What DX Solutions does

DX Solutions (legal entity BVBA DX-SOLUTIONS) is a Belgian IT services and custom software development firm founded in 2005 by Xavier Dekeyster and headquartered in Kortrijk, with satellite offices in Bruges, Ghent, Antwerp, and Brussels. The company serves Belgian SMEs and mid-market organizations seeking to modernize legacy IT, integrate fragmented systems, and avoid vendor lock-in. It operates with a core team of roughly 30 specialists supplemented by an extensive freelancer and partner-IT-company network, and reports 100+ delivered projects across diverse verticals including retail/e-commerce, food processing, HR/recruitment, government, construction/HVAC, and education.

The technical offering spans custom software, webshops, and mobile apps; middleware and API-driven integration architecture (using medallion data models, an open best-of-breed approach, and a stack including PHP/Symfony/Laravel, .NET, Elasticsearch, RabbitMQ, Docker, Pimcore, and Power BI); and a suite of LLM-based "AI agents" (Milo, Robert, Sofie, Emma, Orion, Scouta, Pacey, FieldGenius, CalcMate) built for specific SME functions across legal, finance, sales, HR, recruitment, and field-service planning. Its AI methodology emphasizes right-sizing models (1.5B–70B parameters) using RAG, fine-tuning, quantization, and distillation, with on-premises or cloud deployment. Delivery is organized around four service lines: Think (advisory), Build (development), Maintain (support), and Team as a Service (embedded specialists).

The business model is professional-services-led. Revenue is generated via Time & Material engagements (hourly/daily rates indexed annually to the Agoria wage index), Fixed Price quotations, and TaaS specialist staffing billed per engagement, with a newsletter/content funnel for lead generation. Go-to-market is consultative and sales-led, driven by direct website inquiry, case studies, the in-person Break Free Café event series (co-hosted with M&A law firm NOMA), an AI-agent webinar series, and an 8-part digital-acceleration newsletter. The company is privately held, founder-owned, with no disclosed external funding, acquisitions, or ownership changes.

Name

DX Solutions

Legal name

BVBA DX-SOLUTIONS

Website

https://dx-solutions.be

Company type

Private

Founded year

2005

Operating status

Operating

Headcount range

11–50 employees

Short description

DX Solutions is a Belgian IT services firm that builds custom software, system integrations, and LLM-based AI agents for SMEs, delivered via project work and embedded Team-as-a-Service staffing across Flanders.

Ownership category

akta.pro rank

Product category

Custom Software Development and IT Consulting Services

NAICS

Custom Computer Programming Services (541511), Computer Systems Design Services (541512), Management Consulting Services (54161)

SIC

Services-Computer Programming Services (7371), Services-Computer Integrated Systems Design (7373), Services-Management Consulting Services (8742)

akta.pro primary industry

Digital Process Automation (DPA) & Orchestration Suites (HDAEAHAF)

akta.pro secondary industry

ITIL/ITSM Process Consulting & Implementation (BPAEAJAB)

Keywords

• Custom software development
• IT consulting services
• AI agents
• Middleware integration
• Team as a Service

Headquarters

HQ city

Harelbeke

HQ country

Belgium

HQ region

Europe

Offices5 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Custom Software Development: DX-Solutions designs, builds, and maintains custom software, mobile applications, webshops, systems, and websites. Services offered via Time & Material (hourly/daily rates indexed annually per Agoria index) or Fixed Price quotations. Revenue recognized per project milestones with standard payment terms of 14 days.
2. Team as a Service (TaaS): Flexible specialist staffing model where DX-Solutions embeds its experts within client teams. Clients retain knowledge within their own organization while accessing specialized expertise. Billed per engagement with TaaS trajectories for ongoing digital transformation support.
3. IT Consulting & Advisory: Strategic IT consulting including vendor selection for ERP/CRM systems, IT architecture assessment, and digital transformation roadmapping. DX-Solutions acts as independent advisor, notably in M&A due diligence contexts for evaluating technical debt.
4. Newsletter / Content Marketing: 8-part newsletter series ('Digital Acceleration') covering IT strategy topics (build vs. buy, best-of-breed, shadow IT, data ownership, API-first, open source, vendor lock-in, vendor selection) as a lead generation and nurturing tool.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

