Travelance
- Company typePrivate
- Founded2013
- HeadquartersHamilton, Canada
- Headcount11–50
- GTM typeB2C
- OfferingServices
What Travelance does
Travelance Inc., founded in 2013 and headquartered in Hamilton, Ontario, is a Canadian insurance distributor specializing in travel and emergency medical insurance products for visitors to Canada, travelling Canadians, international students, and families seeking student accident coverage. The company offers four core product lines — Visitors to Canada Emergency Medical Insurance (VTC) with Essential and Premier tiers, Travel Right Insurance Plans (TRIPs) including a Youth sub-plan and All-Inclusive Canada coverage, Student Accident Plan (SAP), and International Student Travel Insurance Policy (ISP) with Smart and Smart-Plus tiers — all underwritten by Old Republic Insurance Company of Canada. Pricing varies by age, coverage amount, deductible, duration, and health status, with monthly payment options available for long-duration VTC policies and fixed pricing on SAP ($49.99/year).
The company's technology platform consists of a quote generation portal (quote.travelance.ca), the MyTL broker portal for partner self-service, an electronic claims submission system (eClaims), and an online training platform with CE accreditation for brokers. All products are sold through a hybrid distribution model: a direct-to-consumer online quote-and-buy channel and an indirect channel comprising more than 10,000 licensed insurance brokers, travel agents, and agencies across Canada. The company supports partners and customers in 23+ languages and provides 24/7 worldwide multilingual travel assistance. Travelance holds BBB accreditation, is registered with the Autorité des marchés financiers (AMF) in Quebec (Client Number 601870), and operates exclusively within the Canadian market.
Travelance earns revenue through commissions on insurance products underwritten by Old Republic, generated via its broker network and direct online channel. Its customer segments span visitors requiring super-visa-eligible coverage, Canadians travelling domestically or abroad, international students, youth travellers, and families, with 100,000+ clients served since inception and an over-90% claims paid rate. The company is privately held, bootstrapped, and founder-operated, with no disclosed external funding, M&A activity, or leadership changes in the source data.
Travelance firmographics
Firmographics- Name
- Travelance
- Legal name
- Travelance Inc.
- Website
- https://travelance.ca
- Company type
- Private
- Founded year
- 2013
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Ownership category
- akta.pro rank
Travelance industry classification
Industry- Product category
- Travel Insurance
- NAICS
- Agencies, Brokerages, and Other Insurance Related Activities (5242), Insurance Agencies and Brokerages (52421)
- SIC
- Insurance Agents, Brokers & Service (6411), Accident & Health Insurance (6321)
- akta.pro primary industry
- Travel Medical Insurance (Individual) (FSAIAEAI)
- akta.pro secondary industries
- Student & Study-Abroad Travel/Accident Insurance (FSAJAJAJ), International Student Health & Travel Insurance (EDAIAMAA)
Keywords
Where Travelance is headquartered
LocationHeadquarters
- HQ city
- Hamilton
- HQ country
- Canada
- HQ region
- North America
Offices1 record
Markets served
Travelance business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Others
Revenue model
- Insurance Distribution / Brokerage: Travelance operates as an insurance distributor earning commissions from Old Republic Insurance Company of Canada on insurance products sold through their broker network and direct channels. Products include Visitors to Canada Emergency Medical Insurance, Travel Right Insurance Plans, Student Accident Plan, and International Student Travel Insurance Policy.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Student Accident Plan - $49.99 per year fixed price |
| Subscription | Pay-as-you-go | Youth Travel Insurance - starting at $38 for 3-day trip |
| Subscription | Monthly | Visitors to Canada Emergency Medical Insurance - Essential and Premier Plans |
| Subscription | Annual | Travel Right Insurance Plans (TRIPs) - up to $10M emergency medical coverage |
| Subscription | Pay-as-you-go | International Student Travel Insurance - $2,000,000 overall limit |
Go-to-market motion2 records
Distribution channels2 records
Marketing channels5 records
Travelance product offering
Product offeringCore offering
Travelance is a Canadian insurance distributor that sells a portfolio of travel, visitor, and student insurance products underwritten by Old Republic Insurance Company of Canada. Its core offerings include Visitors to Canada Emergency Medical Insurance (VTC), Travel Right Insurance Plans (TRIPs), Student Accident Plan (SAP), and International Student Travel Insurance Policy (ISP), distributed through a direct online portal and a network of over 10,000 licensed insurance brokers across Canada.
