NDP EMS

What NDP EMS does

NDP EMS (Northern Dutchess Paramedics) is a private emergency medical services provider that was acquired by Empress EMS in 2024 and now operates as part of the Empress EMS / PatientCare EMS network. Founded originally in 1994 and headquartered in Rhinebeck, New York, NDP EMS delivers interfacility patient transportation and ambulance services across the Hudson Valley region. As part of Empress EMS, the combined entity provides a full spectrum of emergency and non-emergency medical services — including 911 emergency response, Basic Life Support (BLS), Advanced Life Support (ALS), patient transports, Paramedic Fly Car Service, Event Standbys, Tactical Emergency Medical Services (TEMS), and Community Paramedicine / Mobile Integrated Healthcare — supported by a 24-hour computer-aided dispatch communications center and an in-house EMS Academy training program.

The company serves municipalities, county governments, healthcare systems, and event organizers across more than ten counties in New York (Bronx, NYC, Columbia, Dutchess, Orange, Putnam, Rockland, Sullivan, Ulster, Westchester) and Litchfield, Connecticut, with operational bases in Yonkers and Poughkeepsie. Revenue is generated through a mix of recurring municipal 911 response contracts, transactional patient transport billing (typically to insurance or patients), per-event standby contracts, and managed-services agreements such as the Mount Vernon community paramedicine program. Distribution is driven by direct enterprise sales to government buyers and healthcare facility referral relationships, with limited reliance on traditional consumer marketing.

The business is asset- and labor-intensive: operations depend on a fleet of ambulances, advanced communications infrastructure, and a workforce of 1,300+ trained EMS personnel. Empress EMS's membership in national and state-level industry associations (American Ambulance Association, AIMHI-linked networks, New York Mobile Integrated Healthcare Association) and its recognition through awards including the AHA Mission Lifeline Gold Plus EMS Award and the AIMHI Leadership in Integrated Healthcare Award support its positioning in regulated, contract-driven public-sector markets.

Name

NDP EMS

Legal name

NDP EMS (Northern Dutchess Paramedics)

Website

https://ndpems.com

Company type

Private

Founded year

1985

Operating status

Acquired

Headcount range

101–250 employees

Short description

NDP EMS is a New York-based emergency medical services provider, now part of the Empress EMS / PatientCare EMS network, delivering 911 response, ambulance transport, community paramedicine, and EMS training to municipalities, healthcare systems, and event organizers across New York and Connecticut.

Ownership category

akta.pro rank

Product category

Emergency Medical Services

NAICS

Ambulance Services (62191)

SIC

Services-Health Services (8000), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Private EMS Providers (Contract/Interfacility) (HLAFANAB)

Keywords

• Emergency medical services
• Ambulance services
• Patient transport
• Community paramedicine
• EMS training academy

Headquarters

HQ city

Rhinebeck

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Technology or R&D, Marketing or Sales

Revenue model

1. Emergency Medical Services - 911 Response: Emergency ambulance services provided under contract to municipalities and government agencies for 911 emergency response in covered counties
2. Patient Transport Services: Non-emergency medical transport services billed to insurance or patients
3. Event Standby Services: Medical standby services at events, typically contracted on a per-event basis
4. Community Paramedicine Services: Mobile integrated healthcare services provided under contract to municipalities (e.g., Mount Vernon partnership)

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

NDP EMS (Northern Dutchess Paramedics) provides emergency and non-emergency medical services, including 911 emergency response, basic and advanced life support, inter-facility patient transport, community paramedicine/mobile integrated healthcare, tactical EMS, and event medical standby. Operating as part of Empress EMS under PatientCare EMS, it serves municipalities, healthcare facilities, and event organizers across New York and Connecticut counties.

Product overview

Empress EMS (which acquired NDP EMS) operates as a single integrated platform providing emergency and non-emergency medical services. The core offerings span emergency response (911 Emergency Response, ALS, BLS), specialized services (TEMS, Paramedic Fly Car Service, Event Standbys), and patient care coordination (Community Paramedicine/Mobile Integrated Healthcare, Patient Transports). Education and training services are delivered through the EMS Academy and Student Rotations programs. The company delivers services through a network of approximately 1,300 personnel across New York and Connecticut counties.

