McKenzie-Willamette Medical Center

What McKenzie-Willamette Medical Center does

McKenzie-Willamette Medical Center (MWMC) is a 113-bed acute care community hospital located at 1460 G Street in Springfield, Oregon, founded in 1955 and operated as part of Quorum Health's hospital network. The hospital provides comprehensive inpatient, outpatient, emergency, surgical, diagnostic, cardiac, maternity, orthopedic, and specialty medical services to Lane County and the broader Willamette Valley, operating a Level III Trauma Center with a 24/7 emergency department committed to a 30-minute initial-assessment pledge. Its clinical technology stack includes the HYDROS Robotic System for Aquablation therapy (first in Lane County, deployed June 2025 via PROCEPT BioRobotics), Mako SmartRobotics for joint replacement, advanced diagnostic imaging, and a Health Record Home patient portal (Sharecare). The hospital employs 900+ staff and 550 medical professionals across 38+ specialties and holds accreditations from The Joint Commission, CMS 4-star quality rating, Society of Thoracic Surgeons 3-star CABG rating, and Leapfrog Group Straight A patient safety designation.

The hospital generates revenue primarily through patient care services billed to commercial insurers, Medicare, and Medicaid. Its payer mix is diversified across major commercial carriers (BlueCross BlueShield, United Healthcare, Providence Health Plans, PacificSource), Medicare, and Medicaid — with the latter materially expanded via an in-network agreement with Trillium Community Health Plan effective January 2026. The go-to-market is direct-to-consumer (community-based acute care) supplemented by insurance network participation; a Medicare advisory partnership with Chapter (effective October 2025) functions as a patient-acquisition channel. Pricing follows standard hospital charge methodology per CMS transparency requirements, with actual reimbursement reflecting negotiated insurance rates (in 2018 the hospital was paid less than 30% of gross charges on average). Financial assistance and charity care programs are available for underinsured patients. The hospital operates exclusively from a single campus in Springfield, with no disclosed geographic expansion plans.

Name

McKenzie-Willamette Medical Center

Legal name

McKenzie-Willamette Medical Center

Website

https://mckweb.com

Company type

Private

Founded year

1955

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

McKenzie-Willamette Medical Center is a 113-bed community hospital in Springfield, Oregon, operated by Quorum Health, providing acute, emergency, cardiac, maternity, and specialty care to Lane County residents across 38+ specialties with 900+ staff.

Ownership category

akta.pro rank

Headquarters

HQ city

Springfield

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Supply Chain

Revenue model

1. Patient Care Services: Acute care hospital services including emergency, inpatient, outpatient, surgical, diagnostic, and specialty medical services billed to patients and insurance providers.
2. Medicare Services: Federal health insurance program services for patients 65 and older, including Part A (hospital) and Part B (medical) coverage.
3. Insurance Reimbursement: Payments from commercial health insurance providers including in-network agreements with multiple carriers such as BlueCross BlueShield, United Healthcare, Providence Health Plans, PacificSource Health Plans, and others.
4. Financial Assistance Programs: Financial assistance and charity care programs available for eligible uninsured and underinsured patients.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

McKenzie-Willamette Medical Center is a 113-bed acute care community hospital in Springfield, Oregon, founded in 1955, that delivers inpatient and outpatient services including 24/7 emergency/trauma, cardiac care, maternity, orthopedics, surgical services (including robotic-assisted surgery), imaging, and rehabilitation. The facility operates as part of the Quorum Health hospital network and serves patients across Lane County with a Level III Trauma Center designation.

Product overview

McKenzie-Willamette Medical Center is a 113-bed community hospital offering comprehensive inpatient, outpatient, diagnostic, medical, surgical, and emergency care services. The hospital operates as a unified set of clinical service lines centered around key departments including the McKenzie Heart, Lung, and Vascular Center (cardiology/cardiovascular surgery), Emergency Department (Level III Trauma Center with 30-minute pledge), Robotic Surgery program (HYDROS™ and Mako SmartRobotics™), Maternity Services (Level II nursery), Orthopedics (Joint Replacement Excellence Award), and surgical services. Supporting clinical operations include diagnostic imaging, laboratory, pharmacy, wound care, critical care, neurology, pulmonary, urology, and nutritional services. Digital patient services include the Health Record Home patient portal and PersonaPay online bill pay system. The hospital completed a $115 million expansion in 2018 and serves the Willamette Valley with over 900 employees and 550 medical staff across 38+ specialties.

