Bongo It Ltd

What Bongo It Ltd does

Bongo IT Ltd is a UK-based, single-vendor managed IT services provider registered in England and Wales (company number 08588314) and headquartered at 20 Littlemore Road, Cowley, Oxford, OX4 3SU. The firm sells an integrated stack of nine services to SMEs and smaller charities that lack in-house IT expertise: fully managed IT support (single point of contact, monthly fee), Microsoft Office 365 implementation and migration, business broadband, cloud-based VoIP telephony, IT consultancy, Dell-sourced computer hardware, UK-based website hosting, cybersecurity and data protection, and managed print. A domain registration service operates in parallel as a self-serve add-on via the firm's Nominet/Jisc registrar membership. The technology stack is built on third-party cloud and hardware ecosystems - Microsoft for productivity, Dell for hardware, Nominet for UK domains, and providers including Linode, Vultr, SoftCat and Exponential-e for hosting/network - with no proprietary platform disclosed.

The go-to-market is sales-led and consultative, anchored by a free one-hour IT Strategy Review used to convert SMEs in the Oxford and London regions; distribution is direct (website contact forms, phone 01865 988 217) supplemented by referral partnerships (e.g., Partner in Business, Website Energizers for SEO). Revenue mechanics are primarily subscription-recurring across managed IT, broadband, telephony and hosting, supplemented by hardware resale margin, project-based IT consultancy, and annual domain registration fees. A content-led demand generation engine (technical blog and four named white papers) supports top-of-funnel acquisition for resource-constrained businesses that the firm targets.

A material inconsistency exists between the firmographics metadata (which describes Bongo It Ltd as a Bangladesh-based digital marketing firm in Thakurgaon providing SMM and SEO, with 101-250 employees) and the remainder of the data set, which uniformly describes a small Oxford-based UK managed IT services firm with 6 named SME/charity customers, a 20 GBP/month hosting entry price, and UK-only operating geographies. Under conflict-resolution rules favouring the most specific and primary sources, the analysis above is anchored to the UK managed IT services profile.

Name

Bongo It Ltd

Legal name

Bongo IT Ltd

Website

https://bongoit.co.uk

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

101–250 employees

Short description

Bongo It Ltd is a UK-based managed IT services provider offering integrated IT support, Microsoft Office 365, broadband, VoIP telephony, hosting, security, and hardware supply for SMEs and smaller charities in the Oxford and London regions.

Ownership category

akta.pro rank

Headquarters

HQ city

Thakurgaon

HQ country

Bangladesh

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales

Revenue model

1. Managed IT Support Services: Monthly recurring fee for fully managed IT support with single point of contact, including network support, system management, and responsive troubleshooting.
2. Web Hosting Services: Monthly hosting packages from £20 per month for website hosting with SSL, backups, and security monitoring.
3. Hardware Supply: Competitive sourcing and supply of computer hardware with next day delivery and installation services.
4. Broadband Services: Monthly broadband packages with guaranteed service levels and superfast connectivity, including installation, hardware, and monitoring.
5. Telephony Services: Cloud-based VoIP telephony services with simple monthly fee structure.
6. IT Consultancy: Professional IT strategy and consultancy services to help businesses plan for future growth and optimize IT spending.
7. Domain Name Registration: Domain registration services for .co.uk, .uk, .com, .net and other TLDs with annual renewal pricing.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Bongo IT Ltd provides managed IT support and related technology services for small and medium-sized UK businesses, centred on a monthly-fee IT support contract with a single point of contact. Its portfolio extends to Microsoft Office 365 implementation and migration, business broadband, cloud-based VoIP telephony, IT consultancy, Dell-branded computer hardware supply, UK-based secure website hosting, cybersecurity, managed print services, and domain name registration, packaged as an integrated IT ecosystem for SMEs that lack in-house IT expertise.

Product overview

Bongo It Ltd is a UK-based managed IT services provider offering a comprehensive portfolio of IT solutions for small and medium-sized businesses and charities. The company operates as a single-vendor managed services provider, offering nine interconnected service pillars: IT Support (core responsive support), MS Office 365 (cloud productivity suite), Broadband (business connectivity), Telephony (VoIP/cloud phone system), IT Consultancy (strategic advisory), Computer Hardware (Dell equipment supply), Website Hosting (UK-based secure hosting), Security (cybersecurity and data protection), Printing (managed print services), and Domain Names (registration and management). Services are designed to work together as an integrated IT ecosystem, with the company positioning itself as a one-stop shop for SMEs seeking to outsource their entire IT function with transparent, value-based pricing.

