CTI Working Environments

What CTI Working Environments does

CTI Working Environments is a Canadian workspace solutions provider headquartered in Mississauga, Ontario, that has operated for over 30 years as an authorized dealer and strategic partner for Haworth and Falkbuilt. The company sells and integrates furniture (task seating, lounge, private offices, conference, open office, pods, lockers, education, hospitality, outdoor, biotech, senior living, lobby, cafe, industrial, ancillary), architectural interiors (Haworth moveable walls including Enclose, EFG, and Trivati; Falkbuilt prefabricated interiors using ECHO Technology; operable walls; Pergola; Hushoffice acoustic pods), and supporting technology integrations (Biamp sound masking, DTS Media AV). Its proprietary CTI Zero program, powered by CRS eco solutions, provides in-house decommissioning, donation, and recycling for end-of-life furniture.

The business operates across primary verticals in education (school boards, colleges, universities) and corporate/commercial offices, with secondary presence in government, legal, healthcare, retail, hospitality, biotech, and senior living. Revenue is generated through five streams: furniture and architectural hardware sales, professional services (project management, technical design, installation, ergonomic evaluation, cabling), managed services (asset management, warehousing, CTI Zero decommissioning), and leasing/financial services. Pricing is project-based and quote-driven, with GSA-approved terms available for public institutions and multi-year enterprise contracts; direct-to-consumer e-commerce was added in July 2025 via the Haworth Dealer Affiliate Program.

Go-to-market combines an enterprise field sales motion (consultative, project-based sales to large Canadian organizations) with channel partnerships (Haworth, Falkbuilt, noho) and the newer DTC e-commerce channel. The company is privately held with no disclosed funding, no parent company, and no external investors identified, and it markets primarily through content (blog, digital lookbooks, monthly newsletter) and co-marketing with manufacturer partners.

Name

CTI Working Environments

Legal name

CTI Working Environments

Website

https://ctiwe.com

Company type

Private

Founded year

1990

Operating status

Operating

Headcount range

51–100 employees

Short description

CTI Working Environments is a Canadian workspace solutions provider and authorized Haworth/Falkbuilt dealer, delivering furniture, architectural interiors, and design services to education, corporate, government, and other verticals across Canada.

Ownership category

akta.pro rank

Product category

Commercial Office Furniture and Workspace Solutions

NAICS

Facilities Support Services (561210), Interior Design Services (54141), Interior Design Services (541410)

SIC

Services-Facilities Support Management Services (8744), Services-To Dwellings & Other Buildings (7340)

akta.pro primary industry

Workplace & Office Support Services (Reception/Mailroom/Porterage/Helpdesk) (IMAIAAAD)

akta.pro secondary industries

Space & Occupancy Services (Move/Add/Change, Seating, Wayfinding) (IMAIALAF), Hybrid Work Enablement & Desk/Room Booking Operations (BPABAFAH), Workplace Technology & Smart Office Support (Room Booking Systems, IT/AV Liaison) (IMAIALAK), Office Furniture Moving, Installation & Reconfiguration (Systems Furniture) (HSAKAKAE)

Keywords

• Workspace furniture solutions
• Architectural interior systems
• Commercial office furniture
• Workspace design consulting
• Furniture decommissioning services

Headquarters

HQ city

Mississauga

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Infrastructure

Revenue model

1. Furniture Sales and Solutions: CTI offers a full range of office furniture including workstations, seating, storage, lounge furniture, and accessories. Revenue is generated through direct sales of furniture products from manufacturers like Haworth, Falkbuilt, and other partners, with services including delivery and installation.
2. Architectural Solutions: Modular architectural interiors including walls, partitions, operable walls, and demountable wall systems. Solutions include Haworth moveable walls (Enclose, EFG, Trivati), Falkbuilt prefabricated interiors using ECHO Technology, and acoustic pods and booths.
3. Professional Services: Comprehensive project and account management services including project planning, technical design, project management, delivery and installation, configuration, and mock-ups. Additional services include low voltage cabling, furniture maintenance and repairs, ergonomic evaluation, and product training.
4. Asset Management and Decommissioning: Asset management, warehousing, storage, and CTI Zero decommissioning services. Includes asset disposal, recycling, and sustainable end-of-life solutions for furniture and office interior products.
5. Financial and Leasing Services: Leasing options, rental furniture, and financial services for workspace solutions. CTI provides flexible financing options to accommodate different client budget requirements.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels5 records

