Jewish Family Service of Los Angeles

What Jewish Family Service of Los Angeles does

Jewish Family Service of Los Angeles (JFSLA) is a 501(c)(3) nonprofit human services organization founded in 1854 as the Hebrew Benevolent Society and headquartered at 330 N. Fairfax Avenue in Los Angeles. The organization operates 20 programs across nine physical service centers spanning Los Angeles County (including the San Fernando Valley and West Hollywood), delivering services at no cost to clients. Core program areas include food resources through the SOVA Community Food & Resource Program serving 9,000 individuals monthly, domestic violence services through JFS Hope (shelters, counseling, 24-hour crisis hotlines), aging services including senior dining centers and home-delivered meals (over 312,000 meals annually through the Hirsh Family Kosher Kitchen), mental health counseling, children and family services, special needs life skills (Chaverim program), Holocaust survivor services (Café Europa), LGBTQ+ senior support (Project Rainbow), and a new JFS Care home care division. JFSLA serves over 1,300 homebound older adults monthly and supports nearly 900 Holocaust survivors with more than 500,000 hours of homecare annually, leveraging roughly 400 registered volunteers contributing nearly 1,000 hours monthly.

JFSLA's technology stack is composed of off-the-shelf operational platforms rather than proprietary systems, including PantrySoft for food pantry scheduling, Better Impact for volunteer management across 20 programs, the MealConnect mobile app for grocery rescue tracking with retail partners (Target, Gelson's, Costco, Whole Foods), Zoom and the JFS LIFE@Home remote platform for virtual programming, Uniper devices and Chromebooks for senior technology access, and the UserWay website accessibility widget. There is no proprietary AI/ML capability, API, or SDK product. The organization's distribution combines physical centers, home-delivered services, virtual platforms, and pop-up pantries, with both walk-in and scheduled access.

The organization's revenue model is multi-source grant and donation funded rather than fee-based, with no charges to clients. Confirmed revenue streams include individual and corporate donations (including the annual gala that has raised over $1 million per year), government grants and contracts (notably $5.7M from California in 2021 and $36M in June 2022 for the California Holocaust Survivor Assistance Program split across five JFS agencies), Claims Conference funding ($18.7M in 2021 for Holocaust survivor care), and foundation grants from organizations such as the Jewish Community Foundation of Los Angeles, Cedars-Sinai Community Benefit Program, and the Federal Substance Abuse and Mental Health Service Administration. Strategic partnerships with LA County Department of Health Services, Cedars-Sinai, the LA Regional Food Bank, and Jewish Federation of Greater Los Angeles anchor both referral pipelines and co-funded program delivery. The organization is led by President & CEO Eli Veitzer, with a Board of Directors chaired as of 2024 by Tami Kagan-Abrams.

Name

Jewish Family Service of Los Angeles

Legal name

Jewish Family Service of Los Angeles

Website

https://jfsla.org

Company type

Private

Founded year

1854

Operating status

Operating

Headcount range

251–500 employees

Short description

Jewish Family Service of Los Angeles is a 501(c)(3) nonprofit founded in 1854 that operates 20 social service programs across nine Los Angeles County locations, providing free food assistance, senior care, domestic violence services, mental health counseling, Holocaust survivor support, and home care to vulnerable populations.

Ownership category

akta.pro rank

Product category

Social Services

NAICS

Individual and Family Services (6241), Other Individual and Family Services (624190), Services for the Elderly and Persons with Disabilities (624120), Community Food Services (62421), Community Food and Housing, and Emergency and Other Relief Services (6242)

SIC

Services-Social Services (8300)

akta.pro primary industry

Faith-Based Social Services & Community Outreach (Food Pantries, Shelters, Counseling) (BPAGAJAG)

akta.pro secondary industries

Domestic Violence & Abuse Support Services (BPAGAEAD), Mental Health & Crisis Support Services (BPAGAEAH), Family & Parenting Support Services (BPAGAEAC)

Keywords

• Social services
• Food assistance programs
• Senior care services
• Mental health counseling
• Domestic violence support

Headquarters

HQ city

Los Angeles

HQ country

United States

HQ region

North America

Offices8 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. Donations and Charitable Contributions: Individual and family donations, including major gifts, planned giving, and stock/securities/real estate donations. The organization holds annual galas raising significant funds (over $1 million at 33rd Annual Gala).
2. Government Grants and Contracts: Funding from government sources including California state grants ($5.7M for SOVA expansion, $36M for California Holocaust Survivor Assistance Program), Claims Conference funding ($18.7M for Holocaust survivors), and Los Angeles County Department of Public Health contracts.
3. Foundation and Corporate Grants: Funding from foundations such as Jewish Community Foundation of Los Angeles, Federal Substance Abuse and Mental Health Service Administration, Cedars-Sinai Community Benefit Program, and corporate sponsors.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels7 records

Core offering

Jewish Family Service of Los Angeles delivers a comprehensive network of free social services across 20 programs, including food pantry distribution (SOVA), domestic violence shelters and counseling (JFS Hope), senior nutrition and dining, mental health counseling, Holocaust survivor support, special needs life skills, and home care (JFS Care). Services are funded by donations, government grants, and foundation grants, and are delivered through nine physical service centers, home visits, and virtual platforms regardless of clients' religion, ethnicity, or ability to pay.