Product overview
Travelance is an insurance distributor offering a portfolio of four core travel and emergency medical insurance products underwritten by Old Republic Insurance Company of Canada. The product suite includes: Visitors to Canada Emergency Medical Insurance (VTC) with Essential and Premier tiers for visitors and super visa applicants; Travel Right Insurance Plans (TRIPs) with Travel, Youth, and All-Inclusive Canada sub-categories for Canadians travelling domestically or internationally; Student Accident Plan (SAP) providing accident coverage for children and students; and International Student Travel Insurance Policy (ISP) with Smart and Smart-Plus tiers for international students studying in Canada. All products are accessible through an online quote and broker portal, with select plans offering monthly payment options. The company distributes through a network of over 10,000 licensed insurance brokers across Canada, supported by 24/7 multilingual travel assistance.
Differentiator
Problem solved
Functional benefit
Products and services
- Visitors to Canada Emergency Medical Insurance (VTC) Emergency medical insurance for non-Canadian residents visiting Canada and individuals not eligible for government health insurance plans (GHIP). Super visa eligible when purchased according to Canadian government requirements. Offers Essential and Premier tiers with coverage amounts from $25,000 to $150,000 and durations up to 558 days.
- Travel Right Insurance Plans (TRIPs) Travel insurance for Canadians travelling outside their home province/territory or outside Canada with valid GHIP/UHIP. Includes single trip and multi-trip (annual) options across Travel, Youth (for travelers under 30), and All-Inclusive Canada sub-categories, covering emergency medical, trip cancellation/interruption, baggage, and evacuation.
- Student Accident Plan (SAP) Accident insurance providing financial protection for families against costs arising from a child's or student's physical accident. Priced at $49.99 per year, covers eligible children and students over 6 months and under 26 years of age with over 20 benefits available. Not available in Quebec.
- International Student Travel Insurance Policy (ISP) Comprehensive travel insurance for international students studying at Canadian schools, covering eligible spouses and dependents. Offers Smart Plan (for healthy students with no pre-existing conditions) and Smart-Plus Plan (includes coverage for stable pre-existing conditions controlled for 90+ days). Maximum limit of $2,000,000 with coverage up to 365 days per policy.
Quantifiable outcome
- Over 90% claims paid rate
- +3 more outcomes
Companies that use Travelance
Customer profileNamed customers5 records
Segments5 records
Ideal customer profiles6 records
Travelance technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration5 records
Feature5 records
Travelance partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Old Republic Insurance Company of CanadacoreOld Republic Insurance Company of Canada (part of Old Republic International, one of the 50 largest publicly held insurance operations in North America) underwrites all Travelance insurance products including Visitors to Canada Emergency Medical Insurance Plans, Travel Right Insurance Plans, and Student Accident Plan. Has been providing insurance solutions since 1887 and travel insurance since 1978. Located in Hamilton, Ontario.
Scale indicators4 records
Recent moves6 records
Expansion highlights5 records
Travelance competitors and assessment
Company assessmentDirect peers
- TuGo: TuGo is a Canadian travel insurance specialist selling visitor, student, and outbound Canadian travel insurance through both direct and broker channels, making it the closest direct comparable to Travelance in product mix, customer segments, and distribution model.
- Pacific Blue Cross Travel Insurance: Pacific Blue Cross offers travel medical insurance for visitors to Canada and outbound Canadian travellers through provincial Blue Cross plans, directly overlapping Travelance's VTC and TRIPs product lines and broker distribution in western Canada.
