Careteam Plus

What Careteam Plus does

Careteam Plus is a 501(c)(3) nonprofit Federally Qualified Health Center founded in 1993 and headquartered in Conway, South Carolina. The organization operates fixed clinic locations in Conway and Pawleys Island, alongside staffed mobile telemedicine and community outreach units that extend service reach across the Grand Strand area including Conway, Georgetown, and Myrtle Beach. Its core service portfolio spans primary care, pediatrics, women's health, mental health, HIV/HCV testing and treatment, chronic disease management, prevention and outreach, and an onsite pharmacy. Careteam Plus serves a broad patient base across Horry, Georgetown, and Williamsburg Counties, with explicit outreach to uninsured and underinsured populations through a sliding fee scale based on Federal Poverty Guidelines, payment plans, and emergency fee waivers.

The organization's technology stack is operationally focused rather than differentiated: an athenahealth-powered patient portal handles scheduling and medical record access, GoTo Meeting (Meet.goto.com) supports virtual Life Balance 360 nutrition classes, SurveyMonkey captures patient satisfaction data, and PayPal processes donations. There is no indication of proprietary algorithms, AI-driven clinical tools, or advanced data analytics platforms; the competitive layer is community trust, integrated care delivery, and physical distribution rather than technology. Notable service infrastructure includes a Benefits Navigator function to onboard uninsured patients into coverage, an onsite pharmacy co-located with the primary care clinic for medication adherence, and an HIV Primary Care specialist (Johanna Maggio-Bates, DNP) trained at NYU and Mount Sinai.

The business model combines patient service revenue (insurance reimbursement, co-pays, sliding fee scale payments, and onsite pharmacy income) with donations from individuals and organizations. As an FQHC, Careteam Plus also likely draws on HRSA Section 330 grants, federally qualified health center reimbursement, 340B drug pricing program revenue, and National Health Service Corps workforce support. The organization is governed by a community Board of Directors (President Preston McKever-Floyd, PhD; Vice President Crystal Franklin, OD; Secretary/Treasurer Tonya Robinson) and led by Executive Director/CEO Johanna Haynes with Chief Medical Officer Susanne G. Bentley, DO, FASAM providing medical oversight. No parent company, subsidiaries, funding rounds, or equity events exist; the entity is governed as an independent community nonprofit.

Name

Careteam Plus

Legal name

Careteam Plus, Inc.

Website

https://careteamplus.org

Company type

Private

Founded year

1993

Operating status

Operating

Headcount range

11–50 employees

Short description

Careteam Plus is a 501(c)(3) nonprofit Federally Qualified Health Center founded in 1993, operating clinics and mobile telemedicine units in Conway and Pawleys Island, South Carolina, serving Horry, Georgetown, and Williamsburg Counties with primary care, pediatrics, women's health, mental health, HIV/HCV treatment, chronic disease management, and onsite pharmacy services for insured and uninsured patients.

Ownership category

akta.pro rank

Product category

Community Health Center Services

NAICS

Offices of Physicians (62111), Outpatient Care Centers (6214)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000)

akta.pro primary industry

Community-Based Preventive & Health Promotion Clinics (HLAFAGAO)

akta.pro secondary industry

Provider/Health-System Telehealth + In-House/Owned Pharmacy Integration (HLALAIAB)

Keywords

• Community health services
• Primary care clinic
• Pediatric healthcare
• HIV and HCV treatment
• Federally qualified health center

Headquarters

HQ city

Conway

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Marketing or Sales, Technology or R&D

Revenue model

1. Patient Service Revenue: Revenue from patient services including primary care, pediatrics, women's health, mental health, HIV/HCV treatment, and pharmacy services. Accepts most major insurance plans and offers sliding fee scale for uninsured and underinsured patients.
2. Donations: Tax-deductible donations from individuals and organizations supporting the nonprofit mission of providing healthcare regardless of ability to pay. Careteam Plus is a 501(c)(3) nonprofit organization.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Careteam Plus delivers comprehensive outpatient healthcare services from its clinic locations in Conway and Pawleys Island, South Carolina, including primary care, women's health, pediatrics, mental health, chronic disease management, HIV/HCV testing and treatment, and an onsite pharmacy with affordable prescription programs. The organization supplements fixed clinics with mobile telemedicine units and community outreach, and supplements insurance billing with a sliding fee scale and donation-supported financial assistance so that care is accessible regardless of ability to pay.

Product overview

Careteam Plus is a nonprofit Federally Qualified Health Center (FQHC) providing integrated healthcare services across Horry, Georgetown, and Williamsburg Counties in South Carolina. The organization operates from multiple locations (Conway, Pawleys Island) with an onsite pharmacy, mobile telemedicine units, and community outreach programs. Services are offered through distinct departments: Primary Care, Women's Health, Pediatrics, HIV/HCV PrEP, Chronic Disease Management, Mental Health, Prevention & Outreach, and Benefits Navigator. Additional programs include the Life Balance 360 nutrition education class (Pre-Diabetes Program) and Sliding Fee Program for uninsured/underinsured patients. The organization accepts most major insurance plans and operates a financial assistance program based on federal poverty guidelines.

