What Kent Removals & Storage does

Kent Removals & Storage, trading under the corporate entity Kent Relocation Group, is an Australia-headquartered, family-owned provider of residential and corporate relocation services founded in 1946 and headquartered in Adelaide. The company operates across three primary service lines: local moving within cities, interstate moving between Australian states, and international moving with customs and visa assistance. These are complemented by a three-tier storage offering (mobile storage via delivered containers, self-storage, and premium climate-controlled storage) supported by a fleet of 5,000+ purpose-built containers, plus an extensive catalogue of 12 ancillary services spanning car transport, pet transport, handyman, house cleaning, utility connection, home search, and insurance review.

The company's underlying technology is asset- and logistics-based rather than software-based: the core technical moat is the proprietary mobile storage container system and a distributed network of 15 warehouse/branch locations across every Australian state and territory. Operations are delivered through a sales-led, direct-to-consumer model combining website quote requests, dedicated 1300 phone lines per branch, and physical branch interactions, with quote-based pay-as-you-go pricing and personal move coordinators for interstate and international relocations. Revenue is generated primarily through one-time fees per move, with recurring contribution from short- and long-term storage subscriptions and professional-services fees on ancillary add-ons. The customer base is broadly distributed across residential households, interstate relocators, international movers, and a secondary corporate relocations segment, with no named enterprise anchor accounts disclosed.

Name

Kent Removals & Storage

Legal name

Kent Relocation Group

Website

https://kentremovalsstorage.com.au

Company type

Private

Founded year

1946

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Kent Removals & Storage is an Australian family-owned relocation and storage provider, founded in 1946, offering local, interstate, and international moving services plus storage and ancillary settling-in services to residential and corporate customers across Australia.

Ownership category

akta.pro rank

Product category

Relocation and Storage Services

NAICS

Used Household and Office Goods Moving (484210), General Warehousing and Storage (49311)

SIC

Public Warehousing & Storage (4220), Trucking & Courier Services (No Air) (4210)

akta.pro primary industry

Residential Full-Service Storage (HSAKAHAA)

akta.pro secondary industries

Residential Portable Storage Container Rental & Moving (HSAKAIAA), Local Moving with Packing/Unpacking Add-On (HSAKAAAH), Packing, Unpacking & Set-Up Services (HSAFAFAB)

Keywords

• Residential removal services
• Interstate moving
• International relocation
• Storage solutions
• Mobile storage containers

Headquarters

HQ city

Adelaide

HQ country

Australia

HQ region

Oceania

Offices15 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Marketing or Sales

Revenue model

1. Local Moving Services: Quick and flexible moves within cities, including same-day delivery options and packing/unpacking services
2. Interstate Moving Services: Long-distance relocations across Australia with reliable transport and personal move coordinators
3. International Moving Services: Global shipping with customs support, door-to-door service, and visa assistance
4. Storage Solutions: Mobile storage, self storage, and premium storage options with flexible short and long-term terms
5. Additional Moving Services: Add-on services including car transport, handyman services, home search, house cleaning, pet transport, utility connection, visa and immigration support, and home and contents insurance

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Kent Removals & Storage provides residential and corporate relocation services across Australia and internationally, encompassing local, interstate, and international moving along with mobile, self, and premium storage solutions. The company supports each move with a suite of add-on services such as car transport, pet transport, handyman, home search, utility connection, visa and immigration support, house cleaning, and home and contents insurance.

Product overview

Kent Removals & Storage offers a comprehensive suite of relocation and storage services built around a unified service delivery model. The core offering consists of three moving service tiers—Local Moving, Interstate Moving, and International Moving—which serve as the primary revenue streams. These are complemented by three storage solution variants (Mobile Storage, Self Storage, and Premium Storage) that integrate with the moving services. The company also provides an extensive portfolio of 12 additional add-on services including Car Transport, Handyman Services, Home Search, Home Theatre Setup, House Cleaning, Moving Boxes, Network Setup, Pet Transport, Utility Connection, Visa & Immigration, and Home & Contents Insurance. This architecture allows customers to construct a tailored relocation package combining transportation, storage, and ancillary services as needed.

