Network Synergy
Network Synergy (Talix) is a privately held managed IT services provider founded circa 1976, delivering 24/7 helpdesk, cybersecurity, cloud, infrastructure engineering, and on-site repair to SMB and mid-market clients across local government, manufacturing, legal/financial, nonprofit, and education verticals in Ohio, Connecticut, and New York.
- Company typePrivate
- Founded1988
- HeadquartersTrumbull, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Network Synergy does
Network Synergy (operating commercially as Talix) is a privately held managed IT services provider founded approximately in 1976 and headquartered in Brecksville, Ohio, with regional offices in Trumbull, Connecticut, and a New York presence. The company serves SMB and mid-market clients across five primary verticals: local government, manufacturing and distribution, legal and financial, nonprofit, and education. Talix delivers eight integrated service lines covering 24/7 helpdesk and remote monitoring, managed backup and disaster recovery, cybersecurity and compliance, infrastructure engineering, cloud migration and Microsoft 365 deployment from a company-owned Tier III datacenter, technology hardware and software sales, E-Rate services for schools and libraries, and on-site hardware repair.
Underlying technology is conventional managed-IT infrastructure rather than proprietary IP: services are delivered via standard remote support tools (ScreenConnect), Microsoft ecosystem products (Microsoft 365, Hyper-V), and a private Tier III datacenter used for cloud hosting and disaster recovery. No proprietary platform, AI/ML capability, or differentiated software product is evidenced in the source data.
The business model is a mix of recurring managed services subscriptions (helpdesk, monitoring, backup, cybersecurity, cloud), project-based professional services (infrastructure engineering, migration projects, disaster recovery remediation engagements), and hardware/software resale. Pricing is quote-based and custom, not publicly disclosed. The go-to-market is sales-led: direct outreach via website, phone, and on-site consultative engagement, supplemented by case-study-driven content marketing. Select clients include General Transport (15+ year relationship), Walsh Jesuit High School, UCG Technologies, a large city court system, and various nonprofit and manufacturing clients. The company is privately held with no disclosed venture or institutional capital involvement.
Network Synergy firmographics
Firmographics- Name
- Network Synergy
- Legal name
- Talix
- Website
- https://netsynergy.com
- Company type
- Private
- Founded year
- 1988
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Network Synergy (Talix) is a privately held managed IT services provider founded circa 1976, delivering 24/7 helpdesk, cybersecurity, cloud, infrastructure engineering, and on-site repair to SMB and mid-market clients across local government, manufacturing, legal/financial, nonprofit, and education verticals in Ohio, Connecticut, and New York.
- Ownership category
- akta.pro rank
Network Synergy industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Systems Design and Related Services (5415), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)
- SIC
- Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Helpdesk & End-User Support Services (BPAEABAB)
- akta.pro secondary industries
- Network Resilience & High Availability Services (Redundancy, Failover) (BPAEAEAL), Digital Experience Monitoring & Management (DEX/DEM, AIOps for EUC) (BPAEAIAF)
Keywords
Where Network Synergy is headquartered
LocationHeadquarters
- HQ city
- Trumbull
- HQ country
- United States
- HQ region
- North America
Offices3 records
Markets served
Network Synergy business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales
Revenue model
- Managed IT Services: Recurring managed IT services including 24/7 helpdesk, remote monitoring, data backup and recovery, and ongoing technical support delivered as a subscription-based service.
- Cybersecurity Services: Enterprise-grade cybersecurity services including threat detection, compliance management, and network security provided as ongoing managed services.
- Cloud Infrastructure Services: Cloud migration, Microsoft 365 deployment, and business continuity services, likely billed as project-based or recurring managed services.
- Technology Sales: Hardware and software sales including infrastructure products, servers, desktops, notebooks, printers, and related technology equipment.
- Professional Services: On-site repair services, infrastructure engineering, disaster recovery planning, and IT staff augmentation including multi-month project engagements.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Custom enterprise and SMB pricing based on scope of services |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels3 records
Network Synergy product offering
Product offeringCore offering
Network Synergy, operating as Talix, is a managed IT services provider delivering 24/7 helpdesk support, remote monitoring, data backup and recovery, cybersecurity, cloud infrastructure, and on-site hardware repair to small, mid-market, and enterprise organizations across Ohio, Connecticut, and New York. The company combines recurring managed services with project-based infrastructure engineering, technology procurement, and specialized E-Rate services for schools and libraries, supported by its own Tier III datacenter.
Product overview
Network Synergy operates as a managed IT services provider offering a comprehensive suite of eight interconnected services. The core offerings include Managed IT Services & Support (24/7 Helpdesk, Remote Monitoring) and Managed Backup and Disaster Recovery as foundational managed services. Cybersecurity Services provides compliance and network security, while Infrastructure Engineering handles disaster recovery and network assessments. Cloud Infrastructure & Services delivers cloud migration and Microsoft 365 integration from a Tier III datacenter. Additional services include Technology and Software sales, E-Rate services for schools and libraries, and Onsite Repair Services covering server, desktop, notebook, and printer repair. The portfolio serves diverse industries including Local Government, Manufacturing & Distribution, Legal & Financial, and Nonprofits across Ohio, Connecticut, and New York.
Differentiator
Problem solved
Functional benefit
Products and services
- Managed IT Services & Support 24/7 helpdesk, remote monitoring, and data backup and recovery services designed to reduce downtime and protect business operations for organizations lacking full in-house IT teams.
- Managed Backup and Disaster Recovery Data backup and recovery, monitoring and reporting, and cloud and on-premises storage solutions for business continuity and disaster recovery planning.
- Cybersecurity Services Compliance management and network security services providing enterprise-grade threat detection and protection for people, data, and reputation.
