South End Community Health Center

What South End Community Health Center does

South End Community Health Center (SECHC) is a nonprofit Federally Qualified Health Center (FQHC) founded in 1970 and operating under the unified NeighborHealth brand across five Greater Boston locations in East Boston, South End, Winthrop, Everett, and Revere. The organization provides comprehensive community-based healthcare including adult primary care, pediatric and adolescent care, specialty care, 24/7 emergency services, behavioral health and substance use recovery services, and the Neighborhood PACE program for elderly long-term care. Community-facing programs include the WIC nutrition program for women, infants, and children, a farmers market, and education and training initiatives.

The underlying technology stack centers on Epic's MyChart electronic health records patient portal, which handles appointment scheduling, medical records access, and provider-patient communication. Service delivery occurs through physical clinic sites — including a flagship South End location at 1601 Washington Street with extended evening hours Tuesday through Thursday — supplemented by a telehealth/virtual care channel. Interpreter services are available in 16 languages, addressing the linguistic diversity of the patient population. A strategic partnership with Boston Medical Center supports referral pathways and collaborative specialty care.

Revenue is generated through direct patient care billing across Medicaid, Medicare, commercial insurance, and a patient financial assistance program for qualifying families. As a nonprofit FQHC, the organization also benefits from federal grants, enhanced Medicaid/Medicare reimbursement under the prospective payment system, and 340B drug pricing. The organization has 101-250 employees serving four primary patient segments: women/infants/children, adults, pediatric and adolescent patients, and behavioral health patients, with a clear mission focus on underserved communities in Greater Boston.

Name

South End Community Health Center

Legal name

South End Community Health Center

Website

https://sechc.org

Company type

Private

Founded year

1970

Operating status

Operating

Headcount range

101–250 employees

Short description

South End Community Health Center is a nonprofit Federally Qualified Health Center operating under the NeighborHealth brand across five Greater Boston locations, providing primary care, pediatrics, behavioral health, emergency care, and community programs to underserved populations.

Ownership category

akta.pro rank

Product category

Community Health Services

NAICS

Home Health Care Services (6216)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000), Services-Social Services (8300)

akta.pro primary industry

Primary Care for Underserved Populations (e.g., migrant, homeless, refugee clinics) (HLAFAGAN)

akta.pro secondary industries

Public Health & Health Equity Organizations (BPAGACAL), Residential Mental Health Treatment Centers (HLAFACAC)

Keywords

• Community health services
• Primary medical care
• Behavioral health services
• Pediatric and adolescent care
• Telehealth virtual care

Headquarters

HQ city

Boston

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Healthcare Services Revenue: Revenue generated from direct patient care services including primary care, specialty care, pediatric care, behavioral health, emergency care, and community health programs. Services billed through insurance, Medicare, Medicaid, and patient assistance programs.

Distribution channels2 records

Marketing channels7 records

Core offering

South End Community Health Center (NeighborHealth) is a federally qualified health center providing comprehensive primary medical care, specialty care, pediatric and adolescent care, emergency care, and behavioral health and recovery services to residents of Greater Boston. Services are delivered through multiple physical clinic locations and telehealth/virtual care channels, supplemented by community-based programs such as WIC nutrition support, Neighborhood PACE, farmers market initiatives, and patient financial assistance.

Product overview

South End Community Health Center, operating as NeighborHealth, is a federally qualified health center (FQHC) providing comprehensive healthcare services through a multi-location network in Greater Boston. The organization offers a unified healthcare delivery platform comprising core clinical services (Adult Care, Pediatric & Adolescent Care, Primary Care, Specialty Care, Emergency Care, and Behavioral Health), augmented by community programs (WIC nutrition program, Neighborhood PACE, Farmers Market, Education and Training) and support services (Interpreter Services in 16 languages, Telehealth/Virtual Care). The health center also provides a patient portal (MyChart) for appointment scheduling and medical records access. Services are accessible across multiple locations including East Boston, South End, Winthrop, Everett, and Revere, with extended hours at various facilities.

Differentiator

Problem solved

Functional benefit

Products and services

• Adult Care Primary and specialty care services for adult patients, including preventive care, chronic disease management, and specialized medical treatments, delivered across Greater Boston clinic locations.
• Pediatric & Adolescent Care Comprehensive healthcare services for children and adolescents from birth through teen years, including well-child visits, immunizations, and specialty pediatric care.
• Emergency Care

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• Boston Medical CentercoreStrategic or Co-development PartnerHealthcare partnership visible through logo placement on website footer. Boston Medical Center is a major affiliated teaching hospital that likely serves as a referral destination and collaborative partner for specialized medical services not available at the community health center.

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Boston Health Care for the Homeless Program: Boston-based FQHC specializing in healthcare for homeless and underserved populations across multiple sites. Comparable as a community health organization with multi-site ambulatory delivery and a similar underserved-population focus.
• DotHouse Health: Boston FQHC providing primary care, behavioral health, pharmacy, and community services from a single Dorchester campus. Highly comparable in scope to NeighborHealth's South End flagship.
• Manet Community Health Center: FQHC with multiple sites across Quincy, Taunton, and Boston's South Shore offering primary care, behavioral health, and integrated community programs — comparable as a multi-location Greater Boston FQHC.
• Mattapan Community Health Center: FQHC delivering primary care, behavioral health, and WIC-equivalent services in Mattapan. Directly comparable in mission, size, and service mix to South End CHC's community-care offering.
• Whittier Street Health Center: Boston-based FQHC providing primary care, behavioral health, and community programs to underserved populations in Roxbury and surrounding neighborhoods — directly comparable as a community-rooted safety-net provider in Greater Boston.
• Brockton Neighborhood Health Center: Massachusetts FQHC serving a diverse, high-need population with primary care, behavioral health, and WIC services. Comparable as a regional community health center operating in an urban-underserved market.
• Upham's Corner Health Center: Dorchester-based FQHC with multi-specialty primary care, behavioral health, and community programs. Directly comparable as a Boston-area community health center with a similar service portfolio.
• Codman Square Health Center: Long-established Boston FQHC serving Dorchester with primary care, behavioral health, and community programs. Comparable as a multi-service community health center anchored in an underserved neighborhood.

Broad incumbents

• Boston Medical Center: Major academic safety-net hospital serving Greater Boston. Relevant as a referral partner to NeighborHealth and as the incumbent ambulatory safety-net provider against which the FQHC competes for primary-care patients.
• Cambridge Health Alliance: Larger Massachusetts safety-net health system operating community hospitals and primary-care clinics across Cambridge, Somerville, and Boston metro. Overlaps as a broader primary-care safety-net provider, but with hospital infrastructure and a wider portfolio.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/southendchc
• YouTubeyoutube.com/@NeighborHealth
• Facebookfacebook.com/NeighborHealthOfficial
• LinkedInlinkedin.com/company/neighborhealthofficial/posts/?feedView=all
• Instagraminstagram.com/neighborhealthofficial

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about South End Community Health Center