Product overview

Jewish Family Service of Los Angeles is a comprehensive network of social services organized as multiple distinct programs and sub-brands rather than a single unified product. The core service portfolio includes SOVA Community Food & Resource Program (food pantries), JFS Hope Domestic Violence Services (shelters and counseling), Senior Nutrition & Dining Centers (including the Hirsh Family Kosher Kitchen), Mental Health Services (counseling programs), Children & Families Services, and Special Needs Life Skills including the Chaverim program. Additional offerings include Survivors of the Holocaust Program with Café Europa, Project Rainbow for LGBTQ+ seniors, JFS Care (home care division), Homeless Prevention Program, and Tech 4 You (technology assistance). Engagement is facilitated through Community Impact Network (CIN) and Young Leaders groups. The organization serves approximately 400 registered volunteers across 20 programs, providing tens of thousands of services annually regardless of age, economic status, religion, ethnicity, nationality, sexual orientation, or gender identity.

Differentiator

Problem solved

Functional benefit

Brands

• SOVA Community Food & Resource Program: Food pantry and community food resource program serving thousands of Los Angeles families monthly with fresh groceries and essential items
• JFS Hope
• JFS Care
• Café Europa
• Chaverim
• Young Leaders
• Community Impact Network (CIN)
• Project Rainbow
• Tools for School

Products and services

• SOVA Community Food & Resource Program Food pantry program providing fresh, healthy groceries, essential personal care items, and connections to additional resources. Operates SOVA Valley and SOVA West pantry locations, offering online scheduling through PantrySoft and a farmers market-style selection experience for community members facing food insecurity.
• JFS Hope Domestic Violence Services Comprehensive domestic violence services including shelters, counseling, crisis hotlines, transitional housing, and support for survivors and their children. Operates the Survivors First Homelessness Prevention Program in partnership with the City of Los Angeles Community Investment for Families Department.
• Senior Nutrition & Dining Centers Senior dining centers and home-delivered meals program serving older adults across Los Angeles. Includes Anita & Stanley's Kosher Café at Gunther-Hirsh Family Center and Plummer Park Community Center, with the Hirsh Family Kosher Kitchen preparing meals that reach homebound seniors and grab-and-go sites.
• Mental Health Services Individual, couples, and group counseling; domestic violence counseling; pregnancy and postpartum support; and synagogue-based counseling tailored to the Jewish community. Provides services to approximately 600 individuals annually using a person-centered approach.
• Children & Families Services Educational and supportive services for families through all ages and stages, including case management and family support programs. The Tools for School initiative provides school supplies to under-resourced children in Los Angeles.
• Chaverim Program Social program for adults with developmental disabilities and special needs, helping members develop life skills and providing opportunities for socialization and community activities through hybrid in-person and online programming.
• JFS Care Home care division providing innovative home care services including specialized support for previously homeless older adults in permanent supportive housing. Partners with LA County Department of Health Services' Housing for Health Division and Cedars-Sinai Community Benefit Program.
• Homeless Prevention Program Program helping keep older adults housed who are at risk due to Hoarding Disorder while addressing mental health needs. Offers mental health counseling, case management, harm reduction approaches, eviction resolution, and cleanout services with a person-centered approach.
• Tech 4 You Older adult technology program providing free Chromebooks or Uniper devices with in-home training to help seniors connect to online programming and reduce isolation. Includes monthly follow-up visits by Client Technology Coordinator Brooke Schwartz.
• Survivors of the Holocaust Program Supportive services and social connection for Holocaust survivors including caregiver assistance, social worker support, emergency financial needs, and Café Europa weekly social programs. Funded by $18.7 million from the Claims Conference and California Holocaust Survivor Assistance Program funding.
• Café Europa Weekly social program for survivors of the Holocaust held at Gunther-Hirsh Family Center (City) and Valley Storefront (Valley). Provides connection, entertainment, and companionship for survivors.
• Project Rainbow LGBTQ+ seniors social support group centered on connection, storytelling, and companionship. Holds regular meetings including Pride Month events at the West Hollywood Comprehensive Senior Center.
• Disaster Case Management Program Dedicated case managers supporting wildfire survivors navigating recovery and resources as part of the Fire Assistance Program for individuals affected by wildfires in the Los Angeles region.
• Special Needs Life Skills Supportive services and activities for people of all ages with special needs and diverse abilities and their families, complementing the Chaverim program with a broader service array across age groups.

