Unistar LC

What Unistar LC does

Unistar LC d.o.o. is a Slovenia-headquartered IT services and solutions provider established in 1990 and operating under the ACTUAL I.T. group, which in 2025 became 70%-owned by Telelink Business Services (TBS) and 30%-held by Italian DBA Group. The company delivers custom IT services, managed IT infrastructure, private cloud (IaaS/PaaS/SaaS/SECaaS/STaaS/DRaaS/DaaS), network solutions, equipment servicing, and 24/7 SOC-as-a-Service to mid-to-large enterprises and public-sector clients primarily in Slovenia, Croatia, Serbia, and Bosnia and Herzegovina, with cross-border projects in Malta, Morocco, and Saudi Arabia.

Its portfolio combines general-purpose IT services with several proprietary platforms that target specific verticals: PORT-Line for port logistics (PCS, MSW, TOS, WMS, VBS, RSS, BLL, POCC, DMS); Energy4Mobility (E4M) for fuel station operations (HOS, POS, OPT); PPCC for real-time multi-site manufacturing monitoring; and Chaty / Pro.Cloud AI for sovereign enterprise AI services. SAP solutions are delivered through sister company ITELIS. Commercial motion is built on direct enterprise field sales, an inside-sales channel for mid-market and service desk work, and co-sell with IBM, SAP, Check Point, Lenovo, Cisco, Fortinet, Trend Micro, Veeam, and Red Hat. Customer anchors include Luka Koper, Luka Bar, Port of Rijeka, Transport Malta, Raycap, and MOL Petrol.

Revenue is generated through a mix of recurring managed-services subscriptions, usage-based private-cloud consumption, hardware resale, custom-software project work, and pay-as-you-go field-service billing at EUR 45-75/hour. Vendor validation includes the 2024 IBM Ecosystem Excellence Award and two Check Point MSSP Partner of the Year awards (2024, 2026), underscoring the company's positioning as a long-tenured regional integrator with growing depth in cybersecurity and sovereign AI.

Name

Unistar LC

Legal name

Unistar LC d.o.o.

Website

https://unistarpro.si

Company type

Private

Founded year

1990

Operating status

Operating

Headcount range

101–250 employees

Short description

Unistar LC is a Slovenian IT services provider and ACTUAL I.T. group subsidiary delivering managed IT, private cloud, cybersecurity (SOC), and proprietary vertical platforms (PORT-Line, E4M, PPCC) plus sovereign AI products (Chaty, Pro.Cloud AI) to enterprises and public-sector clients across Southeast Europe.

Ownership category

akta.pro rank

Product category

Managed IT Services & Cybersecurity

NAICS

Computer Systems Design and Related Services (54151), Custom Computer Programming Services (541511), Computer Facilities Management Services (541513)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371)

akta.pro primary industry

ITSM Platform Implementation & Administration (ServiceNow/JSM/BMC/etc.) (BPAEAJAC)

akta.pro secondary industries

Enterprise Application License Advisory, Vendor Management & Optimization (BPAEAGAO), IT Asset Lifecycle Services (Procure-to-Retire) (BPAEAOAF), IT Incident, Problem & Change Management Platforms (HDAEALAI), Backup & DR Software Implementation & Managed Platforms (BPAEALAI), Core ERP Suites (Financials, Procurement, Projects) (HDAEAEAA)

Keywords

• Managed IT services
• Private cloud infrastructure
• Cybersecurity operations
• Port logistics software
• Custom software development

