City of York Council
City of York Council is the unitary local government authority for York, England, delivering statutory and discretionary public services to 300,000+ residents, businesses, and visitors via the york.gov.uk digital platform, the West Offices customer centre, and sub-branded portals for parking, fostering, registrars, and waste services, funded primarily through council tax, business rates, and government grants.
- Company typePrivate
- Founded1998
- HeadquartersYork, United Kingdom
- Headcount1,001–5,000
- GTM typeB2C
- OfferingServices
What City of York Council does
City of York Council is the unitary local government authority for the city of York in North Yorkshire, England, operating under the Local Government Act 1972 and governed by 47 elected councillors (Labour 24, Liberal Democrats 19, Conservative 3, Restore Britain 1), with Councillor Claire Douglas serving as Leader of the Council. It delivers a comprehensive portfolio of statutory and discretionary public services to approximately 300,000+ residents, local businesses, and visitors, including council tax and business rates administration, statutory planning and building control, waste collection and recycling, household waste recycling at the Hazel Court HWRC, parking permits and enforcement, housing and homelessness services, adult and children's social care (including fostering via York Fostering), education services, births/deaths/marriages registration at the York Register Office, licensing, transport and highways, environmental health, and community safety.
The council's service platform is anchored on york.gov.uk (powered by Jadu CMS) and a suite of sub-branded digital portals including the Parking Portal (with ANPR enforcement), the Hazel Court HWRC booking system, the Waste Collection Calendar, the York Open Data portal, and York Fostering, supplemented by the West Offices customer centre in a Grade 2 listed 1841 building that co-locates NHS bodies, Citizens Advice York, the Probation Service, Veritau, York Learning, Active Travel England, and engineering consultancies Arup and AtkinsRealis. Core productivity and engagement tooling includes Microsoft 365 (Teams for video appointments), Zoom Pro/Business, Civica for online payments, Paygate for BACS, SurveyMonkey and Delib CitizenSpace for consultations, Granicus/Gov Delivery for newsletters, MHR Global for recruitment, and ReciteMe for accessibility. The council is certified under ICO registration (Z5809563), UK GDPR, DPA 2018, and is updating procedures for the Data (Use and Access) Act 2025.
City of York Council is financed primarily through council tax, business rates, statutory service fees (planning, licensing, registrars), parking charges and permits (including the Parking Portal's PCN enforcement), the seasonal Garden Waste Subscription Scheme, and central government grants channelled partly through the York & North Yorkshire Combined Authority. Strategic direction is set by the Council Plan 2023-2027 'One City For All', which prioritises equalities and human rights, affordability, climate, and health and wellbeing, and which is supported by a £456M four-year transport capital settlement and a £15.36M minor civils framework awarded to five contractors from July 2026 to June 2028.
City of York Council firmographics
Firmographics- Name
- City of York Council
- Legal name
- City of York Council
- Website
- https://york.gov.uk
- Company type
- Private
- Founded year
- 1998
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- City of York Council is the unitary local government authority for York, England, delivering statutory and discretionary public services to 300,000+ residents, businesses, and visitors via the york.gov.uk digital platform, the West Offices customer centre, and sub-branded portals for parking, fostering, registrars, and waste services, funded primarily through council tax, business rates, and government grants.
