KelDoc

Name

KelDoc

Legal name

SASU Enovacom

Website

https://keldoc.com

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Healthcare Appointment Scheduling Software

NAICS

Ambulatory Health Care Services (621)

SIC

Services-Health Services (8000)

akta.pro primary industry

Remote Diagnostics & Point-of-Care (Connected Testing, Home Lab Devices) (HLACAPAK)

Keywords

• Online appointment booking
• Medical scheduling software
• Healthcare appointment platform
• Patient booking system
• Hospital information integration

Headquarters

HQ city

Malakoff

HQ country

France

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Marketing or Sales, Operations

Revenue model

1. Subscription for Practitioners: Monthly subscription model for healthcare practitioners with tacit monthly renewal and no commitment period. Practitioners can cancel at any time without notice directly from their agenda.
2. Subscription for Healthcare Establishments: KelDoc offers dedicated solutions for hospitals and healthcare establishments including agenda web, synchronization, practitioner portal, and patient portal. Pricing is quote-based for B2B institutional clients.
3. Patient Service (Free): The patient-facing service is free. Patients can search for healthcare professionals, view availability and fees, and book appointments at no cost. Revenue is generated entirely from practitioner and establishment subscriptions.
4. Telesecretariat Services: Partnership-based tele-secretary service for healthcare establishments, with call handling starting from 0.80 euros TTC per call, complementing the core booking platform.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels7 records

Core offering

KelDoc is an online appointment booking platform that lets patients find and reserve consultations with healthcare professionals across France, while supplying practitioners and hospitals with a customizable medical agenda, online booking pages, automated SMS reminders, and bidirectional synchronization with hospital information systems (HL7 SIU, WebServices JSON, SOAP). The service is free for patients; physicians and healthcare establishments subscribe on a monthly or contract basis.

Product overview

KelDoc is an online appointment booking platform for healthcare in France, developed by Enovacom (a subsidiary of Orange Business). The platform operates as a unified solution with a core product architecture consisting of the KelDoc Agenda (medical scheduling software) and online appointment booking, supplemented by SMS reminder services. For healthcare establishments, KelDoc offers an extended business suite including Web Agenda, Practitioner Portal, Patient Portal, and Synchronization modules that connect with hospital information systems via HL7 SIU, WebServices JSON, and SOAP. Additional add-on services include virtual secretarial support, SEO/referencing partnerships, and document publishing solutions.

Differentiator

Problem solved

Functional benefit

Products and services

• Agenda KelDoc (KelDoc Pro) Customizable medical scheduling software for liberal healthcare professionals, supporting multi-specialty and multi-location practices, shared agendas between colleagues, replacement management, consultation rooms, and personalized display per user. The product includes online appointment booking and automated SMS reminder functionality.
• Agenda Web KelDoc (KelDoc Web Agenda) Web-based scheduling tool that enables patients of hospitals and clinics to reserve consultations 24/24h and 7/7j, accessible from any device. Designed specifically for healthcare establishments as the central front-end for institutional appointment booking.
• Portail Praticiens (Practitioner Portal) Healthcare provider platform that automatically notifies referring physicians of patient hospitalizations, transmits reports through digital or paper channels, provides practitioner directories with online booking capability, and supports secure Ville-Hôpital messaging for community and hospital medicine coordination.
• Portail Patients (Patient Portal) Patient self-service platform offering pre-admission workflows, administrative information management, hotel/menu choices, document downloads, satisfaction surveys, family management, and SMS reminders for hospital patients.
• Synchronisation (Hospital Information System Synchronization) Technical synchronization service connecting KelDoc with hospital information systems via HL7 SIU, WebServices JSON, and SOAP protocols, enabling slot availability display, online booking confirmation, retrieval of anonymized appointments, rescheduling tracking, and automatic patient notifications within the DPI workflow.
• Télésecrétariat (Virtual Secretarial Service) Outsourced medical secretarial service for healthcare establishments, with dedicated teams of tele-secretaries and a dedicated software solution included in the offer. Pricing is usage-based starting from €0.80 TTC per call, delivering claimed 50% savings on fixed telephone costs and 100% call answer rates.
• Éditique & Publipostage (Document Publishing & Mail Service) Custom document editing and publishing solution for healthcare actors, including document composition, post-composition, production, archiving, and regulatory-compliant mailshot distribution. The service is complementary to the Practitioner Portal and Patient Portal and is delivered through specialized publishing partners.

