Global SI

What Global SI does

Global SI is a privately held French IT managed services provider (infogérance) founded in 2007 and headquartered in Brignais, south-west of Lyon. The company delivers outsourced IT management to small and medium-sized businesses and mid-sized enterprises (PME and ETI) in the Auvergne-Rhône-Alpes region, with nationwide remote support available for ticketing, infrastructure supervision, and Microsoft 365 administration. Its service portfolio is organized around six pillars: Infogérance (core managed IT), Sauvegarde (backup and disaster recovery following the 3-2-1 model with immutable WORM storage), Cybersécurité (audits, next-generation EDR, firewall, email security, awareness training, incident response), Microsoft 365 (deployment, identity, MFA, license management), Cloud Solutions, and Maintenance (proactive patching and rapid intervention).

The technology stack is built on a curated set of third-party platforms rather than proprietary IP: SentinelOne, Sophos, and WithSecure for endpoint detection and response; Veeam (Silver partner) for backup; NinjaOne for remote monitoring and management; Microsoft 365 for productivity; and Dell, HP, Cisco, 3CX, Altospam, Augure, and ConnectSecure across hardware, communications, and security tooling. Service delivery is hands-on and relationship-driven, with each client assigned a dedicated contact and contracts structured around defined GTI (intervention time) SLAs.

The company is structured as a SARL (Société à Responsabilité Limitée) with 10,000 EUR share capital, co-directed by David JOININ and Stéphane BOEUF, and has no disclosed external investors, funding rounds, or M&A activity. Headcount is not publicly disclosed but is consistent with 1-10 employees. The go-to-market is sales-led and local, supported by content marketing (blog, LinkedIn, SEO) and inbound contact via the company website. Revenue is generated through recurring managed services contracts, with pricing tailored per client and not publicly listed.

Name

Global SI

Legal name

GLOBAL SI

Website

https://global-si.fr

Company type

Private

Founded year

2007

Operating status

Operating

Headcount range

1–10 employees

Short description

Global SI is a Lyon-based French IT managed services provider (infogérance) founded in 2007, delivering outsourced IT management, cybersecurity, backup, Microsoft 365, and cloud services to SMEs and mid-sized enterprises in the Auvergne-Rhône-Alpes region.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Facilities Management Services (541513), Computer Systems Design and Related Services (5415), Other Computer Related Services (541519)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Service Desk & ITSM Outsourcing (BPAEAMAF)

akta.pro secondary industries

Data Center Operations & Managed Services (Remote Hands, NOC/SOC) (HDABANAA), IT Asset Discovery, Inventory & CMDB Services (BPAEAOAE), Employee Experience (EX) & Digital Experience Monitoring Support (BPAEAJAO)

Keywords

• Managed IT services
• IT infrastructure outsourcing
• Cybersecurity services
• Backup disaster recovery
• Microsoft 365 deployment

Headquarters

HQ city

Brignais

HQ country

France

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Managed IT Services (Infogérance): Recurring managed services contracts covering support, supervision, infrastructure administration, and maintenance. Contracts include defined SLA levels (GTI) and are adapted to each client's organization with regular service reviews.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

Global SI provides managed IT services (infogérance) for small and medium-sized businesses in the Auvergne-Rhône-Alpes region, covering full IT outsourcing (user support, infrastructure supervision, server/workstation administration, patch management, access control), backup and disaster recovery with offsite and immutable storage, cybersecurity (EDR, firewall, email filtering, awareness training, incident response), Microsoft 365 deployment and management, cloud solutions, and ongoing proactive maintenance. Services are delivered under recurring contracts with defined SLA response times (GTI) and dedicated client contacts.

Product overview

Global SI is an IT services company offering a unified managed IT services portfolio built around six core modules: Infogérance (core managed IT outsourcing covering support, supervision, and infrastructure administration), Sauvegarde (backup and disaster recovery), Cybersécurité (AI-powered EDR, firewall, email security, and staff training), Microsoft 365 Services (deployment, management, and security of the Microsoft 365 ecosystem), Cloud Solutions (secure cloud storage, email, and collaboration), and Maintenance (proactive updates and rapid incident response). The company operates as an IT outsourcing (infogérance) provider targeting SMEs and ETIs in the Auvergne-Rhône-Alpes region, functioning as a single point of contact for all IT needs. Their cybersecurity module integrates third-party EDR platforms (SentinelOne, Sophos, WithSecure), their backup module relies on Veeam, and their remote monitoring is managed through NinjaOne RMM.

