Community Integrated Services

What Community Integrated Services does

Community Integrated Services (CIS) is a private, Pennsylvania-based 501(c)-style nonprofit founded in 1991 that operates as a supported employment agency serving people with disabilities across Southeastern Pennsylvania and the entire state of Delaware. Headquartered at 441 N. 5th Street in Philadelphia with additional offices in Middletown, DE and Milford, DE, CIS employs between 101 and 250 staff and is positioned as Greater Philadelphia's largest supported employment agency. The organization delivers individualized employment services spanning Ticket to Work, Customized Employment, Benefits Counseling, School-to-Work Transition, and Supported Employment, alongside specialized programs such as Project SEARCH (with multiple Pennsylvania and Delaware host sites), Project Career Launch, Project Career Build, Art Works, and an Embedded Specialist placement model.

The core service stack is human-staff-intensive: employment coaches, job coaches, vocational facilitators, assessment managers, and benefits counselors deliver 1:1 job placement, on-site workplace support, benefits planning, and long-term retention coaching to participants. Specialized modules include ACRE-certified professional training and CIS Works Consulting, a paid external advisory line packaging the organization's expertise in community-based employment models, workplace supports, and benefits counseling. The technology footprint is minimal, with no proprietary platform, no AI/ML capability, and no API surface.

CIS's revenue model is anchored in government contracts and grants: PA Office of Vocational Rehabilitation, Delaware Office of Vocational Rehabilitation, and the PA Department of Behavioral Health and Intellectual Disability Services (DBHIDS) are the principal payers, with secondary revenue from school district contracts (notably the School District of Philadelphia under the PA InVEST project) and the CIS Works Consulting line. Employer partners — including Target, Whole Foods, Aramark, Home Depot, Wawa, Lowe's, Merck, Wells Fargo Center, and the University of Pennsylvania — are placement destinations rather than paying customers. Go-to-market is sales-led and field-based: CIS staff build direct employer relationships, host hiring events, and embed staff inside large employer HR functions. In June 2026, CIS announced a strategic affiliation with Inglis, signaling an expansion of service scope into assistive technology, home modifications, and broader community-based supports.

Name

Community Integrated Services

Legal name

Community Integrated Services

Website

https://cisworks.org

Company type

Private

Founded year

1991

Operating status

Operating

Headcount range

101–250 employees

Short description

Community Integrated Services is a Philadelphia-based nonprofit founded in 1991 that provides supported employment services to people with disabilities across Southeastern Pennsylvania and Delaware, delivering job placement, on-site coaching, benefits counseling, and school-to-work transition programs funded primarily by state vocational rehabilitation contracts.

Ownership category

akta.pro rank

Product category

Supported Employment Services

NAICS

Vocational Rehabilitation Services (624310), Services for the Elderly and Persons with Disabilities (62412), Vocational Rehabilitation Services (62431)

SIC

Services-Social Services (8300)

akta.pro primary industry

Employment & Job Readiness Support Services (BPAGAEAJ)

akta.pro secondary industries

Disability Services & Independent Living Support (BPAGAEAG), Transition Services (Secondary to Postsecondary/Employment, Life Skills) (EDAJAKAG), Work-Based Learning Programs (Internships, Apprenticeships, Community-Based Instruction) (EDAKANAF)

Keywords

• Supported employment services
• Disability employment programs
• Vocational rehabilitation services
• Job coaching services
• Inclusive workforce development

Headquarters

HQ city

Philadelphia

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Government Contracts and Vocational Rehabilitation Services: CIS receives funding through partnerships with public agencies including PA Office of Vocational Rehabilitation, Delaware Office of Vocational Rehabilitation, and the PA Department of Behavioral Health and Intellectual Disability Services to provide supported employment services.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

Community Integrated Services is a nonprofit supported employment agency that helps people with disabilities find and maintain meaningful employment through individualized services such as job placement, customized employment, benefits counseling, school-to-work transition, and on-the-job coaching. Services are delivered directly by CIS staff and through partnerships with public vocational rehabilitation agencies, school districts, universities, and hundreds of employer partners across Southeastern Pennsylvania and Delaware.

