Solid Surfaces
Solid Surfaces NY is a custom countertop fabricator and installer serving residential homeowners, kitchen and bath dealers, and commercial clients across Western and Central New York from showrooms in Rochester and Buffalo, working in granite, quartz, solid surface, and porcelain materials.
- Company typePrivate
- Founded1984
- HeadquartersRochester, United States
- Headcount1–10
- GTM typeB2B and B2C
- OfferingHardware or Manufacturing
What Solid Surfaces does
Solid Surfaces NY is a custom countertop fabrication and installation company operating in Western and Central New York from showrooms and fabrication facilities in Rochester (1 Townline Circle) and Buffalo/Cheektowaga (2851 Broadway). Founded in 1984 as Solid Surfaces Inc., the company was acquired by a private equity group in January 2017 and rebranded as Premier Surfaces before returning to local ownership in 2020 under the original Solid Surfaces name following the closure of the parent group's five other locations. The business serves residential homeowners, kitchen and bath dealers, and commercial customers across healthcare, hospitality, multi-family, sports, restaurant, and financial-services verticals, with named commercial work including The Metropolitan, New Era Stadium, Golisano Children's Hospital, Holiday Inn Express, Five Star Bank, Trillium Health, Jazzboline, Winding Creek Apartments, and Pinebrook Apartments.
The core offering is custom fabrication and installation of countertops, tub and shower surrounds, tub decks, wall cladding, backsplashes, and fire mantels/hearths across four material categories: natural granite, engineered quartz (Silestone, LG Viatera, Caesarstone, Q-Premium MSI, Corian Quartz), solid surface (Corian/DuPont, Hi-Macs/LG Hausys), and porcelain (Dekton/Cosentino). The fabrication stack is built on Water Jet cutting equipment, CNC machining programmed via Alphacam CAD/CAM software, digital templating for measurement, and the DuPont Synchronous Flow Process originally field-tested with DuPont fabricators in the 1980s. Digital customer-facing tools include a 3D Room Visualizer and a Live Inventory System (currently being upgraded with new stone scanner technology).
The business model is sales-led and project-based: customers request quotes through the website, phone, or dealer referral; the company employs its own installers rather than subcontractors; pricing is quote-based and varies by material, square footage, edge profile, and complexity; and consumer financing is offered through a Wells Fargo partnership. Revenue streams are primarily one-time sales of fabrication-and-installation projects, with dealer channel and commercial project work supplementing direct residential sales. The company carries no public listing, no disclosed funding, and operates with 1-10 employees per current firmographic data.
Solid Surfaces firmographics
Firmographics- Name
- Solid Surfaces
- Legal name
- Solid Surfaces NY
- Website
- https://solidsurfacesny.com
- Company type
- Private
- Founded year
- 1984
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Solid Surfaces NY is a custom countertop fabricator and installer serving residential homeowners, kitchen and bath dealers, and commercial clients across Western and Central New York from showrooms in Rochester and Buffalo, working in granite, quartz, solid surface, and porcelain materials.
- Ownership category
- akta.pro rank
Solid Surfaces industry classification
Industry- Product category
- Custom Countertop Fabrication and Installation
- NAICS
- Office Furniture (including Fixtures) Manufacturing (33721)
- SIC
- Miscellaneous Furniture & Fixtures (2590)
- akta.pro primary industry
- Countertop Fabrication & Installation (Stone/Quartz/Solid Surface) (HSAPAIAE)
- akta.pro secondary industry
- Kitchen & Bath Surfaces (Backsplash, Wall Panels, Specialty Tile) Showrooms (CRAIAFAJ)
Keywords
Where Solid Surfaces is headquartered
LocationHeadquarters
- HQ city
- Rochester
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Solid Surfaces business model
Business model- GTM type
- B2B and B2C
- Offering type
- Hardware or Manufacturing
- Cost components
- Operations, Supply Chain, Personnel, Technology or R&D, Infrastructure, Marketing or Sales
Revenue model
- Custom Countertop Fabrication and Installation: One-time sale model for custom countertops including materials (granite, quartz, solid surface, porcelain), fabrication, and professional installation. Services include templating, manufacturing, and on-site installation by company-employed installers.