Quantifiable outcome

• 75% reduction in missed (no-show) appointments
• +4 more outcomes

Named customers10 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration16 records

Feature8 records

Partnerships

Five partnerships are on record, tiered core, flagship and minor.

• Pages JaunescoreGTM or Marketing PartnerKelDoc has partnered with Pages Jaunes, the leading search platform for healthcare professionals in France, to improve the search engine visibility of healthcare establishments on their platform. Pages Jaunes attracts more healthcare searches than Google in France, making this partnership critical for practitioner discovery.
• Enovacom (Orange Business subsidiary)flagshipStrategic or Co-development PartnerKelDoc is developed by Enovacom, an e-health software company that has been creating solutions for healthcare data exchange since 2002. Enovacom is a subsidiary of Orange Business, providing KelDoc with enterprise-grade infrastructure, health data hosting certification (HDS), and access to a broad healthcare establishment customer base in France and internationally.
• OVHcoreTechnology or IntegrationOVH serves as the hosting provider for KelDoc's platform infrastructure. OVH is a French cloud infrastructure company providing data center services.
• Tele-secretary Service Providers (Various)minorChannel Partner/ Reseller/ DistributorKelDoc has established partnerships with multiple tele-secretary service providers whose services start from 0.80 euros TTC per call. These partners integrate with the KelDoc agenda to provide after-hours call handling for practitioners.
• Éditique & Publipostage Solution ProvidersminorStrategic or Co-development PartnerKelDoc offers editorial and mailshot solutions through specialized partners that provide tailored document editing, composition, post-composition, and archiving services compliant with regulatory constraints. This solution is complementary to the practitioner portal and patient portal.

Scale indicators6 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Doctolib: Market-leading online medical appointment booking platform in France (and expanded to Germany, Italy, Netherlands). Offers the same core functionality as KelDoc — practitioner agenda management, online booking, SMS reminders, patient and practitioner portals — and directly competes for the same French practitioner and patient base.
• Maiia (Cegedim): French appointment-booking platform formerly known as RDV Médicaux, owned by Cegedim (major French health-IT vendor). Competes head-to-head with KelDoc for individual practitioners and integrates with Cegedim's hospital software suite, mirroring KelDoc's HIS-integration approach.
• Doctena: European online appointment-booking platform active in France, Belgium, Luxembourg, Netherlands, Germany, and Switzerland. Competes with KelDoc in France on practitioner scheduling and patient booking with comparable SaaS economics and SMS-reminder features.

Broad incumbents

• Cegedim (CLM / Crossway): Major French healthcare-IT vendor offering hospital information systems (Crossway), practice management software, and — through Maiia — patient booking. Overlaps with KelDoc's enterprise HIS-integration and practitioner-scheduling offerings as part of a broader health-IT portfolio.
• Dedalus: European healthcare-IT vendor providing hospital information systems (DxCare, etc.) used by French hospitals. Overlaps with KelDoc where it serves as both a HIS provider and increasingly as a patient-facing scheduling/portal layer integrated with its systems.
• Maincare Solutions: French health-IT vendor offering hospital information systems (M-Crossway, M-GAM, etc.) and digital patient services. Comparable to KelDoc at the establishment tier where Maincare provides both underlying DPI and patient engagement modules.
• Oracle Health (Cerner): Major global health-IT vendor whose Cerner platform is integrated by KelDoc (e.g., Hôpital Foch-Suresnes). As a broad incumbent, Oracle Health competes with KelDoc at the enterprise tier where its own patient-portal and scheduling capabilities could substitute for an overlay.

Emerging players

• BookYourCare: Online healthcare appointment-booking platform active in France and Europe. Competes with KelDoc at the practitioner-subscription level, typically targeting smaller clinics and specialty practices.
• ResaLib: French online booking platform for allied health professionals (physiotherapists, midwives, speech therapists, etc.). Overlaps with KelDoc's practitioner directory for paramedical specialties but operates at a smaller scale.

Regional players

• AlloDocteur / Microsoft Bookings integration partners: French health-content and appointment-discovery properties in the medical vertical that compete for patient-side search traffic with KelDoc's directory. Comparable at the patient-acquisition layer, particularly around specialty content and SEO.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/keldoc
• Facebookfacebook.com/keldocteur
• LinkedInlinkedin.com/company/keldoc

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds2 records

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about KelDoc