Cataldo Ambulance Service

Emergency Medical Servicescataldoambulance.com

Cataldo Ambulance Service is a family-owned private EMS provider and the largest private ambulance service in Massachusetts, delivering 911 response, non-emergency transport, in-home mobile integrated health, event medical services, and EMS training across 27 communities.

Company typePrivate
Founded1977
HeadquartersSomerville, United States
Headcount501–1,000
GTM typeB2B
OfferingServices

What Cataldo Ambulance Service does

Cataldo Ambulance Service, Inc. is a family-owned, private emergency medical services provider headquartered in Somerville, Massachusetts, operating continuously since 1977 and recognized as the largest private EMS provider and ambulance service in Massachusetts. The company delivers around-the-clock Advanced Life Support (ALS) and Basic Life Support (BLS) 911 response to 18 primary municipalities spanning 27 communities across greater Boston, the North Shore, Merrimack Valley, Worcester, and Western Massachusetts, supported by 200+ vehicles dispatched from 25 base locations and coordinated through the largest 911 Emergency Medical Dispatch Resource Center and first Next-Generation-Ready 911 PSAP in the state.

Beyond emergency response, Cataldo generates revenue across multiple service lines: non-emergency medical and wheelchair transportation for hospitals, nursing homes, assisted-living facilities, and individual patients (including a long-running inter-facility partnership with Beth Israel Deaconess Medical Center since 2007); the SmartCare mobile integrated health program providing in-home clinical assessment and treatment; exclusive standby ambulance services for marquee venues including Fenway Park, TD Garden, and DCU Center; specialized mass casualty incident support with a 50-patient capacity trailer; and EMS training delivered through the Cataldo Education Center in Woburn (EMT, paramedic, AHA certification, and community paramedicine programs, with a paramedic track articulated to Endicott College). The company operates a wholly-owned subsidiary, Atlantic Ambulance Service, Inc., and has grown through a series of acquisitions (Caggiano 1986, Atlantic, North Shore, Lyons 2017).

Go-to-market is enterprise field sales driven, with multi-year municipal 911 contracts, direct healthcare-facility partnerships, and event/venue agreements. Pricing combines per-transport and per-seat labor models with hourly wage bands of $23-$42 across roles, a $13,500 external paramedic tuition program, and subsidized training for internal staff. The company is led by second-generation President & CEO Dennis Cataldo alongside founder Diana Cataldo and a tenured executive team.

Cataldo Ambulance Service firmographics

Firmographics

Name: Cataldo Ambulance Service
Legal name: Cataldo Ambulance Service, Inc.
Website: https://cataldoambulance.com
Company type: Private
Founded year: 1977
Operating status: Operating
Headcount range: 501–1,000 employees
Short description: Cataldo Ambulance Service is a family-owned private EMS provider and the largest private ambulance service in Massachusetts, delivering 911 response, non-emergency transport, in-home mobile integrated health, event medical services, and EMS training across 27 communities.
Ownership category
akta.pro rank

Cataldo Ambulance Service industry classification

Industry

Product category: Emergency Medical Services
NAICS: Ambulance Services (62191), Ambulance Services (621910)
SIC: Services-Health Services (8000), Services-Misc Health & Allied Services, Nec (8090), Transportation Services (4700)
akta.pro primary industry: Emergency Medical Services (EMS) & Ambulance Services (BPAIAGAC)
akta.pro secondary industries: Emergency Medical Services (EMS) Operations & Dispatch (HLAJAGAC), Emergency Communications & Dispatch (911/112/999, PSAP) (BPAIAGAD), Community Paramedicine & Mobile Integrated Healthcare (MIH/CP) Programs (HLAFANAI), Emergency Dispatch Center Services (PSAP/911 Support, Private Dispatch) (BPAKAFAJ)

Keywords

Emergency medical services
Non-emergency transportation
Mobile integrated health
EMS training programs
911 dispatch services

Where Cataldo Ambulance Service is headquartered

Location

Headquarters

HQ city: Somerville
HQ country: United States
HQ region: North America

Offices5 records

Markets served

Cataldo Ambulance Service business model

Business model

GTM type: B2B
Offering type: Services
Cost components: Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

Municipal 911 Emergency Services: Emergency medical services contracts with municipalities throughout Massachusetts. Provides around-the-clock 911 coverage to communities in the greater Boston and North Shore areas.
Non-Emergency Medical Transportation: Transportation services for patients in home healthcare facilities, assisted living, nursing homes or hospitals requiring medical care and monitoring during transport. Includes wheelchair transportation and ambulance transport for medically necessary transportation.
Special Event Medical Services: Ambulance services for large-scale special events, sports facilities, and venues. Provides short-term contracts for one-time or annual events including standby ambulance service and first aid.
Education and Training Services: CPR, First-Aid, EMT, Paramedic, ACLS, PALS training and certification programs through Cataldo Education Center. Also includes community paramedicine education and career advancement training.
SmartCare Mobile Integrated Health: In-home treatment and clinical assessment services for patients, reducing need for ambulance transportation and hospital stays. Community paramedics provide care as an extension of patient's medical team.