- Financing Services: Offers financing options through Wells Fargo to help customers afford countertop projects, providing revenue from financing partnerships.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Custom Quote-Based Pricing |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels6 records
Solid Surfaces product offering
Product offeringCore offering
Solid Surfaces NY provides custom countertop fabrication and installation services in granite, quartz, solid surface, and porcelain materials for residential and commercial clients in Western and Central New York. The company operates two showroom and fabrication locations in Rochester and Buffalo, handling templating, precision cutting, fabrication, and on-site installation by company-employed installers. It also fabricates bathroom surrounds, tub decks, wall cladding, backsplashes, fire mantels, and hearths, and serves kitchen and bath dealers and commercial accounts across multiple sectors.
Product overview
Solid Surfaces NY operates as a custom countertop fabrication and installation company offering a comprehensive portfolio of surface materials and products. The core offering centers on custom countertops in three primary material categories: granite (natural stone), quartz/engineered stone, and solid surface materials. The company fabricates and installs both residential and commercial products including countertops, tub and shower surrounds, tub decks, wall cladding, backsplashes, and fire mantels/hearths. They work with multiple branded material suppliers including Corian (DuPont), Hi-Macs (LG Hausys), Silestone, LG Viatera, Caesarstone, Q-Premium Natural Quartz (MSI), Corian Quartz, and Dekton. Digital customer tools include a 3D Room Visualizer and Live Inventory system. Commercial services extend to healthcare, hospitality, restaurant, retail, and multi-family sectors. The company operates fabrication facilities in Rochester and Buffalo, NY, serving Western and Central New York.
Differentiator
Problem solved
Functional benefit
Products and services
- Custom Countertop Fabrication and Installation
- Granite Countertops
- Quartz Countertops
- Solid Surface Countertops
- Dekton Porcelain Countertops
- Commercial Countertops
- Bathroom Tub Decks and Shower Surrounds
- Wall Cladding
- Backsplashes
- Fire Mantels and Hearths
Companies that use Solid Surfaces
Customer profileNamed customers9 records
Segments3 records
Ideal customer profiles3 records
Solid Surfaces technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
Solid Surfaces partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered core and supporting.
- Corian (Dow/DuPont)coreCertified fabricator of Corian solid surface materials. Company historically partnered with DuPont fabricators in the 1980s to field test new fabrication processes. Corian offers over 130 colors with 10-year limited product warranty.
- Hi-Macs (LG Hausys)coreCertified fabricator of Hi-Macs solid surface materials. Hi-Macs is known for non-porous, bacteria-resistant properties with exceptional thermoforming capabilities. Comes with 15-year limited product warranty.
- Silestone (Cosentino Group)coreQuartz countertop brand offering over 90 colors with polished, suede, and volcano finishes. Backed by 25-year transferable warranty.
- LG ViateracoreQuartz surface brand by LG Hausys. Popular designs made domestically outside Atlanta, Georgia. Offers classic, musica, and masterpiece collections with 15-year limited warranty.
- CaesarstonecoreKnown as the pioneer of natural quartz surfaces. Offers unique Concetto Collection with semi-precious stones and multiple finishes. Backed by lifetime residential warranty.
- Q-Premium Natural Quartz (MSI)supportingQuartz brand made with 93% quartz, offered in contemporary colors and designs. Backed by residential lifetime warranty.
- Corian QuartzsupportingQuartz surface formerly known as Zodiaq Quartz by Dupont. Features light and dark veined options and granular patterns. Backed by 10-year limited residential warranty.
- Dekton (Cosentino Group)supportingPorcelain product category that is non-porous, stain-resistant, highly scratch-resistant, and heat-resistant. Comes with 10-year warranty.
Scale indicators3 records
Recent moves8 records
Expansion highlights6 records
Solid Surfaces competitors and assessment
Company assessmentBroad incumbents
- Cambria: Cambria is a leading American-made quartz surface manufacturer serving both residential and commercial markets. While primarily a manufacturer, Cambria's extensive dealer network competes with Solid Surfaces for premium quartz countertop projects in Western NY.
- LG Hausys (LX Hausys): LG Hausys manufactures Hi-Macs solid surface and Viatera quartz — both carried by Solid Surfaces. As a major engineered surface manufacturer, LG Hausys is both a key supplier and a competitive incumbent in the same countertop material category.