Core offering

CTI Working Environments is a workspace solutions provider that designs, supplies, and installs commercial office furniture (task seating, lounge furniture, conference tables, private office systems, pods and phone booths, lockers, hybrid workspace solutions) and architectural interior systems (moveable walls, operable partitions, Falkbuilt prefabricated interiors, Pergola workspaces, Hushoffice acoustic pods). The company complements these product lines with end-to-end services including workspace consulting, technical design, project management, delivery and installation, asset management and warehousing, financial/leasing options, sound masking and audio-visual integration, and the CTI Zero in-house decommissioning program for sustainable end-of-life furniture disposal.

Product overview

CTI Working Environments is a comprehensive workspace solutions provider offering an integrated portfolio of furniture and architectural solutions. The core offering includes furniture products across categories (task seating, lounge, private offices, conference rooms, open office, pods/phone booths, room dividers, hybrid workspaces, education, hospitality, outdoor, biotech, senior living, commercial property, lobby, cafe, industrial, and ancillary items) through partnerships with Haworth, Falkbuilt, noho, and Canadian manufacturers. Architectural solutions encompass Haworth moveable walls (Enclose, EFG, Trivati), Falkbuilt prefabricated interiors using ECHO Technology, operable walls (Vista, Wave, Aqua, Alma), Pergola Workspaces, and Hushoffice pods. Technology integration services include Biamp sound masking and DTS Media audio-visual solutions. Additional services include project management, technical design, asset management, Live Design virtual collaboration platform, and CTI Zero decommissioning. The company positions itself as a one-stop strategic partner for workspace design, delivery, and sustainability.

Differentiator

Problem solved

Functional benefit

Brands

• CTI Zero: In-house decommissioning service providing zero landfill initiative for furniture and office interior product disposal, powered by CRS eco solutions.

Products and services

• Workspace Furniture Solutions Full range of commercial office furniture including workstations, seating, storage, lounge furniture, and accessories supplied through partnerships with Haworth, Falkbuilt, noho, and Canadian manufacturers, with delivery, installation, and configuration services included.
• Haworth Moveable Walls (Enclose, EFG, Trivati) Moveable glass and panel wall systems offering flexible configurations with various finishes (glass, laminate, metal, wood), superior acoustics, and sustainable designs that minimize construction waste, supplied through the Haworth partnership.
• Falkbuilt Prefabricated Interiors Digital component interior construction using ECHO Technology that integrates design, manufacturing, and delivery, reducing build times, ensuring design accuracy, cutting material waste, and providing customization for corporate, healthcare, and retail spaces.
• Operable Walls (Vista, Wave, Aqua, Alma) Flexible wall systems allowing quick reconfiguration of spaces for varying needs with superior sound insulation and architectural aesthetics.
• Hushoffice Pods Acoustic pods providing private spaces for focused calls, hybrid meetings, and small team huddles without requiring permanent construction.
• Pergola Workspaces Versatile architectural elements for creating social hubs, cafe spaces, or breakout zones with warm, open, and inviting design aesthetics.
• noho move Chair Sustainable ergonomic chair made from up-cycled waste plastic (reclaimed fishing nets, end-of-use carpets) using ECONYL regenerated nylon, distributed by CTI under the noho vendor partnership.
• Haworth Resonate Lounge Modular lounge seating collection from Haworth designed in collaboration with Gensler New York, featuring a uniform platform structure and formed wire base for modern workspaces.
• Sound Masking Solutions Acoustic sound masking technology through Biamp partnership to achieve speech privacy and optimal signal-to-noise ratios for comfort, concentration, and productivity.
• Audio-Visual Solutions Full range of AV solutions including televisions (flat panels, LCDs, plasma), mounts, and custom installations for conference rooms and presentation areas, through the DTS Media partnership.
• CTI Zero Decommissioning In-house end-of-life furniture decommissioning service powered by CRS eco solutions, providing consistent disposal exceeding corporate social responsibility and environmental goals, including liquidation, donation, and recycling.
• Project Management Comprehensive project management including planning, coordination, configuration, mock-ups, delivery, and installation services delivered alongside furniture and architectural interior engagements.
• Technical Design Services Technical design and project drawing services including low voltage cabling, finish specifications, and standards books.
• Asset Management and Warehousing Asset management, warehousing, storage, and refurbishment services for furniture and equipment.
• Financial and Leasing Services Leasing, rental furniture, and flexible financing options for workspace solutions to accommodate different client budget requirements.
• Live Design Virtual Collaboration Platform Real-time virtual design experience technology allowing clients to co-create workspace designs with CTI's team members, visualizing and planning spaces remotely before implementation.

