Hospice of Chattanooga

What Hospice of Chattanooga does

Hospice of Chattanooga is a nonprofit hospice and palliative care provider founded in 1980 and headquartered in Chattanooga, Tennessee. It operates five regional offices across Southeast Tennessee (Chattanooga, Athens, Cleveland, Dayton, Jasper), a 14-bed inpatient Hospice Care Center at 937 Blackford Street, and a Palliative Care Services line, collectively serving more than 30 counties in Tennessee and Georgia with partnering agencies in Western North Carolina and Alabama.

The organization delivers an interdisciplinary hospice care model — physicians, nurses, aides, social workers, chaplains — focused on pain and symptom management, emotional and spiritual support, caregiver education, and 13-month bereavement services for patients with a terminal prognosis of six months or less. Approximately 96% of care is delivered in the patient's home or place they call home, with 35% provided in nursing facilities and 10% in assisted living facilities. Specialty programs include Memorable Journey (dementia), Heart Touch Journey (cardiac), Clear Journey (pulmonary), Kangaroo Kidz (pediatric), and Palliative Pathways. Care is covered at no cost to patients under Medicare, Medicaid, and most commercial insurance, with no deductibles or co-pays. Donations are channeled through the Journey Health Foundation, a 501(c)(3) partner organization.

Revenue is generated primarily through Medicare Hospice Benefit reimbursement, with supplemental private insurance and voluntary donations. The go-to-market is referral-driven: most patients arrive via community physicians, nursing facility partnerships, and direct family contact, supported by community events and content channels including the Grave to Great Podcast. Key alliances include Enclara Pharmacia (pharmacy), the VA/NHPCO We Honor Veterans program, and Healthcare First (CAHPS quality measurement), the latter of which recognized the organization with the 2022 CAHPS Honor for caregiver-measured quality. The organization is not a technology company and does not disclose proprietary AI or platform capabilities.

Name

Hospice of Chattanooga

Legal name

Hospice of Chattanooga

Website

https://hospiceofchattanooga.org

Company type

Private

Founded year

1980

Operating status

Operating

Headcount range

101–250 employees

Short description

Hospice of Chattanooga is a nonprofit hospice and palliative care provider founded in 1980, serving 30+ counties in Tennessee and Georgia from five regional offices and a 14-bed inpatient care center, delivering interdisciplinary end-of-life care primarily reimbursed through Medicare and Medicaid.

Ownership category

akta.pro rank

Product category

Hospice and Palliative Care

NAICS

Home Health Care Services (6216), Home Health Care Services (62161)

SIC

Services-Home Health Care Services (8082), Services-Nursing & Personal Care Facilities (8050)

akta.pro primary industry

Home Hospice Agencies (HLAFAEAC)

akta.pro secondary industries

Residential Hospice / Hospice House (Facility-Based) (HLADAHAC), In-Home Hospice Nursing Visits (RN/LPN) (HSABAFAL), Non-Hospice Serious-Illness / Community-Based Palliative Care (In-Home) (HSABAFAF), Pediatric Hospice & Palliative Care (HLADAHAI)

Keywords

• Hospice care services
• Palliative care services
• End-of-life care
• Bereavement support
• Inpatient hospice care

Headquarters

HQ city

Chattanooga

HQ country

United States

HQ region

North America

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Supply Chain

Revenue model

1. Medicare/Medicaid: Hospice care is fully covered by Medicare and Medicaid for eligible patients. The Medicare Hospice Benefit covers all interdisciplinary services, medications, medical supplies, and equipment related to the terminal diagnosis. This includes routine home care, general inpatient care, respite care, and continuous care. Patients pay nothing.
2. Private Insurance: Works with an extensive list of private insurers. Hospice services are covered under most commercial insurance plans with prior authorization support provided by Hospice of Chattanooga.
3. Donations (Journey Health Foundation): Voluntary donations accepted through The Journey Health Foundation, a non-profit 501(c)3 corporation. Donations support programs like Last Wishes, Groceries and Utilities Bills for Families in Need, and clinical needs unrelated to hospice services.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

Hospice of Chattanooga provides family-focused hospice and palliative care services for patients with life-limiting illnesses. Services include pain and symptom management, emotional and spiritual support, caregiver education, respite care, and 13 months of bereavement support for families. Care is delivered wherever the patient calls home — private residences, nursing homes, assisted living facilities, hospitals, and at a dedicated Hospice Care Center with 14 private inpatient rooms. The organization also runs specialty programs for dementia, cardiac, and pulmonary patients and a children's program (Kangaroo Kidz).

