Sailpost

What Sailpost does

Sailpost S.p.A. is a privately held Italian postal and logistics operator headquartered in Migliarino Pisano (Vecchiano, Pisa), founded in 2000 as Citypost and rebranded in 2021. The company offers a full suite of postal products (Prima Posta, Posta Raccomandata, Posta Massiva, Posta Assicurata, Posta Estera, Telegramma Online, Prima Posta Quick), the licensed Notifiche Atti Giudiziari service for judicial and traffic-violation notifications, parcel delivery via its wholly-owned subsidiary HR Parcel (formerly Hermes Italia, acquired 2018), and logistics solutions including Last Mile and Linehaul transport. Sailpost holds the special national license A1 (N.5 A1/2019) — the first granted to a private postal operator — for judicial notifications, accessing a market AGCOM estimates at €360 million.

The company distributes through a tiered franchise network comprising 140+ Agenzia full-service agencies and 590+ Punto Posta postal points integrated within existing retail, covering 88 of 107 Italian provinces, 19 of 20 regions, and over 70% of the Italian population. The technology stack includes the SailNet franchise management platform, the MySail customer portal and mobile app, LinehaulGO fleet GPS monitoring, the SAILBOT AI chatbot (EU-funded under POR FESR Toscana), and the PROGETTO PANEL BI/analytics system tracking 100+ delivery KPIs. Revenue is transaction-based (per-shipment pricing with volume discounts for bulk mail) supplemented by recurring franchise fees and digital service subscriptions; the company holds ISO 27001, ISO 9001, and UNI/PdR 125:2022 certifications, with annual turnover exceeding €80 million. Customer segments span Aziende (businesses), Professionisti (professionals), Pubblica Amministrazione (public administration), and Privati (individuals), with no disclosed anchor-account concentration.

Name

Sailpost

Legal name

Sailpost S.p.A.

Website

https://www.sailpost.it/

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Sailpost S.p.A. is an Italian postal and logistics operator running a nationwide franchise network of 140+ agencies and 590+ postal points, offering postal products, parcel delivery via HR Parcel, licensed judicial notifications, and logistics services to businesses, professionals, public administration, and consumers.

Ownership category

akta.pro rank

Headquarters

HQ city

Vecchiano

HQ country

Italy

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Operations, Personnel, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Postal Products and Services: Core revenue from postal products including Prima Posta, Posta Raccomandata, Posta Massiva, Posta Assicurata, Posta Estera, Telegramma Online, Prima Posta Quick, and judicial act notifications. Services are priced per shipment with volume-based pricing for mass mailings. B2B customers are invoiced with 22% IVA.
2. Parcel and Logistics Services: Revenue from parcel delivery services (Parcel Economy Plus via HR Parcel subsidiary), Last Mile delivery, and Linehaul transportation services for retail distribution and enterprise customers.
3. Franchise Fees and Affiliation: Revenue from franchise network including agency fees, distributor fees, and Punto Posta affiliation fees. Entry fees are commensurate with assigned territory potential.
4. Digital Services: Additional revenue from digital services including Correspondence Online, MySail platform access, address normalization, printing and enveloping, and Data Certa certification services.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels5 records

Core offering

Sailpost is an Italian postal and logistics operator that delivers mail, parcels, and integrated logistics services through a national franchise network of 140+ agencies and 590+ postal points. Its core offering spans eight postal products (standard, registered, bulk, insured, international, online telegram, tracked, and judicial notifications), parcel delivery via subsidiary HR Parcel, and value-added services such as pickup, online correspondence, address normalisation, certified date stamping, and card management. The MySail portal provides the unified digital customer interface for tracking, invoicing, and reporting.

