Local Service Provider

What Local Service Provider does

Local Service Provider (LSP), operating under the legal entity Local Service Provider e.K., is a German full-service IT system house (EDV Systemhaus) headquartered in Ratingen with a branch in Cologne. Founded in 2015 and led by sole proprietor Hamid Nazari, the company provides end-to-end IT infrastructure services — including IT consulting, virtualization (VMware ESXi), Microsoft Exchange Server deployment, VoIP/Cisco/Siemens/NFON telephony (8–600 extensions), terminal server and application provisioning, storage solutions (EMC², Exagrid, HP), and 24/7 emergency IT support — to small, mid-market, and enterprise customers primarily in NRW (Cologne, Essen, Bochum, Mönchengladbach) with nationwide Germany coverage extending to Hamburg, Frankfurt, and Berlin. Vertical specializations include healthcare clinics, insurance, financial services, and legal practices, supported by in-house custom software development in C#, Java, and web technologies.

LSP's technology stack is built on third-party enterprise platforms rather than proprietary software: VMware ESXi for virtualization, Microsoft Exchange for groupware, Cisco/Siemens/NFON for unified communications, and multi-vendor storage and security tooling. The service portfolio is delivered by a 20+-person team of vendor-certified technicians (Cisco, Kyocera, VMware) across seven physical service locations. Product breadth functions as the company's core differentiator — bundling consulting, hardware procurement, implementation, managed services, and emergency response into a single-vendor relationship for customers that lack in-house IT departments.

Commercially, LSP generates revenue through five streams: professional IT services (hourly billing with after-hours surcharges of 25–100%), hardware resale (servers, networking, printers from Cisco, HP, Kyocera, Ricoh, Canon, Lexmark, Epson), recurring managed services and maintenance contracts (annual), bespoke custom software development, and fixed-price web development with SEO. Go-to-market is sales-led and direct — four-step process of inquiry, consultation, custom quote, and implementation — supported by Google Ads, content marketing, phone hotline (Mon–Sat 8:00–19:00), and TeamViewer-enabled remote support. The company is bootstrapped, with no disclosed funding rounds, operates as a sole proprietorship, and reports 300+ customers served over 10+ years.

Name

Local Service Provider

Legal name

Local Service Provider e.K.

Website

https://mylsp.de

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

11–50 employees

Short description

Local Service Provider (LSP) is a German full-service IT system house, headquartered in Ratingen with seven branch locations, providing IT infrastructure services — virtualization, telephony, Exchange, storage, security, and 24/7 support — plus custom software development to 300+ SMB, mid-market, and enterprise customers across NRW and nationwide Germany.

Ownership category

akta.pro rank

Product category

Managed IT Services / IT System House Services

NAICS

Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151), Custom Computer Programming Services (541511)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373), Services-Computer Programming Services (7371)

akta.pro primary industry

Helpdesk & End-User Support Services (BPAEABAB)

akta.pro secondary industries

ITSM Managed Services (Run/Operate/Optimize) (BPAEAJAN), Service Desk & ITSM Outsourcing (BPAEAMAF), Network & Connectivity Support (LAN/WAN, Wi‑Fi, ISP/Telco) (BPAAACAD)

Headquarters

HQ city

Ratingen

HQ country

Germany

HQ region

Europe

Offices7 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Supply Chain, Others

Revenue model

1. Professional IT Services: Core revenue driver including IT consulting, system administration, network management, maintenance contracts, and on-demand technical support. Billed via hourly rates and maintenance contracts. After-hours surcharges apply (25-100% premium for work outside 8:00-17:00 Mon-Fri).
2. Hardware Sales: Sale of IT hardware including servers, networking equipment (Cisco, switches, routers), phones, printers, scanners, and storage solutions from vendors such as EMC², Exagrid, HP, Siemens, Kyocera, HP, Ricoh, Canon, Lexmark, Epson.
3. Managed Services & IT Outsourcing: Recurring managed services contracts covering ongoing IT infrastructure management, monitoring, maintenance, and support. Provides predictable recurring revenue through service level agreements.
4. Custom Software Development: Bespoke programming and software development services using languages including C#, Java, C++, HTML, HTML5, XHTML, CSS, CSS3. Specialized verticals include healthcare (clinics), insurance, legal, and financial services.
5. Web Development & SEO: Fixed-price web development, design, hosting, and SEO optimization services for business websites.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

Local Service Provider is a full-service IT system house (EDV Systemhaus) delivering end-to-end IT infrastructure services to businesses across NRW and Germany. Its core offering spans IT consulting, network cabling (fiber optic and CAT.7), server virtualization, telephony (Cisco/Siemens/VoIP), Microsoft Exchange deployment, storage solutions, cybersecurity (firewall, antivirus, audits), printer/office equipment sales and maintenance, custom software development, and 24/7 IT support and outsourcing. Services are packaged as one-stop IT solutions with on-site delivery from seven regional offices plus remote support.

Product overview

Local Service Provider (LSP) is a full-service IT system house offering a comprehensive portfolio of IT services rather than a single unified software product. The core offering consists of three main service categories: IT-Lösungen (IT Solutions) covering virtualization, terminal servers, Exchange Server, telephony, and storage; IT-Sicherheit (IT Security) including firewall, antivirus, port security, data backup, and security audits; and IT-Betreuung (IT Support) encompassing maintenance, outsourcing, and consulting. These are complemented by specialized services including Cisco solutions, printer sales and maintenance, software development, network technology, IT relocation, and 24/7 emergency services. The company operates across multiple locations in NRW (Düsseldorf, Ratingen, Köln, Berlin, Dortmund, Bochum, Neuss) serving approximately 300+ customers with 20+ employees, functioning as a regional IT service provider rather than a software product vendor.