Differentiator

Problem solved

Functional benefit

Products and services

• Local Moving Quick and flexible moves within the same city for residential and corporate customers, featuring same-day delivery options, packing and unpacking services, and local teams familiar with each area.
• Interstate Moving Stress-free long-distance relocations across Australian states with reliable transport, short or long-term storage options, and a dedicated personal move coordinator assigned to each customer.
• International Moving Seamless global relocations with door-to-door service, global shipping, customs support, and visa and relocation assistance for customers moving to or from Australia.
• Mobile Storage Flexible storage option where portable containers are delivered to the customer's location for self-loading, then transported to secure storage facilities.
• Self Storage Customer-accessible storage units at various Kent locations for short or long-term storage needs.
• Premium Storage High-end storage solution with climate-controlled facilities and enhanced security features for sensitive or high-value belongings.
• Car Transport Safe and reliable vehicle transport service delivering the customer's car to their new home, handled with care from pickup to delivery.
• Handyman Services Minor repair and installation services covering fixing, installing, or patching tasks that the customer does not have time to complete during a move.
• Home Search Property finding assistance to help identify ideal suburbs, connect with trusted agents, and secure a new home.
• Home Theatre Setup Entertainment system installation services including wiring and wall-mounting to get home theatre systems operational in the new home.
• House Cleaning Professional cleaning service for properties being prepared for sale, rental finalisation, or pre-move-in preparation.
• Moving Boxes Packing, transport, and delivery of moving supplies and boxes for customers relocating to a new state.
• Network Setup Internet and Wi-Fi installation services to get customers online from day one in their new home.
• Pet Transport Safe and comfortable pet relocation service transporting pets to the customer's new home.
• Utility Connection Connection service for electricity, gas, water, phone, and internet to ensure essential utilities are ready from day one.
• Visa & Immigration Visa and immigration support service managing permits and paperwork for international relocations to or from Australia.
• Home & Contents Insurance Insurance solutions review service helping customers evaluate home and contents coverage options during the moving process.

Quantifiable outcome

• 5,000+ purpose-built containers for secure storage
• +2 more outcomes

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators6 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Storage King: Australian self-storage franchise network with national coverage. Comparable to Kent's self-storage and premium storage service lines targeting residential and small business customers.
• Crown Relocations: International relocation specialist with Australian operations serving corporate and household international moves, customs, and destination services. Closest comparator for Kent's international moving stream.
• PODS: US-listed portable storage container company offering mobile container delivery, on-site storage, and moving services. Closest comparable to Kent's mobile storage container model at global scale.
• Allied Pickfords (Allied International): Global moving and relocation company with a substantial Australian operation offering household and corporate relocations plus storage. Direct peer on both international and interstate moving services.
• National Storage: ASX-listed Australian self-storage operator with a national network of centers. Direct peer for Kent's self-storage and premium storage offerings across the same Australian footprint.
• Pack & Send: Australian franchised packing, shipping, and courier service for households and businesses. Adjacent peer that competes with Kent on packing, freight forwarding, and small-parcel moves.
• Grace Removals: Australian household and office removalist offering local, interstate, and international moving services plus storage. Direct head-to-head competitor to Kent across the same customer segments and service tiers in the Australian market.
• WridgWays: Long-established Australian removalist providing local, interstate, international moving, and storage services. Comparable scale, service mix, and target customer base to Kent's offerings.

Broad incumbents

• North American Van Lines: Large US-headquartered moving and storage network offering household, corporate, and international relocation. Comparable to Kent on service architecture and customer profile, though operating primarily in North America.
• Sirva: Global relocation and moving services conglomerate offering household goods moving, corporate relocation, and storage worldwide. Broader incumbent comparable for scale, international reach, and corporate client capability.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/KentRemovalsStorage
• LinkedInlinkedin.com/company/kent-removals-storage
• Instagraminstagram.com/kent_removals_and_storage

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Kent Removals & Storage