Conroy Removals Ltd (Australia)

What Conroy Removals Ltd (Australia) does

Conroy Removals Pty Ltd is an Australian family-owned removal and relocation company tracing its origins to a New Zealand operation founded in 1972 and a first Australian branch opened in Brisbane in 1999. Today the business operates 7 branches across Australia (Brisbane headquarters, Sydney, Melbourne, Perth, Darwin, Townsville, and Ipswich) and 9 branches throughout New Zealand, providing local, interstate, Trans-Tasman, and international door-to-door moving services to private individuals, families, and corporate relocation clients. The integrated service portfolio includes packing, secure short- and long-term storage, moving insurance, vehicle shipping, pet transport, employee relocations, pre-move assessments, international money transfers, and a small-removals shared-container offering between Brisbane, Sydney, and Melbourne.

Underlying the commercial operation is a proprietary CalcuRator Technology system that delivers instant destination rates across every Australian port of entry and shipping mode, accessible through a dedicated agent portal where international moving companies book origin and destination services. Distribution combines field-based enterprise sales with in-person and video pre-move surveys, inside sales via a national toll-free line, a direct-to-consumer online box shop, and a B2B agent network spanning North America, the UK, Europe, Africa, and Scandinavia. Conroy holds FAIM (FIDI Accredited International Mover) status, IAM Trusted Moving Company designation, and leadership positions on the AFRA and AIMA boards.

Revenue is generated through transaction fees on removal jobs (volume, distance, and service-based), professional services fees for packing and ancillary offerings, direct retail-style pricing on packing materials through the Box Shop (e.g., standard box at A$5.00 incl. GST, fixed A$75.00 delivery fee), and commission-based money transfer services. Channel-partner commissions flow through the international agent network, while a credit/debit card 2% surcharge applies across card payments. The November 2024 acquisition of Whybirds Removals & Storage extended the network to 15 branches and added 9 trucks plus 30+ staff, and April 2025 membership in Harmony Relocation Network broadened inbound international relocation access. The company is privately held under the Conroy Group umbrella with David Conroy as Co-Founder and Managing Director and Phil Gordon as Australian Director.

Name

Conroy Removals Ltd (Australia)

Legal name

Conroy Removals Pty Ltd

Website

https://conroyremovals.com.au

Company type

Private

Founded year

1972

Operating status

Operating

Headcount range

11–50 employees

Short description

Conroy Removals is an Australian family-owned moving and relocation company operating 7 Australian branches plus 9 New Zealand branches, serving private families, corporate relocations, and international moving agents with local, interstate, Trans-Tasman, and door-to-door international services since 1972.

Ownership category

akta.pro rank

Product category

Moving and Relocation Services

NAICS

Used Household and Office Goods Moving (484210), Packing and Crating (488991)

SIC

Trucking & Courier Services (No Air) (4210)

akta.pro primary industry

Door-to-Door Household Goods International Moving (HSAKACAA)

akta.pro secondary industries

Local Moving with Packing/Unpacking Add-On (HSAKAAAH), Residential Packing & Unpacking Services (HSAKADAA)

Keywords

• Furniture removal services
• Interstate removals
• International relocation
• Moving and storage
• Corporate relocations

Headquarters

HQ city

Caboolture

HQ country

Australia

HQ region

Oceania

Offices7 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Removal Services: Core revenue from furniture removals including local moves (flat rate or hourly), interstate removals, Trans Tasman moves to/from New Zealand, and international door-to-door removals. Revenue generated per job based on volume, distance, and services required.
2. Ancillary Moving Services: Packing services, secure storage (short and long term), moving insurance, vehicle shipping, pet transport, and pre-removal assessments offered as add-on services to removal jobs.
3. Box Shop and Packing Materials: Sale of moving boxes (small, standard, lay flat, hanging portarobe, picture), packing kits (small, medium, large combos), packing tape, packing paper, bubble wrap, and plastic protector covers for mattresses, sofas and chairs.
4. Money Transfer Services: International money transfer services for customers relocating internationally.

Pricing tiers

Go-to-market motion4 records

Distribution channels4 records

Marketing channels6 records

Core offering

Conroy Removals provides full-service household and furniture removal services for local, interstate, and international (including Trans-Tasman Australia–New Zealand) relocations. Core activities cover door-to-door moving of household goods, packing and unpacking, secure short- and long-term storage, vehicle shipping, moving insurance, and dedicated corporate employee relocation services, with ancillary lines in packing materials, money transfers, and pet transport.

Product overview

Conroy Removals Ltd is a removal and moving company operating since 1972, offering a comprehensive suite of relocation services across Australia and internationally. The core offerings include local removals (flat rate or hourly), interstate removals, international removals, and Trans-Tasman/New Zealand removals. Additional services include packing, secure storage, moving insurance, vehicle shipping, employee relocations, pre-removal assessments, and a Box Shop for packing materials. The company also offers specialized small removals (intercity mini moves) via shared economy containers between major Australian cities. The portfolio operates as a unified service offering with add-on services that complement the core removal operations.

