What e-Surgery does

e-Surgery is a UK-registered online pharmacy and doctor consultation platform operated by Total Access Health LTD, headquartered at 42 Barnard Road, Norwich. The company enables patients to complete online consultation questionnaires that are reviewed by licensed prescribers, who then issue prescriptions fulfilled from its in-house GPhC-registered pharmacy and dispatched via Royal Mail next-day delivery in discreet, recyclable packaging. e-Surgery treats over 130 conditions across eight therapeutic categories, with the most commercially weighted lines being weight loss injectables (Mounjaro, Wegovy), erectile dysfunction and hair loss medications (Sildenafil, Tadalafil, Finasteride, Regaine), and a comprehensive women's health range covering HRT, contraception, UTIs, and bacterial vaginosis.

The underlying technology stack centers on an e-commerce consultation platform integrated with UK pharmacy operations, supporting unit-priced pay-as-you-go orders across 200+ SKUs, ranging from £3.95 consumables (sharps bins) to £149.95 for Mounjaro weight loss injections. The company is regulated by the General Pharmaceutical Council (registration 9012167), the Care Quality Commission, holds LegitScript certification, and is an NHS-registered and NPA-member pharmacy. Patient acquisition is driven by SEO, a health content blog, and a broad social media footprint (Facebook, Instagram, TikTok, YouTube, Spotify), supported by free Ask-a-Pharmacist and Ask-a-Dietitian services and a 4.7/5 Trustpilot rating.

Revenue is generated almost entirely through direct-to-consumer prescription and OTC medication sales priced per unit, with no disclosed subscription revenue, B2B contracts, or funding history. The single named executive is Superintendent Pharmacist Justin Dicks, and the company operates as an independent private limited company with no disclosed parent, venture capital, or private equity involvement. The customer base is a fragmented long-tail of individual UK consumers, with all operations, marketing, and fulfillment currently concentrated within the United Kingdom.

Name

e-Surgery

Legal name

Total Access Health LTD

Website

https://e-surgery.com

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

11–50 employees

Short description

e-Surgery is a UK-registered online pharmacy and doctor consultation platform that dispatches prescription and OTC medications directly to UK patients via next-day Royal Mail delivery across weight loss, men's health, women's health, and general health categories.

Ownership category

akta.pro rank

Product category

Online Pharmacy

NAICS

Offices of Physicians (6211)

SIC

Services-Health Services (8000), Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Prescription-Based Digital Clinics (Condition-Specific Rx Programs) (HLALAAAD)

akta.pro secondary industries

Men’s Health Prescribing + Pharmacy Delivery Platforms (HLALAIAJ), Pharmacy & Health Essentials Delivery (CRAFAFAI)

Keywords

• Online pharmacy services
• Prescription medications
• Men's health treatments
• Women's health treatments
• Weight loss medications

Headquarters

HQ city

Norwich

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Supply Chain, Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Prescription Medication Sales: Revenue from selling prescription medications including weight loss injectables (Mounjaro, Wegovy), erectile dysfunction treatments (Sildenafil, Tadalafil), and other prescription-only medicines. Prices range from £6.35 to £149.95 depending on medication type.
2. OTC Product Sales: Sale of over-the-counter products including supplements (Lamberts brand), test kits, and health products alongside prescription medications.
3. Consultation Services: Online medical consultations reviewed by prescribers included as part of the prescription order process, enabling prescription issuance for appropriate treatments.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels11 records

Core offering

e-Surgery is a UK-registered online doctor and pharmacy service that provides prescription and over-the-counter medications across more than 130 health conditions including weight loss, men's health, women's health, sexual health, asthma, infections, and general health. Patients complete an online consultation questionnaire reviewed by a licensed prescriber, then receive medications dispensed from e-Surgery's Norwich pharmacy and delivered via Royal Mail in discreet, recyclable packaging.

