Neighbourly
- Company typePrivate
- Founded2013
- HeadquartersBristol, United Kingdom
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What Neighbourly does
Neighbourly Limited is a Bristol-headquartered, B Corp-certified tech-for-good platform founded in 2013 that operates a two-sided marketplace connecting UK and Ireland enterprises with 45,000+ vetted local charities, community groups, CICs and schools. The platform is organised around four core product modules: Employee Volunteering, Financial Donations (including grant-making and employee match-giving), Product Surplus (food and non-food redistribution), and ESG Impact Reporting. Underpinning these is a proprietary Social Impact Calculation Engine that aggregates multi-metric outcome data across locations, and a Charity Vetting & Verification System that onboards and credentials charities at scale.
The company monetises through a 5% transaction fee on donations processed via Stripe, alongside custom-negotiated enterprise licences for advanced platform features, plus a 2.25% admin fee on text-to-donate flows routed through the affiliated Neighbourly Foundation. The platform is free for charities to join, creating a long-tail supply side, while enterprise client acquisition combines a self-serve business portal (hub.neighbourly.com) with direct enterprise sales. Notable enterprise customers include M&S, Aldi, Lidl, B&Q, Currys, Sainsbury's, TSB Bank, Gallagher, Hays, Coca-Cola Europacific Partners GB, Stagecoach, JD Foundation and Southern Co-op.
Cumulative social outcome metrics to date include £2 billion in calculated social value delivered, 323 million meals distributed, 523k tonnes CO2e saved through food donations, 323k volunteering hours, and £44 million in funds channelled to good causes, with an articulated goal of £10 billion in positive impact by 2030. The company has raised roughly £10M across multiple equity rounds, most recently a 2024 round led by Palatine Private Equity with prior backing from Guinness Ventures, and operates from 11-50 employees under a private limited company structure (Neighbourly Limited, company number 08293976) with an affiliated charity (The Neighbourly Foundation, charity 1189514).
Neighbourly firmographics
Firmographics- Name
- Neighbourly
- Legal name
- Neighbourly Limited
- Website
- https://neighbourly.com
- Company type
- Private
- Founded year
- 2013
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Ownership category
- akta.pro rank
Neighbourly industry classification
Industry- Product category
- Corporate Social Responsibility (CSR) and ESG Software Platform
- NAICS
- Grantmaking and Giving Services (81321), Community Food Services (624210)
- SIC
- Services-Social Services (8300)
- akta.pro primary industry
- Public Charities & Grantmaking Intermediaries (BPAGAKAE)
- akta.pro secondary industry
- Impact Investing & Social Finance (Funds, CDFIs, Microfinance) (BPAGALAA)
Keywords
Where Neighbourly is headquartered
LocationHeadquarters
- HQ city
- Bristol
- HQ country
- United Kingdom
- HQ region
- Europe
Offices1 record
Markets served
Neighbourly business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- Transaction Fees on Donations: Neighbourly charges a 5% transaction fee on every donation made through the platform to cover operational costs. This fee is automatically deducted before donations are credited to the good cause's account.
- Company Licensing: Companies that wish to access additional features of the platform must purchase a licence from Neighbourly. This includes access to advanced features beyond basic donation facilitation.
- Neighbourly Foundation Text-to-Donate: Text-to-donate service with 2.25% admin fee for the service provider, where 97.75% of donations go directly to The Neighbourly Foundation.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Pay-as-you-go | Donor transaction fee: 5% of gross donation |
| Subscription | Annual | Company licence fees (not publicly disclosed) |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels6 records
Neighbourly product offering
Product offeringCore offering
Neighbourly operates a cloud-based community investment platform that connects UK and Ireland businesses with 45,000+ vetted local charities, food banks, and community groups to channel employee volunteering time, corporate financial donations, and surplus product redistribution. Corporate clients purchase annual licences for advanced platform features, while charities and individual volunteers use the platform for free. A proprietary Social Impact Calculation Engine provides ESG-grade reporting on social and environmental outcomes generated through the platform.
Product overview
Neighbourly is a community investment platform that operates as a unified giving platform connecting businesses with thousands of vetted local charities, food banks, and community groups across the UK and Ireland. The platform consists of four core product modules: Employee Volunteering (connecting volunteers with charities based on community needs), Financial Donations (distributing grant funding and supporting direct donations with employee match-giving), Product Surplus (redistributing surplus food and non-food products through a nationwide network), and ESG Impact Reporting (providing social value calculation and detailed impact metrics). Supporting these core offerings are the Surplus Saviours Programme (public volunteer support for food redistribution), the GoGive Resilience Fund (winter support fund for charities), and The Neighbourly Foundation (independent grant-administering charity). The platform is free for charities and good causes, with revenue generated through business licensing fees.
Differentiator
Problem solved
Functional benefit
Products and services
- Employee Volunteering
Quantifiable outcome
- £2 billion total social value delivered to communities
- +4 more outcomes
Companies that use Neighbourly
Customer profileNamed customers14 records
Segments3 records
Ideal customer profiles2 records
Neighbourly technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration9 records
Feature3 records
Neighbourly partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered flagship, core and minor.
- CurrysflagshipAnnounced AI charity skills programme to help charities build confidence, skills, and practical know-how to use AI. Free bespoke training sessions delivered by Currys colleagues alongside Microsoft representatives, supported by Department for Science, Innovation and Technology.
- MicrosoftcorePartner in Currys AI charity skills programme, providing representatives alongside Currys colleagues to deliver free AI training sessions to charities.