- Cosentino Group: Cosentino manufactures Silestone (quartz) and Dekton (porcelain) — both of which Solid Surfaces is certified to fabricate. While primarily a manufacturer, Cosentino also operates its own showroom/fabricator ecosystem and serves as both supplier and broader competitive incumbent in the custom countertop category.
- MSI (M S International): MSI is one of the largest importers and distributors of countertop surfaces (including Q-Premium Natural Quartz) in North America with extensive fabrication partner networks. Solid Surfaces is a certified MSI/Q-Premium fabricator, making MSI both a supplier and a broader industry incumbent with adjacent countertop distribution capabilities.
- Wilsonart: Wilsonart is a major manufacturer of engineered surfaces including quartz and solid surface products. As a vertically integrated surface company with both manufacturing and fabrication capabilities, Wilsonart is a broad incumbent competitor in the categories Solid Surfaces serves.
- Caesarstone: Caesarstone is the pioneer of quartz surfaces and a global manufacturer offering a lifetime residential warranty. Solid Surfaces is a certified Caesarstone fabricator; Caesarstone competes broadly in the premium quartz countertop category Solid Surfaces serves.
- DuPont (Corian): DuPont manufactures Corian solid surface — Solid Surfaces' signature product category. Solid Surfaces has a deep historical relationship dating to the 1980s when it field-tested DuPont's Synchronous Flow fabrication process. DuPont is a major incumbent manufacturer in the solid surface category Solid Surfaces specializes in.
- Home Depot Kitchen Design Services: Home Depot's in-store kitchen and bath design services offer countertop measurement, sourcing, and installation through a national network. While not a custom fabricator, it competes with Solid Surfaces for price-sensitive residential remodeling customers in Western NY.
Direct peers
- Granite Transformations: Granite Transformations is a national franchise network offering custom countertop and surface solutions including granite, quartz, and solid surface. It directly competes with Solid Surfaces in the residential remodel and countertop-over existing surfaces category using similar materials and value propositions.
- Rocksolid Surfaces: Rocksolid Surfaces is a custom granite, quartz, and solid surface fabricator with multiple fabrication facilities. Like Solid Surfaces, it uses CNC and water jet equipment for custom countertop fabrication and installation serving both residential and commercial customers — making it a directly comparable regional fabricator peer.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Solid Surfaces social profiles
Digital presenceSolid Surfaces financial estimates
Financial estimateRevenue estimate
Valuation estimate
Solid Surfaces leadership team
Management profileNumber of profiles
Solid Surfaces funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Solid Surfaces M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Solid Surfaces
What does Solid Surfaces do?
Solid Surfaces NY provides custom countertop fabrication and installation services in granite, quartz, solid surface, and porcelain materials for residential and commercial clients in Western and Central New York. The company operates two showroom and fabrication locations in Rochester and Buffalo, handling templating, precision cutting, fabrication, and on-site installation by company-employed installers. It also fabricates bathroom surrounds, tub decks, wall cladding, backsplashes, fire mantels, and hearths, and serves kitchen and bath dealers and commercial accounts across multiple sectors.
Is Solid Surfaces a public or private company?
Solid Surfaces is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Solid Surfaces founded?
Solid Surfaces was founded in 1984. It employs 1 to 10 people.
Where is Solid Surfaces based?
Solid Surfaces is headquartered in Rochester, United States, in the North America region.
How does Solid Surfaces make money?
Two revenue lines are on record. Custom Countertop Fabrication and Installation is the primary driver. The others are financing Services.
Who are Solid Surfaces's main competitors?
Broad incumbents on record are Cambria, LG Hausys (LX Hausys), Cosentino Group, MSI (M S International), Wilsonart, Caesarstone, DuPont (Corian) and Home Depot Kitchen Design Services. Direct peers are Granite Transformations and Rocksolid Surfaces.
Does Solid Surfaces have an API?
No public API is recorded for Solid Surfaces.
What industry is Solid Surfaces in?
Solid Surfaces's product category is Custom Countertop Fabrication and Installation. Its primary akta.pro industry code is HSAPAIAE, Countertop Fabrication & Installation (Stone/Quartz/Solid Surface), with a secondary code of CRAIAFAJ, Kitchen & Bath Surfaces (Backsplash, Wall Panels, Specialty Tile) Showrooms. Its NAICS code is 33721 and its SIC code is 2590.