What JCI Industries does

JCI Industries is a Midwestern U.S. industrial services and equipment distributor specializing in pumps, electric motors, mechanical seals, and rotating equipment for the municipal water/wastewater and general industrial markets. Founded in 1975 and headquartered in Lee's Summit, Missouri, the company operates eight regional offices across Missouri, Kansas, Nebraska, Iowa, and Arkansas, and is now a subsidiary of OTC Industrial Technologies (Ohio Transmission Corporation). Core operations span four service lines — pump repair, electric motor repair (fractional through 1,500 HP, including UL-certified explosion-proof work), 24/7 emergency field service, and custom fabrication (45,000 sq ft Lee's Summit shop with API-compliant assemblies and certified welding) — and four product categories distributed under authorized relationships with Flygt (Xylem), Xylem, Flowserve, and other premium brands.

The company's economic model combines one-time equipment sales (represented premium pump, seal, motor, drive, and process equipment brands) with project-based and recurring professional services revenue from repair, field service, custom fabrication, and chemical feed system sales and service. Go-to-market is sales-led through direct relationships at regional offices, supported by web-based quote request forms, a 24/7 emergency line, and a fleet of fully equipped service vehicles. Pricing is quote-based and not publicly disclosed. Customers span municipal wastewater treatment plants, municipalities, contractors, and engineers, with stated primary segments of Municipal Water and Wastewater, Chemical Processing, and General Industrial.

JCI's competitive positioning rests on a one-stop-shop value proposition: factory-trained mechanics averaging 25+ years of experience, an inventory of more than 2,000 motors enabling quick-turn response, UL and EASA credentials for hazardous-location motor repair, and integrated pump-and-motor submersible repair under one roof. Strategic activity includes the 2020 acquisition of Technical Equipment Company, the 2016 expansion of the Lee's Summit fabrication shop, and ongoing brand consolidation under the OTC Industrial Technologies parent.

Name

JCI Industries

Legal name

JCI Industries

Website

https://jciind.com

Company type

Private

Founded year

1975

Operating status

Operating

Headcount range

51–100 employees

Short description

JCI Industries is a Midwestern U.S. industrial services company that distributes and repairs pumps, electric motors, and mechanical seals for municipal water/wastewater, chemical processing, and general industrial customers across Missouri, Kansas, Nebraska, Iowa, and Arkansas.

Ownership category

akta.pro rank

Product category

Industrial Pump & Motor Repair Services

NAICS

Pump and Compressor Manufacturing (33391), Other General Purpose Machinery Manufacturing (3339), Speed Changer, Industrial High-Speed Drive, and Gear Manufacturing (333612)

SIC

Pumps & Pumping Equipment (3561), Wholesale-Industrial Machinery & Equipment (5084), Motors & Generators (3621)

akta.pro primary industry

Pump & Compressor Packages (Skids, Booster Sets) (IMAHANAG)

akta.pro secondary industries

Filtration, Condition Monitoring & Fluid Management (Filters, Breathers, Oil Analysis, Cooling) (IMAHAGAL), Controls, Monitoring & Condition Management (for Pumps/Compressors) (IMAHANAI)

Keywords

• Pump repair services
• Electric motor repair
• Water and wastewater equipment
• Industrial rotating equipment
• Municipal pump systems

Headquarters

HQ city

Lees Summit

HQ country

United States

HQ region

North America

Offices8 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Industrial Equipment Sales: Sales and representation of premium pump, seal, motor, drive, and process equipment brands including Flygt, Xylem, Flowserve, and others for rotating equipment, dry handling, electrical, and water treatment applications.
2. Pump and Equipment Repair Services: Complete pump, motor, and rotating equipment repair services including installation, rebuild, and maintenance. Turnkey service with dedicated submersibles repair area. Includes repair for AC/DC motors, explosion-proof motors, and special pumps.
3. Field Service: On-site field service for equipment removal, installation, start-up, troubleshooting, laser alignment, and retrofits using fully equipped service vehicles available 24/7.
4. Custom Fabrication: Custom fabrication including pump and motor skids, API compliant assemblies, in-house pre-grouting, and final machining to pump baseplate assemblies. Industrial blasting and specialized coatings also provided.
5. Mechanical Seals and Chemical Feed Systems: Sales of complete line of ANSI, specialty, and API-682 seals including cartridge seals, dry-running seals, metal bellows, elastomeric bellows, split seals and gas barrier seals. Chemical feed equipment sales with service and repair support.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

JCI Industries provides engineered solutions powered by industry-leading pumps, seals, motors, drives, controls, and process equipment, teamed with complete pump, motor, and rotating equipment repair services. The company operates as a distributor/representative of premium equipment brands (Flygt, Xylem, Flowserve) while delivering in-house pump and motor repair, 24/7 field service, custom fabrication (including API compliant assemblies), and chemical feed systems for municipal and industrial water/wastewater applications across the Midwest.