Differentiator

Problem solved

Functional benefit

Products and services

• VMware ESXi Virtualization Services Bare-metal hypervisor virtualization services enabling multiple virtual machines on a single physical server, with migration, optimization, and ongoing management for SMB and mid-market customers.
• Microsoft Exchange Server Deployment Deployment of Microsoft Exchange Server (Standard up to 5 databases; Enterprise up to 100 databases per server, 2TB per database) with Outlook integration, certificate-based authentication, spam filtering, and mobile access.
• VoIP / Cisco / Siemens Telephony Solutions Unified communications solutions spanning Cisco and Siemens phone systems configurable from 8 to 600 extensions, including VoIP, ISDN, unified messaging, DECT integration, and call center capabilities.
• Terminal Server Solutions Terminal server deployment for centralized application delivery using Citrix, PuTTY, and software-based terminal solutions with network integration.
• IT Security & Cybersecurity Services Comprehensive IT security services including firewall management, antivirus, port security, data backup, security audits, and cyber insurance advisory for businesses.
• IT Outsourcing & Managed Services Full outsourcing of IT operations, IT consulting, maintenance contracts, and 24/7 availability providing ongoing technical and commercial support to clients as their external IT department.
• IT Consulting & Maintenance Professional IT advisory and preventive maintenance services with long-standing specialists for strategy, planning, optimization, and ongoing service contracts to minimize downtime.
• Network Infrastructure & Cabling Services Network infrastructure services including Cisco networking equipment, Siemens telephone systems, fiber optic cabling (LWL & CAT.7), routers, switches, splicing of fiber glass, and WLAN coverage deployment.
• Custom Software & Web Development

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature7 records

Partnerships

Three partnerships are on record, tiered core.

• NFONcoreTechnology or Integration · 27 January 2025NFON is a leading provider of cloud telephone systems (Cloud-TK-Anlagen). Through this partnership, LSP offers modern and flexible cloud-based communication solutions that are future-proof and cost-effective. NFON solutions offer location independence, Voicemail, call center solutions, and conferences. The partnership enables LSP to provide a wider selection of communication solutions tailored to the digital workspace.
• KyoceracoreTechnology or Integration · 23 January 2025LSP is a certified Kyocera expert offering comprehensive printing management solutions, intelligent document processes, and seamless IT-supported office communication. Services include Kyocera system installation and configuration, workflow optimization using Kyocera AltTask software, staff training, and ongoing maintenance and monitoring. Kyocera is known for innovative technologies, high cost efficiency, and environmental responsibility.
• CiscocoreTechnology or IntegrationLSP is a long-standing Cisco partner and distributor providing Cisco telephone systems, routers, and switches. Services include Cisco installation, configuration, ongoing maintenance, and professional support. LSP offers complete lifecycle management from planning and conception through implementation and maintenance of Cisco solutions, including Unified Communication Systems enabling device- and location-independent work.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Allgeier SE: German IT services group covering managed services, enterprise IT, and software development across multiple verticals including regulated industries. Overlaps with LSP on IT outsourcing, custom software development, and vertical-specific IT services.
• Sycor GmbH: German IT services and system house offering managed services, cloud, ERP, and IT outsourcing to mid-market and enterprise customers. Comparable to LSP on managed IT, infrastructure services, and vertical specialization in regulated German industries.
• GOBBS IT: Smaller German regional IT services provider delivering managed services, cloud, and IT support. Comparable in size and regional orientation to LSP as a smaller German MSP competing for the same SME customer base.
• CANCOM SE: German-headquartered managed services provider and IT system house focused on hybrid cloud, managed services, and workplace modernization. Directly comparable to LSP in offering managed IT outsourcing and infrastructure services to German mid-market customers.
• Medialine AG: German managed services provider focused on IT outsourcing, workplace, and cloud services for SMB and mid-market customers. Comparable to LSP as a managed IT services firm delivering infrastructure, helpdesk, and 24/7 support to German regional customers.
• Bechtle AG: One of Germany's largest IT system houses offering IT hardware, software, services, and managed IT across the full lifecycle. Direct competitor to LSP in the German SME/mid-market IT services segment, with the same full-service system house model and Cisco/VMware-style vendor ecosystem.
• SVA System Vertrieb Alexander: Germany-based IT system house delivering datacenter, virtualization, networking, security, and managed services to enterprise and mid-market customers. Closely comparable to LSP as a full-service German IT system house with similar vendor partnerships and service breadth, though significantly larger in scale.

Broad incumbents

• T-Systems: Deutsche Telekom's enterprise IT services arm providing managed infrastructure, cloud, and workplace services. Broad incumbent operating in the same German IT services market where LSP competes, especially on networking, telephony, and managed infrastructure.
• Computacenter: Large UK-headquartered enterprise IT infrastructure provider with substantial German operations. Overlaps with LSP in managed services, networking, and end-user support, but operates at significantly larger scale across enterprise customers.
• Atos (Germany operations): Global IT services provider with significant German presence offering managed infrastructure, workplace, and security services. Broad incumbent competing against LSP in German enterprise and mid-market IT outsourcing deals.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/mylsp_itservice
• Facebookfacebook.com/mylspde
• LinkedInlinkedin.com/company/local-service-provider

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Local Service Provider