Pricing tiers

Model	Billing	Price
Subscription	Multi-year contract	Paramedic Program tuition for external students
Subscription	Monthly	Paramedic Program for full-time Cataldo team members
Per seat	Pay-as-you-go	EMT positions
Per seat	Pay-as-you-go	Emergency Medical Dispatcher positions
Per seat	Pay-as-you-go	Paramedic positions
Per seat	Pay-as-you-go	Wheelchair Van Driver positions
Per seat	Pay-as-you-go	SmartCare Community Paramedic positions
Per seat	Pay-as-you-go	SmartCare Paramedic positions

Go-to-market motion3 records

Distribution channels5 records

Marketing channels10 records

Cataldo Ambulance Service product offering

Product offering

Core offering

Cataldo Ambulance Service provides emergency and non-emergency medical transportation and clinical services across Massachusetts, including 24/7 municipal 911 ALS/BLS response, non-emergency patient and wheelchair transport for healthcare facilities, the SmartCare mobile integrated health program delivering in-home clinical care, mass casualty incident support, special event medical standby, and EMS training through the Cataldo Education Center. The company operates the largest private EMS dispatch center in Massachusetts and serves as the first Next-Generation-Ready 911 PSAP in the state.

Product overview

Cataldo Ambulance Service operates as a unified platform of emergency and non-emergency medical services across Massachusetts. The core offering consists of 911 emergency response services spanning 18 municipalities, complemented by non-emergency medical transportation, the SmartCare mobile integrated health program, and specialized mass casualty incident support. The company also operates the Cataldo Education Center for EMS training and Atlantic Ambulance Service as a regional division. All services are coordinated through their 911 EMD Resource Center dispatch infrastructure, with special event medical services provided to major venues like Fenway Park and TD Garden.

Differentiator

Problem solved

Functional benefit

Quantifiable outcome

50,000+ emergency medical transports annually
+6 more outcomes

Companies that use Cataldo Ambulance Service

Customer profile

Named customers9 records

Segments5 records

Ideal customer profiles4 records

Cataldo Ambulance Service technology and API

Technology

Technology focussed No

API detail

Has API: No
API docs
API detail

Core technology

AI maturity

App detail

Integration3 records

Feature5 records

Cataldo Ambulance Service partnerships and signals

Strategic signal

Partnerships

Eleven partnerships are on record, tiered core and flagship.

Town of WinthropcoreStrategic or Co-development Partner · 8 September 2025Cataldo Ambulance Service provides emergency medical services to the Town of Winthrop through a three-year contract effective September 8, 2025. The relationship dates back to 1986 when they acquired Caggiano Ambulance Service and held the Winthrop contract for over 20 years before returning.
American Ambulance AssociationflagshipOthers · 1 January 2025Dennis Cataldo, President and CEO, elected as Region 1 Director on the AAA Board of Directors. The AAA shapes the future of the EMS industry at national level.
BIDMC (Beth Israel Deaconess Medical Center)coreStrategic or Co-development Partner · 1 January 2007Begins relationship with BIDMC for inter-facility transport services. Partnership has continued for patient transportation needs.
Endicott CollegecoreStrategic or Co-development PartnerThe Paramedic Training Program is partnered with Endicott College offering 29 credits towards a bachelor's degree upon admission to Endicott College. The Cataldo Ambulance/Endicott College Consortium provides paramedic education.
Massachusetts Municipalities (18 municipalities)coreChannel Partner/ Reseller/ DistributorPartnerships with municipalities for 911 emergency services including Somerville, Chelsea, Everett, Lynn, Malden, Revere, Peabody, Salem, Winthrop, and others. Cataldo provides around-the-clock emergency 911 coverage.
Fenway Park / Boston Red SoxcoreStrategic or Co-development PartnerCataldo is the exclusive ambulance transportation provider for Fenway Park through 2026, providing standby ambulance services and first aid for all Boston Red Sox games and events.
TD GardencoreStrategic or Co-development PartnerExclusive standby ambulance services for Bruins and Celtics games and events at TD Garden arena.
DCU CentercoreStrategic or Co-development PartnerAmbulance services for events at the DCU Center venue in Worcester, MA.
Massachusetts Area Hospitals and Healthcare FacilitiescoreStrategic or Co-development PartnerPartnerships with top medical facilities in Massachusetts to provide non-emergency medical ambulance and wheelchair transportation services.
Massachusetts Emergency Medical Services SystemscoreOthersChuck Fothergill appointed to Massachusetts State 911 Commission. Cataldo pioneered as the first Next-Generation-Ready 911 PSAP in Massachusetts.
Massachusetts Ambulance AssociationflagshipOthersDennis Cataldo serves as President of the Massachusetts Ambulance Association, contributing to shaping the industry at state level.

