City of York Council

Local Government and Municipal Servicesyork.gov.uk

City of York Council is the unitary local government authority for York, England, delivering statutory and discretionary public services to 300,000+ residents, businesses, and visitors via the york.gov.uk digital platform, the West Offices customer centre, and sub-branded portals for parking, fostering, registrars, and waste services, funded primarily through council tax, business rates, and government grants.

Company typePrivate
Founded1998
HeadquartersYork, United Kingdom
Headcount1,001–5,000
GTM typeB2C
OfferingServices

What City of York Council does

City of York Council is the unitary local government authority for the city of York in North Yorkshire, England, operating under the Local Government Act 1972 and governed by 47 elected councillors (Labour 24, Liberal Democrats 19, Conservative 3, Restore Britain 1), with Councillor Claire Douglas serving as Leader of the Council. It delivers a comprehensive portfolio of statutory and discretionary public services to approximately 300,000+ residents, local businesses, and visitors, including council tax and business rates administration, statutory planning and building control, waste collection and recycling, household waste recycling at the Hazel Court HWRC, parking permits and enforcement, housing and homelessness services, adult and children's social care (including fostering via York Fostering), education services, births/deaths/marriages registration at the York Register Office, licensing, transport and highways, environmental health, and community safety.

The council's service platform is anchored on york.gov.uk (powered by Jadu CMS) and a suite of sub-branded digital portals including the Parking Portal (with ANPR enforcement), the Hazel Court HWRC booking system, the Waste Collection Calendar, the York Open Data portal, and York Fostering, supplemented by the West Offices customer centre in a Grade 2 listed 1841 building that co-locates NHS bodies, Citizens Advice York, the Probation Service, Veritau, York Learning, Active Travel England, and engineering consultancies Arup and AtkinsRealis. Core productivity and engagement tooling includes Microsoft 365 (Teams for video appointments), Zoom Pro/Business, Civica for online payments, Paygate for BACS, SurveyMonkey and Delib CitizenSpace for consultations, Granicus/Gov Delivery for newsletters, MHR Global for recruitment, and ReciteMe for accessibility. The council is certified under ICO registration (Z5809563), UK GDPR, DPA 2018, and is updating procedures for the Data (Use and Access) Act 2025.

City of York Council is financed primarily through council tax, business rates, statutory service fees (planning, licensing, registrars), parking charges and permits (including the Parking Portal's PCN enforcement), the seasonal Garden Waste Subscription Scheme, and central government grants channelled partly through the York & North Yorkshire Combined Authority. Strategic direction is set by the Council Plan 2023-2027 'One City For All', which prioritises equalities and human rights, affordability, climate, and health and wellbeing, and which is supported by a £456M four-year transport capital settlement and a £15.36M minor civils framework awarded to five contractors from July 2026 to June 2028.

City of York Council firmographics

Firmographics

Name: City of York Council
Legal name: City of York Council
Website: https://york.gov.uk
Company type: Private
Founded year: 1998
Operating status: Operating
Headcount range: 1,001–5,000 employees
Short description: City of York Council is the unitary local government authority for York, England, delivering statutory and discretionary public services to 300,000+ residents, businesses, and visitors via the york.gov.uk digital platform, the West Offices customer centre, and sub-branded portals for parking, fostering, registrars, and waste services, funded primarily through council tax, business rates, and government grants.
Ownership category
akta.pro rank

City of York Council industry classification

Industry

Product category: Local Government and Municipal Services
NAICS: Executive Offices (921110), Executive and Legislative Offices, Combined (92114), Administration of Housing Programs, Urban Planning, and Community Development (9251)
SIC: Non-Operating Establishments (9995), Services-Social Services (8300), Operators Of Apartment Buildings (6513)
akta.pro primary industry: Mayor/City Manager & General Administration (BPAIACAA)
akta.pro secondary industries: Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF), Municipal Tax & Revenue Administration (Local) (BPAIACAD), Housing & Neighborhood Services (Local Housing Programs) (BPAIACAJ), Public Works / In-House Municipal Collection Operations (EUAIAAAF), Street & Public Space Litter Collection (Municipal Cleaning) (BPALAAAE), City/Municipal Public Health Departments (HLAJAAAC)

