MicroLink Computers

What MicroLink Computers does

MicroLink Computers, trading as Microlink, is a UK-based assistive technology and accessibility solutions provider founded in 1992 and headquartered in Chandler's Ford. The company delivers an end-to-end Workplace Adjustment Service (anchored by its MiCase case-management platform) that combines assistive technology hardware, software, professional assessments, and case-managed implementation for corporate and public-sector clients across banking, legal, pharmaceutical, and government verticals. Service tiers (one to three), multi-year SLA-driven contracts, and a documented return of £2.50 per £1 invested form the commercial spine of the offering.

The technology stack combines proprietary tools with third-party assistive technology partnerships. In-house assets include MiCase (case management), DeepMyna (AI-driven captioning with accent learning, in development), ETHEREAL (ASD social-navigation app, in development), ALPACA (game-based phonemic literacy screening), and the Neuroinclusive Classroom philosophy. Adjacent services span neurodiversity coaching, digital accessibility and PDF remediation to WCAG 2.2 AA, built-environment accessibility, accessible recruitment, and the MiShop e-commerce storefront for assistive products. The company holds Microsoft Gold Partner status and ISO 9001, 27001, and 45001 certifications, and has been a UK Disability Confident Leader since 2014.

The business is privately held and founder-owned (CEO Dr Nasser Siabi OBE and co-founder Vee Ganjavian), with no external equity disclosed. Revenue is generated primarily through enterprise managed services and professional services engagements, supplemented by retail e-commerce. Disclosed turnover was £9.6m in 2025, down from £11.4m in 2024, with historical revenue between £9.1m and £11.4m since 2021. In 2025 the company expanded into India, the United States, and the MENAT region, and operates dedicated education, DSA, and corporate channels.

Name

MicroLink Computers

Legal name

Microlink PC (UK) Ltd

Website

https://microlinkpc.com

Company type

Private

Founded year

1992

Operating status

Operating

Headcount range

51–100 employees

Short description

MicroLink Computers is a UK-based assistive technology and workplace adjustment services provider, founded in 1992, serving enterprise, public-sector, and education clients with case-managed accessibility, neurodiversity, and digital compliance solutions.

Ownership category

akta.pro rank

Product category

Workplace Adjustment and Disability Inclusion Services

NAICS

Computer Systems Design and Related Services (54151), Vocational Rehabilitation Services (6243), Computer Training (611420), Computer Training (61142)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming Services (7371), Services-Educational Services (8200), Services-Facilities Support Management Services (8744)

akta.pro primary industry

Assistive Technology (AT) & Accessible Learning Tools (EDALAGAB)

akta.pro secondary industries

Assistive Technology (AT) & AAC Services (EDAJAKAF), Computer Access & Alternative Input (Switch, Eye Gaze, Head/Mouse, Keyboards) (EDAKAIAD), Assistive Hearing & Communication Access (Captioning, Hearing Support, Transcription) (EDAFAKAC), Accessible Testing, Accommodations & IEP/504 Management Platforms (EDAFAKAF), Assistive Technology & Accessible Digital Skills (EDAAAIAK)

Keywords

• Workplace adjustment services
• Assistive technology solutions
• Digital accessibility services
• Neurodiversity support services
• Disability inclusion consulting

Headquarters

HQ city

Chandlers Ford

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Supply Chain, Infrastructure