- GMS Insurance (Group Medical Services): GMS is a Canadian not-for-profit insurer offering visitor-to-Canada and travel medical insurance, with a strong Saskatchewan broker network — directly comparable to Travelance in core product offering and broker-led distribution.
- TIC Travel Insurance: TIC is a Canadian travel insurance specialist selling visitor, student, and outbound travel coverage through broker channels, closely matching Travelance's product portfolio and broker-driven GTM in the Canadian market.
- 21st Century Travel Insurance: 21st Century Travel Insurance is a Canadian travel insurance provider selling visitor and outbound traveller policies via broker and direct channels — a comparable niche travel insurance distributor operating in the same regulatory environment as Travelance.
- Destination Travel Insurance: Destination Canada is a Canadian travel insurance distributor selling visitor-to-Canada, student, and outbound travel policies through brokers — closely comparable to Travelance across product mix, broker distribution, and target segments.
Broad incumbents
- Manulife Travel Insurance: Manulife is one of Canada's largest insurance carriers, offering travel medical insurance for visitors and Canadians alongside life, health, and wealth products. It competes with Travelance in the same product categories but with much broader distribution and capital.
- Allianz Travel Insurance Canada: Allianz Travel is a global travel insurance provider operating in Canada, offering visitor and outbound travel medical coverage. As a global incumbent, it overlaps with Travelance's product set but operates at significantly greater scale and with broader geographic reach.
- Sun Life Travel Insurance: Sun Life Financial offers travel medical insurance products in Canada as part of its broader insurance and wealth management portfolio. It competes with Travelance on visitor and outbound travel insurance but has materially larger scale and brand recognition.
- iA Financial Group (Industrial Alliance) Travel Insurance: iA Financial Group is a major Canadian insurer offering travel medical and insurance-of-persons products, directly competing with Travelance's VTC and outbound traveller products while operating a much larger, diversified insurance business.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat3 records
Key risks6 records
Key highlights7 records
Customer concentration
Travelance social profiles
Digital presenceTravelance compliance and trust
Trust signalCompliance6 records
Travelance financial estimates
Financial estimateRevenue estimate
Valuation estimate
Travelance leadership team
Management profileNumber of profiles
Travelance funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Travelance M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Travelance
What does Travelance do?
Travelance is a Canadian insurance distributor that sells a portfolio of travel, visitor, and student insurance products underwritten by Old Republic Insurance Company of Canada. Its core offerings include Visitors to Canada Emergency Medical Insurance (VTC), Travel Right Insurance Plans (TRIPs), Student Accident Plan (SAP), and International Student Travel Insurance Policy (ISP), distributed through a direct online portal and a network of over 10,000 licensed insurance brokers across Canada.
Is Travelance a public or private company?
Travelance is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Travelance founded?
Travelance was founded in 2013. It employs 11 to 50 people.
Where is Travelance based?
Travelance is headquartered in Hamilton, Canada, in the North America region.
How does Travelance make money?
One revenue line is on record: insurance Distribution / Brokerage.
Who are Travelance's main competitors?
Direct peers on record are TuGo, Pacific Blue Cross Travel Insurance, GMS Insurance (Group Medical Services), TIC Travel Insurance, 21st Century Travel Insurance and Destination Travel Insurance. Broad incumbents are Manulife Travel Insurance, Allianz Travel Insurance Canada, Sun Life Travel Insurance and iA Financial Group (Industrial Alliance) Travel Insurance.
Does Travelance have an API?
No public API is recorded for Travelance.
What industry is Travelance in?
Travelance's product category is Travel Insurance. Its primary akta.pro industry code is FSAIAEAI, Travel Medical Insurance (Individual), with a secondary code of FSAJAJAJ, Student & Study-Abroad Travel/Accident Insurance. Its NAICS code is 5242 and its SIC code is 6411.