Ricochet POS
Ricochet POS is a SaaS point-of-sale and retail management platform purpose-built for consignment, resale, vendor booth-rent, and retail stores, offering flat-rate subscription software with integrated payments, e-commerce, and consignor self-service portals. The company, founded in 2013 and headquartered in Boise, Idaho, sells through a self-serve product-led growth model.
- Company typePrivate
- Founded2013
- HeadquartersBoise, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Ricochet POS does
Ricochet POS is a privately held SaaS point-of-sale and retail management vendor founded in 2013 and headquartered in Boise, Idaho, operating under the legal entity Fullsteam Software Holdings LLC DBA Ricochet (a subsidiary of Fullsteam Operations LLC). The company builds software purpose-built for consignment, vendor/booth-rent, resale, and traditional retail stores, with a particular emphasis on the data model required to handle consignor ownership percentages, payout splits, and consignor/store credit — workflows that general retail POS systems do not support. The platform is delivered as a cloud-based web application with a native iPad client that the company markets as the first consignment POS natively built for iPad, and it is supplemented by iOS mobile support.
Product surface spans a core Ricochet POS platform covering point of sale, inventory with variants and low-stock thresholds, accounts, automated payouts, and reporting, plus three add-on modules — Ricochet Pay (integrated payment processing), Ricochet Web (e-commerce storefront with ShipStation shipping, Facebook/Instagram social commerce, and Google Analytics), and Ricochet Go (a consignor self-service portal). The platform's competitive differentiation rests on domain specialization rather than technology novelty, with the company explicitly claiming first-mover status in iPad-native consignment POS and positioning feature parity with general POS systems as a non-goal.
Ricochet earns revenue through a single flat-rate subscription of $199 per month (discounted to $159/month for the first three months for new customers, plus a free Ricochet Web add-on for three months), with unlimited accounts, devices, and items under that tier; no contracts are required and customers can cancel anytime. Distribution is product-led and self-serve through the company's website, the Apple App Store for iPad, and a content-marketing funnel built around an industry blog, YouTube tutorials, and active Facebook and Instagram channels. The company is bootrstrapped in the sense that no external funding rounds are disclosed, and it has steadily expanded integrations since 2018 — QuickBooks, Mailchimp, ShipStation, Avalara, LegitGrails, and most recently Tango — which collectively form the operational backbone for its SMB customer base.
Ricochet POS firmographics
Firmographics- Name
- Ricochet POS
- Legal name
- Fullsteam Software Holdings LLC DBA Ricochet
- Website
- https://ricoconsign.com
- Company type
- Private
- Founded year
- 2013
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Ricochet POS is a SaaS point-of-sale and retail management platform purpose-built for consignment, resale, vendor booth-rent, and retail stores, offering flat-rate subscription software with integrated payments, e-commerce, and consignor self-service portals. The company, founded in 2013 and headquartered in Boise, Idaho, sells through a self-serve product-led growth model.
- Ownership category
- akta.pro rank
Ricochet POS industry classification
Industry- Product category
- Consignment and Retail Point-of-Sale Software
- NAICS
- Computer and Computer Peripheral Equipment and Software Merchant Wholesalers (42343)
- SIC
- Retail-Computer & Computer Software Stores (5734)
- akta.pro primary industry
- POS Payment Software & Middleware (Terminal OS, Apps, Device Management) (FSAMADAC)
- akta.pro secondary industry
- POS Accessories & Spares (Cables, Stands, Cases, Replacement Parts) (HDACAKAL)
Keywords
Where Ricochet POS is headquartered
LocationHeadquarters
- HQ city
- Boise
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Ricochet POS business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure
Revenue model
- Software Subscription: Monthly subscription-based pricing for access to the complete Ricochet POS platform including inventory management, point-of-sale, accounts, payouts, and reporting features. New customers receive a 20% discount for the first 3 months.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | All-in-One Platform - $159/mo for first 3 months, then $199/mo |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels6 records
Ricochet POS product offering
Product offeringCore offering
Ricochet POS provides a cloud-based, iPad-native point-of-sale and business management platform purpose-built for consignment, resale, vendor/booth-rental, and traditional retail stores. The platform unifies inventory intake, point-of-sale transactions, consignor account management, automated payouts, e-commerce (Ricochet Web), integrated payment processing (Ricochet Pay), and a consignor self-service portal (Ricochet Go) at a flat monthly subscription.