Product overview

Sailpost S.p.A. is an Italian postal and logistics operator offering an integrated portfolio of postal products, parcel delivery, and logistics solutions through a nationwide franchising network. The core offering centres on eight postal products (Prima Posta, Posta Raccomandata, Posta Massiva, Posta Assicurata, Posta estera, Telegramma Online, Prima Posta Quick, and the licensed Notifiche Atti Giudiziari), supplemented by eight additional services (Ritiro, Corrispondenza Online, MySail portal, Stampa e imbustamento, Normalizzazione indirizzi, Data Certa, Gestione e invio carte, Pagamento bollettini) and two logistics solutions (Consegna Last Mile and Linehaul). Parcel delivery is handled through HR Parcel, a wholly-owned subsidiary courier. The MySail digital portal acts as the unified customer interface for managing shipments, invoicing, and reporting. Sailpost also operates ongoing technology projects (SAILBOT AI chatbot, PROGETTO PANEL BI/analytics, PROGETTO REPLY digital communication channel) and runs an extensive franchising network with three participation models (Agency, Distributor, Punto Posta). Services are targeted at four customer segments: Aziende, Professionisti, Pubblica Amministrazione, and Privati.

Differentiator

Problem solved

Functional benefit

Products and services

• Prima Posta Standard postal product for sending correspondence up to 2kg within Italy. Offers affordable and simple mail delivery with pickup service from customer offices or at Sailpost agency locations. Targeted at businesses, professionals, and consumers needing reliable, low-cost mail dispatch.
• Posta Raccomandata Registered mail service providing legal proof of shipment, available in Basic (simple or RR with return receipt) and Plus (priority registered mail) variants. Includes tracking, reporting, and pickup options, suited for businesses and professionals needing legal proof of delivery.
• Posta Massiva Bulk mailing service designed for businesses sending large volumes of promotional or informational correspondence nationally. Includes address normalisation, pickup from premises, and postage franking services, priced on a per-shipment basis with volume discounts.
• Posta Assicurata Insured mail service providing enhanced security for registered shipments with reimbursement rights up to €50 in case of damage, non-delivery, or theft. Features heightened controls and hand-delivery only, used by professionals and education providers for certificates and high-value documents.
• Posta Estera International mail service for sending correspondence up to 2kg worldwide through acceptance, sorting, transport, and distribution via international carriers. Uses three tariff zones (Zone 1: Europe; Zone 2: Americas, Asia, Africa; Zone 3: Oceania) with publicly available zone-based pricing.
• Telegramma Online Online telegram service for urgent communications delivered across Italy. Accessed through the MySail web platform where users compose messages and the agency handles printing, enveloping, and delivery.
• Prima Posta Quick Tracked postal product that unlike registered mail does not require recipient signature. The postman records date and time on the delivery slip for monitoring, suitable for demand letters, notices, and general documentation.
• Parcel Economy Plus Parcel delivery service for packages up to 30kg nationally, operated through subsidiary HR Parcel (formerly Hermes Italia S.p.A.). Features tracked delivery with signature, two delivery attempts, email/SMS giacenza notifications, optional insurance, and cash-on-delivery options.
• Notifiche Atti Giudiziari Judicial act and traffic violation notification service operated under Special Licence A1, enabling legal notification of administrative acts, court documents, and traffic fines nationally. Sailpost is positioned as the only real alternative to Poste Italiane for this service, with quality control and integrated reporting.
• Servizio di Ritiro Pickup service collecting correspondence and small parcels directly from customer offices either on scheduled dates/times or on-demand via a phone call. Removes the need to visit post offices and is a key convenience differentiator versus Poste Italiane.
• Corrispondenza Online Online correspondence management platform enabling businesses to send documents electronically via the MySail portal. Users select recipients, choose shipping type, specify print options, and track costs and delivery status. Sailpost agencies handle printing, enveloping, and delivery.
• MySail Customer Portal Web-based customer dashboard for managing all postalisation activities including invoices, dispatch summaries, Telegram and Correspondence Online, and Parcel Economy tracking. Enables users to view each shipped item, generate cost-centre reports, and interact with shipments in real time.
• Stampa e Imbustamento Printing, folding, and enveloping service preparing mail items for shipment. Accepts customer files via email or data-entry at agency locations, with options for black-and-white or colour printing and single or double-sided output.
• Linehaul Warehouse-to-warehouse transport service for large quantities of goods targeting GDO operators and businesses. Features GPS-tracked vehicles, real-time route monitoring via LinehaulGO software, scheduled and urgent shipments, full-load and groupage options, and vehicles including standard, refrigerated, and hanging-garment configurations.
• Consegna Last Mile Last-mile delivery service for same-city urgent deliveries using dedicated routes up to 30kg per package. Features GPS-equipped vehicles, HACCP-trained drivers, refrigerated options, and integration with customer logistics software.
• Normalizzazione Indirizzi Address normalisation service analysing and correcting recipient records to make addresses compliant with postal standards. Handles cases including missing provinces and city/province field corrections, commonly bundled with Posta Massiva.
• Data Certa Certified date service stamping documents with a postal postmark to legally certify document existence on a specific date. Includes integrated timestamping and compliant digital preservation accessible via web panel.
• Gestione e Invio Carte Card management and issuance service for banks and loyalty programme operators. Handles credit/debit cards and fidelity cards with address normalisation included, supporting large-scale personalised card distribution.
• Pagamento Bollettini Bill payment service allowing customers to pay bills (bollettini postali) at Sailpost agency locations, leveraging the franchise network's extended hours.

