VRC Investigations

Name

VRC Investigations

Legal name

Veracity Research Co, LLC

Website

https://vrcinvestigations.com

Company type

Private

Founded year

1995

Operating status

Operating

Headcount range

501–1,000 employees

Ownership category

akta.pro rank

Product category

Insurance Defense Investigation Services

NAICS

Investigation and Security Services (5616), Investigation and Personal Background Check Services (561611)

akta.pro primary industry

Fraud Investigations & Claims Support (Insurance/Financial) (BPAKAEAD)

akta.pro secondary industries

Fraud, Waste & Abuse (FWA) Detection & SIU Support (BPAAAFAH), Litigation Support & Civil Investigations (Witness/Asset/Skip Tracing) (BPAKAEAE)

Keywords

• Insurance defense investigations
• Claims investigation services
• Surveillance services
• Fraud abatement programs
• SIU program management

Headquarters

HQ city

Fort Worth

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Investigative Services: Professional investigative services billed per assignment including surveillance, background checks, claims investigations, canvassing, and SIU services

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

VRC Investigations provides nationwide insurance defense and corporate investigation services delivered by directly employed (W-2), licensed investigators across all 50 states. Core offerings include surveillance, social media and background checks, claims assistance, medical canvassing, Special Investigation Unit (SIU) program management, fraud regulatory compliance, vendor management, virtual interviews, and litigation support. Services are supported by proprietary technology such as the IMS case management platform, 3iD subject verification, and VRC Virtual, and are sold primarily to insurance carriers, self-insured employers, law firms, TPAs, government agencies, and captives.

Product overview

VRC Investigations offers a unified platform of insurance defense investigation and fraud abatement services, supported by proprietary technology including the Investigation Management System (IMS), 3iD Surveillance Subject Verification, and VRC Remote video statement platform. The core service portfolio includes Surveillance, Social Media & Background Checks, Claims Assistance, Medical Canvassing, Special Investigation Unit (SIU), Fraud Regulation Compliance, Vendor Management Program, VRC Virtual Interviews, and Litigation Support & Trial Services. The company operates as a single-source solution, integrating these services through their proprietary IMS platform, with a Guidewire ClaimCenter add-on for enterprise claims management integration. Following acquisitions of Probe Information Services (2019), Woodall & Broome (2022), and Prime Source Investigations (2022), the company has expanded to include these brands as part of its nationwide investigative network.

Differentiator

Problem solved

Functional benefit

Products and services

• Surveillance Services Professional surveillance investigations conducted by licensed investigators positioned across all 50 states for insurance carriers, self-insured employers, TPAs, law firms, and government clients. Includes pre-surveillance reporting, live tracking, routine updates, and media retrieval via a streaming portal.
• Social Media & Background Checks Comprehensive background investigations and social media analysis using specialized technology beyond basic web crawlers, with verified criminal and civil records and easy-to-read findings reports for insurance, employer, and legal clients.
• Claims Assistance Multi-faceted claims investigation services including recorded statements, AOE/COE compensability investigations, accident/job site investigations, property loss investigations, subrogation, field investigations, public records checks, and clinic inspections for insurance carriers and TPAs.
• Medical Canvassing HIPAA-compliant canvassing services including medical, pharmacy, and specialty canvasses to uncover preexisting injuries, prior claims history, or suspicious patterns for insurance carriers, employers, and legal clients.
• Special Investigation Unit (SIU) Customized SIU and cost-mitigation solutions including insurance defense investigations, disability management interviews, medical provider evidence presentation, deposition strategy, complex SIU investigations, state fraud referrals, and law enforcement coordination.
• Fraud Regulation Compliance Continuing education and fraud regulatory compliance services including anti-fraud plans, fraud regulatory annual reports, suspected fraud reports, anti-fraud training, and audit support for Department of Insurance compliance.
• Vendor Management Program Vendor Management System (VMS) that integrates with claims systems nationwide, providing vendor vetting, coordination, oversight, QA auditing, and vendor contract management for clients managing multiple investigative resources.
• VRC Virtual (Virtual Interviews) HIPAA-compliant video statement platform for remote and virtual investigations and claim assistance, with one-click connection from any device, summary reports, video link delivery, and DocuSign-based releases.
• Litigation Support & Trial Services Nationwide litigation support and trial preparation including asset searches, due diligence, locate services, field investigations, medical canvass, court record retrieval, witness statements, public records, surveillance, threat assessment, and trial preparation for law firms.
• 3iD Surveillance Subject Verification Proprietary triple-check verification system used to confirm subject identity in surveillance videos, providing assurance that captured evidence is confirmable and actionable for litigation and claims defense.
• Investigation Management System (IMS) Proprietary case management platform providing clients with direct access to field-collected information via detailed reports generated within 24 hours of completed surveillance, live assignment tracking, and a streaming portal for review, download, and sharing of captured video, photos, and reports.