Product overview
Ricochet POS is an all-in-one platform for consignment retail management, offered as a unified platform at $199/month with optional add-on modules. The core platform includes point-of-sale, inventory management, accounts/payouts, and reporting functionality. Additional paid add-ons include Ricochet Pay (integrated payment processing), Ricochet Web (e-commerce web store), and Ricochet Go (consignor portal). The platform supports consignment, retail, vendor/booth rental, and resale store operations, with native integrations to iPad devices and third-party services like QuickBooks, Mailchimp, and ShipStation.
Differentiator
Problem solved
Functional benefit
Brands
- Ricochet Pay: Integrated payment processing platform for Ricochet POS users
- Ricochet Web
- Ricochet Go
- Ricochet for iPad
Products and services
- Ricochet POS All-in-one cloud-based point-of-sale and consignment retail management platform offering inventory management, accounts, payouts, reporting, and point-of-sale functionality for consignment, retail, vendor, and resale stores.
- Ricochet Pay Integrated payment processing add-on that enables stores to accept card payments directly through the Ricochet POS platform and supports text receipts to customers.
- Ricochet Web E-commerce add-on that lets stores build a branded web store, manage online orders, configure shipping, and sell directly through Facebook and Instagram.
- Ricochet Go Consignor self-service portal that lets consignors add their own inventory, monitor sales and payouts, and manage account details through a dedicated interface.
- Ricochet Hardware Curated POS peripheral hardware including receipt printers, barcode scanners, and card readers sold alongside the Ricochet software platform with recommended setup configurations.
Quantifiable outcome
- Stores reclaim hours every week through simplified intake processes
- +1 more outcomes
Companies that use Ricochet POS
Customer profileSegments4 records
Ideal customer profiles4 records
Ricochet POS technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration10 records
AI capability7 records
Feature10 records
Ricochet POS partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered minor and core.
- LegitGrailsminorPartnership announced to support the growing consignment industry. Focuses on providing value and transparency for consignors and maintaining core consignment values.
- Facebook and InstagramcoreFacebook and Instagram integration enables web store users to sell products directly through Facebook and Instagram platforms. Customers can discover and purchase products without leaving social media.
- ShipStationcoreShipStation integration enables printing shipping labels directly from the dashboard, live shipping rates with all major carriers, connection to carrier business accounts, and international shipping to Canada and Mexico. Tracking codes are automatically emailed to customers after shipping. Available only for Ricochet Web Store users.
- QuickBookscoreQuickBooks integration allows automatic synchronization of payout data and consignor information. Phase 1 enables payout data synchronization and consignor syncing. Phase 2 adds live sales data synchronization. Stores can automatically log payouts in QuickBooks without manual entry.
- MailchimpcoreMailchimp integration synchronizes all consignors and customers into email lists instantly. Only contacts with email addresses and marketing opt-in enabled are synced. One-way API communication from Ricochet to Mailchimp.
Scale indicators1 record
Recent moves6 records
Expansion highlights5 records
Ricochet POS competitors and assessment
Company assessmentDirect peers
- ConsignPro: ConsignPro is a long-standing SaaS point-of-sale and consignor management platform specifically built for consignment and resale stores. It is the closest direct competitor to Ricochet POS in both target customer and core functionality, serving the same consignment vertical with comparable intake, payout, and consignor-tracking features.
Broad incumbents
- Square (Block, Inc.): Square offers a free general-purpose POS with integrated payments, inventory, and e-commerce aimed at SMB retailers. It overlaps with Ricochet at the POS and payments layer for small US retailers but lacks consignment-specific consignor/payout workflows.
