Information Discovery Services
Information Discovery Services is a Fort Worth-based federally certified small business providing nationwide background investigations, personnel security support, and polygraph examinations primarily to federal, state, and municipal government agencies through GSA and TXMAS contracts.
- Company typePrivate
- Founded2011
- HeadquartersFort Worth, United States
- Headcount101–250
- GTM typeB2B
- OfferingServices
What Information Discovery Services does
Information Discovery Services (IDS) is a Fort Worth, Texas-based, federally certified small business founded in 2011 that provides background investigation, personnel security, and polygraph examination services to federal, state, and municipal government agencies, with secondary offerings in healthcare and transportation verticals. The company operates a vertically integrated delivery model combining proprietary technology platforms (CAAS client portal, ACCIO data platform, and a mobile field inspection app) with a nationwide network of 150+ credentialed, licensed, and federally cleared investigators and polygraph examiners averaging 20+ and 30+ years of experience, respectively. Its core products include pre-employment background investigations, administrative and adjudicative support, FCRA/EEOC regulatory compliance solutions, and comprehensive polygraph services (LEPET, CSP, ESP, SIP), supplemented by add-on modules for continuous criminal monitoring, social media investigations, attrition risk screening, and tri-merge credit reporting.
IDS generates revenue through multi-year federal, state, and local government contracts procured via GSA Schedule (MAS Human Capital SIN 561611 GS-02F-094BA) and TXMAS (25-96101) vehicles, with per-investigation transaction pricing for background checks and per-item compensation for independent contractor field inspectors ($40-$100 per item, typically $40-$60). Go-to-market is enterprise field sales directed at government contracting officers, supported by a Director of Federal Programs and Business Development, with distribution augmented by a nationwide independent contractor investigator network. The company holds NIST 800-53 and NISPOM-compliant infrastructure, Texas PI License A-17770, and was recognized as DHS Small Business of the Year for FY2019. Its client roster includes TSA, DEA, DHS components (ICE, CBP), USMS, CMS, SSA, HHS, SEC, MTC Job Corps, Dallas PD, Richardson PD, Texas A&M University PD, and Tarrant County.
Information Discovery Services firmographics
Firmographics- Name
- Information Discovery Services
- Legal name
- Information Discovery Services
- Website
- https://informationdiscovery.net
- Company type
- Private
- Founded year
- 2011
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Information Discovery Services is a Fort Worth-based federally certified small business providing nationwide background investigations, personnel security support, and polygraph examinations primarily to federal, state, and municipal government agencies through GSA and TXMAS contracts.
- Ownership category
- akta.pro rank
Where Information Discovery Services is headquartered
LocationHeadquarters
- HQ city
- Fort Worth
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Information Discovery Services business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Background Investigation Services: Pre-employment and post-hire background screening services including criminal record checks, employment verification, drug screening, and continuous monitoring. Revenue generated through per-investigation fees and contract-based pricing for government and commercial clients.
- Independent Contractor Compensation: Site inspectors and investigators compensated on completed item basis (e.g., $40-$100 per item for site inspections, $40-$60 typical). Background investigators paid per completed case.
- Government Contract Services: Services provided under GSA Schedule (MAS Human Capital SIN 561611 GS-02F-094BA) and TXMAS contracts. Long-term federal, state, and municipal government contracts including TSA, DEA, DHS, and other agency support.
- Polygraph Examination Services: Comprehensive polygraph examination services for law enforcement and intelligence agencies, including LEPET, counterintelligence scope, expanded scope, and specific issue testing.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Site Inspector - Per completed item basis |
| Other | Multi-year contract | Background Investigation Services |
Go-to-market motion2 records
Distribution channels5 records
Marketing channels5 records
Information Discovery Services product offering
Product offeringCore offering
Information Discovery Services delivers background investigations, pre-employment screening, polygraph examinations, and personnel security program support to federal, state, municipal, and commercial clients. Services are delivered by a nationwide network of credentialed, licensed, and federally cleared investigators and are managed through proprietary platforms (CAAS and ACCIO). The company also provides regulatory compliance support aligned with FCRA, EEOC, DOT, and FMCSA requirements, and offers continuous monitoring and adjudicative decision support.
