to optimize financial performance and reimbursement for healthcare organizations. Targeted at federal agencies and commercial healthcare clients.
• Organizational Change Management Services Change management consulting engagements supported by the Compass | Change Navigator technology platform, helping healthcare organizations manage enterprise-wide change including communications, journey user view management, case management, and targeted direct-access learning.
• Health IT Implementation Services Health information technology implementation consulting supporting federal and commercial clients on programs such as VA Electronic Health Record Modernization (EHRM) and DHA Workforce 3.0.
• GiveBackRx Consumer prescription discount card that provides savings on prescription drugs and allows users to donate a portion of their savings to a nonprofit or charity. Available in three tiers (standard free card, free Silver with higher discounts, and Gold at $5/month for maximum discounts) and accepted at 65,000+ pharmacies nationwide.
• Compass | Change Navigator Bespoke change management technology platform powered by Salesforce and Adobe that supports enterprise-wide organizational change management. Offers embedded best-practice methodologies, performance analytics, enterprise communications, case management, and targeted direct-access learning for healthcare organizations undergoing transformation.

Quantifiable outcome

• Supports nearly 140,000 DHA workforce members and 9.6 million beneficiaries through Workforce 3.0 transformation
• +2 more outcomes

Named customers5 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature4 records

Partnerships

13 partnerships are on record, tiered core and minor.

• Yale-New Haven Health Services CorporationcoreStrategic or Co-development Partner · 28 March 2022Partner organization selected by Edera/NCC to help complete their team for the DHA Workforce 3.0 contract. Yale-New Haven Health brings expertise in healthcare delivery and clinical operations.
• Center for Outcomes Research & EvaluationcoreStrategic or Co-development Partner · 28 March 2022Academic research partner contributing clinical outcomes research expertise to NCC's consulting engagements. Also affiliated through Speakers Bureau program.
• Center for Medical InteroperabilitycoreStrategic or Co-development Partner · 28 March 2022Partner providing expertise in healthcare data interoperability standards and implementation. Also affiliated through Speakers Bureau program.
• NTT Data Services Federal Government LLCcoreImplementation/ SI/ Consulting Partner · 28 March 2022Technology and consulting partner selected to support NCC's government healthcare transformation engagements under the DHA Workforce 3.0 contract.
• Tank DesignminorStrategic or Co-development Partner · 28 March 2022Creative services partner contributing design and visual communication expertise to NCC's client engagements and internal marketing efforts.
• The Loop CompanyminorStrategic or Co-development Partner · 28 March 2022Strategic partner contributing expertise in innovation and technology solutions to NCC's consulting engagements.
• Vatica HealthminorStrategic or Co-development PartnerHealthcare technology company whose Chief Product Officer, Trent Gavazzi, serves on NCC's Speakers Bureau. Represents a network connection for potential collaboration in healthcare technology.
• LHC GroupminorStrategic or Co-development PartnerHealthcare company whose CMO, Dr. Tricia Nguyen, serves as an Industry Best Practice Advisor (IBPA) for NCC. Demonstrates mutual expertise sharing relationship.
• CostcocoreChannel Partner/ Reseller/ DistributorRetail pharmacy partner accepting GiveBackRx prescription discount cards at their pharmacy locations nationwide.
• CVScoreChannel Partner/ Reseller/ DistributorRetail pharmacy partner accepting GiveBackRx prescription discount cards at their pharmacy locations nationwide.
• TargetcoreChannel Partner/ Reseller/ DistributorRetail pharmacy partner accepting GiveBackRx prescription discount cards at their pharmacy locations nationwide.
• WalgreenscoreChannel Partner/ Reseller/ DistributorRetail pharmacy partner accepting GiveBackRx prescription discount cards at their pharmacy locations nationwide.
• WalmartcoreChannel Partner/ Reseller/ DistributorRetail pharmacy partner accepting GiveBackRx prescription discount cards at their pharmacy locations nationwide.

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Booz Allen Hamilton: One of the largest federal health-IT and management consulting contractors, serving DHA, VA, and HHS. Directly comparable as a federal health-IT integrator with a similar change-management and clinical-transformation practice, but with substantially greater scale and a broader portfolio.
• Leidos: Tier-1 federal health-IT contractor with deep DHA and VA relationships, including EHR modernization and military health programs. Comparable in pursuit of large federal health-transformation contracts, with far greater past-performance and cleared-workforce scale.
• Accenture Federal Services: Federal arm of Accenture, providing health-IT, EHR implementation, and management consulting to DHA, VA, and HHS. Closely comparable to NCC in service mix (consulting, change management, IT implementation), with substantially greater resources and global delivery.
• Deloitte Consulting (Government & Public Services): Major federal healthcare consulting practice serving DHA, VA, and CMS on transformation, EHR, and revenue cycle. The CEO's prior Deloitte tenure makes the comparison especially direct on the consulting service offering.
• Optum (UnitedHealth Group): Largest U.S. healthcare services and consulting platform serving commercial payers, providers, and government programs. Comparable on the commercial health consulting and revenue-cycle side of NCC's business, though vastly larger and commercially rather than federally focused.

Direct peers

• SAIC: Federal IT and health-services integrator competing in the same DHA / military health procurement space. Comparable on federal health-IT and program-management service offerings, with a similar tier of contract size and past performance.
• ICF International: Mid-sized federal health and human-services consulting firm competing for HHS, CMS, and military health transformation work. Comparable in size, federal focus, and blend of management consulting with technical implementation services.
• Guidehouse (formerly Navigant Consulting): Management consulting firm with a dedicated federal health and public-sector practice serving HHS, DHA, and commercial payers/providers. Closely comparable on healthcare transformation, revenue cycle, and clinical operations consulting.
• CGI Federal: Federal IT and business consulting subsidiary of CGI, with significant federal healthcare engagements. Comparable in competing for federal health-IT and transformation contracts at a similar scale tier to NCC.
• Huron Consulting Group: Management consulting firm with a dedicated healthcare practice focused on revenue cycle, clinical operations, and technology implementation. Closely comparable on the commercial healthcare consulting offerings and client profile.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/NCC_Works
• LinkedInlinkedin.com/company/national-coordination-center

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about National Coordination Center