Care Management Systems
CareDocs is a UK provider of digital care planning and management software, offering cloud and offline subscriptions plus hardware to residential, nursing, domiciliary and specialist care providers across the United Kingdom.
- Company typePrivate
- Founded2008
- HeadquartersStratford-upon-avon, United Kingdom
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Care Management Systems does
Care Management Systems Ltd, trading as CareDocs, is a UK-based provider of digital care planning and management software targeted at residential, nursing, domiciliary and specialist care providers. Founded in 2008 and headquartered in Bristol, the company sells annual subscriptions to its CareDocs Cloud (internet-connected, multi-device), CareDocs Local (offline-capable for limited-connectivity sites) and CareDocs Mobile (point-of-care) products, alongside desktops, laptops and pre-configured mobile devices and recurring training and support services. Pricing is quote-based, with free demos, free onsite installation and a free annual training allowance supporting a direct-sales motion run by a UK-wide account management and support team.
The platform is built on Azure SQL infrastructure with encryption at rest and TLS in transit, and integrates role-based access control, person-centred care plans, risk assessments, body maps, emotion mapping, daily notes, and policies/procedures modules. CareDocs has invested in UK standards interoperability, achieving PRSB About Me Standard Level 3 conformance and PRSB Quality Partner status, passing the NHS Assurance software technical capability stage, and complying with the NHS Data Migration and Testing standards. The product is sold to a long-tail base of "hundreds of businesses" and "thousands of users" in the UK, with named customers including Abele Care, Cross Crown Care Homes, Carebase and Eton House.
Revenue mechanics are predominantly annual SaaS subscriptions, supplemented by hardware pass-through sales/rentals, training services (face-to-face, online, webinars) and UK-based technical support. The company operates with 11–50 employees and is privately held by Care Management Systems Ltd with no parent company or institutional funding disclosed. Following a 2023 change of ownership, the business has prioritised NHS standards compliance, ecosystem partnerships (CASPA, PRSB, National Care Association) and incremental product releases as its principal growth levers.
Care Management Systems firmographics
Firmographics- Name
- Care Management Systems
- Legal name
- Care Management Systems Ltd
- Website
- https://caredocs.co.uk
- Company type
- Private
- Founded year
- 2008
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- CareDocs is a UK provider of digital care planning and management software, offering cloud and offline subscriptions plus hardware to residential, nursing, domiciliary and specialist care providers across the United Kingdom.
- Ownership category
- akta.pro rank
Care Management Systems industry classification
Industry- Product category
- Care Management Software
- NAICS
- Home Health Care Services (62161), Assisted Living Facilities for the Elderly (623312), Nursing and Residential Care Facilities (623)
- SIC
- Services-Prepackaged Software (7372), Services-Home Health Care Services (8082), Services-Nursing & Personal Care Facilities (8050)
- akta.pro primary industry
- Care Management & Care Coordination (Home & Community-Based) (HLAFAEAL)
- akta.pro secondary industry
- Caregiver Support, Coaching & Training (HLADALAG)
Keywords
Where Care Management Systems is headquartered
LocationHeadquarters
- HQ city
- Stratford-upon-avon
- HQ country
- United Kingdom
- HQ region
- Europe
Offices1 record
Markets served
Care Management Systems business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure, Supply Chain
Revenue model
- Software Subscriptions: CareDocs Cloud and CareDocs Local software subscriptions with options for different deployment models. CareDocs Cloud provides flexible cloud-based access while CareDocs Local offers localised system for businesses with limited internet resources.
- Hardware Sales and Device Rental: Sale and rental of hardware including desktops, laptops, and dedicated mobile devices (smartphones and tablets) with CareDocs application pre-installed
- Training Services: On-demand training sessions, online training, face-to-face training, and webinars. Free annual training allowance is provided with subscriptions, with additional training available on request
- Technical Support: UK-based technical support including free out-of-hours support, with dedicated support and sales teams available
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | CareDocs Local - Localised system for small settings |
| Subscription | Annual | CareDocs Cloud - Comprehensive cloud-based system |
| Other | Pay-as-you-go | Hardware and Device Options |
Go-to-market motion2 records
Distribution channels5 records
Marketing channels12 records
Care Management Systems product offering
Product offeringCore offering
CareDocs is a digital care management software platform that enables UK care homes and care providers to create, store, and manage person-centred care plans, assessments, daily notes, body maps, charts, and audit records. The platform is delivered through two deployment models — CareDocs Cloud (hosted subscription) and CareDocs Local (on-premise installation) — and is supported by an in-house hardware supply service and a dedicated training department.
Product overview
Care Management Systems (CareDocs) offers a comprehensive care management software platform consisting of three core deployment options: CareDocs Cloud (internet-based, real-time synchronization), CareDocs Local (offline-capable localized system), and CareDocs Mobile (point-of-care recording app). The platform includes specialized portals (CareDocs Cloud Portal for remote access, CareDocs Management Portal for administration, CareDocs Connect for data synchronization) and is complemented by company-supplied hardware and devices. The software encompasses extensive care features including Care Plans, Care Assessments, Daily Notes, Body Maps, Speech-to-Text, Emotion Mapping, and Charts; business management features such as Home Management Reporting, Policies & Procedures, and Business KPIs; and staff management features including Staff Roles and Permissions. The company provides UK-based training services, free onsite installation, and ongoing technical support.