Product overview
Information Discovery Services (IDS) is a federally certified small business offering a comprehensive, integrated suite of background investigation and screening services. The company provides a vertically integrated platform combining field investigation services, administrative support, and adjudicative tools. Core offerings include Background Investigations (pre-employment screening and criminal checks), Administrative Support Solutions (end-to-end program management), Regulatory Compliance Solutions (FCRA compliance), and Polygraph Examinations (LEPET, CSP, ESP, SIP testing). The company serves Federal and State Government, Public Safety and Corrections, Healthcare, and Transportation sectors through proprietary platforms including CAAS (client portal) and ACCIO (data platform), supplemented by add-on modules for continuous monitoring, social media investigations, adjudicative support, and attrition risk screening. All services are delivered by a nationwide team of credentialed, licensed, and federally cleared investigators.
Differentiator
Problem solved
Functional benefit
Products and services
- Background Investigations Pre-employment screening and criminal background check services delivered nationwide by credentialed, licensed, and federally cleared investigators for federal, state, municipal, and commercial clients.
- Administrative Support Solutions End-to-end administrative and adjudicative support for personnel security and investigative programs, including customer service, mailroom, data entry, file management, and 100% quality review.
- Regulatory Compliance Solutions FCRA-focused compliance support including legally compliant notices, applications, dispute resolution, re-investigation, and EEOC-compliant processes for screening programs.
- Polygraph Examinations Nationwide polygraph examination services for law enforcement and intelligence agencies, including LEPET, counterintelligence scope, expanded scope, and specific issue testing delivered by examiners with 30+ years average experience.
- Federal and State Government Services Background investigation and personnel security services for federal and state government agencies supporting National Security and Public Trust suitability determinations, including Tier 5 investigations, automated record checks, and adjudicative support.
- Public Safety and Corrections Solutions Background investigations and screening solutions for law enforcement and correctional entities, including application history checks, social media screening, and PREA verification, delivered with nationwide in-person coverage.
- Healthcare Solutions Background screening for healthcare organizations, including ID verification, criminal background checks, drug and health screening, professional license and education verification, and ongoing workforce monitoring.
- Transportation Solutions FCRA-compliant pre-employment screening for transportation industry employers, including DOT/FMCSA-aligned criminal record checks, drug and alcohol screening, motor vehicle records, and PSP reports.
- CAAS (Client Access and Adjudication System) Proprietary web-based client portal for secure, paperless case management with live 24/7 access to background investigation case status.
- ACCIO Data Platform Secure proprietary data platform supporting information discovery and case management for investigative operations.
- Arch Site Inspector Mobile App Mobile application enabling site inspectors to capture photos, securely upload evidence, and complete digital reports for Medicare provider enrollment site visits.
Quantifiable outcome
- 99% voluntary client retention rate since inception
- +3 more outcomes
Companies that use Information Discovery Services
Customer profileNamed customers14 records
Segments4 records
Ideal customer profiles4 records
Information Discovery Services technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature6 records
Information Discovery Services partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Strategic Alliance NetworkcoreIDS has established strategic alliances with a network of companies that leverage combined strengths to offer solutions that improve performance for clients. These alliances provide innovative services, customer-oriented personnel, and expanded capabilities that enhance IDS's investigative and screening offerings.
Scale indicators7 records
Recent moves6 records
Expansion highlights5 records
Information Discovery Services competitors and assessment
Company assessmentDirect peers
- Guidepost Solutions: Guidepost Solutions is an investigations, security, and compliance consulting firm that conducts background investigations, due diligence, and personnel-security work for government and corporate clients. It is directly comparable to IDS' federal, public-safety, and corporate investigations offerings.
