Enterprise Connect

What Enterprise Connect does

Enterprise Connect is an annual North-American enterprise technology conference and exhibition operated by Informa Connect Limited, a wholly-owned subsidiary of Informa PLC (LSE:INF). Positioned as the only vendor-neutral enterprise technology event in North America, it brings together IT leaders, architects, and practitioners from government, education, and large enterprises alongside hundreds of solution providers spanning unified communications, contact center, customer experience, AI-enabled collaboration, and AV/video. The program is practitioner-led, shaped by an advisory board, and centers on multi-vendor evaluation, integration, and governance in production environments. Annual programming includes conference tracks, an Expo Hall, keynote addresses from leading vendors (Amazon Connect, Zoom, RingCentral), and the Best of Enterprise Connect Awards franchise alongside Women in Communications Spotlight and IT Hero Awards.

The underlying technology stack is composed of third-party event-platform components rather than proprietary Enterprise Connect IP: Streamly provides on-demand video distribution for recorded sessions and keynotes; partneringONE / partneringONEplus powers attendee-to-attendee and attendee-to-exhibitor networking and meeting scheduling; and an "Informa Connect Tech Events" mobile app supports scheduling and on-site navigation. Enterprise Connect does not develop or license a proprietary technology product; the event's defensibility resides in its brand, community density, and Informa's distribution infrastructure rather than in a software asset.

Revenue is generated through three streams: (i) tiered attendee registration fees (standard and on-demand passes, with early-bird and group discounts), (ii) exhibitor and sponsor packages (booth space, branding, speaking slots, co-marketing bundles) sold primarily to enterprise communications and CX technology providers, and (iii) ancillary on-demand content access. Go-to-market combines direct digital registration via enterpriseconnect.com with channel leverage from Informa Connect's broader B2B event and media network, supported by earned-media coverage from outlets such as No Jitter, UC Today, UCStrategies, Gartner, IDC, Opus Research, and Forbes. The event operates annually in Las Vegas (2026 at Caesars Forum, 2027 at MGM Grand), with attendance and exhibitor counts described qualitatively as "thousands" and "hundreds" respectively; no separately disclosed revenue, attendee numbers, or financial KPIs are publicly available for the Enterprise Connect event brand.

Name

Enterprise Connect

Legal name

Informa Connect Limited

Website

https://enterpriseconnect.com

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Enterprise Connect is an annual vendor-neutral enterprise technology conference in North America, operated by Informa Connect Limited (Informa PLC), serving IT leaders, solution architects, and hundreds of communications, CX, and AI vendors with an exhibition, conference tracks, awards, and on-demand content.

Ownership category

akta.pro rank

Product category

Enterprise Technology Conferences & Events

NAICS

Convention and Trade Show Organizers (561920), Convention and Trade Show Organizers (56192)

SIC

Services-Membership Organizations (8600)

akta.pro primary industry

Conferences & Conventions Operations Services (Registration, AV, Logistics) (MPAGAGAM)

akta.pro secondary industries

Executive Summits & Invitation-Only Forums (MPAGAGAK), Meeting & Conference Planning & Coordination (HSACADAA), Virtual/Hybrid Conference Production & Platform Management (THAHACAM)

Keywords

• Enterprise communications conference
• Technology trade show
• CX innovation event
• Collaboration platforms summit
• Digital workplace conference

Headquarters

HQ city

Oak Brook

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Operations, Marketing or Sales, Personnel, Technology or R&D, Infrastructure

Revenue model

1. Conference Registration Fees: Enterprise Connect generates revenue primarily through paid attendee/delegate registrations for the annual in-person conference. Registration fees are set by Informa Connect and published with tiered pricing (early-bird discounts available). Fees are non-refundable within 56 days of the event. The conference targets senior IT leaders, telecom professionals, and customer experience decision-makers.
2. Exhibitor and Sponsor Fees: The Expo Hall features hundreds of technology providers (Amazon Connect, RingCentral, Zoom, Dialpad, and many others) as exhibitors. Companies pay to exhibit and sponsor the event to reach thousands of qualified enterprise communications/CX buyers. Sponsorship opportunities include booth space, branding, speaking slots, and co-marketing packages.
3. On-Demand Content Access: Enterprise Connect generates ancillary revenue from on-demand access to recorded sessions and keynotes via the Streamly platform, included as part of registration or available separately for on-demand passes.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels8 records

Core offering

Enterprise Connect operates an annual vendor-neutral enterprise technology conference held in North America (Las Vegas), featuring multi-track sessions, an Expo Hall with hundreds of technology exhibitors, keynote presentations from major vendors (Zoom, AWS, RingCentral), and supporting on-demand content. The event is targeted at enterprise IT leaders, architects, and practitioners responsible for communications, collaboration, contact center, and customer experience decisions, and at technology vendors seeking exposure to qualified enterprise buyers.

Product overview

Enterprise Connect is a vendor-neutral enterprise technology conference organized by Informa Connect. The core offering is the annual conference event featuring multiple conference tracks, an Expo Hall with technology exhibitors, and keynote sessions. Supporting offerings include On Demand recorded sessions accessible via Streamly, a mobile event app for navigation and networking, and the Best of Enterprise Connect Awards program. The conference focuses on digital workplace transformation, communications & CX innovation, and AI-enabled collaboration systems, bringing together IT leaders from government, education, SMEs, and large enterprises alongside solution providers.

