Name

Catholic Charities of Onondaga County

Legal name

Catholic Charities of the Roman Catholic Diocese of Syracuse

Website

https://ccoc.us

Company type

Private

Founded year

1923

Operating status

Operating

Headcount range

251–500 employees

Ownership category

akta.pro rank

Product category

Human Services

NAICS

Community Food and Housing, and Emergency and Other Relief Services (6242), Community Food Services (624210), Temporary Shelters (624221), Religious Organizations (8131), Emergency and Other Relief Services (624230)

SIC

Services-Social Services (8300), Services-Health Services (8000), Services-Child Day Care Services (8351)

akta.pro primary industry

Faith-Based Social Services & Community Outreach (Food Pantries, Shelters, Counseling) (BPAGAJAG)

akta.pro secondary industries

Housing Assistance & Homeless Services (BPAGAEAB), Mental Health & Crisis Support Services (BPAGACAD)

Keywords

• Human services nonprofit
• Social services programs
• Refugee resettlement services
• Homeless services
• Family support services

Headquarters

HQ city

Syracuse

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others, Marketing or Sales

Revenue model

1. Donations and Charitable Contributions: The organization receives donations from individuals, couples, families, foundations, and corporations through various giving programs including one-time gifts, monthly giving, stocks, Donor-Advised Funds, Qualified Charitable Distributions, vehicle donations, and legacy/bequest gifts.
2. Government Contracts and Grants: The organization receives government funding to operate specific programs such as the SSVF (Supportive Services for Veteran Families) program funded by the U.S. Department of Veterans Affairs, and participates in DSRIP through the Central New York Care Collaborative.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels8 records

Core offering

Catholic Charities of Onondaga County is a nonprofit human services agency that provides emergency crisis response (food pantry, men's shelter, emergency financial assistance), stability services (refugee resettlement, homeless housing programs, elderly services, Health Home care management), and capacity-building services (Pre-K, ParentChild+, clinical counseling, Hope Connections peer recovery, family preservation, youth skill-building). All services are delivered at no cost to eligible individuals and families across Onondaga, Oswego, and Cayuga Counties in central New York.

Product overview

Catholic Charities of Onondaga County operates as a comprehensive human services organization offering a broad portfolio of social service programs organized into three main divisions: Crisis Response (immediate emergency assistance, food pantry, men's shelter, hospitality center, and veteran services), Stability Services (refugee resettlement, homeless housing programs, elderly services, and Health Home care management), and Capacity Building Services (early childhood education including Pre-K and ParentChild+, clinical counseling, peer-led recovery, family preservation, and youth skill-building). The organization serves over 10,000 individuals annually including refugees, homeless individuals, veterans, elderly persons, and families with children, providing integrated support across the spectrum from emergency intervention to long-term stability and development.

Differentiator

Problem solved

Functional benefit

Products and services

• Crisis Response Immediate crisis response services including emergency assistance with prescriptions, clothing, legal ID, and eviction help; a food pantry serving 400+ families monthly; a men's shelter hosting up to 80 individuals; an intake center for shelter referrals; a hospitality center for overnight refuge; and family support services for individuals and families in Onondaga County.
• Stability Services Services reducing conditions that lead to instability, including refugee resettlement, homeless stability programs (Rapid Re-Housing, Permanent Supportive Housing), elderly services (transportation, EISEP, Project Fix), and Health Home care management for Medicaid-eligible adults with chronic conditions.
• Capacity Building Services Programs helping individuals and families achieve their highest level of functioning, including Pre-K partnerships with Syracuse City School District, ParentChild+ early learning, clinical counseling services, Hope Connections peer-led recovery, family preservation programs, and youth skill-building services.
• Refugee Services Comprehensive refugee resettlement support connecting new arrivals to education, housing, jobs, English language classes, citizenship classes, and healthcare. Has resettled over 761 refugees, including more than 325 Afghan evacuees.
• Homeless Stability Services Subsidized housing and case management for individuals and families transitioning out of homelessness, including Rapid Re-Housing for short-term rental assistance and Permanent Supportive Housing for long-term support.
• Elderly Services Services for adults aged 60 and over in Onondaga County, including Area North Transportation Services (ANTS), Expanded In-home Services for the Elderly Program (EISEP), Project Fix for household repairs, and neighborhood advisor programs.
• Health Home Services Care management service coordinating medical, behavioral health, and social services for Medicaid-eligible adults. Serves 350 Adult Health Home participants with referrals, care coordination, appointment reminders, transportation assistance, and health promotion through the CNY Care Collaborative PPS.
• Food Pantry Downtown food pantry serving over 400 families monthly with food assistance, located at 1654 W. Onondaga Street with operating hours on Tuesday, Wednesday, and Thursday.
• Men's Shelter Emergency shelter hosting up to 80 men in need of refuge, with case-management services to help individuals find and keep stable housing. Located at 1801 Erie Boulevard E. and also houses the Supportive Services for Veteran Families (SSVF) program.
• Supportive Services for Veteran Families (SSVF) Program serving low-income veterans and their families who are homeless or at risk of homelessness, providing outreach, case management, and assistance in obtaining benefits. Funded by the U.S. Department of Veterans Affairs and available in Onondaga, Oswego, and Cayuga Counties; administered jointly with the Salvation Army.
• Pre-K Program Pre-K program partnered with Syracuse City School District, operating in areas of most need in Syracuse. Follows district curriculum including social-emotional learning and outdoor play, with sites on North McBride Street, Hawley Avenue, Park Street, and Grant Boulevard.
• ParentChild+ National early childhood education program operated locally by Catholic Charities, in which Early Learning Specialists meet with families twice weekly over two years to build early literacy, problem-solving, numeracy skills, and social-emotional development for under-resourced families with young children.
• Clinical Services Counseling services for individuals dealing with depression, family conflicts, troubled relationships, grief and loss, past trauma, and other challenges. Located at 1654 W. Onondaga St. and other facilities.
• Hope Connections Peer-led recovery center serving as a gateway to wellness for people affected by substance use, addiction, and mental health challenges through a peer-to-peer system connecting participants to community support networks.
• Skill-Building Program Program focusing on emotional regulation, social competency, and community connections for youth ages 5–18 in Onondaga County, offered as a free community resource requiring no mental health diagnosis or income qualification.
• Family Preservation Suite of family-support programs including Family Advocacy (intensive home visiting for parents with children at risk of foster care), Incredible Years Parenting Classes, Lullaby League infant care classes, and Healthy Start community-based prenatal and family support.