Differentiator

Problem solved

Functional benefit

Products and services

• Primary Care Comprehensive primary care services for all ages, including wellness exams, acute illness management, chronic disease care, early screenings, and continuous check-ups, intended for families and individuals across the Grand Strand region.
• Women's Health Women's health services including routine visits, free or low-cost contraceptives, and preventive screenings such as mammograms and Pap smears, intended for women in the service area.
• Pediatrics Comprehensive pediatric care for children and teens, focusing on physical, emotional, and developmental health, with specialization in managing chronic conditions such as asthma, diabetes, obesity, and ADHD/ADD.
• HIV/HCV PrEP Free, confidential HIV and Hepatitis C testing and treatment services, including medication assistance, counseling, PrEP education, and STI screenings and treatment available during any appointment.
• Chronic Disease Management Assessment and management of all factors affecting chronic diseases to ensure the best quality of life, intended for patients living with ongoing health conditions.
• Mental Health Compassionate mental health care tailored to individual needs, supporting mental and emotional well-being to help patients achieve a healthier, balanced life.
• Pharmacy Onsite pharmacy offering affordable prescription programs located steps from healthcare providers, intended to improve medication access and convenience for Careteam Plus patients.
• Prevention & Outreach Community health outreach programs and prevention services to promote public health, delivered through mobile units, community events, and partnerships with local organizations.
• Benefits Navigator Assistance program that helps patients navigate and access available healthcare benefits and resources, including insurance, sliding fee scale, and community support programs.
• Life Balance 360 (Pre-Diabetes Program) Free nutrition and lifestyle education program for pre-diabetes prevention and diabetes management, offered through the Pre-Diabetes Program and available in-person and virtually via GoTo Meeting.
• Sliding Fee Program Reduced-cost medical visits and pharmacy services based on household income and family size using Federal Poverty Guidelines, including payment plans and fee waivers for emergency situations such as loss of home or income.
• Telehealth and Mobile Telemedicine Services Mobile telemedicine units and telehealth services providing remote healthcare access across the Grand Strand area including Conway, Georgetown, and Myrtle Beach.

Named customers1 record

Segments8 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature2 records

Partnerships

Seven partnerships are on record, tiered core, supporting and minor.

• Conway Medical CentercoreStrategic or Co-development PartnerPartnership with Conway Medical Center Mammography Van to provide on-site mammogram services during Women's Health Day events. The mobile mammography unit visits Careteam Plus locations to provide free mammograms and Pap smear screenings.
• LabCorpsupportingTechnology or IntegrationLab services partnership for non-standard lab orders billed at Careteam Plus contracted prices. LabCorp provides laboratory testing services for patient diagnostic needs.
• Shoreline Behavioral HealthsupportingStrategic or Co-development PartnerMonthly 'Learn about PrEP' educational sessions held at Shoreline Behavioral Health location to provide HIV prevention education and outreach to the community.
• Shepherd of the Sea Lutheran Church (Carol Hummel Food Pantry)minorGTM or Marketing PartnerCommunity partnership for free health screening events held at the food pantry location to reach underserved populations.
• Associated CharitiesminorGTM or Marketing PartnerMobile testing unit partnership for community outreach events in Myrtle Beach area.
• Fresh Market Pawleys IslandminorGTM or Marketing PartnerPartnership to host Women's Health Day events in the parking lot of Fresh Market in Pawleys Island.
• Community OrganizationscoreStrategic or Co-development PartnerCollaboration with local organizations across Horry, Georgetown, and Williamsburg Counties to overcome barriers to high-quality healthcare and extend reach of services.

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Conway Medical Center: Regional acute-care hospital system headquartered in Conway, SC, with primary care and specialty service expansion across Horry County. Already a partner to Careteam Plus and a primary competitive incumbent.
• Tidelands Health: Largest regional health system in the Grand Strand area offering hospitals, primary care clinics, and specialty services. Operates as an incumbent overlapping Careteam Plus's footprint with broader resources and payer contracts.

Direct peers

• CareSouth Carolina: Federally Qualified Health Center operating multiple sites across South Carolina with a comparable sliding-fee-scale model offering primary care, pediatrics, behavioral health, and pharmacy. Highly analogous mission and operating structure to Careteam Plus.
• Tandem Health: Federally Qualified Health Center in Sumter, SC providing primary care, behavioral health, pharmacy, and chronic disease management on a sliding-fee scale. Closely comparable nonprofit FQHC operating model.
• Eau Claire Cooperative Health Center: Large South Carolina FQHC network in the Columbia area with primary care, pediatrics, behavioral health, and pharmacy. Comparable multi-site nonprofit FQHC structure serving medically underserved populations.
• Beaufort-Jasper-Hampton Comprehensive Health Services: South Carolina FQHC serving the Lowcountry with primary care, pediatrics, behavioral health, and pharmacy on a sliding-fee scale. Direct comparable in size, services, and target population.
• Affinity Health Center: South Carolina FQHC offering primary care, pediatrics, women's health, HIV care, and pharmacy with sliding-fee access. Closely mirrors Careteam Plus's integrated service-line portfolio.
• Carolina Health Centers: Federally Qualified Health Center in rural South Carolina offering primary care, behavioral health, and pharmacy on a sliding-fee scale. Analogous community-health-center mission and operating model.
• Hope Health: South Carolina FQHC offering integrated primary care, pediatrics, behavioral health, and pharmacy on a sliding-fee basis. Operates across multiple counties with a similar community-health-center model.
• Little River Medical Center: South Carolina FQHC serving Horry and surrounding counties with primary care, dental, behavioral health, and pharmacy. Direct geographic overlap with Careteam Plus's Grand Strand service area.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Instagraminstagram.com/careteamplus
• Xx.com/careteamplus
• Facebookfacebook.com/careteam

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles19 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Careteam Plus