- HireRight: HireRight is a global background-screening and workforce-screening provider serving employers, transportation, healthcare, and government-adjacent customers. It competes head-to-head with IDS on pre-employment screening, criminal checks, and drug/MVR screening, but at significantly larger scale.
- Sterling: Sterling is a large-scale background-screening provider offering pre-employment background checks, identity verification, and continuous monitoring to enterprise and government clients. It is directly comparable to IDS across the core background-investigation product line, though Sterling operates at materially greater scale and with broader commercial reach.
- Accurate Background: Accurate Background is a background-screening provider offering criminal, employment, education, and drug screening to employers across healthcare, transportation, retail, and other regulated verticals. It is a direct competitor to IDS' commercial screening products, with similar vertical focus.
- Mintz Group: Mintz Group is a global investigations firm specializing in due diligence, background investigations, and intelligence work for corporations, law firms, and government clients. It is comparable to IDS on the investigations-and-background-check core capability.
- Checkr: Checkr is a technology-first background-screening platform that automates criminal, motor-vehicle, and identity checks via API. It is a direct peer to IDS on the core screening product category but competes via a fundamentally different, software-led delivery model and serves primarily enterprise and gig-economy customers.
Broad incumbents
- Pinkerton: Pinkerton is a global investigations and corporate-security firm offering background screening, due diligence, and protective services. It overlaps with IDS on investigations and pre-employment screening but operates as a broad incumbent across many security services rather than as a background-screening specialist.
- Maximus: Maximus is a federal and state government services provider with a portfolio that includes background screening, eligibility verification, and program-integrity work for agencies such as CMS. It overlaps with IDS' CMS site-inspection and healthcare screening offerings but as a much larger, broader-scope federal contractor.
- Kroll: Kroll is a global investigations, risk-advisory, and background-screening firm serving corporations, financial institutions, and government clients. It is comparable to IDS on background investigations and due diligence but as a much larger, broader-scope incumbent.
- CACI International: CACI is a large federal-services contractor that, among many other capabilities, provides personnel-security investigations, adjudicative support, and background-screening services to defense, intelligence, and federal civilian agencies. It is comparable to IDS on federal investigations and adjudicative-support work but at prime-contractor scale.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
Information Discovery Services social profiles
Digital presenceInformation Discovery Services compliance and trust
Trust signalCompliance7 records
Information Discovery Services financial estimates
Financial estimateRevenue estimate
Valuation estimate
Information Discovery Services leadership team
Management profileNumber of profiles
Profiles6 records
Information Discovery Services funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Information Discovery Services M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Information Discovery Services
What does Information Discovery Services do?
Information Discovery Services delivers background investigations, pre-employment screening, polygraph examinations, and personnel security program support to federal, state, municipal, and commercial clients. Services are delivered by a nationwide network of credentialed, licensed, and federally cleared investigators and are managed through proprietary platforms (CAAS and ACCIO). The company also provides regulatory compliance support aligned with FCRA, EEOC, DOT, and FMCSA requirements, and offers continuous monitoring and adjudicative decision support.
Is Information Discovery Services a public or private company?
Information Discovery Services is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Information Discovery Services founded?
Information Discovery Services was founded in 2011. It employs 101 to 250 people.
Where is Information Discovery Services based?
Information Discovery Services is headquartered in Fort Worth, United States, in the North America region.
How does Information Discovery Services make money?
Four revenue lines are on record. Background Investigation Services are the primary driver. The others are independent Contractor Compensation, government Contract Services and polygraph Examination Services.
Who are Information Discovery Services's main competitors?
Direct peers on record are Guidepost Solutions, HireRight, Sterling, Accurate Background, Mintz Group and Checkr. Broad incumbents are Pinkerton, Maximus, Kroll and CACI International.
Does Information Discovery Services have an API?
No public API is recorded for Information Discovery Services.