Quantifiable outcome

• Results delivered within 24 hours of completed surveillance
• +1 more outcomes

Named customers2 records

Segments6 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature5 records

Partnerships

Five partnerships are on record, tiered core and minor.

• GuidewirecoreTechnology or IntegrationTechnology partnership providing Guidewire ClaimCenter integration through VRC's proprietary Investigation Management System add-on, enabling seamless investigative referral creation within insurance claim workflows.
• International Association of Special Investigation Units (IASIU)minorOthersNon-profit organization founded in 1984 by insurance fraud investigators, bringing together the fraud fighting community through education, awareness, and networking.
• Coalition Against Insurance FraudminorOthersAmerica's only anti-fraud alliance speaking for consumers, insurance companies, and government agencies, empowering consumers and helping fraud fighters detect crime.
• Anti-Fraud AllianceminorOthersForum for strengthening skills and broadening job knowledge through training, advancing goals of diverse membership, and coordinating information sharing to combat fraud.
• United WayminorOthersCharitable partnership for Denton County Veterans Center - co-founding sponsor along with Links Construction and other donors to provide veterans services and assistance.

Scale indicators5 records

Recent moves4 records

Expansion highlights5 records

Direct peers

• Frasco Investigative Services: National insurance defense investigation firm providing surveillance, claims, background checks, and SIU services to carriers. Directly competes with VRC across the same core service lines and insurance carrier customers.
• CoventBridge Group: One of the largest US insurance defense and SIU investigation firms, offering surveillance, claims investigation, and fraud detection services to carriers, TPAs, and self-insureds. Closest direct competitor to VRC by size, customer overlap, and service portfolio.
• Mullins Investigative Services: Insurance investigations provider covering surveillance, background checks, and SIU support across multiple US states. Comparable service mix and customer overlap with VRC's core insurance carrier offering.
• Kephart Tracking: Surveillance-focused investigations firm serving insurance carriers, particularly in workers' compensation and liability claims. Direct overlap with VRC's surveillance service line and core IG-carrier customers.
• Atlas Investigations: National insurance defense investigations firm with surveillance, claims, and SIU services for property & casualty and workers' comp carriers. Comparable footprint and service lines to VRC's insurance carrier motion.
• John Nagel & Associates: Insurance defense investigations firm providing surveillance, claims assistance, and SIU services to carriers. Comparable service portfolio and customer overlap with VRC's insurance carrier segment.
• The Strickland Group: Insurance defense investigation firm focused on surveillance, claims investigation, and fraud work for insurance carriers and self-insureds. Comparable size and customer base to VRC's insurance carrier segment.

Emerging players

• LexisNexis Risk Solutions: Insurance risk data and analytics provider that has expanded into background screening, identity verification, and fraud detection services. Represents the technology-enabled, data-driven competitor that could pressure traditional surveillance-based investigations with automation.

Others

• National Insurance Crime Bureau (NICB): Non-profit insurance industry association supporting fraud investigation, intelligence sharing, and SIU capability across carriers. Indirect peer because it is a coordination, training, and data resource rather than a competing vendor, but VRC's SIU team participates in NICB-adjacent networks.

Broad incumbents

• Sedgwick: Global insurance services firm with broad claims management, SIU, and loss adjusting capabilities across property and casualty, liability, and workers' compensation. Represents scale competition in insurance services with overlapping claims investigation and SIU service lines.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UClPdHtOxty5rfoXOiCMnN2A
• Xx.com/vrcinvestigates
• Facebookfacebook.com/VeracityResearchCo
• LinkedInlinkedin.com/company/vrcinvestigations

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about VRC Investigations