What Audilab does

Audilab (legal entity GIE Audilab Ressources, headquartered in Saint-Pierre-des-Corps, France) operates France's largest network of certified hearing-care specialists (audioprothésistes), with more than 300 retail centers nationwide and approximately 251-500 employees at the central GIE level. Founded in 1984, the network runs a cooperative-style GIE structure aggregating independently owned member centers under a shared brand, quality system, and central services.

Core offerings comprise three hardware form factors — classic behind-the-ear (contour classique), mini-BTE (mini-contour), and custom in-ear (intra-auricular/IIC/CIC) — supplied through manufacturer partnerships with Oticon, Bernafon, and Phonak. The 2025 launch of the Aligo hybrid connected hearing aid and the Mon Audilab 7/7 patient mobile application, alongside an existing teleaudiology remote-fitting capability, extends the product surface into connected-device and digital follow-up categories. Hardware is complemented by accessories (chargers, TV/Hifi adapters, microphones, remote controls), RAYOVAC-sourced batteries, cleaning/maintenance consumables, hearing protection products, and a free online hearing screening test used as a top-of-funnel lead generator.

The revenue model blends hardware sales (including Class I devices fully reimbursed under the French 100% Santé reform for patients with responsible complementary insurance), professional service fees for audiology consultations, fitting, adjustment, and ongoing follow-up (with a free 1-month trial), and an e-commerce channel (shop.audilab.fr) for accessories and consumables. Go-to-market is sales-led and physical-network-led: free hearing tests, online appointment booking, content marketing (Le Mag de l'audition, Appareillons! podcast), sports sponsorships, and a patient referral ('Parrainage') program feed a continuous patient acquisition funnel centered on the audiologist consultation. Pricing is overwhelmingly quote-based given device customization, with multi-installment payment plans available, and the network holds NF Service 518, ISO 9001, ISO 13485, and Engagé RSE certifications.

Name

Audilab

Legal name

GIE Audilab Ressources

Website

https://audilab.fr

Company type

Private

Founded year

1984

Operating status

Operating

Headcount range

251–500 employees

Short description

Audilab (GIE Audilab Ressources) is France's largest network of certified hearing-care specialists, operating 300+ centers nationwide and offering hearing aids, fittings, follow-up services, and accessories to individual patients with hearing loss.

Ownership category

akta.pro rank

Product category

Hearing Care Services

NAICS

Offices of Physical, Occupational and Speech Therapists, and Audiologists (62134)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Surgical & Medical Instruments & Apparatus (3841)

akta.pro primary industry

Audiology & Hearing Diagnostic Centers (HLAFAKAH)

akta.pro secondary industries

Hearing Enhancement / Assistive Listening Audio Devices (CRACANAL), Audiology & Hearing Services (ENT-Affiliated) (HLAKAMAI)

Keywords

• Hearing care services
• Hearing aid fitting
• Audiology consultations
• Hearing protection products
• Hearing aid accessories

Headquarters

HQ city

Saint-pierre-des-corps

HQ country

France

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Infrastructure, Technology or R&D

Revenue model

1. Hearing Aid Sales: Sale of hearing aids and accessories through physical centers and e-commerce platform. Revenue from hardware sales of various hearing aid models (contour, intra-auricular, mini-contour) and related accessories (chargers, adapters, TV connectors, phones, waking devices).
2. Professional Hearing Services: Revenue from hearing assessments, audiologist consultations, hearing aid fitting, adjustment, and ongoing follow-up services. Includes free initial hearing tests that generate patient leads.
3. E-commerce Sales: Online sales through shop.audilab.fr of hearing aid accessories, batteries, cleaning products, and hearing protection products. Free shipping on orders over 60 euros.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels7 records

Core offering

Audilab operates France's largest network of certified hearing care centers (300+), selling hearing aids and related accessories through both physical centers and an e-commerce platform, and providing professional audiology services including free hearing tests, custom fitting, adjustment, and ongoing patient follow-up. The network supplies hearing aids in three primary form factors (classic BTE, mini-contour, and custom in-ear), along with accessories, batteries, and hearing protection, complemented by a proprietary patient mobile application for ongoing monitoring.