Product overview

e-Surgery is an online doctor and pharmacy platform offering a comprehensive range of prescription medications, treatments, and health services. The platform provides treatment consultations and medications across multiple health categories including Weight Loss (injectables like Mounjaro and Wegovy, oral medications like Mysimba, Orlistat, and Xenical), Men's Health (erectile dysfunction treatments including Sildenafil, Tadalafil, Vardenafil; hair loss treatments including Regaine, Finasteride, Minoxidil; testosterone replacement therapy; premature ejaculation treatment with Priligy; prostate health treatments; fertility testing), Women's Health (UTI treatments, menopause/HRT therapies, period delay, fertility treatments, bacterial vaginosis, low libido, period pain, contraception, and various other women's health conditions), Sexual Health (STI treatments, test kits, condoms, PrEP), Asthma treatments, Stop Smoking support, and General Health conditions. The service operates through online consultations where patients complete questionnaires reviewed by licensed prescribers, with medications dispensed from their UK pharmacy and delivered via Royal Mail. The company is regulated by GPhC, CQC, and holds various certifications including Cyber Essentials and LegitScript verification.

Differentiator

Problem solved

Functional benefit

Products and services

• Weight Loss Treatments

Quantifiable outcome

• 4.7/5 stars on Trustpilot based on customer reviews
• +2 more outcomes

Named customers1 record

Segments4 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Four partnerships are on record, tiered core and minor.

• Royal MailcoreOthersDelivery partner for medication shipments. e-Surgery offers next-day delivery via Royal Mail in recyclable packaging across the UK.
• LambertsminorOthersSupplier of health supplements including ginkgo tablets, Korean ginseng, biotin capsules, zinc tablets, and various Lamberts-branded nutritional products sold through the e-Surgery platform.
• ClearblueminorOthersSupplier of fertility test kits including Clearblue Digital Ovulation Test Kit sold through the e-Surgery platform.
• DurexminorOthersSupplier of sexual health products including condoms, lubricants and gels sold through the e-Surgery platform.

Scale indicators3 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Pharmacy2U: UK-leading NHS-approved online pharmacy offering prescription dispensing and online doctor services across weight loss, men's health, and women's health — the most direct competitor to e-Surgery's catalog and DTC model.
• Zava: UK and EU online doctor service offering private prescriptions across men's health, women's health, sexual health, and weight loss — directly comparable consultation-and-delivery model with similar condition coverage.
• Superdrug Online Doctor: UK high-street pharmacy's online doctor service offering prescriptions for ED, hair loss, contraception, weight loss, and HRT — same condition categories and same UK-only DTC delivery model.
• Boots Online Doctor: Boots' dedicated online doctor platform covering weight loss injections, ED, hair loss, contraception, menopause, and STI testing — comparable service portfolio backed by a major UK pharmacy brand.
• Simple Online Pharmacy: UK-registered online pharmacy offering prescription medications across weight loss, men's health, and women's health — closely comparable DTC pharmacy model targeting UK patients.
• LloydsPharmacy Online Doctor: LloydsPharmacy's online doctor service offering private prescriptions for men's health, women's health, weight loss, and travel medicine — incumbent UK pharmacy brand with same DTC online prescribing model.
• Oxford Online Pharmacy: UK-registered online pharmacy offering prescription and OTC treatments across weight loss, men's health, women's health, and travel medicine — comparable independent UK DTC pharmacy competitor.

Broad incumbents

• Hims & Hers Health: US-listed DTC telehealth and pharmacy platform selling prescription treatments for ED, hair loss, weight loss, and women's health — same multi-condition DTC prescribing model at much larger global scale.
• Babylon Health (eMed): UK-originated digital health company offering telehealth consultations and prescription services — broader primary care telehealth model that overlaps with e-Surgery's online consultation capability.

Emerging players

• Push Doctor: UK-based online GP consultation platform offering video appointments and prescriptions — adjacent telehealth model focused on primary care consultations rather than condition-specific prescribing.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/eSurgeryCares
• YouTubeyoutube.com/@e-surgerycares6141
• Facebookfacebook.com/eSurgeryCares
• Instagraminstagram.com/esurgerycares
• LinkedInlinkedin.com/company/e-surgery

Compliance7 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about e-Surgery