What FDC Solutions does

FDC Solutions is a privately held, Peoria, Illinois-based software development company founded in 2002 that exclusively serves Caterpillar equipment dealers operating on the DBS/DBSi ERP platform. The company has built three flagship applications — WMSv2 (browser-based warehouse management integrated with automated storage and retrieval systems), K*Track (real-time package tracking and event-based notification), and Inventory Capital Solutions / ICS (proprietary inventory optimization suite) — alongside 30+ supplemental modules covering parts pricing, freight, promotions, purchasing, warranty, RBOM operations, sales tax, and external system interfaces. Its core technology stack consists of browser-based enterprise software integrated with DBS/DBSi through field-developed-code hooks, deployed on IBM i midrange or Windows servers, with extensive JSON-based API integrations to Microsoft Dynamics 365 Finance/CRM/Field Service, AutoStore/Kardex automation, Perkins eCommerce, Lincoln Oil, and other dealer-adjacent systems.

The company monetizes through a hybrid model combining SaaS subscriptions (ICS), custom software development services, DBS/DBSi and FDC application support (24/7), application hosting, and consulting services (discovery workshops, DBS/DBSi training, Dealer Excellence reviews). Its go-to-market is direct enterprise field sales targeting Caterpillar dealers globally, supported by thought-leadership content marketing, LinkedIn presence, and participation in industry conferences such as NADITA. The company states it has served more than 80 Cat dealers worldwide, with 40+ dealers on managed support contracts and 23 dealers using its Parts Pricing application. FDC operates as a bootstrap, independent, non-venture-backed business with no disclosed funding rounds, no public listing, and no identified parent company.

Name

FDC Solutions

Legal name

FDC Solutions

Website

https://fdcsolutions.net

Company type

Private

Founded year

2002

Operating status

Operating

Headcount range

51–100 employees

Short description

FDC Solutions is a privately held Peoria, Illinois software firm founded in 2002 that develops browser-based warehouse management, package tracking, and inventory optimization applications exclusively for Caterpillar equipment dealers operating on the DBS/DBSi ERP, with deep API integrations to Microsoft Dynamics 365 and warehouse automation systems.

Ownership category

akta.pro rank

Headquarters

HQ city

Peoria

HQ country

United States

HQ region

North America

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Marketing or Sales, Operations

Revenue model

1. SaaS Subscriptions: ICS software operates on a Subscription-as-a-Service (SaaS) model with predictable monthly payments including all hardware, software, automatic enhancements, upgrades, and full support.
2. Custom Software Development: Custom software development services for Caterpillar dealers to fill critical gaps within DBS/DBSi, with 100% satisfaction guarantee.
3. Consulting Services: Discovery workshops, DBS/DBSi training, and dealer excellence review consulting services.
4. Application Support: 24/7 support services for DBS/DBSi and FDC Solutions applications with decades of Caterpillar ecosystem experience.
5. Application Hosting: Cloud hosting services with dual-server architecture, security management, backup strategies, and 24/7 monitoring.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

FDC Solutions develops and sells custom software solutions for Caterpillar (Cat) dealers built around the DBS/DBSi ERP ecosystem. The portfolio includes three flagship applications (WMSv2 warehouse management, K*Track package tracking, and ICS inventory planning) along with over 30 supplemental modules for parts counter productivity, parts order management, service operations, and external system interfaces, plus professional and infrastructure services.

Product overview

FDC Solutions is a software company serving Caterpillar dealers since 2002 with a portfolio of three flagship applications and over 30 supplemental modules and services built around the DBS/DBSi ERP ecosystem. The three flagship products are WMSv2 (an advanced, browser-based warehouse management system with real-time data synchronization and automated storage/retrieval integration), K*Track (a comprehensive package tracking and notification solution with real-time visibility and event-based SMS/email alerts), and Inventory Capital Solutions (ICS, a SaaS-based inventory planning suite with proprietary forecasting algorithms and modular design for automated replenishment, excess stock management, and demand planning). Beyond the flagship products, FDC offers a broad catalog of DBS/DBSi supplemental applications organized into categories including Parts Counter Productivity (Promo Code, Parts Freight, Parts Pricing, Parts Return & Restocking), Parts Order Management (Auto-Release Backorders, Parts Order Entry, Parts Reservation, Estimated Delivery Date), Parts Inventory Management (Parts Abnormal Demand, Parts Demand Override, Parts UOM, Smart Sourcing Need-By Date, Smart Sourcing Stock Surplus), Parts Operations & Customer Service (Core Charge Exceptions, Force Hose Assembly to Alternate Stores, Parts Audit Trail Enhancement, Parts Kitting), Service Operations and Standard Jobs (Customer Warranty Invoice, RBOM Import, RBOM Parts Reprice, RBOM Replaced Parts), External Price Upload (Allied Parts Price Upload, Labor/Misc Sell Rate Upload), and Internal Costs/Tax (Alternate Replaced Parts, Marketing Claims for Flat Rate Work Orders, Warranty Parts Tracking & Retention, Sales Tax). FDC also provides external system interfaces (Microsoft Dynamics 365 Finance/CRM/Field Service, Lincoln Oil, Perkins eCommerce, SAP, Salesforce, Kronos, and various automated storage systems), professional services (custom development, data conversion, discovery workshops, training, Dealer Excellence consulting), and infrastructure services (application hosting, batch watch, remote managed services).

