Name

C Software

Legal name

C Software s.r.l.

Website

https://csoftware.info

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

ERP Software

NAICS

Software Publishers (51321)

SIC

Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Core ERP Suites (Financials, Procurement, Projects) (HDAEAEAA)

akta.pro secondary industries

Sales Force Automation (SFA) CRM (HDAEAFAA), Financial Planning & Analysis (FP&A) & BI (HDAEAMAG), ERP, CRM & Enterprise Applications Consulting (BPAHAEAI), CRM Implementation & Customization Services (BPAEAGAC), Retail ERP (Merchandising, POS Back Office) (HDAEAEAD)

Keywords

• ERP software solutions
• Business management software
• CRM software
• Point of sale systems
• Electronic invoicing software

Headquarters

HQ city

Casalnuovo Di Napoli

HQ country

Italy

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure, Others

Revenue model

1. ERP / Software gestionale licensing (Marcopolo Capital, MicroERP, CRM, Brico vertical): Sold as tiered perpetual/license products (First, Business, Power, Power+BI for Capital; Accounting, Retail, Business, Enterprise, Enterprise+BI for MicroERP). Multi-user, multi-company; deployed on Windows client/server or Cloud. Sold primarily to micro, small and medium Italian enterprises.
2. Cloud CRM subscriptions (Marcopolo CRM, Marcopolo CRM Smart): Cloud-based CRM solutions sold via modular subscriptions (Base, Commerciale, Progetti, plus plugin Ufficio & Archiviatore and Invio Mail); enables recurring SaaS-style revenue from SMB customers.
3. Marcopolo Capital Invio WhatsApp messaging packages: Usage-based revenue from sale of message packages via dedicated e-commerce platform; customers purchase flexible message bundles to send invoices/documents via WhatsApp directly from Marcopolo Capital.
4. Marketplace vertical solution commissions (partner ecosystem): Marketplace where reseller partners publish and monetize vertical solutions; C Software earns revenue by enabling partner commerce and providing platform infrastructure.
5. Professional services: consulting, training, custom development, support: Services include design of entire business cycle using C Software solutions, in-person or remote training, analysis and development of customization projects (with C-DEV), custom report design, web/mobile project development, on-site post-installation support, dedicated support for custom software, and telephone support (8 hours/day).
6. Industry 4.0 consulting and technology integration: Strategic consulting on Italian Piano Nazionale Transizione 4.0, implementation of OPC-UA/MODBUS/TCP-IP/MQTT industrial protocols, Big Data Analytics, AI and IoT; assists clients in obtaining tax credit incentives.
7. Managed/hosted services (Marcopolo Sync & Server Hosting): Secure web hosting, scalable server resources, data synchronization between Marcopolo systems and external CRM/ERP/payment systems; enables recurring managed services revenue.

Pricing tiers

Go-to-market motion4 records

Core offering

C Software develops, sells and supports the Marcopolo suite of ERP, CRM, BI, POS, e-commerce and mobile business management software for micro, small and medium Italian enterprises. The company also delivers custom software development, consulting, training, telephone support and managed hosting services around the Marcopolo platform, with deep vertical specialization in DIY retail, fashion, franchising and other Italian SMB niches.

Product overview

C Software's offering is a comprehensive, multi-module ERP/business management suite branded Marcopolo, organized as a core platform with deeply integrated specialized modules rather than a single monolithic product. The two flagship ERP cores are Marcopolo Capital (client-server, VFP database, available in First, Business, Power, and Power + B.I. tiers) and Marcopolo MicroERP (Windows/Cloud, MySQL, available in Accounting, Retail, Business, Enterprise, and Enterprise + Business Intelligence tiers), complemented by a Marcopolo Cloud deployment. Layered on top are specialized modules such as Marcopolo Fatturazione Elettronica for Italian electronic invoicing, the Marcopolo CRM suite and Marcopolo CRM Smart for customer relationship management (with Office, Service, Projects, HR, and Mailer modules), Marcopolo Business Intelligence and the newer Marcopolo Micro BI for analytics, Marcopolo Commerce and Marcopolo Instant Commerce for B2B/B2C e-commerce, the SmartPOS / MrSmart Solutions / Modulo SiPOS family for retail point-of-sale, Marcopolo Sync & Server Hosting for integration and hosting, the mobile suite (Sales, Fidelity, Inventory, Analytic apps) for field operations, and vertical solutions such as Marcopolo Brico for the DIY retail sector. The Marcopolo Soluzioni ERP per Sviluppatori (Developer Edition) extends the platform through a Marketplace where partners publish vertical add-ons. All solutions share data models and synchronize across modules, providing a unified administrative and operational backbone for commercial, service, and production businesses.