Keywords

Local government services
Council tax administration
Waste and recycling services
Planning and licensing
Housing and social care

Where City of York Council is headquartered

Location

Headquarters

HQ city: York
HQ country: United Kingdom
HQ region: Europe

Offices4 records

Markets served

City of York Council business model

Business model

GTM type: B2C
Offering type: Services
Cost components: Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Others

Revenue model

Council Tax: Local taxation collected from residents to fund public services
Business Rates: Levied on commercial properties within the city
Parking Fees and Permits: Revenue from on-street and off-street parking charges and digital parking permits
Service Fees: Various statutory and discretionary services including planning applications, licensing, registrars, waste services
Garden Waste Subscription: Subscription-based green bin collection service, not covered by council tax as not a statutory service

Pricing tiers

Model	Billing	Price
Other	Other	Foster carer allowance of around £38,000 for advanced level carers looking after 2 children aged 11-15

Distribution channels4 records

Marketing channels5 records

City of York Council product offering

Product offering

Core offering

City of York Council is the local government authority for the City of York in North Yorkshire, England, delivering statutory and discretionary public services to over 300,000 residents and local businesses. Core offerings include council tax and business rates administration, waste collection and recycling, planning and building control, parking permits and enforcement, housing services, adult and children's social care, education, births/deaths/marriages registration, licensing, transport and highways, and community wellbeing. The council operates a unified digital portal (york.gov.uk) supported by specialised sub-brands such as York Fostering and the York Register Office, with in-person services delivered from the Grade 2 listed West Offices building.

Product overview

City of York Council operates a unified digital services ecosystem centred on york.gov.uk, supplemented by sub-branded platforms for specialised services. The core portal provides access to all council transactions including parking permits (via the Parking Portal module), council tax, waste collections, planning applications, and birth/death registration. Specialised sub-brands include York Fostering (fostering recruitment), York Register Office (ceremonies.york.gov.uk for marriages and events), and West Offices (in-person customer service hub). Modular services include the Garden Waste Subscription Scheme, Hazel Court HWRC Booking System, Waste Collection Calendar, Video Appointments (Microsoft Teams), BSL Interpreting Service (Sign Solutions), and York Open Data portal. The council also provides accessibility tools including ReciteMe integration and alternative format requests.

Differentiator

Problem solved

Functional benefit

Products and services

york.gov.uk Online Portal
Parking Portal
York Fostering
Garden Waste Subscription Scheme
Hazel Court Household Waste Recycling Centre Booking System
Waste Collection Calendar
York Register Office
Video Appointments Service
BSL Interpreting Service
West Offices Customer Centre
York Open Data

Companies that use City of York Council

Customer profile

Segments3 records

Ideal customer profiles3 records

City of York Council technology and API

Technology

Technology focussed No

API detail

Has API: No
API docs
API detail

Core technology

AI maturity

App detail

Integration17 records

City of York Council partnerships and signals

Strategic signal

Partnerships

16 partnerships are on record, tiered core and minor.

Active Travel EnglandOthersGovernment body co-located at West Offices providing active travel funding and initiatives
NHS England - North East and YorkshireOthersNHS body co-located at West Offices working on health integration
NHS Humber and North Yorkshire Integrated Care BoardOthersICB co-located at West Offices overseeing local health services integration
York & North Yorkshire Combined AuthoritycoreOthersRegional combined authority providing £456M four-year transport capital funding settlement; co-located at West Offices
Citizens Advice YorkOthersCharity providing advice services co-located at West Offices; telephone 0808 278 7895
Probation ServiceOthersGovernment probation service co-located at West Offices
VeritauOthersPublic sector services provider co-located at West Offices, provides internal audit services
York LearningOthersAdult education provider co-located at West Offices; telephone 01904 554277
ArupTechnology or IntegrationEngineering consultancy co-located at West Offices providing infrastructure expertise
AtkinsRealisTechnology or IntegrationEngineering and consultancy firm co-located at West Offices
Redrow HomesminorStrategic or Co-development PartnerHousing developer with planning application for 314-home Monks Cross Garden Village development including 94 affordable homes, primary school, community hub, and country park
Bethell ConstructioncoreChannel Partner/ Reseller/ DistributorContractor appointed to minor civils framework worth up to £15.36M for capital maintenance and small-scale civil engineering projects
Jackson Civil EngineeringcoreChannel Partner/ Reseller/ DistributorContractor appointed to minor civils framework worth up to £15.36M for capital maintenance and small-scale civil engineering projects
P&T ContractscoreChannel Partner/ Reseller/ DistributorContractor appointed to minor civils framework worth up to £15.36M for capital maintenance and small-scale civil engineering projects
PBS Construction (North East)coreChannel Partner/ Reseller/ DistributorContractor appointed to minor civils framework worth up to £15.36M for capital maintenance and small-scale civil engineering projects
TranscorecoreChannel Partner/ Reseller/ DistributorContractor appointed to minor civils framework worth up to £15.36M for capital maintenance and small-scale civil engineering projects