Differentiator

Problem solved

Functional benefit

Products and services

• Local Removals Short-distance household and furniture removals within the same metropolitan area, covering intrastate moves handled by the branch network.
• Interstate Removals State-to-state removals across Australia, including door-to-door household moves coordinated through the national branch network.
• International Removals Worldwide international household removals, including customs documentation and quarantine handling, using Conroy's agent network.
• Trans Tasman / New Zealand Removals Removals between Australia and New Zealand across the Tasman, using combined road/sea transport and dedicated Trans-Tasman capacity.
• Small Removals (Intercity Mini Moves) Smaller-scale relocation service for customers moving a partial load or smaller household between cities, typically priced on an hourly basis.
• Packing Services Professional packing and unpacking of household contents prior to and after a move, available as a standalone or bundled add-on.
• Secure Storage Short- and long-term secure storage of household goods and furniture in Conroy-operated storage facilities.
• Moving Insurance Transit and contents insurance cover protecting household goods against loss or damage during a removal.
• Vehicle Shipping Transport of cars, motorcycles and other vehicles as part of a household relocation, including international and interstate vehicle moves.
• Employee Relocations Dedicated managed relocation service for corporate and government clients moving their employees domestically or internationally.
• Pre-Removal Assessment In-home visit by a Conroy estimator to scope household contents and produce a tailored removal quote prior to the move.
• International Economy Service Lower-cost international removal service option for customers shipping household goods abroad on a consolidated or shared basis.
• Box Shop (Packing Materials) Online retail outlet selling boxes, tape, wrapping paper and other packing materials for self-packers and Conroy customers.
• Money Transfers Currency and money transfer service offered to relocating customers as a convenience around the international move.
• Pet Transport Transport service for household pets relocating domestically or internationally alongside their owners' household move.

Quantifiable outcome

• 89% of clients surveyed said they would use Conroy Removals again
• +3 more outcomes

Named customers9 records

Segments1 record

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Eleven partnerships are on record, tiered core and minor.

• Harmony Relocation NetworkcoreStrategic or Co-development Partner · 15 April 2025Cooperative network of relocation companies providing worldwide moving and relocation services for corporate and private customers. Conroy Removals Australia joined as member representing Brisbane and Melbourne branches in Australia.
• FIDI Global Alliance (FIDI)coreStrategic or Co-development PartnerGlobal alliance of professional international moving and relocation companies. Conroy is accredited with FAIM (FIDI Accredited International Mover), the only quality standard for international moving industry recognized worldwide.
• International Association of Movers (IAM)coreStrategic or Co-development PartnerLargest global trade association for moving and forwarding industry with 2,000+ members in 170+ countries. Conroy holds IAM Trusted Moving Company designation.
• British Association of Removers (BAR)minorStrategic or Co-development PartnerUK-based association dedicated to promoting excellence in removals industry. Represents over 500 leading professional removal and storage companies.
• Pan American International Movers Association (PAIMA)minorStrategic or Co-development PartnerExclusive association representing member companies from the Americas and other key areas of the world.
• EuromoversminorStrategic or Co-development PartnerNetwork of over 70 experienced and reliable moving companies located throughout Europe, UK, USA, Australasia, Russia, China and other countries.
• GEM MoverminorStrategic or Co-development PartnerGlobal exclusive movers network partner.
• Australian Movers Group (AMG)coreStrategic or Co-development PartnerAustralia's largest independent moving alliance with fully operational branches in all capital cities and regional centres. Conroy Removals is the proud partner company in Brisbane and Darwin.
• Australian Furniture Removers Association (AFRA)coreStrategic or Co-development PartnerOfficial body regulating Australian removals industry. Conroy holds positions on the AFRA board and Director Phil Gordon was awarded AFRA Life Membership.
• Australian International Movers Association (AIMA)coreStrategic or Co-development PartnerProfessional forum for international removal industry established 1975. Conroy holds board positions and has been a member for decades.
• Graebel Preferred PartnerminorStrategic or Co-development PartnerPreferred partner relationship with Graebel Companies Inc., a global relocation company.

Scale indicators8 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Grace Removals Group: One of Australia's largest removalist groups with nationwide branches and similar service portfolio (local, interstate, international, storage, packing). Most directly comparable Australian competitor on footprint and product mix.
• Kent Removals & Storage: Long-established Australian removalist offering local, interstate, international and corporate relocation services. Comparable branch-network model and customer base (private individuals and corporates).
• Pickfords Removals: Historical UK/Australian moving brand offering local, interstate and international removals. Closely comparable service mix and customer profile to Conroy's domestic Australian business.

Broad incumbents

• Crown World Mobility / Crown Relocations: Global corporate relocation and moving services company with strong Asia-Pacific presence. Overlaps with Conroy on door-to-door international household goods moving and corporate relocation RFPs.
• Sirva (Allied International / NorthAmerican Van Lines): One of the largest global moving and relocation companies, operating international household goods moving under the Allied brand. Direct overlap on Trans-Tasman and worldwide moves through agent networks.
• Santa Fe Relocation (Santa Fe Wridayani): Global mobility and relocation provider with strong Australia presence. Competes for the same corporate and international moving RFPs as Conroy, particularly in Asia-Pacific corridors.
• Asian Tigers Mobility: Asia-Pacific international moving specialist with extensive agent network. Overlaps with Conroy on international door-to-door moves to and from Australia for corporate clients.

Regional players

• Kingfisher Removals (New Zealand): New Zealand-headquartered international removalist serving the NZ-Australia corridor and worldwide. Trans-Tasman overlap and broadly comparable alliance participation (FIDI, IAM).
• Earle's Removal & Storage (New Zealand): NZ-based removalist with domestic and international services. Competes with Conroy's NZ arm for Trans-Tasman and global moves originating from New Zealand.

Emerging players

• BGRS (formerly Brookfield Global Relocation): Major global corporate relocation management company that supplies household goods moving through partner networks. Indirect competitor to Conroy for the corporate relocation channel Conroy accesses via agent relationships.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UCd9YyRyzDlk5_pbc-C_xvqw
• Facebookfacebook.com/conroyremovalsAUS/?rc=p
• LinkedInlinkedin.com/company/conroy-removals
• Instagraminstagram.com/conroyremovals_aus

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Conroy Removals Ltd (Australia)