Mr Rooter Plumbing of North York ON
Mr Rooter Plumbing of North York ON is a locally owned franchise providing residential and commercial plumbing services — drain cleaning, sewer repair, water heaters, emergency plumbing, and remodeling — across the Greater Toronto Area under the Neighbourly brand network.
- Company typePrivate
- Founded1970
- HeadquartersOttawa, Canada
- Headcount11–50
- GTM typeB2C
- OfferingServices
What Mr Rooter Plumbing of North York ON does
Mr Rooter Plumbing of North York ON is a locally owned and operated franchise location of the Mr. Rooter Plumbing network, based at 71 Penn Dr in North York, Ontario, serving residential and commercial customers across the Greater Toronto Area including a dedicated Toronto location page. The franchise provides a broad plumbing service portfolio spanning roughly 30 service categories: drain cleaning, sewer line repair and replacement, trenchless sewer repair, pipe relining, water heater services (including tankless), well pump, septic system, water filtration and softening, sump pump, backflow preventers, frozen pipe repair, faucet/toilet/sink installation, gas line services, irrigation systems, heating/AC (boiler and radiator), garburators, and bathroom/kitchen remodeling. Diagnostic and service technology includes HydroScrub high-pressure drain jetting, sewer video camera inspection, and acoustic leak detection equipment. Customer acquisition is direct-to-consumer via the mrrooter.ca website, SEO-optimized city landing pages, blog content marketing, and a 24/7 phone line, with customer reviews and testimonials playing a prominent role in mid-funnel conversion.
The franchise operates within the Neighbourly (formerly The Dwyer Group) brand umbrella, a North American franchise network of nearly 300 locally owned and operated plumbing service locations across Canada and the United States. Revenue is generated primarily through one-time plumbing service fees billed at upfront flat-rate pricing with no overtime charges, supplemented by the Advantage Plan — an annual subscription providing priority scheduling, preferential pricing, VIP discounts, personalized records, and transferable multi-site coverage. The Neighbourly Done Right Promise provides a network-backed service guarantee. Commercial customers include motels, sports arenas, shopping malls, and airports, while residential customers are homeowners needing installations, repairs, and emergency service. The franchise has operated since 1999 (per firmographics) within a brand that traces back to 1970 and has accumulated 31,477 customer reviews with a 4.8/5 star rating across the network. Legal entity behind the Canadian operation is The Dwyer Group Canada, Inc. d/b/a Neighbourly.
Mr Rooter Plumbing of North York ON firmographics
Firmographics- Name
- Mr Rooter Plumbing of North York ON
- Legal name
- The Dwyer Group Canada, Inc. d/b/a Neighbourly
- Website
- https://mrrooter.ca
- Company type
- Private
- Founded year
- 1970
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Mr Rooter Plumbing of North York ON is a locally owned franchise providing residential and commercial plumbing services — drain cleaning, sewer repair, water heaters, emergency plumbing, and remodeling — across the Greater Toronto Area under the Neighbourly brand network.
- Ownership category
- akta.pro rank
Mr Rooter Plumbing of North York ON industry classification
Industry- Product category
- Residential Plumbing Services
- NAICS
- Plumbing, Heating, and Air-Conditioning Contractors (23822)
- SIC
- Water, Sewer, Pipeline, Comm & Power Line Construction (1623)
- akta.pro primary industry
- Residential Plumbing Fixture Installation & Repair (HSAOAAAA)
- akta.pro secondary industries
- Sewer Line Cleaning & Root Removal (HSAOABAC), Sewer Cleaning, Jetting & Root Control (EUANACAH), Minor Plumbing Repairs (Leaks, Faucets, Toilets, Drains) (HSAGAAAC), Kitchen Plumbing & Fixture Installation (HSAPAAAF)
Keywords
Where Mr Rooter Plumbing of North York ON is headquartered
LocationHeadquarters
- HQ city
- Ottawa
- HQ country
- Canada
- HQ region
- North America
Offices2 records
Markets served
Mr Rooter Plumbing of North York ON business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Supply Chain, Marketing or Sales, Infrastructure
Revenue model
- Plumbing Services Revenue: Mr. Rooter Plumbing generates revenue through one-time plumbing service fees for residential and commercial customers. Services include drain cleaning, sewer line repair, water heater installation, emergency plumbing, and general plumbing repairs. The company also offers the Advantage Plan, a maintenance subscription program providing priority scheduling, preferential pricing, VIP discounts, and personalized records for enrolled customers.
- Maintenance/Advantage Plan: Recurring revenue from the Advantage Plan subscription offering priority scheduling, preferential pricing, periodic specials, personalized records, transferable agreements, and multiple site coverage.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Pay-as-you-go | Standard Service Rate |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels5 records
Mr Rooter Plumbing of North York ON product offering
Product offeringCore offering
Mr Rooter Plumbing of North York ON is a locally operated Mr Rooter franchise that sells and delivers residential and commercial plumbing services across the Greater Toronto Area. Its core offering is paid plumbing work — drain cleaning, sewer line repair and replacement, water heater service, sump pump work, toilet repair, frozen pipe repair, gas line, well pump, septic, water filtration/softening, irrigation, garburator, heating/AC and remodeling — billed via upfront flat-rate pricing and available 24/7. Service is also extended through the Advantage Plan, a recurring-membership preventive maintenance program.