DX-Solutions designs, builds, and maintains custom software, mobile applications, webshops, systems, and websites for Belgian SMEs, complemented by strategic IT consulting, middleware and integration architecture, and a portfolio of bespoke AI agents for business-specific tasks (legal, financial, sales, HR, recruitment, field service planning). Service delivery is structured around four pillars — Think (advisory), Build (custom development), Maintain (ongoing support), and Team as a Service (flexible specialist staffing).

Product overview

DX-Solutions offers a portfolio of custom AI agents and software development services for SMEs. The core offerings include Think (strategic consulting), Build (custom development), Maintain (ongoing support), and Team as a Service (flexible staffing). AI agents like Robert (legal), Emma (sales), Sofie (financial), and Orion (HR) automate specific business functions. The company also delivers custom applications including FieldGenius (AI planning), Gatehouse (visitor registration), and CalcMate (project estimation), along with enterprise platforms like the VVSG Knowledge Network built on Pimcore with Elasticsearch integration.

Differentiator

Problem solved

Functional benefit

Products and services

• Think Strategic IT consulting service covering business software needs, IT infrastructure assessment, vendor selection for ERP/CRM systems, and reporting/efficiency analysis. Targeted at Belgian SMEs and entrepreneurs needing strategic guidance on software build-vs-buy, IT architecture, and digital transformation.
• Build Custom software development service positioned as DX-Solutions' core business, handling complex programming requirements including web and mobile applications, webshops, systems, and bespoke platforms. For Belgian SMEs requiring tailored digital solutions where standard products are insufficient.
• Maintain Ongoing maintenance, updates, and support service for mobile applications, webshops, systems, and websites after initial development. Provides long-term technical upkeep for Belgian SME clients with custom-built digital assets.
• Team as a Service (TaaS) Flexible specialist staffing engagement where DX-Solutions experts work alongside client teams on-site, coaching internal IT staff, revitalizing processes, and supporting ongoing digital transformation. Clients retain knowledge within their own organization while accessing specialized expertise.
• Robert - Legal AI Assistant Legal AI assistant that helps draft and analyze documents such as NDAs, compares clauses, and assesses risks. Designed as an efficient assistant for repetitive legal tasks for SMEs, explicitly not a replacement for lawyers.
• Emma - AI Sales Agent AI sales agent developed for customer acquisition and sales process automation. Targeted at SMEs seeking to streamline sales workflows with autonomous AI assistance.
• FieldGenius - AI Planning Tool AI-driven planning tool for field service management enabling faster planning, route optimization, and time savings through intelligent scheduling.
• Pacey - AI Sports Coach Agent AI sports coach agent that adapts to user performance and helps achieve athletic goals with energy and motivation tracking.
• Orion - AI Agent Coordinator Overarching Agentic Manager that oversees, coordinates, and adjusts full HR processes, detecting bottlenecks and providing strategic reporting.
• Scouta - AI Recruitment Agent Digital sourcing specialist working 24/7 for respectful candidate matching based on job postings, required skills, industry preferences, and company culture.
• Sofie - AI Financial Coach Digital copilot for financial insight that helps understand cashflow in real-time, warns about tensions, and provides smart suggestions for financial decisions.
• Camper Assistant - AI Search Agent Demo AI agent that helps users search for and select their ideal motorhome, providing model recommendations and explaining concepts such as 'alkoof' or 'C1-rijbewijs'.
• VVSG Kennisnetwerk Platform Knowledge network and collaboration platform built on Pimcore with Elasticsearch-powered search, SSO integration, API-driven multi-source content, and role-based access for public and subscriber-only content. Delivered for VVSG (Vlaamse Vereniging voor Steden en Gemeenten), the Flemish Association of Cities and Municipalities.
• Gatehouse Visitor Registration Application Digital visitor registration application for recording arrivals and departures at facilities, particularly serving the food industry. Developed for The Staff Solutions.
• CalcMate (Steve) Calculation Tool Calculation tool for quotes, comparisons, planning, and follow-up from estimate to post-calculation for project-based businesses.