Headquarters

HQ city

Ljubljana

HQ country

Slovenia

HQ region

Europe

Offices6 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. IT storitve upravljanja (IT Managed Services): Vzpostavitev storitve zunanjega upravljanja IT, proaktivno vzdrževanje, nadzor infrastrukture in podpora končnim uporabnikom 24/7. Stroškovna učinkovitost za stranke, redni mesečni prihodek za podjetje.
2. Privatni IT oblak: IT-infrastruktura, platforma, programska oprema, varnost, podatkovno skladišče, varnostna kopija in namizje kot storitev (SECaaS, STaaS, DRaaS, DaaS). Plačilo po porabi strežniških kapacitet.
3. Prodaja strojne opreme: Prodaja računalniške opreme (Lenovo, IBM, Medion) in strežniških sistemov, vključno z IBM Flash Systems, IBM Fusion in IBM Storage Defender.
4. Servis računalniške opreme: Pooblaščeni servis za blagovne znamke Lenovo, IBM, Lexmark, PocketBook, XYZ (3D tiskalniki), Medion. Garancijski in pogarancijski servis.
5. Razvoj programske opreme po meri: Razvoj prilagojenih IT rešitev: transportno-logistične platforme (PORT-Line), rešitve za bencinske servise (E4M), SAP rešitve.
6. Kibernetska varnost (SOC, penetration testiranje): SOC-as-a-Service, zunanji in notranji varnostni pregledi, penetracijski testi, revizije informacijskih sistemov, varnostni pregledi spletnih in mobilnih aplikacij, simulacija socialnega inženiringa (ASAP), red team.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels8 records

Core offering

Unistar LC (part of the ACTUAL I.T. group) provides managed IT services, a private cloud platform, and a 24/7 Security Operations Center (PRO.SOC) for mid-sized and enterprise customers in Slovenia and the wider region. Alongside these infrastructure services it sells and services IT hardware (Lenovo, IBM, Lexmark, Medion) and develops proprietary industry software such as the PORT-Line port/maritime logistics suite and the Energy4Mobility fuel-station management suite. Newer offerings include the Chaty enterprise AI chatbot, PRO.Cloud AI sovereign AI-as-a-Service, and PPCC real-time production monitoring.

Product overview

Unistar LC is part of the ACTUAL I.T. Group and provides a broad portfolio of IT services and solutions organized into several core product/service pillars: IT infrastructure services including private cloud (Privatni IT oblak), managed IT services, equipment servicing, network solutions, monitoring systems, and a service desk (EVT); cybersecurity services including a SOC (Security Operations Center) and related offerings from sister company PRO.Astec covering penetration testing, information security consulting, and business continuity; and industry-specific solutions including Energy4Mobility (E4M) for fuel station management and PORT-Line (TNL) for port and maritime logistics. The company also offers AI-powered products including the Chaty enterprise chatbot platform, Pro.Cloud AI secure AI-as-a-Service, and PPCC production monitoring, all as part of its broader digital transformation portfolio.

Differentiator

Problem solved

Functional benefit

Brands

• PRO.SOC: Security Operations Center service providing managed threat detection and response (SOCaaS).
• EVT - Enotna vstopna točka

