DPD Polska

What DPD Polska does

DPD Polska is a leading Polish courier and parcel delivery company, founded in 1991 as Masterlink Express and wholly owned by Geopost (the logistics holding of French La Poste) since 2004. The company rebranded to DPD Polska in 2007 and operates the largest parcel pickup network in Poland with over 35,000 pickup points, parcel lockers, and partner retail locations integrated with chains such as Żabka, Auchan, Shell, Lewiatan, and Delikatesy Centrum. Service portfolio spans domestic and international courier delivery, same-day delivery (DPD Today), overnight delivery for retail chains, international pallet shipping (DPD-max), temperature-controlled food delivery (DPD Food), end-to-end e-commerce fulfillment (DPD Fulfillment), and customs clearance (notably routing UK shipments through DPD Netherlands for Brexit compliance).

The technology stack consists of the DPD Online web platform for B2B account management and label generation, the DPD Mobile consumer app for parcel tracking and re-routing, IT integration solutions for e-commerce and accounting platforms, and the automated parcel locker infrastructure. Logistics operations are anchored by the Central Sorting Facility in Stryków (the 'DPD Polska Diament' hub) and a fleet including 500 low/zero-emission vehicles, with approximately 10,000 couriers handling last-mile delivery. The company maintains ISO 9001:2015 and ISO 14001:2015 certifications and is GDPR compliant.

Revenue is generated through per-shipment transaction fees for B2C customers (e.g., international parcels from 69 PLN to Germany/Czech Republic, 99 PLN to France) and contract-based pricing for B2B customers with dedicated account management. Additional revenue streams include DPD Pickup network access fees from e-commerce retailers, premium pricing for DPD Food temperature-controlled service, managed services from DPD Fulfillment, and ancillary hardware sales through the eSklep packaging e-store. The company serves two primary segments — individual consumers (B2C) via self-service online booking (nadaj.dpd.com.pl) and businesses (B2B) via field sales and direct account management — with a horizontal segmentation approach covering Polish e-commerce retailers, retail chains, food producers, and international shippers.

Name

DPD Polska

Legal name

DPD Polska Spółka z ograniczoną odpowiedzialnością

Website

https://dpd.com.pl

Company type

Private

Founded year

1991

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

DPD Polska is a leading Polish courier and parcel delivery company, wholly owned by Geopost (La Poste group), operating the country's largest pickup network of 35,000+ points and serving both B2C consumers and B2B e-commerce retailers across domestic and European markets.

Ownership category

akta.pro rank

Product category

Parcel and Courier Logistics Services

NAICS

Couriers and Express Delivery Services (492110), Local Messengers and Local Delivery (49221), Couriers and Express Delivery Services (4921)

SIC

Trucking (No Local) (4213)

akta.pro primary industry

Domestic Parcel Post / Ground Parcels (TLAAAAAB)

akta.pro secondary industries

DDP/Delivered Duty Paid Managed Solutions (TLACAKAB), Post Office Network & Retail Counter Services (TLAAAAAF)

Keywords

• Parcel delivery services
• Courier logistics services
• Parcel pickup network
• E-commerce fulfillment
• International shipping services

Headquarters

HQ city

Warsaw

HQ country

Poland

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Technology or R&D, Marketing or Sales

Revenue model

1. Courier and Parcel Delivery Services: Revenue generated from domestic and international parcel delivery services charged per shipment based on weight, dimensions, and destination. B2B customers typically have contracts while B2C customers pay per shipment.
2. DPD Pickup Network Access: Fees from e-commerce retailers for integration with DPD Pickup network and parcel locker access
3. DPD Food Specialized Delivery: Premium temperature-controlled delivery service for food and perishable products with higher pricing
4. DPD Fulfillment Services: Warehouse storage, order fulfillment, and shipping services for e-commerce businesses
5. Operational Materials and Packaging Sales: Sale of packaging materials, boxes, envelopes, and labels through eSklep DPD online store

Pricing tiers

Go-to-market motion3 records

Distribution channels7 records

Marketing channels8 records

Core offering

DPD Polska is a courier and parcel delivery company operating in Poland as part of the Geopost/La Poste network. The company provides domestic and international parcel delivery services through a network of over 35,000 pickup points and parcel lockers, direct courier delivery, same-day (DPD Today) and night delivery, temperature-controlled food shipping (DPD Food), e-commerce fulfillment (DPD Fulfillment), international pallet shipping (DPD-max), and customs clearance services for cross-border shipments.

