Polaris Aviation

What Polaris Aviation does

Polaris Aviation Solutions is a privately-held, founder-led aircraft management and charter operator founded in December 2007 by CEO Michael Santiago. The company provides full-service management of private aircraft — from light helicopters through Boeing 777 VVIP-configured airframes — for high-net-worth individuals, corporate flight departments, and charter customers, operating under FAA Part 91, 125, and 135 certifications alongside IS-BAO Stage 3 and Argus Platinum safety ratings. Its service offering centers on Aircraft Management Services (fixed monthly fees covering dedicated crews, dispatch, flight planning, catering, maintenance coordination, fuel purchasing, and insurance), Charter Services (both for-hire charter and owner charter-offset programs), and Fleet Management across a diverse fleet that includes the Bell 429, Gulfstream G600, Global XRS Express, Boeing Business Jet, and Boeing VVIP-configured 777. Operations are anchored at Teterboro Airport (NJ) and Stewart Airport (NY), with administrative offices in Oakwood, Georgia, and a global footprint spanning 230+ airports across 33 countries.

The underlying technology is operationally focused rather than software-centric: a 24/7 dispatch system with dedicated per-client dispatchers, a fleet management platform coordinating maintenance and financial controls, and integrations with airline fuel and insurance providers to deliver volume discounts passed through to clients. Polaris reports 25,000 incident-free flight hours, 7,800+ international flights, and 1,000,000 gallons of fuel purchased annually, supporting an average pilot flight-hour base of 12,000 and an average insurance rebate of 13%. The business model is hybrid — recurring monthly management subscriptions complemented by transaction-fee charter revenue and pass-through cost economics — with no up-charges, a transparent fixed-fee structure, and a no-public-pricing sales motion conducted via phone, email, and online inquiry forms. The customer base is enterprise-grade by default (aircraft owners and corporate flight departments), with marketing concentrated on the company website, organic social, and direct relationship-based sales rather than digital channels.

Name

Polaris Aviation

Legal name

Polaris Aviation Solutions

Website

https://polarisaviation.com

Company type

Private

Founded year

2007

Operating status

Operating

Headcount range

11–50 employees

Short description

Polaris Aviation Solutions is a privately-held, IS-BAO and Argus Platinum-certified aircraft management and charter operator founded in 2007, serving high-net-worth aircraft owners, corporate flight departments, and charter customers across 33 countries under FAA Parts 91, 125, and 135.

Ownership category

akta.pro rank

Product category

Private Aviation Services

NAICS

Nonscheduled Chartered Passenger Air Transportation (481211), Nonscheduled Air Transportation (48121)

SIC

Air Transportation, Nonscheduled (4522)

akta.pro primary industry

Aircraft Management & Part 135/135-equivalent Operators (THABAFAD)

akta.pro secondary industries

Business Jet Charter (On-Demand) (THABAFAA), Private Aviation Ground Support & Trip Services (Dispatch, Permits, Handling) (THABAFAK)

Keywords

• Private aircraft management
• Jet charter services
• Fleet management
• Executive aviation
• Aircraft ownership services

Headquarters

HQ city

Flowery Branch

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Infrastructure, Technology or R&D

Revenue model

1. Aircraft Management Services: Fixed monthly management fees for full-service executive aircraft management including dedicated flight and cabin crews, flight planning, scheduling, dispatch, catering, financial control, maintenance coordination, discounted fuel arrangements, and aircraft insurance. No up-charge policy passes all cost savings directly to clients.
2. Charter Services: Private jet charter revenue from operating managed aircraft for clients. Owners can charter their aircraft when not in use to generate income offsetting ownership costs. The company takes a share of charter revenue as a management service provider.
3. Insurance Rebate Program: Due to impeccable safety record and ongoing insurer relationships, Polaris assists in obtaining insurance policies and passes through rebates to clients, averaging 13% insurance rebate.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

Polaris Aviation Solutions provides full-service private aircraft management and charter services for aircraft owners and travelers. The firm assigns dedicated dispatchers, flight and cabin crews, and maintenance technicians to manage each client aircraft under FAA Part 91, 125, and 135 certifications, while also offering private jet charter on managed and operated aircraft globally across 33 countries.