Differentiator

Problem solved

Functional benefit

Brands

• WMSv2: Advanced warehouse management system (WMS) designed to enhance operational efficiency and streamline warehouse processes for Cat dealers.
• K*Track
• ICS (Inventory Capital Solutions)

Products and services

• Inventory Capital Solutions (ICS) A comprehensive suite of inventory planning tools providing automated, intelligent recommendations for procurement, transfers, forecasting, and surplus returns, delivered via a Subscription-as-a-Service (SaaS) model with modular design for Caterpillar dealers.
• WMSv2 (Warehouse Management System v2) An advanced, browser-based warehouse management system that enhances operational efficiency and streamlines warehouse processes through real-time data synchronization, inbound/outbound processing, and integration with automated storage and retrieval systems for Caterpillar dealers.
• K*Track (Package Tracking and Notification) A comprehensive package tracking and management solution providing real-time visibility into the status and location of inventory and non-inventory items, combined with an intelligent event-based SMS and email notification system for internal teams and customers.
• Promo Code 2.0 An application for creating and managing promotional discounts on parts sales, compatible with DBS and parts.cat.com, supporting stacking, flexible percentage/amount discounting, campaign scheduling, and auto-claiming. Promo Code 2.0 adds volume tiered promotions, BOGO promotions, and PACC exclusions.
• Parts Freight 4.3 A parameter-driven freight cost recovery application that automatically calculates and applies freight charges based on weight or price, supports both inbound and outbound freight, integrates with WMSv2, and applies charges across shop, counter, and internet orders.
• Parts Pricing 2.2 The most comprehensive custom parts pricing software for Caterpillar dealers, working within DBS/DBSi framework to enable automatic environmental charges, future-dated pricing, contract and promotional pricing, obsolescence specials, and dynamic customer contracts.
• Parts Return and Restocking 4.2 A highly parameterized application that automatically enforces dealership parts return policies, calculating and applying restocking fees as a percentage of the original sale, with configurable rules by part status, days elapsed, and reason codes.
• Auto-Release Backorders from Internet Orders A parameter-driven application that automates the release of back orders from internet and electronic channels (parts.cat.com, shop, TEPS, B2B, ServiceLink), eliminating manual processing.
• Parts Order Entry A web-based parts ordering application deployed within the FDC Solutions Portal, offering an intuitive shopping-cart interface with full DBS/DBSi integration, SIS import, Excel import, and saved parts lists.
• Parts Reservation An application that transforms future demand into guaranteed parts availability through shadow reservation logic, moving reserved quantities into a dedicated shadow file to eliminate phantom inventory, with automated NEP jobs and real-time reporting.
• Purchase Order System The only comprehensive purchasing product developed specifically for Caterpillar dealers, featuring quick-create PO integration with DBS/DBSi workflows, three-way match, automated dispute and exception alerts, and a five-level approval hierarchy.
• Allied Parts Price Upload 2.0 A server-based application enabling automated upload of allied (non-Caterpillar) parts pricing and part information from Excel files to DBS/DBSi, with intelligent processing for worn cores and superseded parts, dry-run testing, and automated scheduling.
• DBS Interface to Microsoft Dynamics 365 Finance A pre-built, real-time interface for Cat dealers enabling synchronization between DBS/DBSi and Microsoft Dynamics 365 Finance, including batch GL transactions, customer master data, currency exchange rates, credit checks, and directed/posting periods.
• DBS Interface to Microsoft Dynamics 365 CRM A robust interface between DBS/DBSi and Microsoft Dynamics 365 CRM enabling real-time customer master data synchronization from DBS/DBSi as the authoritative source, comprehensive billing data synchronization, and enriched customer profiles.
• DBS Interface to Microsoft Dynamics 365 Field Service A bidirectional integration between DBS/DBSi and Microsoft Dynamics 365 Field Service supporting full work order lifecycle management, truck inventory handling, asset and customer synchronization, and transmission of charges back to DBS/DBSi.
• System Interfaces Development Services Design, development, installation, and support of software interfaces connecting Caterpillar dealer systems with automated storage/retrieval systems, accounting/finance, CRM, ERP, eCommerce, service systems, and workforce management.