Products and services

• PRO.SOC (Security Operations Center / SOCaaS) Managed security operations center delivering 24/7 cybersecurity monitoring, threat detection and incident response for client organizations, providing SOC capability without the cost and complexity of building an internal SOC.
• Private IT Cloud (Privatni IT oblak) Private cloud platform offering dynamically scalable IT infrastructure (IaaS), platform (PaaS), software (SaaS), security (SECaaS), data warehouse (STaaS), disaster recovery (DRaaS), desktop (DaaS), hosting, and PRO.Nadzor monitoring services.
• IT Service Management Outsourced IT service management providing service desk setup, proactive maintenance, infrastructure monitoring and end-user support 24/7, designed to reduce costs, increase efficiency and free internal IT staff.
• Equipment Service Center Authorized service for Lenovo, IBM, Lexmark, PocketBook, XYZ (3D printers) and Medion hardware, offering warranty and post-warranty repairs, regular maintenance and fast turnaround with a publicly disclosed service price list.
• Monitoring Systems (Nadzorni sistemi) IT infrastructure and service monitoring service providing a transparent web interface for real-time visibility into the status and availability of monitored devices, systems and services, with automated notifications on issues or deviations.
• Custom Network Solutions (Mrežne rešitve po meri) Custom network design, deployment and upgrade services covering LAN/WLAN, identity management, firewalls and communication systems using modern, reliable equipment for optimal data throughput.
• EVT - Single Point of Contact (Enotna vstopna točka) Service desk and ticket management system providing omnichannel support intake, ticket classification and ranking, diagnostics, knowledge base, external partner communication, request tracking, satisfaction surveys and reporting/analytics.
• PRO.OffSec - Cybersecurity Services Offensive security offering from PRO.Astec providing external and internal penetration testing, web and mobile application reviews, source code review, social engineering simulation (ASAP), red team exercises and risk analysis (ARAT, TISAX) by certified ethical hackers.
• Information Security & Compliance Services PRO.Astec offering covering IT security consulting, IT security integration, vulnerability and risk management, IT security operations and establishment of management systems (SUVI, SUNP, GDPR, TISAX, SVK), business impact analysis (RA, BIA, DPIA) and compliance analysis.
• Business Continuity & Security Consulting PRO.Astec service covering business continuity management (SUNP), business impact analysis, competency testing for NP, project management, information system audits, DPOaaS, CISOaaS and ITSM/SD setup with the OmniTracker tool.
• PORT-Line (TNL - Transport & Logistics) Integrated suite of port and maritime logistics solutions covering Port Community System (PCS), Work Force Management (WFM), Warehouse Management (WMS), Terminal Operating System (TOS), Maritime Single Window (MSW), Document Management (DMS), Vehicle Booking (VBS), Rail Shunting (RSS), Billing (BLL) and Port Operations Control Centre (POCC).
• Energy4Mobility (E4M) Fuel station management suite with HOS (Head Office System) for centralized multi-station management, POS (Point of Sale) with touch-screen interface and OPT (Outdoor Payment Terminal) supporting contactless and mobile payments and loyalty programs.
• Chaty AI Chatbot Platform Enterprise conversational AI chatbot platform providing AI agents for customer support, IT helpdesk, HR assistant and call center automation; deployable on-premise or in a private cloud, with role-based access control and audit trails.
• Pro.Cloud AI Secure AI-as-a-Service platform delivered in the private cloud that supports AI use while maintaining data sovereignty and European regulatory compliance, with ISO 42001 and ISO 27001 aligned governance frameworks.
• PPCC - Production Process Control Center SAP-based production monitoring solution providing real-time oversight of manufacturing processes across multiple locations, enabling faster deviation detection and more effective production planning.

Quantifiable outcome

• Z rešitvijo PPCC podjetja hitreje prepoznajo odstopanja, učinkoviteje načrtujejo delo in sprejemajo boljše odločitve.
• +1 more outcomes

Named customers7 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability9 records

Feature7 records

Partnerships

Ten partnerships are on record, tiered core and major.