Product overview

Polaris Aviation operates as a full-service aircraft management and charter company with a unified platform offering comprehensive aviation services. The core portfolio consists of Aircraft Management Services (covering executive jet management with dedicated crews, dispatch, maintenance, and insurance), Charter Services (enabling both charter bookings and aircraft-owner charter programs), and Fleet Management (managing diverse aircraft from helicopters to Boeing 777s). Additional modules include Aircraft Completion Services, Planning and Consultation, and Part 125 Equity Ownership. The company manages a specific fleet including Gulfstream 600, Bell 429, Global XRS Express, and Boeing Business Jets, with fixed monthly management fees and transparent reporting. Services are supported by FAA certifications (Parts 91, 125, 135) and safety ratings (IS-BAO, Argus Platinum).

Differentiator

Problem solved

Functional benefit

Products and services

• Aircraft Management Services Full-service executive aircraft management package including dedicated flight and cabin crews, flight planning and scheduling, dedicated 24/7 dispatch, catering, financial control, maintenance coordination, discount fuel arrangements, and aircraft insurance support. Targets aircraft owners needing a single monthly management solution with all expenses passed through at cost.
• Charter Services Private jet charter services enabling travelers to book private flights globally and allowing aircraft owners to charter their aircraft when not in use to offset ownership costs. Operates under FAA Part 135 with dedicated butler-trained flight attendants and 24/7 dispatch.
• Fleet Management Comprehensive fleet management for diverse aircraft types ranging from 5-passenger helicopters through Boeing 777 VVIP-configured aircraft. Leverages volume purchasing power from fleet size to negotiate discounts on jet fuel, insurance, parts, and maintenance services.
• Aircraft Completion Services

Quantifiable outcome

• 13% average insurance rebate passed to clients due to safety record and insurer relationships
• +2 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Scale indicators8 records

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• NetJets: NetJets (a Berkshire Hathaway company) operates the world's largest private aviation fleet with fractional ownership, jet cards, charter, and aircraft management via its Executive Jet Management (EJM) subsidiary. It is directly comparable as a Part 91/135 aircraft management and charter competitor serving the same ultra-HNW and corporate flight department market as Polaris.
• VistaJet: VistaJet runs a global business jet fleet focused on international point-to-point private flights for HNW individuals and corporations. It is comparable to Polaris's charter and managed international operations, especially its emphasis on long-range, multi-continent business aviation similar to Polaris's 90% international mix.
• Flexjet: Flexjet offers fractional jet ownership, jet card, lease, and aircraft management services with a fleet of business jets. It competes directly with Polaris in the aircraft management and private charter space, particularly for HNW owners seeking alternatives to NetJets.
• Jet Aviation: Jet Aviation (a General Dynamics company) provides aircraft management, charter, FBO, MRO, and completion services globally. It is a clear comparably to Polaris as a full-service aircraft management and charter operator with international reach and fleet management depth.

Direct peers

• Wheels Up: Wheels Up is a membership-based private aviation company offering charter, aircraft management, and flight services. It is directly comparable to Polaris as a private aviation operator pursuing HNW and corporate clients through alternative ownership and management models.
• flyExclusive: flyExclusive operates a large private jet charter and fractional fleet alongside an aircraft management program for owners. It is directly comparable to Polaris across its three revenue streams: management subscriptions, charter transactions, and fuel/maintenance scale benefits.
• PrivateFly: PrivateFly is a global on-demand private jet charter broker with a managed fleet. It is comparable to Polaris's charter arm in serving international business and leisure travelers with on-demand private aviation, and overlaps with Polaris's geographic mix across Europe and Asia.
• Airshare: Airshare offers fractional jet ownership, jet card, and aircraft management services with a focus on the US market. It is comparable to Polaris as a competing aircraft management and charter operator with similar managed-fleet business model.
• Executive Jet Management (EJM): EJM, a NetJets subsidiary, provides aircraft management and charter services exclusively for owners of business jets and turboprops. It is the closest direct peer to Polaris in business model: full-service aircraft management, charter, and Part 91/135 operations for HNW and corporate owners.
• Solairus Aviation: Solairus Aviation is a full-service aircraft management and charter company operating a nationwide fleet for private owners. It is directly comparable to Polaris in scope (Part 91/135 management + charter), target market (HNW owners), and emphasis on transparent owner reporting.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/polarisaviation
• Facebookfacebook.com/PolarisAviationSolutions
• LinkedInlinkedin.com/company/polaris-aviation-solutions

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Polaris Aviation