Differentiator

Problem solved

Functional benefit

Brands

• Best of Enterprise Connect Awards: Annual industry awards program recognizing innovative products in enterprise communications and customer experience technologies, with categories including Overall Best, Customer Experience, AI Innovation, AV/Video, and Security/Compliance.
• Women in Communications Spotlight Awards
• IT Hero Awards

Products and services

• Enterprise Connect Annual Conference

Quantifiable outcome

• Hundreds of technology providers and thousands of qualified enterprise buyers participate annually

Named customers4 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Four partnerships are on record, tiered core.

• Informa Connect (parent company)coreOthersEnterprise Connect is operated by Informa Connect Limited, a division of Informa PLC, a UK-based global events and publishing company. Informa Connect provides the operational infrastructure, marketing channels, B2B event network, and registration platform for the conference. This is a wholly-owned internal relationship within the Informa group.
• Amazon Connect (exhibitor/keynote sponsor)coreTechnology or IntegrationAmazon Connect (AWS) is a key exhibitor and keynote presenter at Enterprise Connect. Pasquale DeMaio, VP and GM of Amazon Connect, delivers a keynote on 'Building Trust in AI' at the conference. The company showcases its customer experience AI platform as a major sponsor of the Expo Hall.
• Zoom (exhibitor/keynote sponsor)coreTechnology or IntegrationZoom is a premier exhibitor and keynote sponsor at Enterprise Connect. Multiple Zoom executives (Leo Boulton, Michelle Couture, Theresa Larkin, Chris Morrissey) deliver keynotes and sessions. Zoom showcases its collaboration platform evolution, AI Companion, and CX solutions.
• RingCentral (exhibitor/keynote sponsor)coreTechnology or IntegrationRingCentral is a key exhibitor and keynote sponsor. Kira Makagon, President & COO, delivers a keynote on AI-powered business outcomes. RingCentral showcases its voice AI portfolio and customer engagement solutions at the conference.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Dreamforce (Salesforce): Dreamforce is Salesforce's annual enterprise CX, cloud, and AI conference featuring thousands of attendees, an expo floor with hundreds of sponsors, and keynote programming. Comparable in scale and CX focus, but vendor-owned rather than vendor-neutral, distinguishing it from Enterprise Connect's positioning.
• CES (Consumer Technology Association): CES is the largest annual consumer and enterprise technology trade show, operated by the Consumer Technology Association with thousands of exhibitors and major keynote sponsors. Comparable as a flagship North American enterprise tech event brand but broader in scope (consumer + enterprise) than Enterprise Connect's comms/CX focus.
• Gartner IT Symposium/Xpo: Gartner IT Symposium/Xpo is a flagship enterprise IT decision-maker conference with heavy CIO attendance, research content, and an expo floor of technology providers. Comparable in targeting enterprise IT leaders but broader in scope (full enterprise IT stack) and research-led rather than practitioner-led.

Direct peers

• Web Summit: Web Summit operates large-scale B2B technology conferences (Web Summit, Collision, Web Summit Rio) bringing together enterprise buyers, startups, and technology vendors. Directly comparable to Enterprise Connect as a multi-track, multi-sponsor enterprise tech event organizer with tiered registration and exhibitor monetization.
• Money 20/20: Money 20/20 is a flagship B2B conference for the financial services and payments technology ecosystem, organized by Ascential (now Informa). Highly comparable business model: tiered registration, large expo floor with hundreds of enterprise tech sponsors, on-demand content, and awards programs serving a defined enterprise buyer segment.
• RSA Conference (RSAC): RSAC is the largest annual enterprise cybersecurity conference, featuring keynote speakers, hundreds of exhibitors, and vendor-neutral content for enterprise IT/security buyers. Comparable as a flagship North American enterprise IT event with multi-track content, expo hall monetization, and award programs.
• Shoptalk: Shoptalk operates major B2B retail and ecommerce conferences (Shoptalk, Shoptalk Fall, Groceryshop) with tiered attendee registration, large exhibitor expo, and a vendor-neutral positioning serving enterprise retail technology buyers. Closely mirrors Enterprise Connect's operating model in a different vertical.

Regional players

• DMEXCO: DMEXCO is a major European digital marketing and tech conference held in Cologne, organized by Koelnmesse and the BVDW. Comparable B2B conference business model (tiered registration, large expo, sponsors) but primarily serves European enterprise buyers rather than North America like Enterprise Connect.

Others

• Informa Tech (sister events portfolio): Informa Tech is the parent division of Informa PLC operating a portfolio of enterprise technology events (e.g., Black Hat, InfoSec World, TechXLR8). Directly comparable as sister events sharing the same parent infrastructure, marketing channels, and B2B sponsorship base as Enterprise Connect.
• Cisco Live: Cisco Live is Cisco's annual enterprise networking, collaboration, and security conference with large expo floors and enterprise IT buyers in attendance. Comparable audience but operated by a single vendor, making it adjacent competition for Enterprise Connect rather than a direct peer.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/enterprisecon
• YouTubeyoutube.com/channel/UC7ou-zv2lrVAc3dFUvdKErQ
• Facebookfacebook.com/enterprise.connect
• LinkedInlinkedin.com/company/profile
• Instagraminstagram.com/Enterprise_Connect
• TikToktiktok.com/@enterprisecon

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Enterprise Connect