• IBMcoreTechnology or IntegrationVodilni tehnološki partner za prodajo IBM Flash Systems, IBM Fusion, IBM Storage Defender in IBM Storage rešitev. Unistar je prejel nagrado IBM Ecosystem Excellence Award 2024 za izjemne dosežke na področju inovativnosti in implementacije IBM rešitev.
• SAPcoreTechnology or IntegrationPartner za SAP ERP rešitve in storitve prek podjetja ITELIS znotraj skupine ACTUAL I.T. Specializacija za SAP rešitve za upravljanje virov, SAP Public Cloud ter SAP Activate metodologijo.
• Check Point Software TechnologiescoreTechnology or IntegrationGold/flagship partner za kibernetsko varnost. Dvakratna prejemnica nagrade 'Partner of the Year for Managed Security Service Provider' (2024, 2026). Sodelovanje na Check Point Cybersecurity Day z lastnimi predavanji.
• LenovomajorTechnology or IntegrationPartner za prodajo Lenovo računalniške opreme in Lenovo Hybrid AI infrastrukturne rešitve za uvajanje umetne inteligence v podjetjih.
• CiscomajorTechnology or IntegrationSodelovanje prek distributerjev ALEF in Ingram Micro za Cisco omrežne rešitve: Cisco ISE (nadzor dostopa do mreže), Cisco EVPN VXLAN, Cisco networking.
• FortinetmajorTechnology or IntegrationPartner za FortiDLP rešitev za preprečevanje uhajanja podatkov in upravljanje notranjih tveganj z uporabo umetne inteligence.
• Trend MicromajorTechnology or IntegrationPartner za Trend Micro NDR/XDR rešitve za celostno detekcijo in odziv na kibernetske grožnje.
• VeeammajorTechnology or IntegrationPartner prek distributerja ALSO za Veeam varnostne rešitve in immutable backup rešitve (Veeam v13) za kibernetsko odpornost podatkov.
• Red HatmajorTechnology or IntegrationPartner za Red Hat OpenShift za kontejnerizirano AI platformo on-premise z namenom suverene AI infrastrukture.
• Telelink Business Services (TBS)coreStrategic or Co-development PartnerMednarodni tehnološki partner s sedežem v Bolgariji (prisotnost v več kot 10 državah: Nemčija, Anglija, ZDA, regija JV Evrope). Vstop v lastniško strukturo ACTUAL I.T. group v razmerju 70% TBS in 30% DBA. Specializacija: kibernetska varnost, IKT omrežja, podatkovni centri, skladnost ter razvoj namenskih poslovnih rešitev.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• IBM: Global enterprise technology vendor and core Unistar partner (IBM Ecosystem Excellence Award 2024). IBM's own services organization competes with Unistar for large enterprise and public-sector deals while supplying the underlying storage and platform stack Unistar sells.
• Atos: Global IT services and digital transformation incumbent with active SEE and Adriatic presence, competing for the same large enterprise and public-sector managed services, cybersecurity and cloud modernization contracts Unistar targets.
• SAP: Global ERP vendor and Unistar partner through sister company ITELIS. SAP's own consulting arm and SI ecosystem overlap with Unistar's ERP/PPCC and SAP Public Cloud practices in the same enterprise and public-sector market.
• Telelink Business Services (TBS): Bulgarian-headquartered international technology group and now 70% owner of ACTUAL I.T./Unistar LC. TBS delivers cybersecurity, networking, data center and custom software across 10+ countries — a broader incumbent that wraps and now controls Unistar's regional delivery capability.

Regional players

• DBA Group: Italian management consulting and engineering group holding the residual 30% of ACTUAL I.T. alongside TBS. DBA's technology and engineering services overlap with Unistar's portfolio, and its cross-border Italian/EU positioning makes it a thematic regional peer rather than a direct local competitor.

Direct peers

• Comtrade: Slovenia-founded IT solutions and services group with broad managed services, software engineering and system integration capabilities serving enterprise and public-sector clients across SEE — directly comparable to Unistar LC's core MSP and integration business in the same home geography.
• Asseco SEE: Southeastern European arm of Asseco Group delivering banking, enterprise and public-sector IT solutions across the Balkans — closely comparable to Unistar LC's vertical software and integration work in the same regional footprint.
• S&T Group (incl. S&T Slovenia): Central and Eastern European IT services and solutions provider with strong presence in Slovenia and the Adriatic, offering managed services, cybersecurity and industry solutions — a direct horizontal peer given overlapping services, geography and enterprise/government focus.
• Mainframe (Slovenia): Slovenian IT services and solutions company offering managed IT, cloud and integration services to enterprise and public-sector clients — a closely sized and scoped domestic peer with overlapping service portfolio.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/unistar-lc-d-o-o--ljubljana
• Facebookfacebook.com/UnistarLC

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Unistar LC