Revenue model

1. Assistive Technology and Ergonomic Products: Sale and supply of assistive technology hardware, ergonomic aids, and software licensing arrangements to workplace and education clients. Products sold through shop.microlinkpc.com.
2. Workplace Adjustment Services: Award-winning case-managed Workplace Adjustment Service (WPA Service) with SLA-driven end-to-end service covering assessment, product provision, implementation, and review. Offered in three tiers to corporate and public sector clients.
3. Neurodiversity Services: Comprehensive neurodiversity support including workplace needs assessments, diagnostic assessments, strategy coaching (1:1, group, line manager, co-coaching), consultancy, and workshops. Offered to organisations and individuals.
4. Digital Accessibility Services: Full-service digital accessibility solutions including web, mobile, and document remediation. Covers training and coaching, consultation, and fully serviced end-to-end solutions for WCAG compliance.
5. PDF Remediation: Retail PDF remediation service with free checks, complexity assessment, and remediation at standard or complex tiers. Retail remediation capacity of up to 1500 pages per month.
6. Training and Coaching: Professional development and training programmes including Career Enhancing Coaching, Digital Accessibility, Disability Etiquette, Emotional Mastery for Senior Leaders, Building Resilience, and Creating a Sense of Belonging.
7. Built Environment Accessibility: Physical accessibility solutions for the built environment including DDA compliance assessments, signage, lighting, door/access modifications, and accessible bathroom solutions.
8. Education Services: Support for education sector including assistive technology, AT/AI programmes (Be ThAT Teacher, Be ThAT TA), wellbeing programmes (RAW, Emotion Coaching, Deep Leadership), and Youth Justice SEND awards. Also includes DSA support for higher education.
9. Accessible Recruitment Services: Consultancy and training to help organisations create inclusive, accessible recruitment processes. Includes specialist training for recruitment staff, accessible job advertisements, and inclusive onboarding.
10. Disability Confident Service: Guidance and consultancy service helping organisations achieve Disability Confident certification at levels 1, 2, and 3. Includes digital and physical accessibility assessments and recruitment practice review.

Pricing tiers

Go-to-market motion3 records

Distribution channels8 records

Marketing channels12 records

Core offering

MicroLink Computers (trading as Microlink PC (UK) Ltd) delivers case-managed Workplace Adjustment Services (WPA) and MiCase, supported by assistive technology hardware, neurodiversity coaching, digital accessibility remediation (WCAG 2.2 AA and PDF/UA), built environment accessibility audits, accessible recruitment training, and education programmes such as the Neuroinclusive Classroom, Be ThAT Teacher/TA, ALPACA literacy screening, and DSA support. The company combines professional services with assistive technology provisioning for enterprise, public sector, and education clients across the UK.

Product overview

Microlink is a people-focused solutions company offering a comprehensive portfolio of workplace adjustment and education accessibility services. The core offerings include MiCase (flagship workplace adjustment case management service), a full Neurodiversity Services suite (assessments, coaching, consultancy, workshops), Digital Accessibility Services (WCAG-compliant web/mobile/PDF remediation), and the Neuroinclusive Classroom platform. Education products span Be ThAT Teacher/TA programs, ALPACA screening tool, and Raising Attainment with Wellbeing programs. The company also provides Accessible Recruitment, Built Environment, Coaching & Training, Youth Justice SEND, and Disability Confident advisory services, supported by an e-commerce platform (MiShop). Products like ETHEREAL and DeepMyna are currently in development for AI-driven accessibility.