Differentiator
Problem solved
Functional benefit
Brands
- CareDocs Cloud: Cloud-based care management software providing flexible, internet-connected service with data synchronisation across devices.
- CareDocs Local
- CareDocs Mobile
- CareDocs Connect
- CareDocs Management Portal
- CareDocs DSCR
Products and services
- CareDocs Cloud
Quantifiable outcome
- More time for actual care - hours saved per week by eliminating admin tasks like form photocopying, pencil sharpening, and rewriting notes
- +3 more outcomes
Companies that use Care Management Systems
Customer profileNamed customers5 records
Segments6 records
Ideal customer profiles2 records
Care Management Systems technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability4 records
Feature15 records
Care Management Systems partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core and minor.
- NHScoreCareDocs is undergoing the NHS Assurance process to become an officially recognised NHS assured supplier. The company has passed the software technical capability stage and is working towards meeting NHS assured standards. CareDocs DSCR meets the same NHS technical requirements as other recognised assured suppliers, with compliance achieved against several NHS standards including Data Migration and Testing standards.
- Professional Record Standards Body (PRSB)coreCareDocs partnered with PRSB following a change in ownership in 2023. The company achieved Level 3 conformance with the PRSB About Me Standard and was granted Quality Partner status. This partnership supports CareDocs in meeting care standards fit for the future of digital care.
- Care Software Providers Association (CASPA)coreCareDocs joined CASPA as a member. CASPA is an independent, not-for-profit association representing software providers in the care industry, providing industry advocacy and standards representation.
- Digital NRG LtdminorDigital NRG Ltd built the CareDocs website. This is a website development/marketing services relationship.
Scale indicators5 records
Recent moves7 records
Expansion highlights4 records
Care Management Systems competitors and assessment
Company assessmentDirect peers
- Nourish Care: UK-based digital care planning and management software provider serving residential, nursing, and home care providers. Directly competes with CareDocs across the same customer segments and product functionality.
- KareInn: UK digital care planning platform for care homes and home care, offering care plans, daily notes, and family communication. Directly comparable to CareDocs' care planning suite.
- Log my Care: Cloud-based care management platform for UK care homes and home care providers. Competes with CareDocs on care planning, daily notes, and digital social care record functionality.
- Birdie: UK-focused care technology platform for home care agencies, providing care planning, rostering, and eMAR. A direct peer to CareDocs in the domiciliary and home care segment.
- Person Centred Software: Provider of the Atlas platform, a leading UK care home software for care planning, daily notes, and compliance. Direct competitor to CareDocs in the UK residential and nursing care market.
- One Touch Health: Care management software for domiciliary and residential care providers in the UK and Ireland. Overlaps with CareDocs on care planning, scheduling, and compliance features.
Broad incumbents
- WellSky: International health and community care software provider with solutions spanning home health, hospice, and care management. Operates as a broader incumbent offering adjacent functionality to CareDocs' niche.
- The Access Group: Large UK software provider with a Care and Health division covering care home, home care, and broader health software. Provides competing care management functionality as part of a much wider vertical software portfolio.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
Care Management Systems social profiles
Digital presenceCare Management Systems compliance and trust
Trust signalCompliance5 records
Care Management Systems financial estimates
Financial estimateRevenue estimate
Valuation estimate
Care Management Systems leadership team
Management profileNumber of profiles
Profiles1 record
Care Management Systems funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Care Management Systems M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Care Management Systems
What does Care Management Systems do?
CareDocs is a digital care management software platform that enables UK care homes and care providers to create, store, and manage person-centred care plans, assessments, daily notes, body maps, charts, and audit records. The platform is delivered through two deployment models — CareDocs Cloud (hosted subscription) and CareDocs Local (on-premise installation) — and is supported by an in-house hardware supply service and a dedicated training department.
Is Care Management Systems a public or private company?
Care Management Systems is a private company. It is classified as unknown and is currently operating.
When was Care Management Systems founded?
Care Management Systems was founded in 2008. It employs 11 to 50 people.
Where is Care Management Systems based?
Care Management Systems is headquartered in Stratford-upon-avon, United Kingdom, in the Europe region.
How does Care Management Systems make money?
Four revenue lines are on record. Software Subscriptions are the primary driver. The others are hardware Sales and Device Rental, training Services and technical Support.
Who are Care Management Systems's main competitors?
Direct peers on record are Nourish Care, KareInn, Log my Care, Birdie, Person Centred Software and One Touch Health. Broad incumbents are WellSky and The Access Group.
Does Care Management Systems have an API?
No public API is recorded for Care Management Systems.
What industry is Care Management Systems in?
Care Management Systems's product category is Care Management Software. Its primary akta.pro industry code is HLAFAEAL, Care Management & Care Coordination (Home & Community-Based), with a secondary code of HLADALAG, Caregiver Support, Coaching & Training. Its NAICS code is 62161 and its SIC code is 7372.