Quantifiable outcome

• Studies show people-centered furniture can result in up to 30% higher productivity among office personnel
• +3 more outcomes

Named customers5 records

Segments7 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature2 records

Partnerships

Six partnerships are on record, tiered supporting and core.

• nohosupportingChannel Partner/ Reseller/ Distributor · 5 May 2022New vendor partner introduced in May 2022. noho is a New Zealand company (Aotearoa) offering the noho move chair made from up-cycled waste plastic using ECONYL regenerated nylon. B Corp accredited company focused on sustainable furniture solutions.
• HaworthcoreChannel Partner/ Reseller/ DistributorCTI is a leading Canadian dealer of Haworth, offering their full portfolio of office furniture, moveable walls, architectural spaces, booths, pods, and demountable wall systems. Haworth provides freestanding architectural spaces that complement base building architecture without the permanence of construction.
• FalkbuiltcoreChannel Partner/ Reseller/ DistributorExclusive partnership with Falkbuilt for their digital component interior construction using ECHO Technology. Falkbuilt's approach reduces construction schedules, embeds technology and utilities within walls, and provides sustainable, clean, adaptable interiors. Components are manufactured in Calgary and delivered digitally for fast, efficient installation.
• Biamp Sound MaskingsupportingTechnology or IntegrationTechnology partnership for sound masking solutions. Biamp provides the industry's most advanced and diverse product portfolio for achieving the right 'signal to noise' ratio through ambient background sound elevation for speech privacy.
• DTS MediasupportingTechnology or IntegrationAudio-visual solutions partner offering full range of AV solutions including conference rooms and presentation areas. Services include televisions, wall/ceiling mounts, custom solutions, and coordination for multiple locations.
• CRS eco solutionscoreStrategic or Co-development PartnerPowering CTI Zero in-house decommissioning service. Together they provide consistent furniture and office interior product disposal exceeding corporate social responsibility and environmental goals while respecting economic realities of each marketplace.

Scale indicators8 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Teknion: Canadian office furniture manufacturer with its own dealer network and design services; directly comparable as a vertically integrated Canadian workspace solutions competitor serving the same corporate, education, and government clients.
• Keilhauer: Canadian-based office seating and lounge furniture manufacturer serving North American commercial and institutional markets; comparable to CTI as a Canadian-headquartered workspace furnishings competitor with overlapping dealer and project-based distribution.
• Nienkämper: Canadian office furniture manufacturer specializing in tables, seating, and architectural products for corporate and institutional clients; directly comparable as a Canadian workspace furnishings competitor.
• Unispace: Global workplace strategy and design firm delivering end-to-end workspace transformation; comparable to CTI in its integrated design-plus-furnishings-plus-project management model.
• M Moser Associates: Global workplace design and build consultancy offering integrated workspace strategy, furniture, and architectural services; directly comparable as an end-to-end workplace solutions provider competing for enterprise mandates.

Broad incumbents

• Gensler: Global architecture and design firm with a large workplace practice; comparable as a broader incumbent whose workplace strategy and interior design engagements often overlap with CTI's enterprise project scope.
• Haworth: Global office furniture and architectural interiors manufacturer; both CTI's principal supplier and a broad incumbent that competes for large enterprise accounts, sometimes going direct and bypassing dealers like CTI.
• Steelcase: Global office furniture giant with a deep North American dealer network; competes with CTI for enterprise and institutional accounts and offers overlapping architectural and hybrid-work solutions.
• MillerKnoll (Knoll + Herman Miller): Combined office furniture and workspace solutions powerhouse; comparable as a broad incumbent whose dealer network competes with CTI across corporate, education, and government verticals in North America.

Emerging players

• Humanscale: Ergonomic office furniture and workplace wellbeing specialist; partial overlap with CTI's task seating and ergonomic evaluation offerings for enterprise clients.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

Compliance9 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CTI Working Environments