Differentiator

Problem solved

Functional benefit

Products and services

• Infogérance (Managed IT Services) Full IT outsourcing service covering user support, infrastructure supervision, server and workstation administration, patch management, access control, and backup management for SMEs and mid-sized enterprises (ETI) in the Auvergne-Rhône-Alpes region. Delivered under recurring contracts with defined SLA response times (GTI).
• Sauvegarde (Backup as a Service) Automated backup and rapid data restoration service using the 3-2-1 backup rule with offsite copies and immutable WORM storage to protect against ransomware encryption. Ensures business continuity in the event of hardware failure, human error, or cyberattack.
• Cybersécurité (Cybersecurity Services) Comprehensive cybersecurity offering including security audits and vulnerability management, next-generation EDR antivirus deployment, firewall configuration, email filtering and anti-spam, staff cybersecurity awareness training, and incident response planning. Deploys AI-powered EDR (SentinelOne, Sophos, WithSecure) for real-time behavioral threat detection.
• Microsoft 365 Services Microsoft 365 deployment, user account configuration, license management, access security (MFA/2FA, identity management, data loss prevention), user training, business application integration, and ongoing user support for Teams, Outlook, SharePoint, and OneDrive.
• Cloud Solutions Cloud storage, email, and collaborative work solutions hosted in a secured cloud environment, adapted to client needs and compliant with applicable regulations, enabling secure remote and hybrid work.
• Maintenance (IT Maintenance) Continuous system surveillance, regular patch and security updates, and rapid on-site or remote interventions to ensure client IT infrastructure remains operational and secure at all times.

Quantifiable outcome

• An engineering firm recovered 100% of data and resumed operations the day after a hardware failure, thanks to off-site backup services.
• +1 more outcomes

Named customers8 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

AI capability2 records

Feature4 records

Partnerships

Four partnerships are on record, tiered core.

• SentinelOnecoreTechnology or IntegrationSentinelOne provides endpoint protection (EDR) technology integrated into Global SI's cybersecurity offerings for client workstations and servers.
• SophoscoreTechnology or IntegrationSophos is a cybersecurity partner providing next-generation antivirus (EDR), firewall, and anti-spam solutions deployed within Global SI's managed security stack.
• WithSecurecoreTechnology or IntegrationWithSecure (formerly F-Secure Business) provides endpoint detection and response technology used by Global SI for proactive threat hunting and client endpoint protection.
• VeeamcoreTechnology or IntegrationVeeam is a backup and data recovery solution provider. Global SI holds Silver partner status with Veeam and uses its technology for client backup and disaster recovery implementations.

Scale indicators2 records

Recent moves5 records

Expansion highlights4 records

Broad incumbents

• Orange Business: Major French incumbent providing managed IT, cloud, and cybersecurity services. Overlaps with Global SI's portfolio across SMB to enterprise but competes from a national-scale position.
• Sopra Steria: Large European IT services and systems integration group with French roots. Comparable through IT outsourcing and managed services lines, but serves a much larger and more enterprise-weighted customer base than Global SI.
• Econocom: Large European IT services and managed infrastructure provider. Comparable through managed IT outsourcing, workplace, and cybersecurity offerings, though operates at vastly greater scale than Global SI.

Direct peers

• Advens: French cybersecurity specialist with managed security services for SMB and enterprise. Directly comparable through its EDR, SOC, and managed-cybersecurity offerings targeted at French regulated organizations.
• Visiativ: French digital transformation and managed services company with SMB and mid-market focus. Comparable through a regional French footprint and managed IT/security offerings for industrial and professional-services customers.
• WALLIX: French cybersecurity vendor with managed security services and channel partners serving French SMB and mid-market. Comparable through French-rooted cybersecurity tooling bundled with partner-led managed services.
• Nomios: European network and cybersecurity managed services provider with strong French presence. Comparable through its MSP/multi-vendor security stack serving SMB-to-mid-market, including Veeam and Sophos integrations.
• Helpline Group: French managed IT services and cybersecurity provider serving SMB and mid-market clients nationwide. Closely matches Global SI's infogérance model, EDR-led cybersecurity stack, and multi-vendor approach.
• SCCI: French regional IT services and managed infrastructure provider serving SMBs with IT outsourcing, backup, and cybersecurity — same infogérance heritage and mid-market French positioning as Global SI.

Regional players

• SOTEC (now Stormshield ecosystem): French cybersecurity specialist with MSP/channel ecosystem across regional French providers. Comparable through EDR/firewall-stack partnerships that regional French MSPs like Global SI commonly resell and manage.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/global-si
• Facebookfacebook.com/profile.php

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Global SI