Differentiator

Problem solved

Functional benefit

Products and services

• MiCase Workplace Adjustment Service Flagship case-managed 'reasonable adjustment' service for enterprise, public sector, and education clients, providing end-to-end workplace adjustment case management from referral through assessment, product provision, implementation, and review, delivered under SLA across three service tiers.
• Workplace Adjustment Service (WPA) Award-winning, case-managed Workplace Adjustment Service helping UK employers become accessible and inclusive to disabled people, offered in three SLA-driven tiers with proven outcomes including 76-80% reduction in condition-related absence and 82% productivity uplift.
• Neurodiversity Services Comprehensive neurodiversity support for organisations, including workplace needs assessments, holistic and diagnostic assessments, 1:1, group, line-manager, and co-coaching, consultancy on audits and strategy, and workshop delivery.
• Digital Accessibility Services End-to-end digital accessibility solutions ensuring websites, mobile applications, and PDF documents are compliant with WCAG 2.2 AA standards, including rigorous auditing, training, consultation, and remediation services for enterprise and education clients.
• PDF Remediation Retail PDF remediation service making everyday PDFs accessible and compliant with PDF/UA and WCAG 2.2 AA standards, with free checks, complexity assessments, and tiered pricing for standard versus complex content (including STEM content, merged cells, complex tables, schematics, diagrams, and graphs).
• Built Environment Services Physical accessibility solutions making workplaces and built environments navigable for everyone, including DDA compliance assessments, signage, lighting, accessible doors and bathrooms, and building route optimisation, delivered through site assessments and consultancy engagements across the UK.
• Accessible Recruitment Services Consultancy and training service helping organisations deliver barrier-free recruitment processes through specialist training for recruitment staff, accessible job advertisements, fair interview practices, and inclusive onboarding support.
• Coaching and Training Professional development and training programmes for organisations and individuals, including Career Enhancing Coaching, Digital Accessibility training, Disability Etiquette, Emotional Mastery for Senior Leaders, Building Resilience, and Creating a Sense of Belonging.
• Neuroinclusive Classroom A unifying approach combining assistive technology with the neuroscience of connection to enhance inclusive practice in mainstream classrooms, transforming the role of Teaching Assistants and supporting adaptive teaching for children with SEND and neurodivergent needs.
• Be ThAT Teacher CPD-accredited professional development programme helping educators understand, adopt, and use assistive technology and AI tools to enhance learning experiences for students with SEND and neurodivergent needs in mainstream and special schools.
• Be ThAT TA Professional development course providing Teaching Assistants with thorough knowledge of assistive technology and AI tools to deliver better support for students and teachers in inclusive classroom settings.
• ALPACA Literacy Screening Game-based screening tool that helps teachers identify literacy challenges at the onset of phonemic awareness, enabling early identification of literacy difficulties before they escalate into bigger hurdles.
• Raising Attainment with Wellbeing (RAW) Education programme creating inclusive learning environments that support emotional wellbeing, accelerate learner progress, and secure better personal outcomes for learners and school staff.
• Emotion Coaching Attachment-based education programme helping children self-regulate and manage emotions through developing emotional self-awareness and nurturing relationships within inclusive school environments.
• Youth Justice SEND Services Inclusive, trauma-informed education and youth-justice programmes supporting young people with SEND through training, audits, and consultancy to improve outcomes and reduce re-offending, delivered in partnership with the Association of Youth Offending Team Managers (AYM).
• DSA Support Services Fast-track Disabled Students' Allowance (DSA) support packages providing immediate access to adjustments for disabled and neurodivergent students in higher education, including needs assessments and delivery within 5 working days, with flexible rental and purchase procurement options.
• Disability Confident Service Mentoring, validation, and consultancy service guiding organisations through the UK government's Disability Confident scheme at Levels 1, 2, and 3, including digital and physical accessibility assessments, recruitment practice review, and application guidance, leveraging Microlink's experience as a Disability Confident Leader since 2014.
• MiShop (Assistive Technology and Ergonomic Equipment Store) Online e-commerce shop selling assistive technology hardware, software, ergonomic aids, and workplace adjustment equipment to individuals, small businesses, and education customers, including Access to Work funded purchases, alongside partner brands such as Cephable, Sensory Readable, Inspiration, and Sensory Scribe.

Quantifiable outcome

• 76% reduction in condition-related absence
• +6 more outcomes

Named customers8 records

Segments4 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability6 records

Feature9 records

Partnerships

Twelve partnerships are on record, tiered core and minor.

