What Caresoft does

Caresoft Inc. is a privately held, founder-led IT professional services and software development firm headquartered in Princeton, New Jersey, founded in 1994. The company delivers custom software development, AI solutions and implementation services, Oracle Enterprise Performance Management (EPM) consulting, strategic sourcing/IT staffing, and corporate training, primarily to mid-market and Fortune 500 enterprise clients. Caresoft operates a dual-platform model centered on Microsoft AI (Azure OpenAI, Azure AI Search, RAG-based knowledge layers) and Oracle EPM/Hyperion/EDMCS, supported by a wholly-owned India subsidiary that provides offshore development capacity.

The company's product portfolio blends proprietary software with consulting services. Trademarked products include DataKonnector (ERP-to-Oracle EPM financial data integration), FlexKonnect (SCADA for thermal solar power plants), Columbus (ERP for distributors), I-Commercer (brand intelligence for consumer goods), and CompaChat (multi-channel AI-powered business communication launched August 2024). Alongside these products, Caresoft markets packaged service offerings through Centers of Excellence in Microsoft AI and Oracle EPM, and has delivered 250+ enterprise projects to 100+ organizations across 12+ industries including BFSI, pharma, energy, retail, and public sector.

Caresoft monetizes primarily through professional services engagements on time-and-materials or fixed-cost project models with multi-year enterprise contracts. The company carries an unusually comprehensive compliance posture for a firm of its size, including ISO 9001, ISO 27001, ISO 20000, ISO 42001 (AI management), SOC 2, CMMI SVC/3, CMMI DEV/3, and CMMC-aligned Certus CyberPro certification. Geographic reach spans the USA, Canada, Mexico, the Caribbean, and India. Notable named customers include ACCIONA Energy (solar plant SCADA), Birdzi (grocery retail AI engagement), and an unnamed Fortune 500 hospitality client (Oracle Cloud EPM).

Name

Caresoft

Legal name

Caresoft Inc.

Website

https://caresoftinc.com

Company type

Private

Founded year

1994

Operating status

Operating

Headcount range

51–100 employees

Short description

Caresoft Inc. is a founder-led, Princeton-based IT services firm (founded 1994) delivering AI, Oracle EPM, and custom software solutions to mid-market and Fortune 500 enterprises across 12+ industries, supported by a proprietary product portfolio and India offshore operations.

Ownership category

akta.pro rank

Headquarters

HQ city

Princeton

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Custom Software Development: Tailored software solutions addressing unique business needs, delivered through fixed-cost or time-and-materials engagement models.
2. AI Solutions & Implementation: AI-powered innovation services including discovery workshops, rapid pilots, roadmap development, and execution support for enterprise AI transformation.
3. Oracle EPM Services: Ongoing support and maintenance for Oracle EPM applications, Oracle Hyperion implementations, and Oracle EDMCS solutions.
4. Strategic Sourcing: Recruitment and talent acquisition services including industry expertise, targeted candidate search, and technical evaluation.
5. Corporate Training: Training services for enterprise teams on technology implementations and AI adoption.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

Caresoft Inc. is an IT professional services and systems integration firm that delivers custom software development, AI-powered enterprise solutions, and Oracle EPM implementation services. The company combines consulting and proprietary software products (DataKonnector, FlexKonnect, Columbus, I-Commercer, CompaChat) with Microsoft AI and Oracle EPM expertise to drive digital transformation for mid-market and Fortune 500 clients.

Product overview

Caresoft offers an integrated portfolio of AI-powered solutions and enterprise software products. The core AI offerings include the AI-Powered PubMed Intelligence Platform for biomedical research, the AI-Powered Engagement Platform combining chatbot and CRM capabilities, and the Customer Engagement Ecosystem for retail personalization. Supporting these are two Centers of Excellence for Microsoft AI and Oracle EPM implementations. The product portfolio includes DataKonnector (ERP-to-EPM financial data integration), FlexKonnect (solar plant SCADA management), Columbus (ERP for distributors), I-Commercer (brand intelligence), and CompaChat (AI-powered business communication). The company also provides custom software development, strategic sourcing, and corporate training services, having delivered 250+ enterprise projects across 12 industries with global reach.

Differentiator

Problem solved

Functional benefit

Brands

• CompaChat: A revolutionary, result-oriented communication platform designed to transform the way businesses interact internally and with customers, featuring multi-channel connectivity and AI-powered responses.
• DataKonnector
• FlexKonnect
• Columbus
• I-Commercer

Products and services

• DataKonnector

Quantifiable outcome

• Reduced assessment cycles through rapid AI assessments
• +1 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

AI capability6 records

Feature5 records

Partnerships

One partnership is on record.

• ITServ AssociationminorOthers · 2 April 2024Collaborative partnership for community engagement initiatives. Caresoft teamed up with ITServ Association to participate in a blood donation drive at Robert Wood Johnson Hospital in New Brunswick, demonstrating commitment to corporate social responsibility.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Slalom: Boutique consulting and technology services firm with comparable size and similar enterprise transformation, Microsoft/Oracle ecosystem focus, and emphasis on senior-expert-led delivery. Closely mirrors Caresoft's 'boutique agility with enterprise capability' positioning.
• Birlasoft: Mid-tier IT services firm with strong Oracle and digital transformation practices serving enterprise clients across BFSI, manufacturing, and energy — directly comparable in scale, vertical mix, and Oracle EPM orientation.
• Zensar Technologies: IT services and consulting firm with deep Oracle partnership and enterprise transformation offerings; similar size and Oracle/cloud focus make it a close comparable for Caresoft's EPM and digital transformation practices.
• Persistent Systems: Mid-sized IT services company with comparable headcount range, strong Microsoft and AI partnerships, and enterprise digital transformation focus — closely aligned with Caresoft's Microsoft AI Center of Excellence strategy.
• Mphasis: IT services firm with comparable mid-market size, Oracle and cloud transformation expertise, and enterprise client focus. Provides a useful comparison for Caresoft's Oracle EPM and custom software development offerings.
• UST Global: Global IT services and solutions provider with comparable mid-tier scale, enterprise transformation practices, and Microsoft/Oracle cloud capabilities — relevant comparable for Caresoft's enterprise consulting model.
• Hexaware Technologies: Mid-tier IT services and digital transformation provider with comparable headcount, enterprise client mix, and Oracle/Microsoft cloud capabilities — strong comparable for size and service portfolio.
• Infogain: Mid-sized IT consulting firm with strong Oracle partnership and enterprise transformation services across BFSI, retail, and energy — comparable in scale, vertical exposure, and Oracle-anchored delivery model.

Broad incumbents

• Deloitte Consulting: Big 4 consulting firm with major Oracle EPM and AI transformation practices serving Fortune 500 enterprises. Represents the larger competitor set that Caresoft's boutique positioning attempts to differentiate against.
• Accenture: Global IT services and consulting giant with vast Oracle, Microsoft, and AI transformation practices. Sets the scale ceiling against which Caresoft's boutique enterprise services are positioned.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/caresoftinc
• LinkedInlinkedin.com/company/caresoft-inc.

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Caresoft