Product overview

DPD Polska is a courier and logistics company offering a comprehensive portfolio of parcel delivery and e-commerce solutions. The core offering centers on the DPD Pickup network—a network of over 35,000 pickup and drop-off points, parcel lockers, and urban branches. This network is complemented by mobile (DPD Mobile), web (DPD Online), and business integration (Rozwiązania IT) platforms. Domestic services include standard courier (Krajowe usługi kurierskie), express (Ekspresowy serwis krajowy), same-day (DPD Today), and night delivery. International services cover European destinations including Germany, Czech Republic, and France. Specialized offerings include DPD Food (temperature-controlled), DPD Fulfillment (e-commerce fulfillment), DPD-max (international pallet), and customs clearance. Additional services include the eSklep packaging e-store, Strefa Promocji promotional zone, and DPD Pickup Drive. The company also provides B2B solutions including DPD Pickup dla firm for e-commerce integration.

Differentiator

Problem solved

Functional benefit

Brands

• DPD Pickup: Network of pickup and drop-off points for sending and receiving parcels, including partner locations, urban branches, parcel lockers, and retail chains.
• DPD Food
• DPD Fulfillment
• DPD Mobile
• DPD Today

Products and services

• DPD Pickup Network of over 35,000 pickup and drop-off points across Poland where customers can send and receive parcels, including partner retail locations (Żabka, Auchan, Shell, Arhelan, Martes, ABC, Euro Sklep, Groszek, Lewiatan, Delikatesy Centrum, Stokrotka Express, Topaz), urban branches, parcel lockers, and drive-through points.
• DPD Pickup Parcel Lockers Automated self-service parcel locker network allowing customers to pick up and send parcels 24/7 through automated machines located across Poland.
• DPD Mobile Mobile application for managing shipments, redirecting parcels, changing delivery dates and times, tracking packages, and booking couriers from a mobile device. Available on iOS and Android.
• DPD Online Online business portal enabling business clients to prepare shipping labels, order couriers, manage parcels, access account features, and integrate with e-commerce systems.
• Domestic Courier Services Standard domestic parcel delivery services within Poland for individual and business customers, including home delivery, business delivery, and pickup point collection.
• International Courier Services Cross-border parcel delivery services to European countries including Germany (from 69 PLN, 2 business days), Czech Republic (from 69 PLN, 2 business days), and France (from 99 PLN, 3 business days).
• DPD-max International Pallet Service International pallet shipping service for large freight shipments across Europe for B2B customers.
• Express Domestic Service Express domestic courier service for time-sensitive shipments within Poland with priority handling.
• DPD Food Specialized temperature-controlled delivery service for fresh food and perishable goods, ensuring cold chain integrity during transit for food e-commerce, grocery stores, and food producers.
• DPD Fulfillment End-to-end fulfillment solution for e-commerce businesses including warehousing, picking, packing, and shipping services.
• DPD Today Same-day delivery service available in major Polish cities, guaranteeing delivery on the day of shipment.
• Night Delivery Overnight delivery service for large chain retail stores to prepare for daily sales with delivery completed during night hours.
• eSklep z opakowaniami (Packaging Online Store) Online store for purchasing packaging materials, boxes, envelopes, labels, and operational supplies for DPD business customers.
• DPD Pickup Drive Drive-through pickup service allowing customers to collect and drop off parcels without leaving their vehicles.
• DPD Pickup Europa European DPD Pickup network access enabling parcel collection and drop-off at over 160,000 pickup points across the continent through the Geopost international system.
• Customs Clearance (Odprawa celna) Customs clearance services for international shipments, including Brexit-related procedures for UK shipments handled through DPD Netherlands.
• DPD Pickup Urban Branches City-based DPD branches providing in-person parcel drop-off and collection services for individual and business customers in urban areas.
• DPD Pickup dla firm (DPD Pickup for Business) Integration solution enabling online stores to connect with the DPD Pickup network of parcel lockers and pickup points for order delivery.

Named customers3 records

Segments3 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

15 partnerships are on record, tiered core and minor.