- Lidl GBflagshipLaunched surplus food redistribution trial in partnership with Neighbourly and Olio, starting across 20 stores in London and Northern England. Uses Olio's Food Waste Hero network to collect and redistribute evening items including chilled food, meat, fish, poultry, and bakery goods. If successful, aims to redistribute more than 5,000 tonnes of food annually.
- OliocoreFood sharing app partner in Lidl GB surplus food redistribution trial. Olio's Food Waste Hero network collects and redistributes surplus food items to local communities.
- AldicoreOngoing partnership for surplus food and product donations to local good causes. Aldi has donated the equivalent of more than 50 million meals through the Neighbourly partnership since 2019. Current initiative includes National Pet Month petfood collection campaign.
- PR Agency OneminorManchester and London-based PR agency appointed to deliver retained PR and communications services following a competitive pitch. Partnership aims to raise Neighbourly's profile across key sectors and reinforce its position within the ESG and social value agenda.
- Department for Science, Innovation and TechnologycoreGovernment department supporting the Currys AI charity skills programme, aligning with UK's ambition to upskill 10 million workers with AI skills by 2030.
Scale indicators10 records
Recent moves6 records
Expansion highlights6 records
Neighbourly competitors and assessment
Company assessmentDirect peers
- Benevity: Benevity is a leading corporate giving and volunteering software platform serving enterprise CSR programmes globally. It is the closest direct competitor to Neighbourly's employee volunteering, donation, and impact reporting stack, with similar product breadth and a larger international footprint.
- YourCause (Blackbaud): YourCause, owned by Blackbaud, is a corporate social responsibility and employee engagement platform providing giving, volunteering, and grantmaking software. It competes directly with Neighbourly for enterprise CSR budgets, particularly in the UK and US markets.
- GoodGym: GoodGym is a UK-based community platform that combines running with volunteer visits to isolated elderly people and community projects. It overlaps with Neighbourly's employee volunteering use case, particularly for cause-based volunteering, though it operates a narrower beneficiary model.
- Olio: Olio is a food-sharing app that connects neighbours and volunteers to redistribute surplus food. It is an existing Neighbourly partner in the Lidl GB surplus redistribution trial and directly competes on the food surplus use case while complementing on broader community impact.
- Bright Funds: Bright Funds is an enterprise giving platform providing workplace giving, volunteering, grants management, and impact reporting. It serves a similar corporate buyer persona to Neighbourly with comparable product modules and ESG reporting functionality.
- Benefacto: Benefacto is a UK-based corporate volunteering platform that connects employee volunteers with charity opportunities. It is a direct competitor in Neighbourly's employee volunteering product module, though it operates at smaller enterprise scale.
- Localgiving: Localgiving is a UK-based giving platform focused on supporting local charities and community groups through online fundraising. It overlaps with Neighbourly's charity-side onboarding and local-cause discovery, though it emphasises individual giving over corporate programmes.
Broad incumbents
- JustGiving (Blackbaud): JustGiving, owned by Blackbaud, is one of the largest online fundraising platforms for charities and individuals. While focused on consumer-facing peer-to-peer fundraising rather than corporate giving, it overlaps with Neighbourly's charity onboarding and donation processing infrastructure.
Regional players
- Galigoo: Galigoo is a French-headquartered employee engagement and corporate giving platform that connects employees with volunteering, donations, and solidarity initiatives. It competes with Neighbourly's model but in continental Europe rather than the UK/Ireland market.
- Give as you Live: Give as you Live is a UK charity-affiliated fundraising platform enabling consumer and corporate donations to registered charities. While primarily consumer-facing, it competes for the same UK charity network that Neighbourly supplies on its platform.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Neighbourly social profiles
Digital presenceNeighbourly compliance and trust
Trust signalCompliance7 records
Neighbourly financial estimates
Financial estimateRevenue estimate
Valuation estimate
Neighbourly leadership team
Management profileNumber of profiles
Profiles4 records
Neighbourly subsidiaries and ownership
Company hierarchySubsidiaries1 record
Neighbourly funding detail
Funding detailFunding overview
Funding rounds7 records
Investors4 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Neighbourly M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Neighbourly
What does Neighbourly do?
Neighbourly operates a cloud-based community investment platform that connects UK and Ireland businesses with 45,000+ vetted local charities, food banks, and community groups to channel employee volunteering time, corporate financial donations, and surplus product redistribution. Corporate clients purchase annual licences for advanced platform features, while charities and individual volunteers use the platform for free. A proprietary Social Impact Calculation Engine provides ESG-grade reporting on social and environmental outcomes generated through the platform.
Is Neighbourly a public or private company?
Neighbourly is a private company. It is classified as private equity controlled and is currently operating.
When was Neighbourly founded?
Neighbourly was founded in 2013. It employs 1 to 10 people.
Where is Neighbourly based?
Neighbourly is headquartered in Bristol, United Kingdom, in the Europe region.
How does Neighbourly make money?
Three revenue lines are on record. Transaction Fees on Donations are the primary driver. The others are company Licensing and neighbourly Foundation Text-to-Donate.
Who are Neighbourly's main competitors?
Direct peers on record are Benevity, YourCause (Blackbaud), GoodGym, Olio, Bright Funds, Benefacto and Localgiving. JustGiving (Blackbaud) is listed as a broad incumbent. Regional players are Galigoo and Give as you Live.
Does Neighbourly have an API?
No public API is recorded for Neighbourly.
What industry is Neighbourly in?
Neighbourly's product category is Corporate Social Responsibility (CSR) and ESG Software Platform. Its primary akta.pro industry code is BPAGAKAE, Public Charities & Grantmaking Intermediaries, with a secondary code of BPAGALAA, Impact Investing & Social Finance (Funds, CDFIs, Microfinance). Its NAICS code is 81321 and its SIC code is 8300.