HR Parcel

What HR Parcel does

HR Parcel S.r.l. is a private Italian courier and last-mile delivery company headquartered in Francolino di Carpiano (Milan). It operates as the dedicated courier subsidiary of the Sailpost Group, providing nationwide parcel delivery, e-commerce logistics, warehousing, fulfillment, and value-added services across Italy. The company serves a hybrid customer base spanning B2B e-commerce businesses, fashion and apparel brands, international e-commerce sellers entering Italy, B2B shippers, B2C consumers, and omnichannel retailers, with primary use cases in integrated fulfillment and last-mile delivery.

The core technology stack consists of a logistics management IT system with API integration for e-commerce platforms, a real-time Track&Trace system, and the Lory Telegram chatbot (developed by third-party vendor Holocron S.r.l.) that automates customer service for shipment tracking, address changes, and redelivery scheduling. Operational infrastructure comprises 3 strategic sorting hubs in northern, central, and southern Italy, 130 transit points, and a network of 1,000+ drivers, supplemented by a non-exclusive courier/distributor partner program. ISO 9001:2015 certification (renewed November 2025) covers logistics, storage, and parcel delivery operations.

Revenue is generated primarily through transaction fees on courier and delivery services, managed services for warehousing and fulfillment, professional services for customized packaging and labelling, transaction fees for COD management with 5-day fund transfers, and service/revenue sharing with the partner network. Pricing is quote-based and billed pay-as-you-go, with no publicly disclosed rate cards. The company projects EUR 16 million in 2025 standalone turnover, within the Sailpost Group's EUR 90 million consolidated turnover.

Name

HR Parcel

Legal name

HR PARCEL S.r.l.

Website

https://hrparcel.com

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

11–50 employees

Short description

HR Parcel is an Italian courier and last-mile delivery company operating as the courier subsidiary of the Sailpost Group, providing nationwide parcel delivery, e-commerce fulfillment, warehousing, COD management, and value-added logistics services to B2B merchants and B2C consumers across Italy.

Ownership category

akta.pro rank

Product category

Courier and Logistics Services

NAICS

Couriers and Express Delivery Services (4921), Couriers and Express Delivery Services (49211), General Warehousing and Storage (49311)

SIC

Trucking & Courier Services (No Air) (4210), Public Warehousing & Storage (4220)

akta.pro primary industry

Local Document & Small Parcel On‑Demand Courier (TLAAADAA)

akta.pro secondary industries

Parcel Inject / Postal Workshare (Last-Mile Handoff) (TLAAACAJ), E-commerce Parcel Consolidation & Injection (Zone-Skipping, USPS/Postal Injection) (TLAAAFAL), Workplace / Office Parcel Locker Solutions (TLAAAMAE)

Keywords

• Courier services
• Last-mile delivery
• E-commerce fulfillment
• Parcel tracking
• Warehouse management

Headquarters

HQ city

Francolino

HQ country

Italy

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Courier and Delivery Services: Core revenue stream from domestic courier services in Italy including home delivery, express delivery, and out-of-home delivery through PUDO points and lockers. Services are priced based on shipment characteristics and destination.
2. Fulfillment and Warehousing: Full logistics fulfillment services including goods receipt at hubs, storage, order picking and packing, and shipping. Revenue generated from storage and handling fees.
3. Custom Packaging and Labelling: Personalized packaging and labelling services offered from the Milan hub, providing additional revenue from value-added logistics services.
4. Cash on Delivery (COD) Management: Collection and transfer of cash payments from recipients to merchants within 5 working days. Fees apply for this collection service.
5. Partner Program: Revenue sharing and service fees from partner network of courier/distributor partners who use the HR Parcel brand and network infrastructure.