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

City of York Council competitors and assessment

Company assessment

Direct peers

Manchester City Council: Large English unitary/ metropolitan authority delivering an equivalent suite of municipal services (council tax, business rates, parking, waste, social care, registrars) to a major urban population; similar governance and funding structure.
North Yorkshire Council: Surrounding county/ unitary authority that partners with City of York Council through the York and North Yorkshire Combined Authority on the £456M transport capital settlement, offering a peer view of county-level service delivery in the same region.
Newcastle City Council: North East England unitary authority delivering the same full-scope local government service offering (council tax, waste, parking, housing, social care, transport) with comparable council structures and combined-authority funding relationships.
Bristol City Council: Unitary English city council providing directly comparable statutory services — council tax, planning, waste, housing, social care — to a medium-sized city population with a similar mix of historic-heritage and modern urban challenges.
Bath and North East Somerset Council: Small-to-mid-sized English unitary council serving a comparable historic-heritage tourist city with the same service mix (council tax, waste, parking, planning, social care), making it a useful size and demographic comparator.
Nottingham City Council: Mid-sized English unitary authority providing an analogous portfolio of municipal services (council tax, business rates, waste, parking, housing, social care) to a comparable urban population.
Westminster City Council: English London borough operating a comparable mix of council tax, business rates, parking, licensing, registrars and environmental health services, with a stronger commercial-property and visitor-economy tilt.
Leeds City Council: West Yorkshire metropolitan borough council providing the same broad portfolio of statutory local government services (council tax, waste, planning, social care, housing, transport) to a comparable northern English urban population.
Sheffield City Council: Yorkshire & Humber unitary authority operating equivalent municipal services (council tax, business rates, waste collection, parking, housing, social care) under the same legislative framework (Local Government Act 1972) and central funding regime.

Regional players

City of Edinburgh Council: Scottish local authority operating a closely analogous municipal service portfolio (council tax, waste, planning, parking, social care) for a comparable historic-heritage city, but under devolved Scottish policy and funding frameworks.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

City of York Council compliance and trust

Trust signal

Compliance6 records

City of York Council financial estimates

Financial estimate

Revenue estimate

Valuation estimate

City of York Council leadership team

Management profile

Number of profiles

Profiles11 records

City of York Council funding detail

Funding detail

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

City of York Council M&A and investment

M&A and investment

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about City of York Council

What does City of York Council do?

Is City of York Council a public or private company?

City of York Council is a private company. It is classified as state government owned and is currently operating.

When was City of York Council founded?

City of York Council was founded in 1998. It employs 1,001 to 5,000 people.

Where is City of York Council based?

City of York Council is headquartered in York, United Kingdom, in the Europe region.

How does City of York Council make money?

Five revenue lines are on record. Council Tax is the primary driver. The others are business Rates, parking Fees and Permits, service Fees and garden Waste Subscription.

Who are City of York Council's main competitors?

Direct peers on record are Manchester City Council, North Yorkshire Council, Newcastle City Council, Bristol City Council, Bath and North East Somerset Council, Nottingham City Council, Westminster City Council, Leeds City Council and Sheffield City Council. City of Edinburgh Council is listed as a regional player.

Does City of York Council have an API?

No public API is recorded for City of York Council.

What industry is City of York Council in?

City of York Council's product category is Local Government and Municipal Services. Its primary akta.pro industry code is BPAIACAA, Mayor/City Manager & General Administration, with a secondary code of BPAIACAF, Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities). Its NAICS code is 921110 and its SIC code is 9995.