Differentiator

Problem solved

Functional benefit

Products and services

• IT Support Fully responsive managed IT support service providing a single point of contact to own IT support and resolve problems quickly for a simple monthly fee, targeted at UK SMEs without in-house IT expertise.
• Microsoft Office 365 Cloud-based Microsoft Office suite providing email (Outlook), document storage (SharePoint/OneDrive), instant messaging, video conferencing (Teams) and collaboration tools on a monthly subscription, targeted at SMEs replacing on-premises servers with cloud productivity.
• Business Broadband Flexible business broadband with guaranteed service levels and superfast speeds, including installation, hardware and ongoing service level monitoring for one standard monthly fee, targeted at UK SMEs.
• Telephony (Cloud VoIP) Cloud-based VoIP telephony service offering traditional phone-system features with flexible call management and call forwarding, targeted at SMEs looking to reduce call costs and replace legacy telephone systems with a fully managed cloud solution.
• IT Consultancy Strategic IT advisory service providing best-practice strategies, IT planning, cost optimisation and access to up-to-date ICT knowledge to support SME business growth.
• Computer Hardware Supply Sourcing and supply of Dell computer hardware (laptops, desktops, servers) with next-day delivery, installation services, remote user setup and secure disposal of old equipment and data, targeted at UK SMEs replacing end-of-life hardware.
• Website Hosting Secure, reliable UK-based website hosting including SSL certificates, PCI DSS compatibility, firewalls, automatic backups and ongoing security updates from £20 per month, targeted at UK SMEs and charities needing managed hosting.
• Security Services Comprehensive cybersecurity services covering data resilience, device security, password security, GDPR compliance, PCI DSS for card payments, secure data destruction and CCTV monitoring, targeted at UK SMEs seeking managed data protection.
• Domain Name Registration Domain name registration for .co.uk, .uk, .org.uk, .gov.uk, .com, .net, .org, .cloud, .london, .energy and .business TLDs, sold as annual subscriptions ranging from £10 to £101 per annum with a 2-year minimum registration period, targeted at UK businesses and individuals.

Quantifiable outcome

• SMEs spend close to 3 hours every week dealing with IT issues

Named customers6 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Four partnerships are on record, tiered core and minor.

• Microsoft (Office 365)coreTechnology or IntegrationPremier technology partnership for cloud productivity solutions. Microsoft Office 365 is central to Bongo IT's service offerings including email, file storage, SharePoint, and Teams. Bongo IT provides implementation, migration, and ongoing support services for Office 365 deployments.
• DellcoreTechnology or IntegrationRegistered Dell partner for hardware supply. Provides laptops, desktops, and servers to customers with recommendation of 3-year hardware warranty and next-day replacement.
• NominetcoreTechnology or IntegrationUK domain registry member for .uk domain registrations. Bongo IT is a Nominet member and Jisc registrar offering .co.uk, .ac.uk, and .gov.uk domain registrations.
• Website EnergizersminorGTM or Marketing PartnerDigital marketing partner providing Search Engine Optimisation (SEO) services in conjunction with Bongo IT's web hosting services.

Scale indicators2 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Mirus IT: UK managed IT support and cloud services firm focused on SMEs and not-for-profits, offering IT support, Microsoft 365, VoIP, and connectivity — a near-direct peer on geography and customer segment.
• Air-IT: UK managed IT services provider serving SMEs with a similar full-stack offering including IT support, cloud, telephony, and security. Headquartered in Nottingham, it directly competes for SME outsourced IT contracts across the UK.
• Bluecube Technology Solutions: UK managed services provider delivering IT support, cloud hosting (Azure), Microsoft 365, and cybersecurity to SMEs — closely overlapping Bongo IT's service mix and target customer profile.
• Littlefish: UK-based managed IT services and support provider focused on SMEs and mid-market, offering IT support, cloud, and security services comparable to Bongo IT's portfolio.
• Probrand: UK IT services and hardware reseller offering managed IT support, Microsoft 365 licensing, hardware supply, and cloud services to SMEs — directly competitive on Bongo IT's hardware-plus-managed-services positioning.

Broad incumbents

• Gamma Communications: UK-listed provider of unified communications, VoIP, and connectivity services sold largely through channel partners. Bongo IT's telephony and broadband resale overlaps directly with Gamma's partner ecosystem.
• Daisy Group: Major UK unified communications, connectivity, and cloud services provider serving SMEs through enterprise channels — a much larger incumbent competing on broadband and VoIP where Bongo IT resells.
• OneAdvanced (Advanced Business Software): Large UK-based software and IT services group serving mid-market and enterprise with managed services, cloud, and business applications — a broader incumbent whose SME channel touches the same customer segment as Bongo IT.
• SysGroup: Larger UK managed services and cybersecurity provider listed on AIM; serves a broader size range but overlaps with Bongo IT on cloud hosting, managed IT, and security for UK SMEs and mid-market.

Regional players

• Ocean Telecom: UK business telecoms and broadband provider offering VoIP, connectivity, and managed services to SMEs. Comparable on telephony and broadband resale, though with a stronger focus on communications than full IT support.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights5 records

Customer concentration

• Xx.com/BongoItLtd
• Facebookfacebook.com/BongoItLimited
• LinkedInlinkedin.com/company/bongo-it

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Bongo It Ltd