Pricing tiers

Go-to-market motion3 records

Distribution channels3 records

Marketing channels4 records

Core offering

HR Parcel is a private Italian courier and logistics company operating within the Sailpost Group, offering nationwide parcel delivery, e-commerce fulfillment, warehousing, and last-mile distribution services. The company specializes in home delivery, out-of-home delivery via PUDO points and parcel lockers, cash-on-delivery (COD) management with 5-day fund transfers, and API-integrated e-commerce logistics solutions supported by 3 strategic hubs, 130 transit points, and over 1,000 drivers.

Product overview

HR Parcel is a private courier and logistics company operating within the Sailpost Group, offering a comprehensive suite of logistics services across Italy. The core product portfolio is centered on a platform-based e-commerce logistics solution with API integration capabilities, complemented by a range of delivery services including Home Delivery, Out-of-Home Delivery (PUDO and lockers), Track&Trace, Two Delivery Attempts, and Delivery/Storage Centres. Optional add-on modules include Customised Packaging and Labelling, Cash on Delivery Management, Express Delivery, Pre-contact notifications, Customer Care, Warehousing Management, and Recipient Identity Verification. The company operates 3 strategic sorting hubs (North, Centre, South of Italy) with 130 transit points and over 1000 drivers, serving both B2B and B2C customers nationwide.

Differentiator

Problem solved

Functional benefit

Products and services

• Home Delivery

Quantifiable outcome

• COD funds transferred within 5 working days
• +2 more outcomes

Segments6 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature3 records

Partnerships

One partnership is on record.

• Sailpost GroupcoreStrategic or Co-development PartnerHR Parcel is the courier subsidiary of the Sailpost Group, specializing in last-mile transportation and distribution. The company is fully integrated with Sailpost's logistics network, enabling nationwide shipment management. HR Parcel also handles the logistics of Sailpost's mail correspondence, managing movement between postal agencies and sorting centers. Sailpost Group reported 90 million EUR turnover in 2025.

Scale indicators7 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• DHL Express Italy: DHL Express offers time-definite international and domestic express shipping in Italy, including for e-commerce shippers via DHL eCommerce. It competes with HR Parcel for higher-value B2B and international-e-commerce shipments that require cross-border capability.
• Poste Italiane: Italy's national postal operator and parent of SDA; provides universal postal service plus express parcel, PUDO/lockers, and COD through its network of post offices. The incumbent broad-spectrum player against which HR Parcel positions itself as a specialized, agile alternative.
• FedEx Italy: FedEx operates express parcel and freight services in Italy, with growing e-commerce and PUDO offerings via the TNT integration. It is an incumbent competitor for cross-border and time-sensitive Italian shipments where HR Parcel lacks the international backbone.
• UPS Italy: UPS provides domestic parcel, express, and supply-chain services in Italy, including contract logistics and returns management. As a global integrator with Italian ground operations, it is a comparable broad-scope alternative for enterprise shippers weighing HR Parcel.

Direct peers

• GLS Italy: GLS operates one of Europe's largest parcel networks with deep Italian coverage, including B2B/B2C delivery, PUDO network 'ParcelShop', COD, and e-commerce integrations. It competes directly with HR Parcel for medium-volume Italian merchants seeking national reach with tracking and flexible delivery options.
• BRT (Bartolini): BRT is the largest private Italian courier and part of the DPDgroup, offering domestic parcel delivery, PUDO/locker, COD, and e-commerce logistics. Direct head-to-head competitor of HR Parcel in the Italian B2B and B2C parcel market with overlapping product set (home delivery, returns, tracking).
• SDA Express Courier: SDA is the express-courier subsidiary of Poste Italiane, the same structural analog HR Parcel holds inside the Sailpost Group. SDA offers domestic express parcel, COD, PUDO, and e-commerce logistics across Italy with nationwide postal-network integration — a near-perfect parallel for HR Parcel's positioning.

Regional players

• Nexive: Nexive is an Italian private postal and courier operator delivering mail, parcels, and integrated logistics across Italy, closely comparable in scale and postal-network integration to Sailpost (HR Parcel's parent). As a regional postal competitor it overlaps HR Parcel's addressable customer base.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/hrparcel

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about HR Parcel