Product overview

Audilab is France's leading network of certified hearing specialists (audioprothésistes), offering hearing assessments, hearing aid fitting, and ongoing audiological care across 300+ centers. Its product portfolio centers on hearing aids sold in three main form factors: the classic behind-the-ear (BTE/contour classique), the more discreet mini-contour (mini-BTE), and fully custom in-ear models (intra-auriculaires/sur mesure), with specific models including Oticon Zeal. These are complemented by a range of accessories including rechargeable hearing aid chargers (Phonak, Bernafon, Oticon), TV and audio streaming adapters, wireless microphones (Oticon EduMic), and remote controls. Supporting products include Audilab-branded hearing aid batteries (RAYOVAC) and cleaning/maintenance supplies. Digital services include the Mon Audilab 7/7 patient follow-up app and a free online hearing screening test. The network also sells hearing protection products in standard and custom forms for various activities (hunting, music, swimming, sleep, air travel).

Differentiator

Problem solved

Functional benefit

Brands

• Appareillons!: Podcast series about hearing health and hearing aids journey
• Audilab Academy

Products and services

• Classic Behind-the-Ear Hearing Aid (Contour classique) Behind-the-ear (BTE) hearing aid with the speaker and electronics housed in a case that sits behind the ear, connected to an earmold via tubing. Designed for adults with hearing loss seeking amplified, customizable hearing support.
• Mini-Contour Hearing Aid (Mini-BTE) Smaller, more discreet behind-the-ear hearing aid connected to the ear canal via a thin tube. Targeted at users wanting a less visible hearing solution.
• Custom In-Ear Hearing Aid (Intra-auriculaire / Sur mesure) Custom-molded in-ear hearing aid (ITE/IIC/CIC) fitted individually to the wearer's ear canal for greater discretion. Available in invisible-in-canal and completely-in-canal styles.
• Oticon Zeal Hearing Aid Oticon brand hearing aid supplied through Audilab centers, available in multiple form factors including in-ear models. Sold to patients seeking connected, manufacturer-branded hearing solutions.
• Aligo Hybrid Connected Hearing Aid Hybrid connected hearing aid combining multiple wireless and audio processing technologies. Launched by Audilab as part of its connected hearing aid portfolio for hearing-impaired patients.
• Hearing Aid Chargers Charging stations for rechargeable hearing aids, including Phonak Case RIC Audéo, Bernafon MiniRite T-R, and Oticon Chargeur 1.0 R, SmartChargeur, and Standard charger models. Sold to hearing aid users via Audilab centers and the e-commerce shop.
• TV and Hi-Fi Wireless Adapters and Headphones Wireless TV and audio streaming accessories that connect hearing aids to televisions and stereo systems for direct audio streaming. Targeted at hearing aid users wanting better TV and music listening.
• Oticon EduMic Wireless Microphone Wireless microphone accessory by Oticon that streams the speaker's voice directly to compatible hearing aids, improving speech understanding in noisy environments such as classrooms and meetings.
• Oticon Remote Control 3.0 Oticon remote control accessory for discreet volume and program adjustments on compatible hearing aids. Designed for hearing aid users who want manual control without a smartphone.
• Oticon Easy LE Wireless Adapter Oticon Easy LE wireless adapter for connecting hearing aids to audio devices, enabling Bluetooth-style streaming from non-smartphone sources.
• Audilab Hearing Aid Batteries Hearing aid batteries supplied under the Audilab brand, manufactured by RAYOVAC, mercury-free and eco-responsible, available in 4 sizes compatible with all hearing aids. Sold to hearing aid users through centers and the online shop.
• Hearing Aid Cleaning and Maintenance Products Cleaning products, drying products, cerumen filters, and domes specifically designed for hearing aid maintenance and hygiene, sold through shop.audilab.fr.
• Custom and Standard Hearing Protection Custom and standard hearing protection products including anti-noise, anti-water, hunting, music, sleep, and air travel variants. Sold to consumers seeking to prevent hearing damage in specific environments.
• Mon Audilab 7/7 Patient Mobile Application Proprietary mobile application dedicated to patient follow-up and monitoring of hearing aid usage and settings, allowing patients to track their hearing health and communicate with their Audilab audiologist.
• Professional Audiology Services Professional audiology services including free initial hearing assessments, audiologist consultations, custom hearing aid fitting, adjustment, and ongoing follow-up care delivered by certified audiologists across Audilab's 300+ French centers.