Product overview
Mr. Rooter Plumbing is a plumbing service franchise operating as part of the Neighbourly network, offering a comprehensive suite of residential and commercial plumbing services across Canada. The core offering consists of traditional plumbing repair and maintenance services including drain cleaning, plumbing repairs, sewer line services, and emergency plumbing available 24/7. The service portfolio includes specialized services like HydroScrub drain jetting, sewer camera inspection, trenchless sewer repair, and pipe lining as advanced technology add-ons. Additional services cover water heaters, septic systems, well pumps, water filtration, irrigation systems, heating/AC, and remodeling. The company operates on a franchise model with locally owned and operated locations, offering upfront flat-rate pricing and the Neighbourly Done Right Promise warranty. Services are delivered through licensed and insured professionals with no overtime charges.
Differentiator
Problem solved
Functional benefit
Brands
- Neighbourly Done Right Promise: Service guarantee policy that ensures work is completed correctly or the company will make it right
Products and services
- Drain Cleaning Services Professional drain cleaning for clogged or slow drains in residential and commercial properties, using techniques such as HydroScrub jetting to clear blockages. Sold as a standalone service job.
- Sewer Line Repair and Replacement Sewer line diagnosis, repair, and full replacement service for residential and commercial customers, including trenchless repair and pipe lining options to minimize property disruption. Sold as a standalone project.
- Emergency Plumbing Services 24/7 emergency response plumbing service for urgent issues such as burst pipes, severe leaks, sewer backups, and no-hot-water situations. Dispatched by phone around the clock.
- Frozen Pipe Repair Services Repair and thawing service for frozen or burst water lines in residential and commercial properties, particularly relevant during GTA winter conditions.
- Toilet Repair and Replacement Repair, unclogging, and full replacement of residential and commercial toilets, including installation of new fixtures.
- Sump Pump Installation and Repair Installation, replacement, and repair of sump pumps and battery backup systems to protect basements from flooding.
- Water Heater Services Installation, repair, and replacement of traditional and tankless water heaters for residential and commercial customers.
- Septic System Services
Quantifiable outcome
- 31,477 customer reviews with 4.8/5 star rating across the Mr. Rooter network
- +2 more outcomes
Companies that use Mr Rooter Plumbing of North York ON
Customer profileNamed customers2 records
Segments2 records
Ideal customer profiles2 records
Mr Rooter Plumbing of North York ON technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Mr Rooter Plumbing of North York ON partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- NeighbourlycoreMr. Rooter Plumbing is a proud Neighbourly company. Neighbourly is a national network of trusted, local home and commercial service professionals. The franchise operates under the Neighbourly brand umbrella along with other service brands, benefiting from the Neighbourly Done Right Promise guarantee and corporate support infrastructure.
Scale indicators5 records
Recent moves6 records
Expansion highlights6 records
Mr Rooter Plumbing of North York ON competitors and assessment
Company assessmentMarket position
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
Mr Rooter Plumbing of North York ON social profiles
Digital presenceMr Rooter Plumbing of North York ON financial estimates
Financial estimateRevenue estimate
Valuation estimate
Mr Rooter Plumbing of North York ON leadership team
Management profileNumber of profiles
Mr Rooter Plumbing of North York ON funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Mr Rooter Plumbing of North York ON M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Mr Rooter Plumbing of North York ON
What does Mr Rooter Plumbing of North York ON do?
Mr Rooter Plumbing of North York ON is a locally operated Mr Rooter franchise that sells and delivers residential and commercial plumbing services across the Greater Toronto Area. Its core offering is paid plumbing work — drain cleaning, sewer line repair and replacement, water heater service, sump pump work, toilet repair, frozen pipe repair, gas line, well pump, septic, water filtration/softening, irrigation, garburator, heating/AC and remodeling — billed via upfront flat-rate pricing and available 24/7. Service is also extended through the Advantage Plan, a recurring-membership preventive maintenance program.
Is Mr Rooter Plumbing of North York ON a public or private company?
Mr Rooter Plumbing of North York ON is a private company. It is classified as corporate owned and is currently operating.
When was Mr Rooter Plumbing of North York ON founded?
Mr Rooter Plumbing of North York ON was founded in 1970. It employs 11 to 50 people.
Where is Mr Rooter Plumbing of North York ON based?
Mr Rooter Plumbing of North York ON is headquartered in Ottawa, Canada, in the North America region.
How does Mr Rooter Plumbing of North York ON make money?
Two revenue lines are on record. Plumbing Services Revenue is the primary driver. The others are maintenance/Advantage Plan.
Does Mr Rooter Plumbing of North York ON have an API?
No public API is recorded for Mr Rooter Plumbing of North York ON.
What industry is Mr Rooter Plumbing of North York ON in?
Mr Rooter Plumbing of North York ON's product category is Residential Plumbing Services. Its primary akta.pro industry code is HSAOAAAA, Residential Plumbing Fixture Installation & Repair, with a secondary code of HSAOABAC, Sewer Line Cleaning & Root Removal. Its NAICS code is 23822 and its SIC code is 1623.