- Infrastructure Engineering Disaster recovery and network review services to assess, design, and implement technology strategies including hypervisor upgrades, facility relocation support, and infrastructure modernization.
- Cloud Infrastructure & Services Cloud migration, Microsoft 365 deployment, and business continuity services delivered from a Tier III datacenter to support private cloud hosting and hosted infrastructure needs.
- Technology and Software Sales Infrastructure, hardware, and software sales including technology procurement of servers, desktops, notebooks, printers, and related technology equipment.
- E-Rate Services Specialized services helping schools and libraries maximize E-Rate funding for technology infrastructure including virtualization platform migration and networking.
- On-Site Repair Services On-site repair services for servers, desktops, notebooks, and printers covering hardware maintenance, troubleshooting, and field engineering.
Quantifiable outcome
- Annual savings of $20,000 through virtualization platform migration for charter school client
- +3 more outcomes
Companies that use Network Synergy
Customer profileNamed customers5 records
Segments6 records
Ideal customer profiles5 records
Network Synergy technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Network Synergy partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- MicrosoftcoreMicrosoft partnership providing cloud infrastructure services including Microsoft 365 deployment, Hyper-V virtualization platform, and integration with Microsoft ecosystem products. Talix helps clients transition to Microsoft infrastructure solutions.
Scale indicators3 records
Recent moves5 records
Expansion highlights5 records
Network Synergy competitors and assessment
Company assessmentBroad incumbents
- SHI International: SHI is a large IT solutions provider combining hardware/software procurement with managed and professional services. It competes with Talix on hardware/software sales and managed services but at significantly greater scale and broader portfolio.
- OneNeck IT Solutions: OneNeck is a larger managed IT, cloud, and ERP services provider with multiple datacenters serving mid-market and enterprise clients nationwide. Broader scale and geography than Talix, but overlapping managed services and datacenter-driven delivery model.
- Dataprise: Dataprise is a larger national managed IT services provider offering managed IT, cybersecurity, and cloud across multiple U.S. regions. It competes with Talix on the same service lines but at greater scale and broader geography.
Regional players
- Connecticut Computer Service: CCS is a small Connecticut-based IT support and managed services firm. While much smaller than Talix, it directly competes in Talix's home Connecticut market with similar SMB-focused managed IT and on-site support offerings.
Direct peers
- Ntiva: Ntiva is a mid-market managed IT and cybersecurity services provider with a similar service portfolio (managed IT, cloud, cybersecurity) and a comparable regional-to-multi-state operating footprint. It is the closest direct analog to Talix in scope, customer profile, and delivery model.
- Kelser Corporation: Kelser is a Connecticut-based managed IT services and cybersecurity provider serving SMB and mid-market clients across New England. Overlapping geographic territory (CT/NY), similar service portfolio, and similar client verticals make it a direct local competitor to Talix.
- Coretelligent: Coretelligent provides managed IT, cloud hosting, and cybersecurity services with its own datacenter facilities to SMB and mid-market clients in the Northeast. Strong overlap with Talix's hosting-plus-managed-services model and Northeastern footprint.
- Mindsight: Mindsight is a Midwest-based managed services provider offering managed IT, cloud, and cybersecurity to mid-market organizations. Comparable in size, service mix, and vertical emphasis (manufacturing, education, nonprofits), making it a strong direct peer.
- CompuData: CompuData is a regional managed IT, ERP, and cloud services provider serving SMB and mid-market clients in the Mid-Atlantic and Northeast. Closely comparable service portfolio (managed IT, cloud, infrastructure) and similar size to Talix.
- Impact Networking: Impact Networking is a Midwest-based managed services and technology provider offering managed IT, cloud, cybersecurity, and hardware procurement to mid-market and enterprise clients. Comparable service breadth and similar vertical mix (manufacturing, legal/financial, government).
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
Network Synergy social profiles
Digital presenceNetwork Synergy financial estimates
Financial estimateRevenue estimate
Valuation estimate
Network Synergy leadership team
Management profileNumber of profiles
Network Synergy funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Network Synergy M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Network Synergy
What does Network Synergy do?
Network Synergy, operating as Talix, is a managed IT services provider delivering 24/7 helpdesk support, remote monitoring, data backup and recovery, cybersecurity, cloud infrastructure, and on-site hardware repair to small, mid-market, and enterprise organizations across Ohio, Connecticut, and New York. The company combines recurring managed services with project-based infrastructure engineering, technology procurement, and specialized E-Rate services for schools and libraries, supported by its own Tier III datacenter.
Is Network Synergy a public or private company?
Network Synergy is a private company. It is classified as unknown and is currently operating.
When was Network Synergy founded?
Network Synergy was founded in 1988. It employs 11 to 50 people.
Where is Network Synergy based?
Network Synergy is headquartered in Trumbull, United States, in the North America region.
How does Network Synergy make money?
Five revenue lines are on record. Managed IT Services are the primary driver. The others are cybersecurity Services, cloud Infrastructure Services, technology Sales and professional Services.
Who are Network Synergy's main competitors?
Broad incumbents on record are SHI International, OneNeck IT Solutions and Dataprise. Connecticut Computer Service is listed as a regional player. Direct peers are Ntiva, Kelser Corporation, Coretelligent, Mindsight, CompuData and Impact Networking.
Does Network Synergy have an API?
No public API is recorded for Network Synergy.
What industry is Network Synergy in?
Network Synergy's product category is Managed IT Services. Its primary akta.pro industry code is BPAEABAB, Helpdesk & End-User Support Services, with a secondary code of BPAEAEAL, Network Resilience & High Availability Services (Redundancy, Failover). Its NAICS code is 5415 and its SIC code is 7373.