Differentiator

Problem solved

Functional benefit

Brands

• Memorable Journey: Alzheimer's and dementia care program that is patient-centered and family-focused, offering personalized care with staff specially trained in dementia care.
• Heart Touch Journey
• Clear Journey
• Kangaroo Kidz
• Palliative Pathways

Products and services

• Hospice Care Services Family-focused end-of-life care for patients with a prognosis of six months or less, delivered by an interdisciplinary team. Covers pain and symptom management, medications, medical equipment, supplies related to the terminal diagnosis, and 24/7 on-call nursing support. Covered at 100% under Medicare, Medicaid, and most commercial insurance.
• Bereavement and Grief Support Services

Quantifiable outcome

• 98% of respondents whose family had previously been served by hospice said it was a positive experience
• +3 more outcomes

Named customers7 records

Segments7 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Six partnerships are on record, tiered core and minor.

• We Honor Veterans (National Hospice and Palliative Care Organization in collaboration with Department of Veterans Affairs)coreStrategic or Co-development Partner · 1 January 2009Hospice of Chattanooga was one of the first 18 hospice organizations in the US to work with the Veterans Administration and NHPCO to address special issues affecting Veterans at end of life. This partnership became the We Honor Veterans national initiative. The organization provides educational tools, promotes Veteran-centric activities, increases organizational capacity to serve Veterans, and develops strategic partnerships.
• Journey Health FoundationcoreOthersA non-profit 501(c)3 corporation managed by a volunteer Board of Directors. Hospice of Chattanooga is a proud partner. Donations to the Foundation support programs including Last Wishes, Groceries and Utilities Bills for Families in Need, and clinical needs unrelated to hospice services. All donations are 100% tax deductible.
• Enclara PharmaciacoreTechnology or IntegrationThe nation's largest provider of comprehensive hospice pharmacy services. Enclara checks all drug interactions for patients' medications, dispenses medications directly to patients' homes via mail order, and provides 24/7 pharmacist access for pain and symptom management consults. Also provides educational resources and oversight of medication profiles.
• Arbor Day FoundationminorStrategic or Co-development PartnerHospice of Chattanooga works with the Arbor Day Foundation to plant trees in memory of patients. Trees are planted in American National Forests to provide a legacy for future generations while bringing peace to patient families.
• Healthcare FirstminorOthersOrganization responsible for the CAHPS Hospice Survey used to measure quality of care from caregiver's perspective. Hospice of Chattanooga received the Hospice 2022 CAHPS Honor through participation in this program.
• Journey Health FoundationcoreGTM or Marketing PartnerThe Foundation manages donations that support Hospice of Chattanooga patients and families through various programs. Donations can be made directly to the Foundation and are applied to patients and families served by Hospice of Chattanooga.

Scale indicators4 records

Recent moves6 records

Expansion highlights2 records

Broad incumbents

• BrightSpring Health Services: Diversified home and community-based services provider that operates a hospice and palliative platform alongside pharmacy, behavioral health, and home health lines. Comparable on hospice services but materially broader in adjacent service lines.

Direct peers

• CenterWell Hospice (Humana): Humana's home health and hospice division operating a multi-state hospice network with home-based and inpatient hospice delivery. Directly comparable in Medicare hospice dependency, home hospice services, and specialty program strategy.
• VITAS Healthcare (Chemed Corporation): The largest hospice provider in the United States, operating across multiple states with both home hospice and inpatient hospice unit delivery. Directly comparable to Hospice of Chattanooga in core hospice service offering, patient population (Medicare-eligible), and 24/7 clinical model.
• Compassus: National hospice, palliative, and home health provider with multi-state operations and home-based delivery. Directly comparable to Hospice of Chattanooga across Medicare hospice benefit reimbursement, referral-driven GTM, and home hospice service line.
• Enhabit Hospice: Home health and hospice operator spun out from Encompass Health with Medicare hospice delivery and inpatient hospice unit experience. Closely comparable in clinical model, regional operating structure, and referral economics.
• Addus HomeCare: Personal care, home health, and hospice provider with Medicare hospice programs across multiple states. Comparable in hospice service delivery, payer mix (Medicaid/Medicare), and community-based delivery model.
• Amedisys (UnitedHealth Group): Major US hospice and home health operator, recently acquired by UnitedHealth. Closely comparable in home-based hospice delivery, regional operating model, and physician-referral-driven GTM motion.
• Gentiva Hospice: National hospice and palliative care operator formed from the Kindred at Home hospice business. Direct peer across home hospice services, Medicare reimbursement model, and physician/facility referral GTM.

Others

• Enclara Pharmacia: Nation's largest hospice pharmacy services provider and a stated partner of Hospice of Chattanooga. Adjacent ecosystem player supplying direct-to-home medication dispensing and 24/7 pharmacist consultation for pain and symptom management.

Regional players

• Alive Hospice (Nashville): Long-standing regional nonprofit hospice serving the Middle Tennessee / Nashville area with inpatient and home hospice service lines. Most directly comparable in terms of nonprofit structure, regional density, and full-service hospice + palliative care model in adjacent Tennessee geography.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/hospiceofchatt
• Facebookfacebook.com/HospiceOfChattanooga
• LinkedInlinkedin.com/company/hospice-of-chattanooga

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Hospice of Chattanooga