• Office for Students and Disabled Students CommissioncoreStrategic or Co-development Partner · 1 January 2025Microlink maintains deep engagement with policy bodies including the Office for Students and the Disabled Students Commission for higher education accessibility and disability support policy.
• Independent Higher Education (IHE) SectorcoreStrategic or Co-development Partner · 1 January 2025Microlink is an IHE Supporter in 2025 with plans to grow into a strategic partner in 2026, supporting specialist higher education institutions in healthcare, engineering, and creative industries with accessibility solutions.
• Department for Work and Pensions (DWP) / Disability ConfidentcoreStrategic or Co-development Partner · 1 January 2014Microlink has been a Disability Confident Leader since 2014 and played an important role in shaping the Disability Confident scheme from its inception. CEO Dr Nasser Siabi was instrumental in bringing the scheme to fruition. Microlink collaborates with DWP and fellow Disability Confident Leaders on an annual webinar series as of 2022.
• Government All-Party Parliamentary CommitteescoreStrategic or Co-development PartnerMicrolink participates as Subject Matter Experts on Government All-Party Parliamentary Committees, providing expertise on disability, accessibility, and workplace adjustments at the policy level.
• CSPOC (United Nations accredited NGO)minorStrategic or Co-development PartnerDr Nasser Siabi was a founding Director of CSPOC, a United Nations accredited not-for-profit NGO that acts as a conduit for ideas and resources in local communities by providing means for individuals and groups to sustain their own development.
• Business Disability ForumcoreStrategic or Co-development PartnerMicrolink is actively represented on Business Disability Forum working parties, steering groups, and collaborates on resources. Microlink sponsors the BDF People Manager Toolkit, which Microlink co-developed.
• NDTi Supportive InternshipsminorStrategic or Co-development PartnerRepresentation on NDTi Supportive Internships working parties, contributing to employment pathways for people with disabilities.
• DFN Project SearchminorStrategic or Co-development PartnerRepresentation on DFN Project Search steering groups. DFN Project Search focuses on employability outcomes for learners with special educational needs and disabilities.
• PurpleSpaceminorStrategic or Co-development PartnerRepresentation on PurpleSpace working parties, contributing to networking and support for disabled employees in the workplace.
• Microsoft (Gold Partner)coreTechnology or IntegrationMicrolink holds Microsoft Gold Partner status, indicating certified expertise and high-level partnership with Microsoft for technology solutions and integrations.
• Association of Youth Offending Team Managers (AYM)coreStrategic or Co-development PartnerMicrolink Education conceived, devised, and delivers the Youth Justice SEND Awards in partnership with AYM. This partnership recognises and certifies effective child-first practices by teams from Local Area Partnerships across the UK.
• Job Centre Plus (local and regional)minorChannel Partner/ Reseller/ DistributorWorking with local and regional Job Centres to set up employer days and mentoring programmes to support disabled job seekers and employers.

Scale indicators13 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• AbilityNet: UK-based charity providing workplace adjustments, AT advice, and digital accessibility services. The closest direct peer to Microlink, competing for the same UK enterprise and education contracts, though structured as a non-profit.
• Cognassist: UK-based neurodiversity workplace platform offering screening, training, and adjustment services to employers. Overlaps with Microlink's Neurodiversity Services division and competes for the same HR/DEI budgets.
• Genius Within: UK-based provider of neurodiversity assessments, coaching, and workplace adjustment services for employers and individuals. Direct competitor in the neurodiversity coaching/assessment segment of Microlink's portfolio.
• Texthelp (everway): Northern Ireland-based assistive software company (Read&Write, EquatIO, OrbitNote) serving education and corporate markets with literacy and accessibility tools. Overlaps with Microlink's AT software distribution and education business.
• Inclusive Technology: UK-based provider of special educational needs (SEN) software, hardware, and resources to schools. Direct competitor in the education AT market where Microlink Education operates Be ThAT Teacher/TA and ALPACA.
• Open Inclusion: UK-based accessibility consultancy providing user research, training, and audits for inclusive design. Competes with Microlink's Digital Accessibility Services for enterprise WCAG compliance work.

Emerging players

• Smartbox Assistive Technology: UK-based manufacturer of AAC (Augmentative and Alternative Communication) devices and software (Grid 3, Grid for iPad). Adjacent in the education and workplace AT hardware segment where Microlink resells and integrates AT.
• Loop (disability employment): UK-based specialist recruitment and workplace adjustment provider for disabled and neurodivergent employees. Competes with Microlink's Accessible Recruitment and workplace adjustment services for enterprise DEI budgets.

Broad incumbents

• Tobii Dynavox: Global leader in eye-tracking and AAC assistive technology hardware for individuals with disabilities. Larger, publicly-listed incumbent whose eye-gaze and speech-generating devices overlap with Microlink's AT device portfolio.

Others

• Claro Wellbeing: UK-based absence management and occupational health services provider. Adjacent/ecosystem player in the workplace wellbeing space where Microlink's WPA service operates.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/microlinkpc
• Facebookfacebook.com/microlinkuk
• LinkedInlinkedin.com/company/microlink-pc-uk-ltd
• Instagraminstagram.com/microlinkpc

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles13 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about MicroLink Computers