Differentiator

Problem solved

Functional benefit

Brands

• McKenzie Heart, Lung, and Vascular Center: Comprehensive cardiac care center offering cardiology and cardiovascular surgery services
• McKenzie Medical Group
• Women's Health & Birth Center

Products and services

• 24/7 Emergency and Trauma Services

Quantifiable outcome

• ER wait time pledge of 30 minutes or less from patient arrival to initial assessment
• +4 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

AI capability3 records

Feature5 records

Partnerships

Three partnerships are on record, tiered core and strategic.

• Trillium Community Health PlancoreChannel Partner/ Reseller/ Distributor · 1 January 2026Effective January 1, 2026, McKenzie-Willamette Medical Center is in-network with Trillium Community Health Plan. Beginning February 1, 2026, Trillium became the sole coordinated care organization (CCO) serving Lane County. Trillium members have in-network access to all hospital services including emergency care, inpatient and outpatient care, surgical and medical services, and specialty care such as cardiovascular services, obstetrics, and wound care.
• ChaptercoreGTM or Marketing Partner · 1 October 2025McKenzie-Willamette has partnered with Chapter, a team of licensed independent Medicare advisors, to provide free personalized Medicare enrollment guidance to local seniors. Chapter advisors help patients find affordable coverage options, ensure prescriptions and doctor visits are covered, and assist with plan selection to continue receiving care at MWMC. Contact: 541-702-1109.
• PROCEPT BioRobotics CorporationstrategicTechnology or Integration · 24 June 2025McKenzie-Willamette is first in Lane County to offer Aquablation therapy with the HYDROS Robotic System from PROCEPT BioRobotics. This AI-powered platform treats benign prostatic hyperplasia (BPH) using real-time ultrasound-guided, robotic-assisted waterjet technology.

Scale indicators7 records

Recent moves7 records

Expansion highlights5 records

Regional players

• Asante: Southern Oregon-based community health system operating three hospitals (including Rogue Regional Medical Center) with comparable acute care, cardiac, and surgical service lines to MWMC, though at slightly larger scale.
• Samaritan Health Services: Mid-sized regional health system serving the mid-Willamette Valley and central Oregon coast with community hospitals, employed physicians, and similar service lines. Comparable business model as a regional, multi-site community hospital operator.
• Adventist Health Portland: Pacific Northwest community hospital operator with comparable inpatient, cardiac, maternity, and surgical service offerings. Provides a comparable faith- and community-affiliated acute care operating model outside Lane County.

Others

• PROCEPT BioRobotics: Technology partner whose HYDROS Robotic System MWMC adopted. Not a direct peer, but a relevant ecosystem participant as the upstream innovator enabling MWMC's differentiated Aquablation service line.

Direct peers

• Sky Lakes Medical Center: Community hospital in Klamath Falls, OR, of similar size and rural-market profile, providing comparable inpatient, outpatient, emergency, and surgical services to a defined regional catchment.
• Mercy Medical Center (Roseburg, OR): Community hospital serving Douglas County, OR, with comparable bed count and similar service mix (emergency, cardiac, surgical, maternity). Operates as a comparable mid-sized Oregon community hospital facing similar demographic and payer dynamics.
• PeaceHealth Sacred Heart Medical Center at RiverBend: The dominant competing acute care hospital in the Eugene-Springfield metro, also a Level II trauma center with comprehensive cardiac, maternity, and surgical services. Direct head-to-head competitor for inpatient volume in Lane County.

Broad incumbents

• HCA Healthcare: Largest for-profit hospital operator in the U.S. and former employer of incoming CEO Mark Robinson. Operates a broad portfolio of community and tertiary acute care hospitals with service lines directly comparable to MWMC.
• MultiCare Health System: Larger Pacific Northwest health system where incoming CEO Mark Robinson previously served as Market Leader/President. While not a Lane County competitor, MultiCare represents a comparable community-hospital operating model and a potential industry benchmark.
• Quorum Health: Corporate parent of McKenzie-Willamette and operator of a national portfolio of community acute care hospitals. Direct parent and the most structurally comparable operator from a portfolio, scale, and governance perspective.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/mwmc1460
• LinkedInlinkedin.com/company/mckenzie-willamette-medical-center-op

Compliance12 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about McKenzie-Willamette Medical Center