WaveStreet Managed Services

What WaveStreet Managed Services does

WaveStreet Managed Services, Inc. is a privately held California-based provider of cloud-based voice and managed infrastructure services, founded in 2000 and operating with 11-50 employees from its headquarters in the San Francisco Bay Area (Campbell/Santa Clara). The company's product portfolio spans three umbrella lines: Voice Solutions (Hosted PBX at $14.99/month per extension with no contract, SIP Trunking, and Analog/PRI legacy interconnect), Cloud Products (Public and Private Cloud with stated 99.999% uptime), and Managed Cloud (Datacenter Solutions, Engineering Services, Monitoring, and Co-Location). Underlying technology is largely commodity cloud-hosted VoIP, SIP trunking, and datacenter infrastructure delivered through public and private cloud platforms with native Salesforce and Zendesk integrations bundled into the Hosted PBX offering.

WaveStreet monetizes primarily through recurring monthly subscriptions and managed-services contracts, supplemented by one-time engineering and datacenter professional-services revenue. Public pricing is anchored at $14.99 per extension per month for Hosted PBX, while SIP Trunking and Analog/PRI services target cost savings of 20-30% versus standard carriers and legacy PBX respectively, and the company claims 40%+ savings versus legacy/in-house PBX deployments. The go-to-market combines direct phone-led sales, website lead capture, and a structured VAR/Channel Partner program with Platinum (monthly residual) and Direct Referral tiers, targeting primarily multi-site SMB and mid-market businesses with a healthcare vertical specialization driven by HIPAA-compliant VoIP and a signed Business Associate Agreement.

WaveStreet's strategic posture is that of a long-tenured, bootstrapped niche operator in a market structurally dominated by much larger UCaaS and contact-center competitors. Its differentiators are regulatory (HIPAA/BAA), commercial (no-contract pricing, cost savings against legacy systems, bundled CRM/helpdesk integrations), and channel-driven (VAR/Channel program). The company is not venture-backed, has no disclosed external funding, and provides no public revenue or growth metrics, indicating a small, mature, self-funded business model whose trajectory is not externally observable from available data.

Name

WaveStreet Managed Services

Legal name

WaveStreet Managed Services, Inc.

Website

https://wavestreet.com

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

11–50 employees

Short description

WaveStreet Managed Services is a California-based, privately held provider of cloud-hosted voice (Hosted PBX, SIP Trunking, Analog/PRI), public/private cloud, and managed datacenter services, targeting multi-site SMB and mid-market businesses with a healthcare (HIPAA-compliant VoIP) vertical focus since 2000.

Ownership category

akta.pro rank

Product category

Cloud Communications & Managed Infrastructure

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Wired Telecommunications Carriers (517111)

SIC

Services-Telephone Interconnect Systems (7385), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Cloud PBX & Hosted Telephony (HDAIAHAB)

akta.pro secondary industries

Hybrid & Multi-Cloud Orchestration (Private-Cloud-Centric) (HDABABAE), Cloud Management Platforms (CMP) & Single-Pane-of-Glass Control (HDABABAD)

Keywords

• Hosted PBX services
• Cloud voice services
• Managed cloud infrastructure
• SIP trunking services
• Datacenter colocation services

Headquarters

HQ city

Campbell

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Infrastructure, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Hosted PBX Subscription: Monthly subscription-based pricing for hosted PBX services at $14.99 per extension per month with no contract requirement. Revenue generated from recurring monthly fees.
2. SIP Trunking Services: Cost-reduction service for existing VoIP systems, generating revenue through monthly service fees based on usage and trunking requirements.
3. Datacenter Solutions: Design, build, and maintenance services for datacenter operations offered as managed services with customizable support levels.
4. Engineering Services: Professional services including network, server, and storage engineering for datacenter deployments and ongoing infrastructure management.
5. Co-Location Services: Infrastructure hosting services for public or private cloud, including cabinet, cage, and suite management.
6. Analog/PRI Service: Legacy system integration allowing older PBX systems to connect to services via SIP over PRI/Analog, supporting T-1/PRI and Analog systems.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels3 records

Core offering

WaveStreet Managed Services provides cloud-delivered business communications and managed infrastructure, centered on a Hosted PBX System that combines a full-featured PBX with carrier-grade VoIP over the customer's existing internet connection. Its portfolio extends to SIP Trunking, Analog/PRI service for legacy systems, public and private cloud hosting, and managed cloud services including datacenter solutions, engineering, monitoring, and co-location.

Product overview

WaveStreet Managed Services offers a cloud-based communications and infrastructure platform consisting of three core product lines: Voice Solutions (Hosted PBX, SIP Trunking, Analog/PRI Service), Cloud Products (Public Cloud, Private Cloud), and Managed Cloud services (Datacenter Solutions, Engineering Services, Monitoring, Co-Location). The Voice Solutions are centered on the Hosted PBX System as the primary offering with Salesforce and Zendesk integrations included. The Cloud Products enable companies to deploy scalable infrastructure with 99.999% uptime. The Managed Cloud umbrella provides professional services for datacenter lifecycle management, network/server engineering, and proactive infrastructure monitoring. All services are backed by 24/7 technical support and operate from WaveStreet's California-based infrastructure.