- Ownership category
- akta.pro rank
City of York Council industry classification
Industry- Product category
- Local Government and Municipal Services
- NAICS
- Executive Offices (921110), Executive and Legislative Offices, Combined (92114), Administration of Housing Programs, Urban Planning, and Community Development (9251)
- SIC
- Non-Operating Establishments (9995), Services-Social Services (8300), Operators Of Apartment Buildings (6513)
- akta.pro primary industry
- Mayor/City Manager & General Administration (BPAIACAA)
- akta.pro secondary industries
- Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF), Municipal Tax & Revenue Administration (Local) (BPAIACAD), Housing & Neighborhood Services (Local Housing Programs) (BPAIACAJ), Public Works / In-House Municipal Collection Operations (EUAIAAAF), Street & Public Space Litter Collection (Municipal Cleaning) (BPALAAAE), City/Municipal Public Health Departments (HLAJAAAC)
Keywords
Where City of York Council is headquartered
LocationHeadquarters
- HQ city
- York
- HQ country
- United Kingdom
- HQ region
- Europe
Offices4 records
Markets served
City of York Council business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Others
Revenue model
- Council Tax: Local taxation collected from residents to fund public services
- Business Rates: Levied on commercial properties within the city
- Parking Fees and Permits: Revenue from on-street and off-street parking charges and digital parking permits
- Service Fees: Various statutory and discretionary services including planning applications, licensing, registrars, waste services
- Garden Waste Subscription: Subscription-based green bin collection service, not covered by council tax as not a statutory service
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Other | Foster carer allowance of around £38,000 for advanced level carers looking after 2 children aged 11-15 |
Distribution channels4 records
Marketing channels5 records
City of York Council product offering
Product offeringCore offering
City of York Council is the local government authority for the City of York in North Yorkshire, England, delivering statutory and discretionary public services to over 300,000 residents and local businesses. Core offerings include council tax and business rates administration, waste collection and recycling, planning and building control, parking permits and enforcement, housing services, adult and children's social care, education, births/deaths/marriages registration, licensing, transport and highways, and community wellbeing. The council operates a unified digital portal (york.gov.uk) supported by specialised sub-brands such as York Fostering and the York Register Office, with in-person services delivered from the Grade 2 listed West Offices building.
Product overview
City of York Council operates a unified digital services ecosystem centred on york.gov.uk, supplemented by sub-branded platforms for specialised services. The core portal provides access to all council transactions including parking permits (via the Parking Portal module), council tax, waste collections, planning applications, and birth/death registration. Specialised sub-brands include York Fostering (fostering recruitment), York Register Office (ceremonies.york.gov.uk for marriages and events), and West Offices (in-person customer service hub). Modular services include the Garden Waste Subscription Scheme, Hazel Court HWRC Booking System, Waste Collection Calendar, Video Appointments (Microsoft Teams), BSL Interpreting Service (Sign Solutions), and York Open Data portal. The council also provides accessibility tools including ReciteMe integration and alternative format requests.
Differentiator
Problem solved
Functional benefit
Products and services
- york.gov.uk Online Portal
- Parking Portal
- York Fostering
- Garden Waste Subscription Scheme
- Hazel Court Household Waste Recycling Centre Booking System
- Waste Collection Calendar
- York Register Office
- Video Appointments Service
- BSL Interpreting Service
- West Offices Customer Centre
- York Open Data
Companies that use City of York Council
Customer profileSegments3 records
Ideal customer profiles3 records
City of York Council technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration17 records
City of York Council partnerships and signals
Strategic signalPartnerships
16 partnerships are on record, tiered core and minor.
- Active Travel EnglandGovernment body co-located at West Offices providing active travel funding and initiatives
- NHS England - North East and YorkshireNHS body co-located at West Offices working on health integration
- NHS Humber and North Yorkshire Integrated Care BoardICB co-located at West Offices overseeing local health services integration
- York & North Yorkshire Combined AuthoritycoreRegional combined authority providing £456M four-year transport capital funding settlement; co-located at West Offices
- Citizens Advice YorkCharity providing advice services co-located at West Offices; telephone 0808 278 7895
- Probation ServiceGovernment probation service co-located at West Offices
- VeritauPublic sector services provider co-located at West Offices, provides internal audit services
- York LearningAdult education provider co-located at West Offices; telephone 01904 554277
- ArupEngineering consultancy co-located at West Offices providing infrastructure expertise
- AtkinsRealisEngineering and consultancy firm co-located at West Offices
- Redrow HomesminorHousing developer with planning application for 314-home Monks Cross Garden Village development including 94 affordable homes, primary school, community hub, and country park
- Bethell ConstructioncoreContractor appointed to minor civils framework worth up to £15.36M for capital maintenance and small-scale civil engineering projects
- Jackson Civil EngineeringcoreContractor appointed to minor civils framework worth up to £15.36M for capital maintenance and small-scale civil engineering projects
- P&T ContractscoreContractor appointed to minor civils framework worth up to £15.36M for capital maintenance and small-scale civil engineering projects
- PBS Construction (North East)coreContractor appointed to minor civils framework worth up to £15.36M for capital maintenance and small-scale civil engineering projects
- TranscorecoreContractor appointed to minor civils framework worth up to £15.36M for capital maintenance and small-scale civil engineering projects
Scale indicators5 records
Recent moves6 records
Expansion highlights6 records
City of York Council competitors and assessment
Company assessmentDirect peers
- Manchester City Council: Large English unitary/ metropolitan authority delivering an equivalent suite of municipal services (council tax, business rates, parking, waste, social care, registrars) to a major urban population; similar governance and funding structure.