Quantifiable outcome

• Over 312,000 meals provided annually to seniors and people with disabilities
• +5 more outcomes

Named customers4 records

Segments8 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature3 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• LA County Department of Health Services - Housing for Health DivisioncoreStrategic or Co-development Partner · 1 August 2021Two-year JFS Care program partnership providing home care to previously homeless older adults in permanent supportive housing. Program includes comprehensive evaluation to assess impact of home care services on housing and health stability.
• LA Regional Food Bank / Feeding AmericacoreStrategic or Co-development PartnerGrocery rescue partnership through MealConnect app enabling food recovery from retailers. JFS SOVA is a key partner in the Extra Helpings program, accepting surplus food from stores including Target, Gelson's, Costco, and Whole Foods for distribution to clients.
• City of Los Angeles - Community Investment for Families DepartmentcoreStrategic or Co-development PartnerJFS Hope is one of ten LA-based non-profit agencies working with CIFD on the Survivors First Homelessness Prevention Program, providing flexible funding and mobile advocacy for domestic violence survivors.
• Professional Beauty AssociationminorStrategic or Co-development PartnerPartnership since 2018 to facilitate Cut It Out program presentations training stylists and cosmetology students to recognize, respond, and refer clients who may be in abusive relationships.
• Jewish Public Affairs Committee of California (JPAC)coreStrategic or Co-development PartnerStatewide advocacy organization bringing together Jewish community organizations to advocate for legislative and policy priorities. JFSLA helped spearhead funding request for California Holocaust Survivor Assistance Program.
• LA County Registrar-Recorder/County ClerkminorStrategic or Co-development PartnerPartnership to host Flex Vote Centers at JFS Valley Storefront and Van Nuys SOVA Pantry as part of JFS Voter Engagement Project, serving hard-to-reach voter populations.
• Network of Jewish Human Service Agencies (NJHSA)coreStrategic or Co-development PartnerInternational membership association of 150+ non-profit human service agencies. JFSLA President & CEO Eli Veitzer serves on NJHSA Board. Network provides opportunities for partnerships, affinity groups, conferences, and national advocacy.
• Jewish Federation of Greater Los AngelescoreStrategic or Co-development PartnerPartner organization providing support for services including Caring for Jews in Need initiative addressing holiday food needs for vulnerable communities including Holocaust survivors.

Scale indicators14 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• LA Regional Food Bank: Feeding America-affiliated food bank that is JFSLA SOVA's wholesale supplier through the MealConnect grocery rescue partnership. Direct operational peer in food insecurity services and pantries across the same Los Angeles geography.
• Catholic Charities of Los Angeles: Faith-based multiservice nonprofit operating across LA County with overlapping programs in food assistance, immigration services, housing, and refugee resettlement. Directly comparable in funding model (government contracts + donations), scale, and service breadth.
• Jewish Family Service of San Diego: San Diego-based Jewish Family Service agency and fellow member of the California Holocaust Survivor Assistance Program network. Directly comparable in scope (food assistance, senior services, mental health, refugee support) and a co-beneficiary of the same state-level funding streams.
• Meals on Wheels of Los Angeles: LA-based nonprofit providing home-delivered meals to seniors—a core component of JFSLA's Senior Nutrition Program. Directly comparable in service model, target population, and volunteer-driven delivery infrastructure.
• Union Station Homeless Services: Pasadena-based nonprofit serving homeless and at-risk individuals across LA County. Comparable in homeless prevention, case management, and partnership with LA County Department of Health Services.
• Jewish Family and Children's Services of San Francisco: Bay Area Jewish family service agency and CHSAP partner. Comparable in offering comprehensive social services (counseling, senior care, refugee/Holocaust survivor services, food) to a major metropolitan Jewish community.
• Jewish Family Service of Silicon Valley: Fellow Jewish Family Service agency and CHSAP co-beneficiary. Directly comparable in mission, programs (counseling, senior services, food), and funding model.
• Jewish Family & Children's Services of East Bay: East Bay Jewish family service agency and CHSAP network member. Comparable in scope and funding model, though serving a smaller geographic area.

Regional players

• Bet Tzedek: LA-based Jewish nonprofit legal services and social support agency serving vulnerable populations including Holocaust survivors. Comparable in mission alignment with LA's Jewish community but specializes in legal aid rather than direct social services.

Broad incumbents

• The Salvation Army Southern California: National faith-based nonprofit with significant LA presence offering food, shelter, domestic violence, and senior services at greater scale. Operates overlapping programs but as part of a much broader portfolio.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks1 record

Key highlights7 records

Customer concentration

• Facebookfacebook.com/JFSLA
• Instagraminstagram.com/jfslosangeles/?hl=en
• Xx.com/jfsla

Revenue estimate

Valuation estimate

Number of profiles

Profiles13 records

Subsidiaries5 records

Funding overview

Funding rounds

Investors

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M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Jewish Family Service of Los Angeles