Differentiator

Problem solved

Functional benefit

Brands

• Marcopolo: Overall suite of business management software solutions produced by C Software, including ERP, CRM, BI, POS, e-commerce, mobile apps and developer tools.
• Marcopolo Capital
• Marcopolo MicroERP
• Marcopolo CRM
• Marcopolo CRM Smart
• Marcopolo Commerce
• Marcopolo Business Intelligence
• Marcopolo Micro BI
• Marcopolo SmartPOS
• Marcopolo MrSmart Solutions
• Marcopolo Brico
• Marcopolo Fatturazione Elettronica
• Marcopolo Sync & Server Hosting
• Marcopolo Mobile App
• Marcopolo Fidelity App

Products and services

• Marcopolo Capital Client-server ERP suite for service companies, commercial businesses and manufacturers, available in tiered editions (First, Business, Power, Power+BI). Includes full accounting, warehouse management with sizes/colors/lots/serial numbers, sales cycles, agent commissions and a Data Warehouse for Business Intelligence. Built on Microsoft Visual FoxPro for the on-premise deployment.
• Marcopolo MicroERP Complete ERP solution designed for wholesale and retail commerce, service companies and production businesses, available in modular tiers (Accounting, Retail, Business, Enterprise, Enterprise + Business Intelligence). Built on a MySQL database architecture for Italian SMBs.
• Marcopolo Cloud

Quantifiable outcome

• Reduced unplanned machine downtime by 15% via Marcopolo Micro BI predictive analytics (manufacturing case study)
• +3 more outcomes

Segments7 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration22 records

Feature8 records

Partnerships

Nine partnerships are on record, tiered strategic / core — selected to guarantee top-quality transmission and document conservation standards for marcopolo fatturazione elettronica, core — required for compliance of smartpos in italian retail, strategic — supports sales motion to italian manufacturers adopting industry 4.0, flagship / core — "the beating heart of c software", core — required for sipos payment integration, core payment infrastructure partners, co-branding / promotional partner, core cms / e-commerce platform partners and reporting integration partner.