• Custom Software Development Comprehensive custom software development services tailored to Caterpillar dealer needs, filling critical gaps within DBS/DBSi, with a 100% satisfaction guarantee backed by decades of field expertise.
• Data Conversion Migration services for transitioning from legacy ERP systems to new platforms, with FDC Solutions' team of subject-matter experts writing custom conversion programs that preserve data integrity and relevance.
• DBS/DBSi Support Comprehensive support for DBS/DBSi covering core systems, dealer-modified code, Caterpillar interfaces, FDC supplemental applications, and third-party interfaces, with 24/7 availability for more than 40 Caterpillar dealers.
• FDC Solutions Applications Support Dedicated support for FDC Solutions flagship and supplemental applications (WMSv2, K*Track, ICS, etc.) including continuous enhancement and updates, direct access to developers, comprehensive training and onboarding, and holistic integration troubleshooting with DBS/DBSi.
• Discovery Workshops On-site or online consulting workshops that conduct a deep-dive into dealer business operations to produce detailed business requirements, conceptual design, or functional design documents as a foundation for development or integration projects.
• DBS/DBSi Training Custom training programs for Caterpillar dealer staff covering all functional areas (parts counter, warehouse, repair service, customer service/sales) with intensive, tailored curriculum and actionable solutions rooted in real-world best practices.
• Dealer Excellence Review A consulting service for Caterpillar dealers pursuing Dealer Excellence recognition, providing KPI performance analysis, data integrity checks against Caterpillar's definition standards, goal alignment verification, and operational improvement recommendations.
• Application Hosting Secure cloud hosting services for FDC Solutions applications using dual-server architecture (testing and production), with 24/7 monitoring, security incident response, MFA/VPN access, daily backup snapshots with 90-day retention, and compliance audit support.
• Batch Support Remote 24/7 monitoring of DBS/DBSi nightly batch processes to ensure timely completion, with proactive issue resolution, monitoring of DBS Neps, transmission jobs, and CAT connectivity, and schedule management for adding or removing batch jobs.
• Remote Managed Services Proactive IT support model providing 24/7/365 monitoring of dealer networks, systems, databases, and select IBM i applications, with automatic issue notifications, performance monitoring, and PTF management.
• Sales Tax Calculation An application that integrates with DBS/DBSi and third-party applications to ensure precise sales tax application by delivery address (down to county and zip code level) through address validation, configurable tax code matrix, and built-in override control with full audit trail.
• Perkins eCommerce Interface A real-time integration between DBS/DBSi and Perkins/Pathfinder eCommerce platform that provides triggered APIs for shipping cost calculation, tax computation, and order placement, with optional B2B freight exceptions and zip-code tax precision.
• Lincoln Oil Interface A real-time integration between DBS/DBSi and Lincoln Oil fluid distribution system that automatically creates work order charges as oil is dispensed, alerts users of success or errors, and provides monitoring of all fluid transactions.
• Smart Sourcing Need-By Date An application that injects policy compliance into the order entry process by providing intelligent, automated Customer Need-By Date defaults aligned with CCPA goals, considering existing Smart Sourcing calendars and non-working days.
• Smart Sourcing Stock Surplus An application that redefines 'surplus' within Smart Sourcing, allowing overstocked Stocked items above a customizable threshold to be automatically treated as eligible surplus for backorder fulfillment.
• Labor and Miscellaneous Sell Rate Upload An application enabling download of DBS/DBSi labor and miscellaneous sell rate tables to Excel for offline modification, with upload via IBM i tool, validation before commit, and built-in backup and restore functionality.

Quantifiable outcome

• Automated intelligent recommendations for optimal stock levels, improved profitability, and enhanced customer satisfaction
• +2 more outcomes

Segments1 record

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration21 records

AI capability6 records

Feature4 records

Partnerships

Eight partnerships are on record, tiered core and flagship.

