TDEC

What TDEC does

TDEC (The Data Entry Company) is a privately held, family-owned business process outsourcing provider founded in 1958 in Oakland, Maryland, and now headquartered in Bethesda, MD. The company delivers high-volume, accuracy-critical operational support services — including data capture and validation, document scanning and indexing, application and claims processing, mailroom operations, inbound communication and customer support, survey and research data processing, personnel security support, remittance and revenue processing, document and records management, and program and administrative support — to federal agencies, state and local governments, and commercial and nonprofit organizations.

Underpinning the service portfolio is a technology stack oriented around OCR-assisted quality control, XML-driven business rules automation for ingesting client-specific process changes, layered multi-pass verification, and AI-assisted PDF accessibility remediation (with computer vision and text processing, plus human expert review at the highest tier). Service delivery runs through six documented operational facilities across Maryland, New Jersey, Virginia, and Colorado, supporting multi-location federal programs such as the DOL NOSS deployment across 20+ sites.

TDEC earns revenue through professional services contracts under federal procurement vehicles — GSA Multiple Award Schedule #GS-03F-021DA, OASIS+ (HUBZone Set-Aside and Small Business Set-Aside tracks), and direct task orders — as well as commercial engagements typically structured as performance-based managed services with defined SLAs. The go-to-market is enterprise field sales, consultative in nature, and emphasizes government certifications (SBA HUBZone, SOC 2 Type 2, CMMC Level 1, NARA, TruSight, IRS 4812) as primary differentiators. Third-generation President Dennis DuFour has overseen a tripling of revenues and expansion into over a dozen federal agencies, with 25% year-over-year growth reported in 2024.

Name

TDEC

Legal name

The Data Entry Company

Website

https://tdec.com

Company type

Private

Founded year

1958

Operating status

Operating

Headcount range

101–250 employees

Ownership category

akta.pro rank

Product category

Business Process Outsourcing

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Office Administrative Services (5611)

SIC

Services-Computer Processing & Data Preparation (7374), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Data Entry & Form Processing (Manual Keying, Validation) (BPAAAKAC)

Keywords

• Data entry services
• Document processing
• Business process outsourcing
• Forms processing
• Back-office operations

Headquarters

HQ city

Oakland

HQ country

United States

HQ region

North America

Offices6 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Others

Revenue model

1. Business Process Outsourcing Services: TDEC generates revenue through professional services contracts for high-volume, accuracy-critical operational support including data capture, document processing, claims processing, mailroom operations, customer support, and administrative support. Revenue is earned through task orders, GSA schedule contracts, and long-term government service agreements with performance-based pricing.
2. Government Contract Vehicles: Revenue derived from established government procurement vehicles including GSA Multiple Award Schedule (MAS), OASIS+ IDIQ contracts, and HUBZone set-aside contracts. Services are billed through task orders with defined scopes, service levels, and performance metrics.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

TDEC is a business process outsourcing company that provides secure, high-volume data entry and document processing services. Offerings span OCR-assisted and manual key-from-image data capture, mail and forms processing, financial document processing, benefits enrollment, multilingual document services, and end-to-end operation of document workflows. Services are sold primarily to federal, state, and local government agencies and to commercial and nonprofit organizations under per-page, per-keystroke, per-record, or performance-based pricing.

Product overview

TDEC (The Data Entry Company) is a business process outsourcing (BPO) services provider offering a comprehensive portfolio of operational support services. The company provides Data Capture & Validation, Application & Claims Processing, Mailroom Operations, Inbound Communication & Customer Support, Survey & Research Data Processing, Personnel Security Support, Remittance & Revenue Processing, Document & Records Management, Program & Administrative Support, and 508 Compliance & Accessibility Remediation. TDEC serves federal agencies, state and local governments, and commercial/nonprofit organizations across sectors including financial services, healthcare, government, and research. The service offering operates as a unified BPO model rather than a software platform, delivering services through nationwide facilities with embedded quality control, security-first operations, and scalable workforce capacity.

Differentiator

Problem solved

Functional benefit

Products and services

• Data Entry Services
• Document Processing Services
• Mail Processing Services
• Forms Processing Services
• Financial Document Processing
• Benefits Enrollment Processing
• Multilingual Document Services
• Full Operation of Document Workflows
• PDF Remediation and Conversion Services
• Quality Control and Validation Services

Quantifiable outcome

• 99%+ accuracy sustained across high-volume operations
• +6 more outcomes

Named customers18 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability4 records

Feature3 records

Partnerships

One partnership is on record.

• Serco, Inc.majorStrategic or Co-development Partner · 27 August 2024TDEC was awarded a subcontract from Serco, Inc. to provide customer support and benefits processing services for the Pension Benefit Guaranty Corporation (PBGC). Serco's prime contract is worth a potential $238 million with a one-year base term and four option years. The partnership began in 2008 and has grown to include multiple federal programs. TDEC supports Serco with benefit processing and filing for millions of American workers whose pension plans are administered by PBGC.

Scale indicators8 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• MAXIMUS: MAXIMUS is a large federal BPO and citizen-services operator; comparable to TDEC as a government-focused services provider handling high-volume operational work for federal and state agencies, though at substantially greater scale and breadth.
• Genpact: Genpact is a global BPO and digital transformation services provider with strong financial-services and government operations practices; comparable to TDEC on the data capture, document processing, and back-office operations side, though at vastly greater scale.
• ICF International: ICF provides federal digital services, program support, and data management for civilian and health agencies—overlapping TDEC's federal operational support and document digitization work but at a larger, more consulting-led scale.
• Conduent: Conduent provides business process services including high-volume transaction processing, document management, and government customer support—directly overlapping TDEC's data capture, claims processing, and citizen-services offerings.
• Leidos: Leidos is a major federal systems integrator offering IT, mission support, and document/data services across civilian and defense; relevant as a much larger incumbent in the same federal BPO and document digitization market TDEC addresses.
• Cognizant Government Services: Cognizant's government business delivers large-scale digital BPO and data services to federal agencies; overlaps with TDEC's data capture, document processing, and AI-enabled automation roadmaps at enterprise scale.
• TTEC Holdings: TTEC provides customer experience and BPO services including government customer support and document processing; overlaps with TDEC's inbound communication, claims, and customer support offerings at a much larger scale.

Emerging players

• CGI Federal: CGI Federal is the U.S. federal arm of CGI, providing IT and BPO services to civilian and defense agencies; comparable to TDEC's federal operational support work, with overlap on document management and citizen-services modernization.

Direct peers

• ASRC Federal: ASRC Federal is a mid-sized federal services contractor offering mission support, IT, and operational services; comparable to TDEC as a similarly sized government BPO with overlapping contract vehicles and federal customers.
• Serco Inc. Serco is both a TDEC partner (PBGC prime) and a direct competitor in federal BPO services; it operates in the same agencies, contract vehicles, and service lines (benefits administration, customer support), making it the closest functional peer despite the partnership relationship.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks7 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/tdecmd
• LinkedInlinkedin.com/company/tdec
• Xx.com/tdecmd

Compliance11 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about TDEC