• Italian e-invoicing transmission & archival partner (unnamed, top-tier)strategic / core — selected to guarantee top-quality transmission and document conservation standards for marcopolo fatturazione elettronicaTechnology or IntegrationC Software describes having selected "un PARTNER di primo livello" for the e-invoicing functionality (Fatturazione Elettronica) and the conservation of invoices, to guarantee the highest standards of transmission and document storage. The specific partner name is not disclosed in the source. Partnership is ongoing and forms part of the regulated Marcopolo ERP offering for Italian SMBs.
• Italian fiscal telematic cash register manufacturers (EPSON, RCH, DITRON, CUSTOM and others)core — required for compliance of smartpos in italian retailTechnology or IntegrationC Software has agreements with manufacturers of telematic cash registers ("registratori di cassa telematici") to offer clients highly reliable and regulation-compliant solutions for the transmission of corrispettivi (retail receipts). Marcopolo SmartPOS supports multiple brands: EPSON, RCH, DITRON, CUSTOM.
• Italian Government — Piano Nazionale Transizione 4.0strategic — supports sales motion to italian manufacturers adopting industry 4.0OthersC Software assists its clients in understanding and accessing the tax credits ("crediti d'imposta") offered by the Italian Piano Nazionale Transizione 4.0 for investments in 4.0 capital goods, software, R&D and personnel training. C Software is positioned as a strategic implementation partner helping clients optimize their 4.0 investment and capture available incentives.
• C Software Reseller Partner Network (Partner Rivenditori)flagship / core — "the beating heart of c software"Channel Partner/ Reseller/ DistributorC Software operates an established network of reseller partners across Italy who receive full commercial and technical autonomy, access to the entire product catalog, and the ability to publish and distribute their own vertical solutions through the dedicated MARKETPLACE. Partners handle territorial presence and are supported by C Software in all project phases. C Software has realized "decine di progetti di successo" (dozens of successful projects) in collaboration with partners.
• Ingenico (EFT/POS terminal manufacturer, protocol 95)core — required for sipos payment integrationTechnology or IntegrationThe SiPOS module integrates with EFT/POS terminals supporting the Ingenico protocol 95. The system communicates with payment circuits including NEXI, SELLA and AMEX via TCP/IP socket communication. Designed to automate the exchange of transaction amounts between Marcopolo POS systems and bank payment terminals.
• NEXI / SELLA / AMEX payment circuitscore payment infrastructure partnersTechnology or IntegrationVia SiPOS module, C Software's POS solutions communicate with major Italian and international payment circuits — NEXI, SELLA and AMEXCO — to process card payments at the point of sale. Communication occurs via TCP/IP socket libraries.
• marcopoloprogetti.itco-branding / promotional partnerGTM or Marketing PartnerThe Marcopolo product suite is co-promoted via marcopoloprogetti.it (visible on the Products page as "Scopri tutti i vantaggi della suite su marcopolo.it" pointing to marcopoloprogetti.it). Shared branding and cross-linkage between C Software's csoftware.info and the Marcopolo project portal.
• PrestaShop / WooCommerce / Magento / Shopifycore cms / e-commerce platform partnersOEM/ Whitelabel/ Licensing PartnerMarcopolo Commerce supports four major e-commerce CMS platforms as configurable backends — PrestaShop, WooCommerce, Magento and Shopify — offering clients flexibility to choose their preferred storefront while synchronizing with Marcopolo ERP/CRM via connectors.
• Fast Reportreporting integration partnerTechnology or IntegrationMarcopolo Micro BI integrates with Fast Report for advanced, near-automatic generation of professional reports. Fast Report is the reporting component used to deliver high-quality output for Marcopolo BI analysis.

Scale indicators7 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• TeamSystem: Leading Italian SMB software house offering ERP, CRM, payroll and accounting solutions. Directly comparable to C Software's Marcopolo suite in the same Italian SMB market and vertical segments.
• Zucchetti: Italy's largest software group providing ERP, HR, and vertical solutions for SMBs and enterprises. Competes with C Software across Italian SMB ERP and CRM categories.
• Passepartout: Italian SMB-focused management software vendor offering gestionale, retail and accounting solutions. Closely overlaps C Software's target customer (Italian micro/SMB) and product set.
• Buffetti: Historic Italian software/SMB services brand offering gestionale and retail POS solutions. Targets the same micro-SMB Italian customer base as C Software's Marcopolo MicroERP and SmartPOS lines.

Broad incumbents

• SAP Business One: SAP's SMB ERP offering targeting small and mid-sized companies globally. Competes with C Software in the Italian SMB ERP segment but as part of a much broader portfolio.
• Microsoft Dynamics 365 Business Central: Microsoft's cloud SMB ERP platform with deep Italian localization partners. Overlaps with Marcopolo ERP/CRM in functionality and increasingly in vertical SMB workflows.
• Oracle NetSuite: Cloud ERP/CRM suite for SMB and mid-market. Competes for the upper end of C Software's customer base (Italian growing SMBs considering international expansion).
• Wolters Kluwer (Italian division): Global information services vendor with strong Italian SMB accounting/tax software presence. Competes with C Software in fiscal and accounting functionality for Italian SMBs.

Emerging players

• Fatture in Cloud: Fast-growing Italian cloud invoicing and SMB accounting platform. Partial overlap with Marcopolo Fatturazione Elettronica and MicroERP at the lower end of the Italian SMB market.
• Danea Easyfatt: Italian SMB invoicing and gestionale software. Adjacent competitor for very small Italian businesses that C Software's MicroERP also targets.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xfacebook.com/csoftwaresrl
• GitHublinkedin.com/company/c-software/?viewAsMember=true
• YouTubelinkedin.com/company/c-software/?viewAsMember=true
• Facebookfacebook.com/csoftwaresrl
• LinkedInlinkedin.com/company/c-software
• Instagramlinkedin.com/company/c-software/?viewAsMember=true

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about C Software