Differentiator

Problem solved

Functional benefit

Products and services

• Hosted PBX System Cloud-based PBX system combining a full-featured phone system with carrier-grade VoIP delivered over the customer's internet connection; targets multi-site organizations needing unified call handling, routing customization, and self-managed extensions without on-site PBX hardware. Includes Salesforce and Zendesk integrations and a HIPAA-compliant option.
• SIP Trunking Voice trunking service that lets organizations with existing SIP-compatible PBX systems connect to WaveStreet to lower call costs; supports device and address trunking and is marketed with average savings of 20%–30% off standard carrier billing.
• Analog/PRI Service Connectivity service that allows legacy T-1/PRI and Analog PBX systems to reach WaveStreet's network over the internet, cutting telecom expenses while preserving existing equipment; supports numbers in 10,000 U.S. cities and 60 countries.
• Public Cloud Solutions Scalable public cloud hosting services for web and application workloads; offers 99.999% uptime and allows customers to scale capacity without owning or maintaining hardware.
• Private Cloud Solutions Private cloud hosting services providing 99.999% uptime, enterprise-grade security, and dedicated resources comparable to on-premises infrastructure without the capital cost of owning the underlying hardware.
• Datacenter Solutions End-to-end managed datacenter services covering design, build, and ongoing maintenance of customer datacenter environments, customized to enterprise requirements and leveraging WaveStreet's networking, server, and storage expertise.
• Engineering Services Professional engineering services covering network design and implementation (edge networks, multi-carrier and BGP routing, load balancing, core switching) and server/storage engineering (bare-metal and virtualized deployments, storage implementation) for datacenter and infrastructure projects.
• Monitoring Services Proactive infrastructure monitoring service that aggregates telemetry across multiple sites and carriers into WaveStreet's Network Operations Center, providing early visibility into server, data, and connection status.
• Co-Location Services Co-location hosting service providing cabinets, cages, or suites within premier partner datacenters for public or private cloud deployments, including ongoing infrastructure management.

Quantifiable outcome

• Save 40 percent or more compared to legacy and in-house PBX systems
• +1 more outcomes

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature4 records

Partnerships

One partnership is on record.

• Premier Datacenter PartnerscoreTechnology or IntegrationWaveStreet works with premier datacenter partners across the country to provide co-location infrastructure. These partnerships enable WaveStreet to deliver high-level infrastructure while keeping costs aligned with customer needs.

Scale indicators1 record

Recent moves6 records

Expansion highlights5 records

Direct peers

• RingCentral: RingCentral is the leading scaled UCaaS/hosted PBX provider for multi-site businesses and is the most direct competitor to WaveStreet's Hosted PBX, SIP Trunking and multi-site voice offerings. Both target enterprises migrating off legacy PBX with cloud-based, feature-rich telephony.
• 8x8: 8x8 provides cloud-hosted PBX, SIP trunking and UCaaS for SMB and mid-market, with strong emphasis on regulated verticals like healthcare and finance — directly overlapping WaveStreet's HIPAA-compliant multi-site voice positioning.
• Nextiva: Nextiva delivers hosted PBX, VoIP and UCaaS to SMB and mid-market with channel-led sales — a similar GTM motion to WaveStreet's VAR/Channel program, and overlapping product set around cloud telephony for multi-site customers.
• Vonage (Ericsson): Vonage Business offers hosted PBX, SIP trunking and UCaaS comparable to WaveStreet's core voice stack, targeting multi-site and SMB customers via direct and channel sales before its acquisition by Ericsson.
• Mitel: Mitel provides cloud and on-prem PBX, SIP trunking and migration services for businesses moving off legacy phone systems — directly analogous to WaveStreet's PBX, SIP Trunking and Analog/PRI offerings for multi-site enterprises.
• GoTo (formerly Jive/LogMeIn): GoTo Connect (formerly Jive) provides hosted PBX, VoIP and UCaaS targeting SMB and mid-market with channel sales — overlapping WaveStreet's core voice and multi-site value proposition.

Broad incumbents

• Zoom Phone: Zoom Phone is the UCaaS/hosted telephony arm of Zoom, offering cloud PBX for SMB through enterprise as part of its broader collaboration platform. It competes head-on with WaveStreet for multi-site buyers, but as a feature within a much wider meetings/collaboration portfolio.
• Microsoft Teams Phone: Microsoft Teams Phone delivers hosted PBX/PSTN services embedded in the Teams collaboration suite, often bundled with Microsoft 365. It represents the same UCaaS category as WaveStreet but competes as part of a much broader productivity platform.
• Cisco Webex Calling: Cisco Webex Calling offers cloud-hosted PBX and SIP services within Cisco's broader collaboration portfolio, including BroadWorks-based deployments. It competes with WaveStreet for multi-site enterprise telephony, especially where Cisco networking is already deployed.

Others

• Twilio: Twilio provides programmable voice, SIP trunking and communication APIs that power many cloud PBX providers. It is an enabling/adjacent player rather than a direct hosted-PBX competitor, but its voice platform underlies some of WaveStreet's category.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks4 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/wavestreetcloud
• LinkedInlinkedin.com/company/wavestreet-managed-services

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about WaveStreet Managed Services