Differentiator

Problem solved

Functional benefit

Products and services

• 911 Emergency Response Provides 911 emergency response services delivering immediate medical care and transportation to those in need, contracted with municipalities and government agencies in covered counties.
• Basic Life Support (BLS) Non-emergency medical transport and basic life support services for patients requiring routine medical transportation.
• Advanced Life Support (ALS) Advanced medical care provided by paramedics for critically ill or injured patients requiring sophisticated medical interventions.
• Community Paramedicine / Mobile Integrated Healthcare Reduces hospital transports by providing needed services to patients in their own homes; currently operating as a contracted partner in Mount Vernon.
• Paramedic Fly Car Service Rapid paramedic response using specialized vehicles to provide advanced medical support at emergency scenes.
• Patient Transports Inter-facility medical transportation services for patients requiring safe transfer between healthcare facilities.
• Event Standbys On-site emergency medical standby services for events, ensuring immediate medical response capability during gatherings.
• Tactical Emergency Medical Services (TEMS) Specialized medical support for law enforcement and tactical operations, providing emergency medical care in high-risk situations.
• EMS Academy EMT school and training program providing education for aspiring emergency medical technicians and first responders.
• Student Rotations Clinical rotation opportunities for students pursuing careers in emergency medical services.

Named customers2 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Six partnerships are on record, tiered core and minor.

• PatientCare EMScoreOthersParent company that has been a leader in ground-based 911 emergency ambulance services since 1998. PatientCare EMS provides critical healthcare transports in Florida, Indiana, Mississippi, New York, South Dakota, and Texas. NDP EMS was acquired and is now part of the Empress EMS family under this parent organization.
• Mount VernoncoreStrategic or Co-development PartnerCommunity Paramedicine/Mobile Integrated Healthcare partnership reducing hospital transports by providing needed services in patients' homes. The mayor of Mount Vernon highlighted the program in her State of the City address.
• American Ambulance AssociationminorOthersIndustry membership organization for ambulance services providers
• National Association of Mobile Integrated Healthcare ProvidersminorOthersIndustry membership organization for mobile integrated healthcare providers
• New York Mobile Integrated Healthcare AssociationminorOthersState-level industry membership organization for mobile integrated healthcare providers in New York
• United New York Ambulance NetworkminorOthersState-level industry membership organization for ambulance networks in New York

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• American Medical Response (AMR): The largest private ambulance and EMS provider in the United States, operating 911 response, interfacility transport, and event medical services across dozens of states. Directly comparable as a private contractor providing municipal 911 service at national scale, competing for the same exclusive emergency response contracts that anchor Empress/NDP's revenue.
• Acadian Ambulance Service: A large privately held ambulance and air medical services company operating across the southern U.S., providing 911 emergency response, ALS/BLS transport, and event medical coverage with a comparable multi-state, multi-service portfolio.
• PatientCare EMS: The direct parent company of Empress EMS and NDP EMS, providing ground-based 911 emergency ambulance services across Florida, Indiana, Mississippi, New York, South Dakota, and Texas. Operates the same business model at greater geographic scale, making it the most direct operational peer.
• Empress EMS: The direct parent entity into which NDP EMS was acquired in 2024, providing 911 response, BLS/ALS, community paramedicine, and EMS education across 10+ NY and CT counties. Operationally indistinguishable from NDP and effectively the same business at greater scale.
• Cataldo Ambulance Service: A regional private EMS provider in New England offering 911 response, BLS/ALS transport, and mobile integrated healthcare, with comparable service mix and similar reliance on municipal contracts in the Northeastern U.S.
• Falck USA: A global ambulance and emergency services operator with a significant U.S. private EMS presence, providing 911 response, interfacility transport, and mobile integrated healthcare. Competes with Empress/NDP for municipal contracts in overlapping U.S. markets.

Emerging players

• McCoy's Towing & Recovery / MedStat EMS: Smaller regional EMS and mobile healthcare operators in New York State that compete for niche municipal and interfacility contracts alongside Empress/NDP, providing useful comparison points for sub-scale competition in the same market.

Regional players

• Hunter Ambulance: A private EMS provider in the New York metro and Long Island area offering interfacility transport, 911 response, and event medical services. Direct geographic overlap with Empress/NDP in the NY market and similar customer base of hospitals and municipalities.
• Royal Ambulance: A private EMS provider focused on California, offering interfacility transport, event medical coverage, and 911 contract services. Comparable business model and service mix though geographically non-overlapping with Empress/NDP.
• Centurion Medical Group: A New York-area private EMS and medical transport provider offering ALS, BLS, and patient transport services. Competes with Empress/NDP for hospital referral business and select municipal contracts in the greater NY metro region.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/NDPEMS
• LinkedInlinkedin.com/company/northern-dutchess-paramedics

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about NDP EMS