- North Yorkshire Council: Surrounding county/ unitary authority that partners with City of York Council through the York and North Yorkshire Combined Authority on the £456M transport capital settlement, offering a peer view of county-level service delivery in the same region.
- Newcastle City Council: North East England unitary authority delivering the same full-scope local government service offering (council tax, waste, parking, housing, social care, transport) with comparable council structures and combined-authority funding relationships.
- Bristol City Council: Unitary English city council providing directly comparable statutory services — council tax, planning, waste, housing, social care — to a medium-sized city population with a similar mix of historic-heritage and modern urban challenges.
- Bath and North East Somerset Council: Small-to-mid-sized English unitary council serving a comparable historic-heritage tourist city with the same service mix (council tax, waste, parking, planning, social care), making it a useful size and demographic comparator.
- Nottingham City Council: Mid-sized English unitary authority providing an analogous portfolio of municipal services (council tax, business rates, waste, parking, housing, social care) to a comparable urban population.
- Westminster City Council: English London borough operating a comparable mix of council tax, business rates, parking, licensing, registrars and environmental health services, with a stronger commercial-property and visitor-economy tilt.
- Leeds City Council: West Yorkshire metropolitan borough council providing the same broad portfolio of statutory local government services (council tax, waste, planning, social care, housing, transport) to a comparable northern English urban population.
- Sheffield City Council: Yorkshire & Humber unitary authority operating equivalent municipal services (council tax, business rates, waste collection, parking, housing, social care) under the same legislative framework (Local Government Act 1972) and central funding regime.
Regional players
- City of Edinburgh Council: Scottish local authority operating a closely analogous municipal service portfolio (council tax, waste, planning, parking, social care) for a comparable historic-heritage city, but under devolved Scottish policy and funding frameworks.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
City of York Council social profiles
Digital presenceCity of York Council compliance and trust
Trust signalCompliance6 records
City of York Council financial estimates
Financial estimateRevenue estimate
Valuation estimate
City of York Council leadership team
Management profileNumber of profiles
Profiles11 records
City of York Council funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
City of York Council M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about City of York Council
What does City of York Council do?
City of York Council is the local government authority for the City of York in North Yorkshire, England, delivering statutory and discretionary public services to over 300,000 residents and local businesses. Core offerings include council tax and business rates administration, waste collection and recycling, planning and building control, parking permits and enforcement, housing services, adult and children's social care, education, births/deaths/marriages registration, licensing, transport and highways, and community wellbeing. The council operates a unified digital portal (york.gov.uk) supported by specialised sub-brands such as York Fostering and the York Register Office, with in-person services delivered from the Grade 2 listed West Offices building.
Is City of York Council a public or private company?
City of York Council is a private company. It is classified as state government owned and is currently operating.
When was City of York Council founded?
City of York Council was founded in 1998. It employs 1,001 to 5,000 people.
Where is City of York Council based?
City of York Council is headquartered in York, United Kingdom, in the Europe region.
How does City of York Council make money?
Five revenue lines are on record. Council Tax is the primary driver. The others are business Rates, parking Fees and Permits, service Fees and garden Waste Subscription.
Who are City of York Council's main competitors?
Direct peers on record are Manchester City Council, North Yorkshire Council, Newcastle City Council, Bristol City Council, Bath and North East Somerset Council, Nottingham City Council, Westminster City Council, Leeds City Council and Sheffield City Council. City of Edinburgh Council is listed as a regional player.
Does City of York Council have an API?
No public API is recorded for City of York Council.
What industry is City of York Council in?
City of York Council's product category is Local Government and Municipal Services. Its primary akta.pro industry code is BPAIACAA, Mayor/City Manager & General Administration, with a secondary code of BPAIACAF, Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities). Its NAICS code is 921110 and its SIC code is 9995.