• Geopost / La PostecoreStrategic or Co-development PartnerGeopost is the European parent company of DPD Polska, owned by French La Poste. Geopost generated 15.6 billion EUR revenue in 2022 and delivers 2.1 billion parcels annually across 49 countries under DPD, Chronopost, SEUR, BRT, Speedy, and Jadlog brands. Geopost has committed to Net Zero deliveries by 2040, approved by Science Based Targets initiative (SBTi).
• ŻabkacoreChannel Partner/ Reseller/ DistributorŻabka is one of the major retail chains in Poland hosting DPD Pickup points in their stores as part of the parcel pickup network.
• AuchancoreChannel Partner/ Reseller/ DistributorFrench multinational retailer Auchan hosts DPD Pickup points in their Polish stores.
• ShellcoreChannel Partner/ Reseller/ DistributorInternational fuel station chain Shell hosts DPD Pickup points at select Polish locations.
• ArhelanminorChannel Partner/ Reseller/ DistributorPolish retail chain Arhelan participates in DPD Pickup network.
• MartesminorChannel Partner/ Reseller/ DistributorPolish retail company Martes hosts DPD Pickup points in their stores.
• ABC (retail network)minorChannel Partner/ Reseller/ DistributorPolish convenience store chain ABC participates in DPD Pickup network at selected locations.
• Euro SklepminorChannel Partner/ Reseller/ DistributorPolish retail chain Euro Sklep participates in DPD Pickup network.
• GroszekminorChannel Partner/ Reseller/ DistributorPolish fuel station retail chain Groszek hosts DPD Pickup points.
• LewiatanminorChannel Partner/ Reseller/ DistributorPolish retail chain Lewiatan participates in DPD Pickup network.
• Delikatesy CentrumminorChannel Partner/ Reseller/ DistributorPolish supermarket chain Delikatesy Centrum hosts DPD Pickup points.
• Stokrotka ExpressminorChannel Partner/ Reseller/ DistributorPolish convenience store chain Stokrotka Express participates in DPD Pickup network.
• TopazminorChannel Partner/ Reseller/ DistributorPolish fuel station and retail chain Topaz hosts DPD Pickup points.
• DPD NetherlandscoreTechnology or IntegrationDPD Netherlands handles customs clearance for UK-bound shipments from Poland due to Brexit requirements. All parcels to Great Britain are customs cleared in the Netherlands.
• ACP Global ForwardingminorStrategic or Co-development PartnerACP Global Forwarding is part of the DPD Polska capital group, providing shipping and customs forwarding services including air, sea, and road freight.

Scale indicators7 records

Recent moves10 records

Expansion highlights7 records

Direct peers

• InPost: Poland's leading parcel locker network operator and a direct competitor in Polish B2C e-commerce delivery. Competes head-on with DPD Pickup parcel lockers and pickup points for both consumer preference and merchant integration.
• Poczta Polska: Polish national postal operator providing letters and parcels across Poland. Competes with DPD Polska in domestic parcel and international letter post, with a much larger retail counter footprint though slower commercial-grade service.
• GLS Poland: General Logistics Systems, a European parcel network operating in Poland with a B2B-heavy model similar to DPD's contract-based offering. Direct competitor for domestic and intra-EU B2B parcel volumes.

Broad incumbents

• DHL Express Poland: Part of Deutsche Post DHL Group, offering international express and domestic parcel services in Poland. Overlaps with DPD Polska in cross-border and B2B segments but with a much wider global air-express capability.
• UPS Poland: Global parcel and logistics giant offering express and standard services in Poland. Competes with DPD Polska in international B2B parcel shipping and supply-chain solutions.
• FedEx Poland: Global express transportation company serving Polish import/export and e-commerce shippers. Overlaps with DPD Polska's international parcel services, especially for time-sensitive cross-border shipments.

Emerging players

• Orlen Paczka: Parcel locker and pickup network launched by Polish fuel giant Orlen. Emerging competitor with growing pickup-point density at fuel stations across Poland, partially overlapping with DPD's pickup network.
• Allegro Smart (Allegro logistics): Poland's dominant marketplace increasingly investing in logistics and its own delivery options. Represents both a major customer channel for couriers and a potential vertically-integrated competitor.

Regional players

• Mondial Relay: European parcel pickup network focused on France and Benelux, structurally similar to DPD Pickup. A regional peer rather than direct Polish competitor, but a comparable model for cross-border pickup point density.
• Poczta Polska (Orlen/PKN parcel arm): Polish postal operator's emerging e-commerce and parcel initiatives overlap with DPD Polska's domestic offerings. Comparable in scale and service mix though differing in ownership and digital maturity.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xtiktok.com/@dpd.pl
• YouTubeyoutube.com/@DPDPolska_PL/videos
• LinkedInlinkedin.com/company/dpd-polska-sp-z-o-o
• Instagraminstagram.com/dpdpolska
• TikToktiktok.com/@dpd.pl

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about DPD Polska