Scale indicators14 records

Recent moves7 records

Expansion highlights6 records

Cataldo Ambulance Service competitors and assessment

Company assessment

Broad incumbents

Falck USA: Global private ambulance and EMS company with significant US operations providing 911 response, interfacility transport, and mobile integrated health. Comparable in service mix and customer segments (municipalities, hospitals) to Cataldo.
American Medical Response (AMR): Largest private ambulance and EMS provider in the United States, operating municipal 911 contracts, non-emergency transport, and event medical services nationally. Directly comparable to Cataldo across all core service lines but at vastly greater geographic scale.
Global Medical Response: Parent company of AMR and other EMS brands, offering nationwide ground ambulance, air ambulance, and integrated mobile healthcare services. Comparable as a broad incumbent in the same EMS space as Cataldo.

Emerging players

Northwell Health Center for Emergency Medical Services: Hospital-system-affiliated EMS service providing 911 response, mobile integrated health, and community paramedicine programs. Comparable to Cataldo's SmartCare MIH model but integrated with a health system rather than operating as an independent private provider.

Others

ZOLL Medical Corporation: Medical device and software vendor serving EMS agencies with defibrillators, resuscitation equipment, and data solutions. Comparable as a technology supplier to the EMS industry; Cataldo's CTO previously worked at ZOLL.

Direct peers

EasCare Ambulance: Massachusetts-based private ambulance provider offering emergency and non-emergency transport, wheelchair service, and event coverage. Direct competitor to Cataldo in the Greater Boston market.
Acadian Ambulance: Large private ambulance service providing 911 response, non-emergency transport, and air ambulance across multiple US states. Closely aligned with Cataldo's integrated service platform, including community paramedicine and event medical services.
ProEMS (Professional Ambulance): Cambridge, MA-based private ambulance service providing 911 response, critical care transport, and EMS education in the same Massachusetts market. Directly comparable to Cataldo in service lines and regional footprint.
Brewster Ambulance Service: Massachusetts-based private ambulance company providing 911 and non-emergency transport, and event medical services within the same Greater Boston and eastern MA market as Cataldo. Direct head-to-head competitor on municipal contracts.

Regional players

Action Ambulance Service: New England-based private EMS provider offering 911, interfacility transport, and special event medical services. Comparable service mix to Cataldo, with overlap in Massachusetts.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

Cataldo Ambulance Service compliance and trust

Trust signal

Compliance1 record

Cataldo Ambulance Service financial estimates

Financial estimate

Revenue estimate

Valuation estimate

Cataldo Ambulance Service leadership team

Management profile

Number of profiles

Profiles10 records

Cataldo Ambulance Service subsidiaries and ownership

Company hierarchy

Subsidiaries1 record

Cataldo Ambulance Service funding detail

Funding detail

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

Cataldo Ambulance Service M&A and investment

M&A and investment

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Cataldo Ambulance Service

What does Cataldo Ambulance Service do?

Is Cataldo Ambulance Service a public or private company?

Cataldo Ambulance Service is a private company. It is classified as family owned and is currently operating.

When was Cataldo Ambulance Service founded?

Cataldo Ambulance Service was founded in 1977. It employs 501 to 1,000 people.

Where is Cataldo Ambulance Service based?

Cataldo Ambulance Service is headquartered in Somerville, United States, in the North America region.

How does Cataldo Ambulance Service make money?

Five revenue lines are on record. Municipal 911 Emergency Services are the primary driver. The others are non-Emergency Medical Transportation, special Event Medical Services, education and Training Services and smartCare Mobile Integrated Health.

Who are Cataldo Ambulance Service's main competitors?

Broad incumbents on record are Falck USA, American Medical Response (AMR) and Global Medical Response. Northwell Health Center for Emergency Medical Services is listed as an emerging player. ZOLL Medical Corporation is listed as an others. Direct peers are EasCare Ambulance, Acadian Ambulance, ProEMS (Professional Ambulance) and Brewster Ambulance Service. Action Ambulance Service is listed as a regional player.

Does Cataldo Ambulance Service have an API?

No public API is recorded for Cataldo Ambulance Service.

What industry is Cataldo Ambulance Service in?

Cataldo Ambulance Service's product category is Emergency Medical Services. Its primary akta.pro industry code is BPAIAGAC, Emergency Medical Services (EMS) & Ambulance Services, with a secondary code of HLAJAGAC, Emergency Medical Services (EMS) Operations & Dispatch. Its NAICS code is 62191 and its SIC code is 8000.