Product overview

Community Integrated Services (CIS) offers a comprehensive suite of employment-focused services for people with disabilities through a platform of interconnected programs. The core offering consists of Employment Services (including Ticket to Work, Customized Employment, Benefits Counseling, School-to-Work Transition, and Supported Employment) that help individuals find and maintain meaningful jobs. CIS operates several specialized programs including Project SEARCH, Project Career Launch (PCL), Project Career Build, and Art Works for art creation and sales. The organization also provides Employer Services for businesses seeking to build inclusive workplaces, and CIS Works Consulting for external organizations seeking expertise on community-based employment models. Additional offerings include ACRE Trainings for professional development in the disability employment field.

Differentiator

Problem solved

Functional benefit

Products and services

• Employment Services Comprehensive supported employment services for people with disabilities, including Ticket to Work, Customized Employment, Benefits Counseling, School-to-Work Transition, and Supported Employment — from assessment and job placement through long-term on-the-job coaching.
• Supported Employment Long-term supported employment services for people with disabilities, including on-the-job coaching, workplace accommodations, and retention support delivered by CIS employment coaches and trainers at employer sites.
• Ticket to Work Social Security Ticket to Work program services that provide employment support to beneficiaries with disabilities to help them achieve self-sufficiency through work, including benefits counseling and job placement.
• Customized Employment Individualized employment solutions that match specific employer needs with the skills, strengths, and preferences of job seekers with disabilities, including negotiation of customized job duties and supports.
• Benefits Counseling Specialized counseling that helps individuals with disabilities understand how employment may affect their Social Security, Medicaid, and other benefits, with guidance on work incentives and benefit planning.
• Project SEARCH Job training and real-life work experience program for youth with disabilities, providing total workplace immersion via classroom instruction and a series of internship rotations at employer host sites, with the goal of competitive employment.
• Project Career Launch (PCL) Job-preparation program for Philadelphia School District students with disabilities that helps prepare youth for employment through skill development, work experience, and interview preparation, in partnership with The Wardrobe.
• Project Career Build School-to-work transition program that helps young adults with disabilities prepare for and obtain competitive employment, with CIS's PhillyWINs Manager of Vocational Facilitation serving as lead.
• Art Works CIS art program that showcases the artistic creations of program participants, including the annual Holiday Market where participants sell their artwork.
• Employer Services Services that help employers build inclusive workplaces, including candidate matching, inclusive hiring support, the Drexel Business Inclusion Center partnership, and talent recruitment for diverse workforces.
• CIS Works Consulting Custom consulting packages that provide expert consultation, training, and technical assistance on community-based employment models, including Business Development, Workplace Supports and Accommodations, and Benefits Counseling.
• ACRE Trainings Association of Community Rehabilitation Educators (ACRE) certified training programs, including the ACRE Basic Certificate Training for professionals working in employment services for people with disabilities.
• Drexel Business Inclusion Center Partnership-based service under CIS's Employer Services line that supports employer inclusion efforts through Drexel University, helping regional businesses strengthen diversity and inclusive hiring practices.
• Hire Talent Recruitment service that connects employers with qualified job seekers with disabilities, providing candidate matching and direct-hire support as part of CIS's Employer Services line.

Quantifiable outcome

• Over 30 years of operation helping people with disabilities find employment
• +4 more outcomes

Named customers20 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

13 partnerships are on record, tiered core, major and minor.