Named customers7 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability3 records

Feature5 records

Partnerships

One partnership is on record.

• HR Parcel (formerly Hermes Italia S.p.A.)coreStrategic or Co-development Partner · 1 July 2018Sailpost acquired 100% of Hermes Italia S.p.A. in July 2018, renaming it HR Parcel in 2020. HR Parcel serves as the national courier subsidiary providing parcel delivery services (Parcel Economy Plus) across Italy, giving Sailpost both postal and parcel distribution capabilities.

Scale indicators8 records

Recent moves7 records

Expansion highlights6 records

Broad incumbents

• Poste Italiane: Italy's universal service postal provider and dominant incumbent across letters, parcels, financial services, and now logistics. Directly comparable on every postal product in Sailpost's catalog and the primary competitor Sailpost positions against, especially in the License A1 judicial notification opportunity.
• UPS Italy: Italian subsidiary of UPS providing domestic and international parcel, freight, and supply-chain services. Comparable to Sailpost on B2B parcel and logistics but operating as part of a much larger global network.
• DHL Express Italy: Italian operations of DHL's global express and parcel network, serving enterprise cross-border shipping needs. Broad incumbent in the same logistics category, competing for premium and international-parcel Italian volumes.
• FedEx Italy: Italian operations of FedEx's global parcel and express network (including legacy TNT Italy). Competes in the international and time-sensitive parcel segment that overlaps with Sailpost's Posta Estera and Parcel Economy Plus.

Emerging players

• Nexive Group: One of the few Italian operators to hold the A1 special license alongside Sailpost for judicial notifications, making it the most direct competitor in Sailpost's highest-margin segment. Emerging but specific overlap on the same ~€360M regulated market.
• Amazon Logistics Italy: Amazon's in-house Italian last-mile delivery network serving its own marketplace. Emerging competitor for the B2C parcel volumes that drive HR Parcel's growth, though vertically integrated and not directly substitutable for enterprise clients.

Regional players

• PosteGo / Punto Poste Network: Poste Italiane's franchised tobacconist-and-retail pickup point network serving as the dominant alternative distribution channel for parcel drop-off/pickup. Operates only in Italy but sets the bar for convenience-based coverage that Sailpost's 590+ Punto Posta network directly competes against.

Direct peers

• BRT (Bartolini): One of Italy's largest B2B/B2C parcel and logistics operators with extensive domestic distribution. Direct competitor in parcel delivery and line-haul logistics alongside Sailpost's HR Parcel and Linehaul services.
• GLS Italy: Italian arm of the pan-European GLS parcel network, offering domestic and cross-border B2B/B2C parcel services. Competes directly with HR Parcel for enterprise and e-commerce parcel contracts in Italy.
• SDA Express Courier: The parcel and express courier subsidiary of Poste Italiane, operating nationwide B2B/B2C parcel delivery. Closest peer to Sailpost's HR Parcel business and a head-to-head competitor for Italian e-commerce, GDO, and enterprise parcel volumes.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights5 records

Customer concentration

• Facebookfacebook.com/Sailpostofficial
• Instagraminstagram.com/sailpost_official/?hl=it

Compliance7 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries1 record

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Sailpost