Quantifiable outcome

• 300+ centers across France providing local accessibility
• +2 more outcomes

Named customers2 records

Segments2 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Five partnerships are on record, tiered core and minor.

• OticoncoreTechnology or IntegrationMajor hearing aid manufacturer supplying hearing aid products and accessories to the Audilab network. Products include Oticon Zeal, Oticon Easy LE adapter, Oticon EduMic microphone, Oticon Remote Control 3.0, and various Oticon chargers including SmartChargeur and Standard charger.
• BernafoncoreTechnology or IntegrationHearing aid technology partner providing Bernafon hearing aids and accessories to the Audilab network, including the Alpha XT and new Bernafon range products.
• PhonakcoreTechnology or IntegrationHearing aid manufacturer supplying Phonak products including the Audéo RIC hearing aid and Phonak Case RIC charger to Audilab centers.
• Football Sourd (Deaf Football)minorGTM or Marketing PartnerSports sponsorship partnership supporting deaf football initiatives to build brand visibility and community engagement.
• Mini-TransatminorGTM or Marketing PartnerSports sponsorship partnership aligned with themes of well-aging and hearing care for seniors.

Scale indicators4 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Amplifon: Global leader in hearing care retail with direct operations in France through Amplifon France. Operates a multi-brand retail network of audiologists offering the same product portfolio (hearing aids, fittings, follow-up) and is Audilab's most direct large-scale competitor.
• Audika: Major French hearing care chain (part of Demant/William Demant group) operating audiology centers across France with similar retail audiology model: hearing tests, device dispensing (Oticon-led), and ongoing patient follow-up.
• Optical Center: Large French optical retail chain that has expanded into hearing care within its optical stores. Cross-sells hearing aids to existing optical customers, creating a competitive threat to standalone hearing centers like Audilab.

Broad incumbents

• Sonova: Global hearing aid manufacturer (Phonak, Unitron, Sennheiser) that also operates owned retail audiology networks globally. Audilab is a Phonak retail partner, and Sonova's vertical integration strategy directly impacts Audilab's competitive positioning.
• William Demant: Parent of Oticon and owns Audika retail network. Audilab is an Oticon retail partner; Demant's dual role as supplier and retail competitor via Audika creates channel tension analogous to what other dual-model hearing groups face.
• Starkey: US-based hearing aid manufacturer selling through independent audiologist networks. Operates a competing retail model in select markets and competes with Audilab-supplied brands (Oticon, Phonak, Bernafon) for retail shelf space.
• WS Audiology (Signia): Global hearing aid manufacturer (Signia, Widex) selling through independent retail audiologists. Audilab does not list Signia/Widex as a primary partner, indicating either an indirect or limited presence in Audilab's brand portfolio.

Emerging players

• GN Hearing: Danish manufacturer of ReSound and Beltone hearing aids and owner of the Bernafon brand (Audilab partner). Operates selective retail partnerships globally, making it both supplier and partial competitor.

Regional players

• Krys Group: Major French optical cooperative (similar GIE-style structure to Audilab) with growing hearing care vertical. Operates with comparable cooperative economics in France and bundles hearing services into its optical retail footprint.
• Alain Afflelou Acousticien: French optical and hearing care brand operating audiology services within its optical stores. Competes with Audilab primarily in metropolitan France via combined optical-hearing customer journeys.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCdX5Z5Z5Z5Z5Z5Z5Z5Z5Z5w
• Facebookfacebook.com/audilab
• LinkedInlinkedin.com/company/audilab
• Instagraminstagram.com/audilab
• Xx.com/ReseauAudilab

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Audilab