Product overview

JCI Industries, now operating as OTC Industrial Technologies, provides engineered solutions powered by industry leading pumps, seals, motors, drives, controls, and process equipment, combined with comprehensive pump, motor and rotating equipment repair services. The company operates as a product distributor representing premium brands for rotating equipment (Flygt pumps, Xylem municipal pumps, Flowserve seals) alongside a full suite of repair and fabrication services. The portfolio consists of four core service offerings (Pump Repair, Electric Motor Repair, Field Service, and Fabrication) and four product categories (Industrial Pumps, Municipal Pumps, Mechanical Seals, and Chemical Feed Systems), supported by multiple Midwest locations and 24/7 emergency service capabilities.

Differentiator

Problem solved

Functional benefit

Products and services

• Pump Repair Services Complete pump repair, rebuild, and installation service with factory-trained mechanics, full engineering support, and quality control; includes a dedicated submersibles area combining pump and motor capabilities for in-house turnkey submersible equipment repair. For industrial and municipal customers needing to reduce pump downtime and operating costs.
• Electric Motor Repair Services Full-line motor repair shop for low and medium voltage AC/DC electric motors from fractional through 1500 horsepower, including pump motors, brake motors, and slip ring motors. UL certified for explosion-proof motor repair in hazardous locations; EASA member. Over 2,000 motors in stock enable rapid response. For industrial and municipal customers needing one-source motor repair.
• 24/7 Field Service 24/7 emergency field service with fully equipped vehicles delivering on-site industrial or water and wastewater installation, removal, start-up, troubleshooting, equipment removal/installation, special pumps, laser alignment, and retrofits. For industrial and municipal customers needing rapid response to equipment failures.
• Custom Fabrication Services Custom fabrication of pump and motor skids and custom engineered API compliant assemblies, supported by AutoCAD engineering, certified weld processes (GMAW, GTAW, SMAW), industrial blasting and specialized coatings, in-house pre-grouting, and final machining to pump baseplate assemblies. For industrial and municipal customers needing engineered custom equipment.
• Industrial Pumps Premium-brand industrial pumps for rotating equipment, dry handling, electrical, and water treatment applications. Distributed and serviced as an authorized representative of leading pump brands. For industrial customers across multiple sectors.
• Municipal Pumps Complete municipal pumping solutions including wastewater pumping systems, wastewater treatment equipment, and telemetry systems to monitor pump stations and treatment plants. For municipalities, contractors, and engineers designing water and wastewater infrastructure.
• Mechanical Seals Complete line of ANSI, specialty, and API-682 mechanical seals, including cartridge seals, dry-running seals, metal bellows, elastomeric bellows, split seals, and gas barrier seals for zero emissions. Includes bearing protection devices and seal auxiliary support systems. For industrial customers needing sealing solutions.
• Chemical Feed Systems Chemical feed equipment sales and service backed by full service organization, complete equipment repair facility, and comprehensive stock of new equipment and repair parts. Primarily for the municipal water and wastewater market.

Quantifiable outcome

• Reduce downtime and operating costs through experienced factory-trained technicians and comprehensive quality control

Named customers4 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Five partnerships are on record, tiered core.

• Flygt (Xylem Brand)coreChannel Partner/ Reseller/ DistributorJCI represents and services Flygt pumps as an authorized distributor. Flygt is a premium brand for submersible pumps used in municipal and industrial water/wastewater applications.
• XylemcoreChannel Partner/ Reseller/ DistributorJCI provides complete municipal solutions including wastewater pumping systems and telemetry systems representing Xylem products. Premium brand for water technology solutions.
• FlowservecoreChannel Partner/ Reseller/ DistributorJCI offers a complete line of Flowserve mechanical seals including ANSI, specialty, and API-682 seals such as cartridge seals, dry-running seals, metal bellows, split seals, and gas barrier seals.
• Electrical Apparatus Service Association (EASA)coreTechnology or IntegrationJCI is a member of EASA, the international trade association of firms that sell and service electromechanical apparatus. Ensures adherence to industry best practices for motor repair.
• UL (Underwriters Laboratories)coreTechnology or IntegrationJCI is UL certified to repair explosion-proof motors for hazardous locations. UL certification ensures repair work meets safety standards for classified hazardous environments.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Market position

Competitive moat5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/OTC-Industrial-Solutions-108110003891296
• LinkedInlinkedin.com/company/jci-industries
• Xx.com/jciind

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about JCI Industries