• IngliscoreStrategic or Co-development Partner · 1 June 2026CIS announced a new affiliation with Inglis in June 2026 to expand employment opportunities for people with disabilities. The partnership enables CIS to connect people to broader supports including assistive technology, home modifications, and community-based services while continuing to build on its employer partnerships and job placement expertise.
• School District of PhiladelphiacoreStrategic or Co-development Partner · 1 September 2025The School District of Philadelphia partnered with CIS through the PA InVEST project, committing to provide fully integrated employment for jobseekers with disabilities. Since September 2025, the District has hired 14 individuals (all former District students) in roles including Administrative Support, Food Service, and Educational Assistants.
• A.J. Drexel Autism Institute / Drexel UniversitycoreStrategic or Co-development Partner · 1 January 2024CIS partners with the A.J. Drexel Autism Institute through Transition Pathways initiative and Project SEARCH at Drexel University. The partnership has operated for over 7 years, helping Philadelphia students with disabilities transition from school to employment.
• KenCrestmajorStrategic or Co-development PartnerCIS partnered with KenCrest as part of the PA InVEST project to help open doors to employment for people with disabilities across the Commonwealth.
• PA Office of Vocational Rehabilitation (OVR)coreStrategic or Co-development PartnerState agency partnership providing funding and referral services for vocational rehabilitation of people with disabilities in Pennsylvania.
• Delaware Office of Vocational RehabilitationcoreStrategic or Co-development PartnerState agency partnership providing funding and referral services for vocational rehabilitation of people with disabilities in Delaware.
• PA Department of Behavioral Health and Intellectual Disability Services (DBHIDS)coreStrategic or Co-development PartnerState agency partnership supporting CIS programs and providing funding for employment services for individuals with intellectual disabilities.
• Christiana Care Health SystemmajorStrategic or Co-development PartnerDelaware-based Project SEARCH site host providing internship and employment opportunities for youth with disabilities.
• Nanticoke Memorial HospitalmajorStrategic or Co-development PartnerDelaware-based Project SEARCH site where participant Ivan celebrated 2-year anniversary as Floor Technician.
• Delaware Department of TransportationmajorStrategic or Co-development PartnerDelaware-based Project SEARCH site providing internship and employment opportunities.
• Saint Christopher's HospitalmajorStrategic or Co-development PartnerCIS has an Embedded Specialist (Kimberli Latimore) working at the hospital to connect CIS participants to positions and help improve hiring of individuals with disabilities.
• POW&R/Autism DelawaremajorStrategic or Co-development PartnerDelaware partner organization supporting Project SEARCH programs for individuals with autism.
• The WardrobeminorStrategic or Co-development PartnerNonprofit that provided professional attire for Project Career Launch students for upcoming interviews.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• KenCrest: KenCrest is a PA/Delaware disability services nonprofit that, like CIS, delivers supported employment, residential, and community-based supports for people with intellectual and developmental disabilities. The two are explicitly co-partners on the PA InVEST project, making them direct regional peers competing for the same state OVR/Medicaid waiver funding.
• Inglis: Inglis is a Pennsylvania disability services nonprofit serving people with disabilities, and is now formally affiliated with CIS (June 2026). It offers assistive technology, housing, and community-based supports — overlapping with CIS's participant population and government funder relationships while extending into services CIS does not directly provide.
• JEVS Human Services: JEVS Human Services is a Philadelphia-based nonprofit that delivers employment training, vocational rehabilitation, and supports for individuals with disabilities and other barriers to employment. It overlaps directly with CIS's Ticket to Work, customized employment, and school-to-work programs in the same Philadelphia market.
• SPIN (Special People in Northeast): SPIN is a Philadelphia-area nonprofit supporting children and adults with intellectual and developmental disabilities, including supported employment, community living, and day programs. It competes with CIS for the same Philadelphia-area OVR referrals and employer placements.
• AHEDD (Allies for Human Resource Development): AHEDD is a Pennsylvania-based nonprofit that delivers supported employment, vocational rehabilitation, and workforce services specifically for people with disabilities. It is one of CIS's closest competitors for OVR referrals and employer partnerships in PA.
• Viability Inc. Viability is a disability services nonprofit operating employment, residential, behavioral health, and community programs across multiple states including PA. It is a peer supported-employment provider competing for the same OVR/state agency contracts.
• Aspire Living & Learning: Aspire (formerly Aspire of Western New York / Aspire Living) is a nonprofit providing supported employment, day, and residential services for individuals with intellectual and developmental disabilities. It is a comparable supported-employment operator with state-funder model similar to CIS.
• Penn-Mar Human Services: Penn-Mar is a PA/MD-based human services nonprofit providing supported employment, community living, and day services for people with intellectual and developmental disabilities. It directly competes with CIS for OVR contracts in the Mid-Atlantic region.
• Liberty Resources: Liberty Resources is a Philadelphia-based human services nonprofit providing employment supports, behavioral health, and disability services. It operates within the same Greater Philadelphia market and competing state contract pool as CIS.

Broad incumbents

• Goodwill Industries International: Goodwill is the largest nonprofit operator of supported employment, vocational rehabilitation, and workforce development services in the U.S., including a Philadelphia-area Goodwill chapter. It is a much broader incumbent that competes for the same state OVR contracts and employer relationships as CIS but across a vastly wider portfolio.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks1 record

Key highlights7 records

Customer concentration

• Xx.com/cisworks
• Facebookfacebook.com/communityintegratedservices
• Instagraminstagram.com/cis_works
• LinkedInlinkedin.com/company/community-integrated-services

Revenue estimate

Valuation estimate

Number of profiles

Profiles29 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Community Integrated Services