• Microsoft Dynamics 365 FinancecoreTechnology or IntegrationPre-built interface designed specifically for Cat dealers to achieve real-time synchronization between DBS/DBSi and Microsoft Dynamics 365 Finance, ensuring financial data integrity and accelerating closing processes.
• Microsoft Dynamics 365 CRMcoreTechnology or IntegrationRobust interface between DBS/DBSi and Microsoft Dynamics 365 CRM that eliminates manual data synchronization and empowers sales and service teams with real-time customer insights.
• Microsoft Dynamics 365 Field ServicecoreTechnology or IntegrationBidirectional connection between DBS/DBSi and Microsoft Dynamics 365 Field Service that ensures back-end data and financial processes remain synchronized when dealers adopt D365 Field Service.
• AutoStore (empowered by Kardex)flagshipTechnology or IntegrationIntegration with automated storage and retrieval systems including AutoStore empowered by Kardex, enabling Cat dealers to scale and modernize warehouse operations.
• Kardex Remstar and Modula (VLMs)coreTechnology or IntegrationIntegration with vertical lift modules (VLMs) from Kardex Remstar and Modula for warehouse automation.
• Kardex Remstar (Carousels)coreTechnology or IntegrationIntegration with horizontal carousel systems from Kardex Remstar for automated storage and retrieval.
• Lincoln OilcoreTechnology or IntegrationReal-time integration between DBS/DBSi and Lincoln Oil fluid distribution system that automatically creates work order charges as oil is dispensed, eliminating manual entry.
• Perkins/PathfindercoreTechnology or IntegrationSeamless, real-time connection between DBS/DBSi and Perkins/Pathfinder eCommerce platform automating shipping cost calculation and order placement for frictionless customer checkout.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• VitalEdge: VitalEdge owns e-Emphasys and Intellidealer, ERP systems purpose-built for heavy equipment dealers (the same Cat-adjacent ecosystem FDC serves). It is FDC's most direct competitor: both build dealer-specific software and interface with core dealer systems, and VitalEdge is explicitly listed as one of FDC's known integration partners.
• PBS Systems: PBS Systems provides dealer management software to powersports, agriculture, and heavy equipment dealerships - the same vertical customer base as Cat dealers. It is a direct competitor for dealer parts, service, and accounting workflows that FDC's supplemental applications address.
• Dealertrack (Cox Automotive): Dealertrack, part of Cox Automotive, is one of the dominant dealer management and DMS platforms in the adjacent automotive dealer vertical. While automotive-specific, it is the standard analog for what mature, vertically-specialized dealer software looks like and illustrates both competitor archetype and exit-acquirer positioning.
• Reynolds and Reynolds: Reynolds and Reynolds provides dealership management systems and adjacent software to retail automotive dealers. It is a vertical analog to FDC's dealer-ecosystem specialization, illustrating how a long-tenured, deeply-vertical software provider operates and competes for dealer IT budgets.
• CDK Global: CDK Global is a major dealer technology provider for the automotive retail industry, offering DMS, CRM, and back-office software. Serves as a structural analog for a company that grew deep integrations and recurring services around a dominant dealer ERP, parallel to FDC's posture around DBS/DBSi.

Others

• Constellation Software: Constellation Software, through subsidiaries like Jonas Software and Vela Software, acquires and operates vertical-specific software businesses - a structural acquirer archetype for a profitable, niche vertical-SaaS-plus-services company like FDC Solutions. Listed as OTHERS because the comparison is M&A fit rather than product competition.
• Kardex Group: Kardex is a FDC integration partner (its VLMs, carousels, FulfillX, and AutoStore-empowered-by-Kardex solutions all integrate with WMSv2). It is the upstream warehouse-automation counterpart to FDC's WMS, an ecosystem participant rather than direct software competitor.

Broad incumbents

• Manhattan Associates: Manhattan Associates is a major enterprise WMS and supply chain platform broadly serving distribution and warehouse operations. It is a broad incumbent analog to FDC's niche WMSv2 product, illustrating both where larger competitors operate and where FDC's Cat-dealer specialization is differentiated.
• Blue Yonder: Blue Yonder (formerly JDA Software) is a broad enterprise supply chain, WMS, and inventory optimization platform. Its forecasting and replenishment capabilities overlap with FDC's ICS product line as a broad incumbent, while FDC's Cat-dealer-specific tuning is its differentiation.
• RSM US: RSM US is a large mid-market professional services firm with a dedicated Construction & Real Estate / Dealer practice that includes Cat and heavy equipment dealer clients. It competes for the same dealer IT-services budget as FDC via broader consulting and ERP-modernization engagements.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/fdc-solutions
• Facebookfacebook.com/FDCSolutions

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about FDC Solutions