Quantifiable outcome

• Eliminated hours per week of manual data entry through automated ERP-field service software integration (Deman case)
• +2 more outcomes

Named customers22 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability6 records

Feature5 records

Partnerships

Two partnerships are on record, tiered minor and core.

• Onepoint GroupminorImplementation/ SI/ Consulting PartnerOnepoint Group engaged DX-Solutions as a subcontractor for the VVSG Kennisnetwerk project, where DX-Solutions handled the Pimcore-based platform development and Elasticsearch integration.
• NOMAcoreStrategic or Co-development PartnerDX-Solutions co-hosts the Break Free Café event series with NOMA (a law firm specializing in M&A, business valuation, and corporate law). Together they address M&A, due diligence, and business valuation from both legal and IT architecture perspectives.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Cegeka: Cegeka is a Belgian-founded IT services group delivering custom software, cloud, data, and integration work to mid-market and enterprise customers across Benelux. It is the closest large-scale analogue to DX Solutions in scope (Build/Think/Maintain), customer profile (Belgian SMEs plus enterprise), and emphasis on integration and managed services.
• iO: iO is a Benelux digital agency and technology consultancy delivering custom web, app, data, and marketing technology solutions to mid-market and enterprise clients. It competes head-to-head with DX Solutions for Belgian SME digital transformation, custom development, and integration mandates.
• Conclusion: Conclusion is a Dutch-origin IT consulting and services group with Benelux presence, focused on business transformation, application development, and managed services. It targets a similar Dutch/Flemish SME and mid-market segment with comparable Build + Maintain + advisory positioning.
• Delaware (now part of NTT Data): Delaware is a Belgian consultancy specialising in ERP, CRM, and custom application development for mid-market and enterprise clients. It competes directly with DX Solutions on Belgian SME advisory, architecture, and implementation engagements, though at meaningfully larger scale.
• XPLUS: XPLUS is a Belgian IT services firm delivering Microsoft-based application development, integration, and managed services to Benelux mid-market clients. It is a like-for-like SME-focused Build/Maintain competitor with similar technology stack emphasis.
• AE (AppElevate): AE is a Belgian IT services and software firm of comparable size to DX Solutions, providing custom development, integration, and managed services to Flemish SMEs. It is the closest headcount-similar direct competitor in the Belgian SME Build/Maintain market.

Broad incumbents

• Cronos Group: Cronos is a large Belgian IT group comprising 200+ operating companies delivering consulting, custom development, cloud, and integration services. While broader and far larger than DX Solutions, it competes for many of the same Flemish SME and mid-market technology mandates.
• Sopra Steria Belgium: Sopra Steria is a large European IT services group with a Belgian operation delivering custom development, integration, and digital transformation across enterprise and public sector. It overlaps with DX Solutions on Belgian SME/mid-market digital transformation and represents a much larger, incumbent competitor.
• Capgemini Belgium: Capgemini is a global IT services and consulting firm with a Belgian presence delivering custom software, integration, AI, and transformation services. It competes with DX Solutions on Belgian SME and mid-market digital mandates, though with vastly greater scale and breadth.
• Accenture Belgium: Accenture is a global consulting and technology services leader with a large Belgian practice delivering strategy, custom development, integration, and AI work. It competes with DX Solutions for Belgian mid-market and enterprise digital transformation business and represents the upper bound of incumbent scale.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/DXsolutionsBVBA

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about DX Solutions