Quantifiable outcome

• Serves 10,000+ individuals annually
• +3 more outcomes

Named customers5 records

Segments6 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Eight partnerships are on record, tiered minor and core.

• CNY Diaper BankminorOthersCatholic Charities partners with the CNY Diaper Bank in their mission to ensure all families in Central New York have access to an adequate supply of diapers for their babies and toddlers.
• Toomey Residential & Community Services (TRACS)coreStrategic or Co-development PartnerFounded in 1900, TRACS provides residential and clinical services for residents with developmental disabilities, children with mental health issues, and Unaccompanied Refugee Minors in the Central New York region.
• Lourdes CampminorStrategic or Co-development PartnerA camp under the auspices of the Roman Catholic Diocese of Syracuse providing spiritual, physical, emotional, and social growth opportunities for children ages 7-14.
• Christopher CommunityminorStrategic or Co-development PartnerA not-for-profit development and management company specializing in senior housing, providing federal rental subsidies and administrative support for Chadwick Residence, a transitional home for homeless women and children.
• Salvation ArmycoreStrategic or Co-development PartnerThe SSVF program is administered by Catholic Charities of Onondaga County with services provided by both Catholic Charities and the Salvation Army for veterans in need.
• Central New York Care Collaborative, Inc. (CNYCC)coreStrategic or Co-development PartnerCatholic Charities is part of a Performing Provider System (PPS) under New York State's DSRIP program, with CNYCC as the lead PPS organization focused on healthcare system transformation.
• Syracuse City School DistrictcoreStrategic or Co-development PartnerCatholic Charities partners with the Syracuse City School District to operate Pre-K programs in areas of most need in the city, following the district curriculum.
• ParentChild+coreStrategic or Co-development PartnerNational early childhood education program that Catholic Charities operates locally, using education to break the cycle of poverty for under-resourced families with young children.

Scale indicators7 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Rescue Mission Alliance of CNY: Regional faith-affiliated shelter and food services operator headquartered in Syracuse. Directly competes with CCOC for clients, donations, volunteers, and government contracts across homeless services and food assistance.
• Catholic Charities of Buffalo: Sibling Catholic Charities agency in the same NY state footprint, serving a comparable upstate community with the same program mix (refugee resettlement, basic needs, counseling, housing). Closest same-network peer for benchmarking.
• Helio Health: Central New York behavioral health and substance use disorder provider. Overlaps with CCOC's Hope Connections peer-led recovery and Clinical Services programs in serving Medicaid-eligible adults with mental health needs.
• InterFaith Works of Central New York: Faith-rooted nonprofit in Syracuse serving refugees, immigrants, and people in poverty. Directly competes with CCOC's refugee resettlement and multi-faith community service programs in the same geography.
• Salvation Army of Syracuse: Faith-based social services peer in the same Syracuse market; co-administers the SSVF program with CCOC and provides overlapping shelter, food, and emergency assistance services to overlapping client populations.
• Food Bank of Central New York: Regional food distribution nonprofit serving the same counties. While CCOC distributes food directly, the Food Bank of CNY is a wholesale aggregator and competing recipient of food insecurity funding in the same geography.

Regional players

• ACR Health: Regional nonprofit in Syracuse providing case management and health home services to vulnerable populations. Adjacent peer in the Health Home / care coordination space where CCOC's 350 Adult Health Home participants operate.

Broad incumbents

• Catholic Charities USA: National network and umbrella body for diocesan Catholic Charities agencies. CCOC is a member agency, making Catholic Charities USA the closest broad incumbent peer operating in the same faith-based social services model nationwide.
• Volunteers of America Upstate New York: National social services nonprofit with Upstate NY operations offering housing, veteran, and family services. Operates similar program mix to CCOC but at larger scale and across a wider geography.
• United Way of Central New York: Regional umbrella funder and convener that allocates charitable dollars across human services agencies in CNY. Competes for donor dollars and partners with CCOC on co-funded initiatives.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubevimeo.com/1012880412
• LinkedInlinkedin.com/company/catholic-charities-of-onondaga-county
• Instagraminstagram.com/catholiccharitiesonondaga
• Xx.com/CCharitiesOC

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Catholic Charities of Onondaga County