- Shopify POS: Shopify POS extends Shopify's commerce platform into physical retail checkout, inventory, and multi-channel selling. While it serves the same retail merchant base as Ricochet, it is a horizontal commerce suite rather than a consignment-specialized POS.
- Lightspeed Retail: Lightspeed provides cloud POS with inventory, reporting, and e-commerce for retail and hospitality SMBs. It targets a comparable store-owner persona as Ricochet and absorbs the Vend product line, making it a credible alternative for general retail use cases.
- ShopKeep: ShopKeep delivers iPad-based POS, payments, and inventory for small retailers, including consignment-adjacent use cases. Its iPad-first approach overlaps directly with Ricochet's core delivery mechanism, though it is built for general retail rather than consignment.
- Vend (Lightspeed): Vend (now part of Lightspeed) was a cloud retail POS originally popular with small specialty retailers and consignment stores. Despite its generalist positioning, it has historically been deployed in consignment-style shops, putting it in direct feature overlap with Ricochet.
- Clover (Fiserv): Clover is Fiserv's SMB POS and payments platform with an app marketplace for retail and service merchants. It serves the same small-business checkout use case as Ricochet but at the generalist SMB level rather than consignment specialization.
- Toast: Toast is a vertical SaaS POS for restaurants combining software and payments, showing the playbook of a POS-plus-payments stack applied to a specific SMB vertical. While it targets restaurants rather than consignment, its vertical SaaS + integrated payments model mirrors Ricochet's monetization strategy.
- PayPal Zettle: Zettle (PayPal's POS and card-reader business) provides checkout hardware and software for SMB merchants globally. It overlaps with Ricochet at the in-store payments layer for small retailers, though without the consignment-specific workflow depth.
Emerging players
- Trove: Trove operates a branded-resale and Recommerce platform used by retailers and brands to launch resale storefronts. It intersects with Ricochet's resale/buy-sell-trade segment and signals where resale-focused retail tooling is heading.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Ricochet POS social profiles
Digital presenceRicochet POS financial estimates
Financial estimateRevenue estimate
Valuation estimate
Ricochet POS leadership team
Management profileNumber of profiles
Ricochet POS funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Ricochet POS M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Ricochet POS
What does Ricochet POS do?
Ricochet POS provides a cloud-based, iPad-native point-of-sale and business management platform purpose-built for consignment, resale, vendor/booth-rental, and traditional retail stores. The platform unifies inventory intake, point-of-sale transactions, consignor account management, automated payouts, e-commerce (Ricochet Web), integrated payment processing (Ricochet Pay), and a consignor self-service portal (Ricochet Go) at a flat monthly subscription.
Is Ricochet POS a public or private company?
Ricochet POS is a private company. It is classified as corporate owned and is currently operating.
When was Ricochet POS founded?
Ricochet POS was founded in 2013. It employs 11 to 50 people.
Where is Ricochet POS based?
Ricochet POS is headquartered in Boise, United States, in the North America region.
How does Ricochet POS make money?
One revenue line is on record: software Subscription.
Who are Ricochet POS's main competitors?
ConsignPro is listed as a direct peer. Broad incumbents are Square (Block, Inc.), Shopify POS, Lightspeed Retail, ShopKeep, Vend (Lightspeed), Clover (Fiserv), Toast and PayPal Zettle. Trove is listed as an emerging player.
Does Ricochet POS have an API?
No public API is recorded for Ricochet POS.
What industry is Ricochet POS in?
Ricochet POS's product category is Consignment and Retail Point-of-Sale Software. Its primary akta.pro industry code is FSAMADAC, POS Payment Software & Middleware (Terminal OS, Apps, Device Management), with a secondary code of HDACAKAL, POS Accessories & Spares (Cables, Stands, Cases, Replacement Parts). Its NAICS code is 42343 and its SIC code is 5734.